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0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Description Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance We are currently seeking an experienced professional to join the Vice President and Branch Sales Manager, WPB Branch Sales Manager (BSM) is a pivotal role in a branch . Being a customer facing role The BSM has a central role to play in effectively leading and implementing changes introduced as an integral part of delivering the business strategy. Which requires good understanding the local branch customers and its surrounding demography. This has to be achieved by leading and mentoring a team of Premier Relationship Managers. The Role’s success will be achieved by creating and maintaining an environment where the Wealth Sales Manager and his team achieve the business objectives (KPI) and deliver the branch performance measures in line with the defined business plan. BSM needs to ensure that the above mentioned needs to be achieved by maintaining the highest standards of risk management, sales quality, control and compliance as required by the Group, BSM also needs to ensure that WPB operating model is implemented by adhering to the Group standards in customer contact strategy and delivery of those standards in accordance with any specific local requirements. There needs to be a overall emphasis to direct and mentor the team to operate and display with highest levels of values and desired behaviors. Principal Responsibilities Lead PRMs in line with the processes and activities in the WPB Operating Model and other operational guidelines to achieve consistency of management of our people and delivery of service and sales to HSBC customers Monitor and act on sales activity management information and other internal information tools, using them to coach your team and achieve the business goals Leading the team to make them effective relationship managers Identify and act on factors that would increase local competitiveness Lead your team to deliver the key performance indicators (KPIs) and plan and ensure growth of WPB business for branch in line with INM strategic Plan / AOP projections Lead and manage the PRM team Drive a high performance culture through robust objective setting, performance reviews and action to address poor performance Evaluate performance against KPIs and make discretionary incentive recommendations in line with the Group incentive plans Train, maintain and develop your team to a level appropriate for the business and in line with country training plans Recruit and onboard high caliber individuals in line with headcount and resourcing plans Maintain and enhance personal and team knowledge and skills through sharing best practice for creating an exceptional customer experience Hold regular team and one-to-one meetings with team members to share priorities, establish focus, coach and address risks & issues Role-model HSBC values and create an inclusive work environment which embraces diversity and fosters engagement Demonstrate connectivity to other teams and actions which benefit the Group above local interests Use technical expertise and business understanding to improve customer satisfaction and RM performance Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations Remain alert and promptly report to the Sanctions Officer/ INM FCC office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures. Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities Support the Country or Regional FCC AML Office/ AML Investigations by providing additional information when required Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead FCC; Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager Demonstrate an understanding of PEP acceptance, prohibition, CDD & EDD guidelines in order to ensure that the INM RBWM is fully compliant with the PEP LoBP Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mail Ensuring that sales & operations are undertaken in accordance with WPB FIM, BIMs and Credit Policy Manual appropriate lending guidelines The principal regulations under which the job holder operates include the WPB FIM, BIM and local regulations issued from time to time by SEBI / RBI / AMFI / IRDA. The jobholder needs to operate independently within the overall policy framework laid down by WPB INM. Ensure all processes for sales & operations are in place and manage within any agreed Authorities Maintain the branch operating rhythm in line with the network operating model Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss Specifically ensure active management and compliance with Anti-Money Laundering, Know Your Customer and Sales Quality standards Undertake Sales, Operational and Credit sampling in your branch, as directed by published bank procedures The jobholder has to function within the purview of the Sales Compliance Guidelines as laid down in the I & I manuals. The Sales Compliance Officer on all aspects covered in the Sales Compliance Manual would audit each area Use the principles and guidelines in the operating model to ensure customer needs are identified and where appropriate PRMs use the support provided by specialists Personally manage the application of EDRAS, client funnel management and sales quality standards Implement customer relationship and proposition strategies In conjunction with your team build a prominent profile in the community in which you are based in a way that builds HSBC’s reputation and brand Support the WMs to resolve customer complaints in partnership with the Branch Service stream Mobilize Branch activities to generate leads and create increasing awareness for the FPS Enhance clients trust in the banks capability of meeting their needs Ensure awareness of TCF principles and observe the same in spirit Grow the share of wallet of customers being managed through effective and proactive customer contact Requirements Graduate or Postgraduate with reasonable team handling experience Proven ability in team leadership and management Proven ability in Retail distribution Proven ability in relationship management in the Retail sector Demonstrate behaviours consistent with HSBC Valuess Proven adherence to controls and compliance with no significant breaches Expertise in financial planning and related systems and processes Problem solving skills Analytical skills Planning and organising skills Coaching sales techniques, best practice and sales management on a team and one to one basis Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. Useful Link Link to Careers Site: Click HERE You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited, India
Posted 4 days ago
4.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Location: Mumbai, India Domain Focus: High-Frequency Trading (HFT), Ultra-Low Latency Systems Experience: 4+ years in C++ development in a low-latency/HFT. International Talent: Yes, international applicants are encouraged. Are you a highly skilled C++ developer driven to build and optimize systems at the cutting edge of technology? This is your chance to apply your passion to create a tangible impact. We’re exploring opportunities for talented professionals to join the dynamic HFT community in Mumbai. 🔷 The Profile – Your Expertise We’re recruiting for natural problem solvers, driven by a deep curiosity and a commitment to excellence. You’ll be hands-on, have a great track record and see yourself as an architect of solutions. Career Path: Consistently solved complex problems, optimized performance and reduced latency. Deep expertise in building and maintaining performance-critical applications, in the financial industry. Projects And Performance: Demonstrable track record in developing and optimizing ultra-low latency trading systems. Able to quantify past achievements (e.g., improving system latency by a specific percentage). Implemented specific risk management techniques. Professional Skills: Able to translate complex requirements into efficient solutions. Expertise in project management and communicating complex concepts. Technical Prowess: Proficiency in network programming (TCP/IP, UDP). Deep knowledge of multithreading, concurrency, and synchronization primitives. Experience with lock-free data structures and algorithms. Familiarity with financial market concepts and trading protocols (e.g., FIX). Qualifications, Licenses And Academic Achievements: Strong academic background in Computer Science or a related field (e.g., B.E., M.S.). Relevant professional qualifications or published research are a significant plus. 🔷 Who You Are And What We Need Thrives in multidisciplinary environments. Highly motivated, self-directed, and flourish in fast-paced, results-driven settings. Possess a strong work ethic, ownership mentality, and are motivated by high-stakes intellectual challenges. Has a sharp analytical mindset, adapts quickly to new technologies, and tackles complex problems. If you're ready to lead with conviction and build something enduring, we want to hear from you. Apply Above Or Connect Directly: info@aaaglobal.co.uk | www.aaaglobal.co.uk Discreet conversations are always welcome (if concerned contact us directly)
Posted 4 days ago
2.0 - 4.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Company Size Mid-Sized Experience Required 2 - 4 years Working Days 5 days/week Office Location Prabhadevi, Mumbai Role & Responsibilities We’re looking for an energetic, detail-oriented and creatively driven Brand Marketing Associate to support theexecution of on-ground events and brand partnerships. This role is ideal for someone who thrives on bringing brand experiences to life, loves working with people, and wants to grow in the world of experiential marketing and strategic collaborations. Events What you would need to do: Support in conceptualizing and executing brand-led events (pop-ups, workshops, community meet-ups, etc.) Coordinate with vendors, venues, artists/talent and internal stakeholders for seamless event execution Handle event logistics – checklists, timelines, budgets, and approvals Manage invoices, basic budget tracking and documentation Partnerships Identify and onboard relevant brand partners, mom/creator communities, or local businesses for collaborative campaigns Maintain partner relationships and ensure timely communication, deliverables, and alignment on co branded efforts Ideal Candidate Go-Getter Attitude: You take initiative, solve problems on the fly, and hustle when needed People-Person: Strong communication and interpersonal skills; you can manage vendors and build long-term partner relationships Creative Thinker: Ability to contribute to campaign ideas, event concepts and collaborative proposals Detail-Obsessed: You're organized and can manage timelines, trackers and logistics with precision Brand-First Mindset: You understand what builds brand equity and work to deliver polished, thoughtful brand experiences Culturally Curious: You’re aware of what’s trending in youth/mom/kids spaces, and are passionate about experiential marketing Experience 2-3 years of work experience in a start-up/event agency/creator first agency/lifestyle brand. Perks, Benefits and Work Culture Work with cutting-edge technologies on high-impact systems. Be part of a collaborative and technically driven team. Enjoy flexible work options and a culture that values learning. Competitive salary, benefits, and growth opportunities. Skills: communication,creative thinking,vendor coordination,brand equity,vendors,budget tracking,events,timelines,event management,experiential marketing,partnerships,interpersonal skills,ideal,brand partnerships
Posted 4 days ago
2.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Procurement Operations Executive Role Title: Procurement Operations Executive Location: Mumbai Experience Required: 1–2 years in procurement operations, business support, or administrative coordination Reports To: Head of Procurement Job Description: We are seeking a detail-oriented, proactive, and organized Procurement Operations Executive to support the daily workings of the procurement team at Schbang. You’ll be responsible for maintaining trackers, filing contracts, processing purchase requests, and ensuring smooth PO documentation for the Finance and Legal teams. Key Responsibilities: ● Maintain and update procurement trackers (Notion, Google Sheets) ● Manage procurement request intake via Google Forms ● Coordinate PO generation, contract uploads, and vendor file storage ● Prepare basic cost comparison summaries ● Track deadlines for renewals, audits, and deliverables Requirements: ● Proficient in Google Workspace (especially Sheets and Drive) ● Highly organized with strong attention to detail ● Ability to handle confidential data with discretion ● Collaborative attitude and self-starter mindset ● Bonus: Familiarity with procurement, finance ops, or agency environment Growth Path: Opportunity to grow into Category Manager or Procurement Analyst over 12–18 months.
Posted 4 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Regional Service Executive located in Mumbai. What a typical day looks like: Daily Work Management of ASPs, and directing engineers and also addressing operational and technical issues, resolving performance bottlenecks, and achieving desired objectives ASP (Authorized Service Partner) Appointments and audits as per the defined process and report the facts and take CAPA. Daily review with ASPs, and the Flex team. Handling installations of scanners, printers, desktops, and Laptops and providing active troubleshooting support for all hardware, software, and network-related problems. To drive day to day operations of ASP's, governing the operations by doing Audits, both process and parts, capacity management of the engineers in line with the call volumes, driving operations for the state to attend daily, weekly operations review meetings Must have understanding of service network, able to identify and resolve ASPs Able to achieve KPIs as per SLAs The experience we’re looking to add to our team: Technical Degree / Diploma computer/electronics/communication engineering is must Minimum (7-8) years of experience of handling, managing and appointing Service Partner across South India region. Should have experience in handling multiple service outlets Ensuring ASP (Authorized Service Partner) training and enhance their technical skill level Providing technical training to regional ASP Demonstrating new product to ASP Technical Audit What you will receive for the great work you provide Health Insurance Paid Time off #LP17 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 4 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Skill Set:Excel Basic understanding of SQL. Good communication and Aptitude. Assist in addressing and resolving data quality issues reported by users and data stakeholders, including anomalies, inconsistencies, and data quality concerns. Participate in the monitoring, tracking, and management of data quality incidents and requests, ensuring timely and effective responses. Assist in creating and maintaining comprehensive documentation of data quality issues, resolutions, and best practices for reference and training. Support the Data Quality Service Desk Lead in managing and escalating complex data quality issues to the relevant teams, ensuring appropriate actions are taken. Assist in tracking and reporting on data quality incidents and metrics to ensure transparency and accountability Qualifications Graduate/post Graduate Additional Information 100% Work from Office (24 X7) No Mobile Phones/storage devices allowed within the floor Rotational shifts
Posted 4 days ago
4.0 - 7.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Excellent Job Opportunity with an Advertising Technology Company Experience: 4-7 years Location: Mumbai/Bangalore - WFO Job requirements: Program and Strategy management B2C module experience is a must Intangible product and services as an industry Continuous improvement on program management GTM strategy Detailed JD will be discussed over a call
Posted 4 days ago
8.0 - 10.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Head of MarTech (CRM & Marketing Automation) Schbang Mumbai, Maharashtra, India (On-site) Location: Mumbai Experience: 8 to 10 years Seniority: This person will lead the Martech functions Background Preferences: Strong hands-on experience with CRM platforms (HubSpot, Salesforce, Zoho, Oracle, etc.) Exposure to marketing automation tools is preferred (e.g., WebEngage, MoEngage, Braze, Customer.io, etc.) Should have led CRM strategy and implementation across multiple clients Prior experience managing BFSI and Retail clients is a plus Must have client-facing experience and be able to guide both strategic and technical conversations Role Expectations: Architect Martech and CRM strategy across large client accounts Lead a growing team of CRM managers, analysts, and automation specialists Translate business goals into CRM and automation journeys (segmentation, scoring, nurturing, lifecycle triggers) Liaise with client and internal strategy/tech/design teams to drive implementation Build delivery frameworks, SOPs, and best practices for scaling martech offerings
Posted 4 days ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Company Description The Smart Cube, a WNS company, is a trusted partner for high performing intelligence that answers critical business questions. And we work with our clients to figure out how to implement the answers, faster. Job Description Job DescriptionProficiency in Python scripting for data analysis and model development.Analyze marketing data to identify trends and areas for improvement.Conduct MMM analysis to evaluate the effectiveness of various marketing channels and strategies.Create and manage marketing performance reports to optimize marketing campaigns and strategies.Collaborate with cross-functional teams to gather and analyze data requirements.Ensure data accuracy and integrity in all reports and dashboards.Provide actionable insights and recommendations based on data analysis.Develop predictive models to forecast marketing performance and optimize budget allocation.Stay up-to-date with industry trends and best practices in marketing analytics and retail.Required Skills and Qualifications:Proficiency in Python scripting, SQL, and PowerBI for data analysis and visualization.Strong knowledge of statistical modeling techniques and their applications in marketing mix modelling, including:Linear regressionTime series analysisMultivariate techniquesConjoint analysisExperimentationExperience with MMM evaluation techniques, such as:Baseline vs. Incremental Sales Segmentation: Separating natural sales from those driven by marketing efforts.Sales Trend Analysis: Tracking patterns and trends over time.External Factors Consideration: Including variables like economic conditions, competitor actions, and seasonal factors.5 years of experience in marketing analytics, MMM, and data-driven decision-making.Excellent analytical and problem-solving skills.Strong communication skills to present data insights to stakeholders.Ability to work independently and as part of a team.Knowledge of retail industry practices and trends. Qualifications Graduate
Posted 4 days ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Location: Mumbai, India Company: WNS Global Services Role Overview In FY25 from 1st April 2024 to 31st March 2025 the WNS sales team closed >$570m Total Contract Value underpinning the company’s growth. We have been investing heavily in the sales ecosystem to improve this performance even further and are putting together a sales operations team led by Dr David Woodcock in the UK. The scope of the team is to bring Generative AI into every step of the sales and marketing process. The team structure will be: The primary responsibility of the role is to lead the project to fully implement Loopio within WNS. Loopio is a digital library of RFP responses connected to an LLM meaning that GenAI can be used to create a first draft of RFPs. It is up and running, but to be fully effective we need it to be fully populated with responses and our solutions teams to continue to use it. You will play a pivotal role in ensuring the accuracy, relevance, and accessibility of information stored in Loopio, enabling our teams to respond efficiently to high-value RFPs for multi-million-dollar global deals. You will collaborate closely with sales, marketing, solutions, and bid teams to maintain a centralized repository of up-to-date content that drives business success. Beyond Loopio we are looking for you to work with Marketing to understand their “OneClick” repository and the innovation teams KX Knowledge Exchange. You will also maintain a bank of account plans and run the loss programme meaning presenting recommendations to senior leaders on how we can improve our win rate. Key Responsibilities Content and Knowledge Management: Drive the maintenance and curation of the Loopio content library, ensuring solutions teams populate and use as appropriate to ensure all responses are accurate, relevant, and aligned with company branding. Train users in the use of Loopio and other knowledge management tools Develop and implement processes for regular content reviews and updates in collaboration with subject matter experts (SMEs). Organize content using categories, tags, and smart search options to ensure ease of access for proposal teams. Investigate and recommend where Loopio can be enhanced, used in conjunction with or replaced by other tools to improve bid responses and hence win rate. Collaboration: Work closely with sales and marketing teams to incorporate messaging that aligns with brand tone and voice. Partner with solutions and bid teams to ensure impact and relevance of responses for global RFPs. Facilitate communication between SMEs across departments to resolve gaps in content or documentation. Process Optimization: Automate workflows as appropriate to streamline the RFP response process. Monitor the efficiency of content usage and recommend improvements based on analytics and feedback. Win rate: Run a programme of loss review to understand and enhance win rate within the sales organisation. Qualifications Bachelor’s degree in Business Administration, Marketing, Library Science, or a related field. Minimum 3–5 years of experience in content management or proposal management within a BPO or large-scale enterprise environment. Familiarity with Loopio or similar RFP response software is highly desirable. Strong organizational skills with exceptional attention to detail. Proven ability to manage content libraries for complex multi-million-dollar deals across global markets. Skills Expertise in managing digital libraries or repositories using advanced software tools like Loopio or Qvidian. Excellent communication skills to liaise with cross-functional teams effectively. Analytical mindset to track metrics and identify areas for improvement in content management processes. Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment. Why Join Us? This is an exciting opportunity to contribute directly to winning large-scale deals with global companies by optimizing our RFP response process. You will play a key role in ensuring our sales enablement efforts remain competitive while working alongside talented professionals across various departments. Compensation & Benefits Competitive salary package commensurate with experience. Opportunity to work on high-impact projects for multi-million-dollar global clients. Professional development programs and access to industry-leading tools like Loopio. Qualifications Qualifications Bachelor’s degree in Business Administration, Marketing, Library Science, or a related field. Minimum 3–5 years of experience in content management or proposal management within a BPO or large-scale enterprise environment.
Posted 4 days ago
15.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Description – Head, Branded Content Sales Location: Mumbai Reporting To: COO Team Size: 8–10 (Direct + Indirect) About Pinkvilla Pinkvilla is India’s leading digital media platform in the entertainment, lifestyle, and fashion space, reaching over 30 million monthly unique users and commanding a vibrant social media presence with 25 million+ followers. We operate at the intersection of culture and commerce, creating IPs, branded content, influencer campaigns, and premium digital experiences across platforms. Role Overview We are looking for a high-performing Head of Branded Content Sales to lead and scale Pinkvilla’s branded content business across categories and platforms. This role will be responsible for developing innovative brand solutions, driving strategic partnerships, and delivering strong revenue growth through content-led storytelling. The ideal candidate will have deep agency and client networks, a proven track record in content monetization, and the ability to lead a consultative sales team. Key Responsibilities Revenue Ownership Own and deliver annual and quarterly branded content revenue targets. Design scalable monetization models, pricing strategies, and pitch narratives tailored to client categories. Client & Agency Engagement Build and strengthen senior-level relationships with media agencies and direct brand partners across key verticals: lifestyle, beauty, fashion, auto, BFSI, tech, and FMCG. Drive category-specific GTM strategies and ensure repeat business with top clients. Sales Growth & Innovation Identify, pitch, and close large-scale branded content campaigns and IP sponsorships. Conceptualize custom content-driven solutions that integrate seamlessly across Pinkvilla’s website, social platforms, and video properties. Unlock new monetization opportunities by collaborating with influencer and video teams. Team Leadership Lead, mentor, and scale a high-performing branded content sales team. Drive a performance-oriented culture with clear OKRs and measurable targets. Upskill the team on consultative selling and evolving branded content formats. Cross-Functional Collaboration Work closely with creative, editorial, production, influencer, and marketing teams to deliver 360° content solutions for brands. Act as the sales voice in content IP creation and new product development. Sales Operations & Market Intelligence Maintain strong pipeline management, forecasting, and CRM discipline. Monitor industry trends and competitive offerings to evolve Pinkvilla’s branded content portfolio. Partner with finance and legal teams on proposals, contracts, collections, and deal governance. Qualifications & Experience 12–15 years of experience in digital media sales, with 5+ years in branded content leadership. Proven track record of delivering large-scale branded content revenues at a digital publisher/media platform. Strong understanding of branded storytelling, influencer-led content, and IP sponsorships. Excellent client and agency relationships across categories. Strong commercial acumen, negotiation skills, and consultative selling ability. Familiarity with CRM tools and data-driven revenue reporting.
Posted 4 days ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Company Description The Smart Cube, a WNS company, is a trusted partner for high performing intelligence that answers critical business questions. And we work with our clients to figure out how to implement the answers, faster. Job Description Job Summary:We are seeking an experienced and detail-oriented Planogram Specialist to develop and implement effective planograms that optimize product placement, enhance visual appeal, and drive sales across our retail locations. The ideal candidate will possess strong analytical skills, a deep understanding of retail merchandising principles, and proficiency in planogramming software. You will play a crucial role in translating category strategies and market insights into actionable shelf layouts that improve the overall shopping experience and achieve business objectives.Key Responsibilities:Develop, design, and maintain accurate and effective planograms for various product categories using specialized planogramming software.Collaborate with category managers, merchandising teams, and space planners to understand category goals, product assortments, and space allocation strategies.Analyze sales data, market trends, and consumer behavior to inform planogram decisions and optimize product placement for maximum visibility and sales performance.Ensure planograms comply with merchandising standards, branding guidelines, and any specific vendor requirements.Manage the planogramming process from concept to execution, including version control, distribution to stores, and addressing any implementation challenges.Conduct regular reviews and analysis of planogram performance, making data-driven recommendations for improvements and adjustments.Work closely with field teams and store staff to ensure proper planogram execution and gather feedback for continuous improvement.Stay updated on industry best practices, emerging trends in visual merchandising, and new planogramming technologies.Assist in space planning projects and store layout optimizations as needed.Train and support internal stakeholders on planogram interpretation and execution.Qualifications & Experience:Bachelor's degree in Business, Marketing, Retail Management, or a related field is preferred.Approximately 5 years of hands-on experience in planogram development, space planning, or visual merchandising within a retail environment.Proven proficiency with one or more leading planogram software tools (e.g., JDA/Blue Yonder Space Planning, Nielsen Spaceman, Apollo, DotActiv, Shelf Logic, Quant, EZPOG, or similar). Please specify which tools you have experience with in your application.Strong understanding of retail merchandising principles, category management, and consumer shopping behavior.Excellent analytical skills with the ability to interpret sales data and market research to make informed decisions.Meticulous attention to detail and a high level of accuracy.Strong organizational and project management skills, with the ability to manage multiple projects simultaneously and meet deadlines. Effective communication and interpersonal skills, with the ability to collaborate across different departments and levels of the organization. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).Desired Skills:Experience in [mention specific retail sector, e.g., FMCG, apparel, electronics] is a plus.Ability to adapt to a fast-paced and dynamic retail environment.Problem-solving mindset with a proactive approach.Visual acuity and a good sense of spatial arrangement. Qualifications Bachelor's degree in Business, Marketing, Retail Management, or a related field is preferred.
Posted 4 days ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Program Control Services Good to have skills : Contract Management Minimum 5 Year(s) Of Experience Is Required Educational Qualification : Minimum 15 years full time education and MBA Finance CA Legal Paralegal Background Good academic pedigree Summary: As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. A typical day involves leveraging standard tools, methodologies, and processes to ensure the effective delivery, monitoring, and control of service level agreements, while collaborating with various stakeholders to achieve project goals and objectives. - Overall, this person would be responsible for end to end Commercial Alignment and Contract management for the Project/assigned portfolio - Facilitation of all the internal approvals for the commercial aspects of deal shaping like Pricing Structure, Contract Risk Profile, taxation, bank guarantees etc. - Review payment terms & acceptance criteria. Attend pre-bid queries and meetings. - Work closely with the legal team to ensure that all the terms and conditions are adequately negotiated before the sign up; and once finalized ensuring effective execution of the same. - Interface with the client engagement leads and senior managers along with internal functions like Finance, HR, controllership & Legal. - Interface with commercial or contract directors on the client side. - Post contract signature ownership and management of contract. - Manage changes to the contract due to any changes that may have an impact. on the contract e.g. Enhanced or reduced scope. - Flex commercial levers - Manage client relationship. - Pro-actively manage the risks and run the governance process if required. - Manage documentation and facilitate all important communication with the government. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate communication between stakeholders to ensure alignment on project objectives and deliverables. - Monitor project progress and performance metrics to identify areas for improvement and implement corrective actions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Program Control Services. - Good To Have Skills: Experience with Contract Management. - Strong understanding of project management methodologies and frameworks. - Ability to analyze project data and generate insightful reports for stakeholders. - Experience in risk management and mitigation strategies. - Skills Required: Candidate should be from the Presales background and Contract Management experience would be preferred. The person should be adept in Managing the Contract & obligations in India (Large Contracts) - Excellent communications skills (written, verbal, interpersonal) - Effective negotiation skills. - Ability to develop requirements based on leadership input. - Problem Solving and Conflict management. - Excellent organizational and analytical skills. - Strong self starter and ability to work effectively with minimal direction. - Excellent attention to detail. - MBA Finance CA Legal Paralegal Background Good academic pedigree is required. - Good amount of experience in Contract management/Bid Management/Presales. Additional Information: - The candidate should have minimum 5 years of experience in Program Control Services. - This position is based at our Mumbai office. - A 15 years full time education is required.
Posted 4 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Area(s) of responsibility JD- Qlik Sense Designing, developing, and maintaining interactive dashboards and reports using Qlik Sense, extracting data, and managing Qlik Sense servers, while also ensuring data integrity and performance optimization Develop Innovative and Visually Appealing Qlik Sense Dashboards and Reports that Provide Actionable Insights to Stakeholders. Good experience on offshore team lead Should have good experience on onsite and offshore model as a lead/SPOC Should be able to understand requirement by direct interact with users, create BRD, TSD, handle offshore team, provide technical support Can be able to handle end to end activities Must be good at Data transformation, the creation of QVD files and set analysis. Experienced in application designing, architecting, development and deployment using Qlik Sense. Must be efficient in front-end development and know visualization best practices. Strong database designing and SQL skills Experienced in data integration through extracting, transforming and loading (ETL) data from various sources. Able to comprehend and translate complex and advanced functional, technical and business requirements into executable architectural designs. Hands on Experience in Design, Implement, Test and Support Reports and Dashboards Within in the agreed SLA. Working Experience on charts in Qlik sense such as KPI, Line, Straight table, Pivot table, Pie, Bar, Combo and Radar, Map …etc. Strong Working Experience on SET Analysis or Set Expressions and Selection States. Working knowledge on YTD, LYTD, QTD, LQTD, MTD, LMTD, WTD, LWTD creation using Set Analysis…etc. Experience in Qlik Native Functions like String, Date, Aggregate, Row, Conditional…. Etc.
Posted 4 days ago
4.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
POSITION SUMMARY: Reporting to the HR Shared Services Supervisors, the HR SSC Knowledge Content Specialist is tasked with developing, implementing, and monitoring regional knowledge management that aligns with the HR Shared Service Center's objectives and the BMC Helix platform's functionality. The role encompasses overseeing the creation, curation, and quality assurance of centralized content, ensuring it is accurate, current, and accessible, and that the regional knowledge base effectively supports centralized HR operations. The specialist will enhance the user experience of knowledge content making up the regional library, maintain content governance by gathering input appropriately from Corporate and local stakeholders, and collaborate with knowledge contributors to integrate and develop content into the system so as to optimize engagement with the knowledge base, including through translating global content into local languages as required and adapting content for regional use. ESSENTIAL FUNCTIONS: Develop and implement the knowledge management strategy locally in alignment with global and regional HR Shared Service Center's goals and the BMC Helix platform's capabilities. Ensure that the strategy promotes service excellence and efficient knowledge sharing. Provide ongoing support and guidance to content contributors across the HR Shared Service Center. Stay informed of system updates, capabilities, as well as changes within IPG that call for development of new content or changes to existing content. Oversee the creation, curation, and maintenance of HR knowledge content, including procedures, FAQs, and training materials. Ensure content is accurate, up-to-date, and easily accessible to the desired audience, including HR staff, employees, managers, and other IPG colleagues. Document and socialize localized standards and guidelines for knowledge content quality. Regularly audit content to maintain high standards of accuracy and relevance. Work to enhance the user experience with the knowledge base. Ensure that content is organized and presented in a user-friendly manner, with accessibility in mind. Collaborate with management and the broader Service Excellence team to ensure that regional knowledge is fully integrated with the BMC Helix platform. Provide feedback and insights that can inform the development of new features and improvements. Enforce governance policies for knowledge content creation, approval, and archiving. Ensure compliance with legal, regulatory, and organizational standards. EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS: 4+ years of hands-on experience with HCM and service management platforms, as well as familiarity with content management tools, to effectively manage knowledge content. Strong understanding of knowledge management principles, strategies, and best practices. Experience in creating, curating, and maintaining knowledge Written and verbal communication skills to both create and coach others on how to create clear and concise content, including English language skills. Attention to detail and commitment to maintaining high standards of content accuracy and relevance. Ability to establish and enforce content quality guidelines. Understand of user experience design and best practices for content accessibility. Experience in developing and delivering training programs. Ability to provide effective support and guidance to content contributors. Strong verbal and written communication skills, including English language skills, with the ability to provide clear guidance and support to both employees and team members Strong working knowledge of Workday and BMC Helix platforms, software, applications, and content management tools.
Posted 4 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Area(s) of responsibility Birlasoft is looking for highly experienced Network Security Engineer with a strong background in Next-Generation Firewall (NGFW) technologies such as FortiGate and Cisco, as well as proficiency in Infrastructure as Code (IaC) tools like GitLab and Terraform. The ideal candidate will be responsible for designing, implementing, and managing our network security infrastructure and automation processes. Experience/Technical Skills Required Hands-on experience on NGFW Fortinet and Cisco. Hands-on experience of Network firewalls security hardening, Risk Mitigation, IPSec tunnels, Rule optimization, Access-list, Object-Group, Route map, Dynamic & Static NAT, PAT. Knowledge on AWS Cloud Networking, Terraform and GitHub. Develop and maintain automation scripts using IAC tools (GitLab, Terraform) for efficient infrastructure management. Knowledge on Cisco Merak SD-WAN and Netskope Proxy would be added advantage. Understanding of configuration on Firewalls for Radius, TACACS, syslog and SNMP configuration. Preferred Certifications: CCNA, CCNP (Security), AWS Security.
Posted 4 days ago
4.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Summary: We are seeking a highly motivated and analytical Business Analyst to join our technology team. This role is crucial for bridging the gap between our business teams and our technology team. You will be responsible for eliciting, analyzing, and documenting business requirements for automation initiatives and new product development. As in many practical cases, you may often be dealing with ad-hoc requests and incomplete initial information. Your ability to ask the right questions, think critically, and communicate effectively will be essential to your success. Responsibilities: · Requirements Elicitation: Conduct thorough interactions with business stakeholders to gather and understand their needs and objectives for automation projects and new product development. This includes handling ad-hoc requests and situations where initial information is incomplete or unclear. · Critical Analysis: Critically evaluate business requirements to identify gaps, inconsistencies, and potential challenges. Proactively ask clarifying questions to ensure a complete and accurate understanding of the business needs. · Documentation: Create clear, concise, and comprehensive documentation of business requirements, including user stories, use cases, process flows, data flow diagrams, and functional specifications. Adhere to established templates and standards. · Collaboration: Work closely with the technology team (developers, testers, project managers, partners) to ensure that the developed solutions meet the documented business requirements. Act as a liaison between the business and technology teams. · Process Improvement: Identify opportunities for process improvement and recommend solutions to streamline workflows and enhance efficiency. · Stakeholder Management: Effectively manage relationships with various stakeholders, including business users, technology teams, management and partner vendors. · Testing and Validation: Participate in the testing and validation phases of projects to ensure that the delivered solutions meet the business requirements. This will enhance your own learning and make you ready for a many more roles. · Stay up-to-date with the latest trends in business analysis and technology, particularly as they relate to government projects and automation. Qualifications & Experience: · Bachelor's degree in Business Administration, Information Technology, or a related field. B.Tech in computer science, ECE or electronics will be an added advantage. · Proven experience of min 4 years as a Business Analyst in a service tech development company · Experience in the edtech or government sector will be an added advantage. Demonstrated Skills · Demonstrated ability to elicit, analyze, and document complex business requirements, even when faced with incomplete or ad-hoc requests. · Strong analytical and problem-solving skills, with the ability to think critically and ask insightful questions. · Excellent communication (written and verbal) and interpersonal skills. · Proficiency in using business analysis tools and techniques (e.g., UML, process mapping, user story creation). · Experience with Agile methodologies is a plus. · Strong organizational skills and attention to detail.
Posted 4 days ago
1.0 - 4.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Summary Strategy Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Business Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Key Responsibilities Processes Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner Report all accidents and incidents and bring to the attention of the management any hazard in the workplac People & Talent NPS & Customer management Ensure that NPS is at least in second quartile as compared to peers Use the online CMP system diligently and achieve > 75% of their require customer contact each month Risk Management Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising office Governance Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association Qualifications Graduate/ Post Graduate Customer Orientation and service focus Anywhere between 1 - 4 years of overall experience Banking knowledge, understanding of front and back office processes and procedures Good Interpersonal Skills Strong Communication Skills Team-playing ability Skills And Experience Knowledge of Bank’s Products Understanding of front and back-office processes About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 4 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Job description gingerCube US utilizes cloud and mobile solutions to interface with hospitals, physician groups, resident programs, and scribe services, improving revenue cycle and reducing time to bill by up to 85%. Our flagship product, maxRVU, and scribe services have been widely adopted by physician groups, hospitals, and revenue cycle companies across the US. After creating a trustworthy brand, we are growing quickly and are currently adding more employees to help us achieve even greater success. We are seeking talented people to join us as we build our workforce to support our quick expansion. Job Overview: The Patient Appointment Scheduler is responsible for managing and coordinating patient appointments in a healthcare setting. The role involves interacting with patients, healthcare providers, and office staff to ensure timely and efficient scheduling of appointments. This position requires exceptional communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities: Schedule Appointments: Coordinate patient appointments by phone, email, and in person based on the availability of healthcare providers and patient preferences. Confirm Appointments: Ensure all scheduled appointments are confirmed with patients in advance, either by phone, text, or email. Manage Patient Records: Maintain accurate patient information, including appointment history, contact details, and insurance information, ensuring confidentiality. Provide Information: Answer patient inquiries related to appointments, office hours, and healthcare providers. Direct patients to appropriate departments as needed. Reschedule Appointments: Assist patients in rescheduling or cancelling appointments when necessary, offering alternative times and dates. Maintain Appointment Calendar: Keep track of daily schedules, ensuring there are no scheduling conflicts and optimizing appointment slots. Handle Patient Concerns: Address patient issues or concerns regarding scheduling or any delays and ensure high levels of patient satisfaction. Collaborate with Medical Staff: Communicate regularly with physicians, nurses, and other healthcare professionals to ensure that schedules align with patient needs and provider availability. Other Administrative Tasks: Assist with administrative duties as needed, such as filing, data entry, and assisting in medical record management. Qualifications: Education: Bachelor’s degree in healthcare administration or related field preferred. Experience: Previous experience as a virtual medical assistant, healthcare setting, or administrative role preferred. Strong customer service experience, with an emphasis on patient care. Minimum 6 months experience required Looking for immediate joiners Skills and Abilities: Excellent communication skills, both verbal and written. Ability to multitask and prioritize effectively in a busy environment. Proficiency with scheduling software, electronic health records (EHR) systems, and Microsoft Office Suite. Strong organizational skills and attention to detail. Knowledge of medical terminology and healthcare insurance processes is a plus. Personal Attributes: Friendly and professional attitude with a focus on customer service. Ability to maintain confidentiality and adhere to privacy regulations (HIPAA). Strong problem-solving skills and ability to work well under pressure. Ability to work at a computer for long periods. Ability to communicate effectively through phone, email, and virtual platforms. Work Environment: US shift (EST/CST/PST) Remote work environment; must have a reliable internet connection and access to a quiet, professional workspace (HIPAA compliant). Must be comfortable with technology and virtual communication platforms (e.g., Zoom, Google meet, Microsoft Teams). Flexible hours may be required based on patient demand, including evenings or weekends. Should have personal laptop (Windows 11 Pro) Additional Compensation: Health insurance PF Paid time off (PTO) Share your resume at priyanka@gingercube.com
Posted 4 days ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
POSITION SUMMARY: Reporting to the HR Services Supervisors and/or Managers, the HR Specialist II is responsible for processing HR transactions and exceptions that are escalated from HR Specialist I. This position is integral to the processing of end-to-end and specialized service transactions accurately and in compliance with company policies. The HR Specialist II plays a key role in supporting critical HR initiatives that drive the overall effectiveness of the function. In doing so, they will focus their efforts within one of the following three areas: HR Operations emphasis - Facilitate onboarding processes, manage data integrity, ensure compliance, and provide support for various regional HR Shared Services operations. Compensation emphasis - Assist with the annual compensation review, manage ad hoc compensation requests, and process one-time payments along with other regional compensation services. Reporting and Mass Data emphasis -Generate human capital reports, manage mass uploads, and utilize established templates for efficient data management and processing. ESSENTIAL FUNCTIONS: Process a wide range of employee transactions within Workday and service a wide range of requests in BMC Helix, ensuring accuracy and adherence to service level agreements. Manage and resolve exceptions and level 2 transactions, providing solutions to more complex employee inquiries and issues. Provide guidance and support to Tier 1 Specialists, acting as a point of escalation for complex cases. Collaborate with HR team members to identify and implement process improvements, aiming to enhance efficiency and employee experience. Coordinate and execute Workday transactions related to HR operations, such as job changes, personnel changes, and position management. Facilitate the onboarding process for new hires, ensuring all necessary paperwork is completed accurately and efficiently to promote a smooth and positive new joiner experience. Maintain organized and up-to-date employee files, ensuring compliance with legal and internal requirements for data privacy and protection. Conduct regular audits of HR processes and employee records to ensure compliance with company policies and identify areas for improvement. Provide training and support to Tier 1 Specialists on HR operations procedures, enhancing their ability to address employee inquiries and transactions effectively. Support development and maintenance of documentation and records, including knowledge of content related to areas of service emphasis and ensuring compliance with internal policies and audit requirements. Systematically initiate and monitor the end-to-end execution of the annual compensation review process, ensuring alignment with company policies, standards, and targets. Process a variety of compensation-related transactions, including salary adjustments, bonuses, and one-time payments, ensuring accuracy and compliance with established guidelines. Respond to employee inquiries related to compensation, providing clear and accurate information to resolve issues and enhance employee understanding. Maintain accurate records of compensation transactions and ensure proper documentation is in place for auditing purposes. Collaborate with Tier 1 Specialists to address compensation-related inquiries and provide guidance on compensation policies and procedures. Generate automated reports and dashboards to meet customer requests, interpreting customer needs and applying Workday knowledge to arrange and provide access to relevant insights. Manage mass data uploads, including EIBs (Enterprise Interface Builders), ensuring proper execution and adherence to data integrity standards, while troubleshooting issues and utilizing knowledge of Workday back-end processes. Respond to inquiries related to reporting and data management, providing timely and accurate information to both employees and HR team members. Collaborate with business stakeholders, Agency HR, and other HR team members and other stakeholders to identify opportunities for process improvements in data management and reporting, enhancing overall efficiency. EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS: Essential: 5+ years of demonstrable experience managing HR Operations (running the transaction/service-oriented aspects of HR) and relevant experience leading HR Operations or HR Shared Services. Exhibit substantial project, program and process management skills. Proficient in HCM and service management platforms, software, and applications. Clear grasp and understanding of leading practices in HR and Shared Services operations. Ability to multi-task in a fast-paced and changing environment. Problem solving and critical thinking skills. Ability to manage vendors including but not limited to Technology and Software vendors, Benefits Administrators and Providers, as needed to support center operations and ensure services are provided to the organization. Strongly demonstrated verbal and written communication and presentation skills. Desirable: Experience effectively influencing and coaching team members. Project management and change management experience. Demonstrable experience performing complex reporting and analysis.
Posted 4 days ago
20.0 - 22.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Title CMO Audit Lead Business Unit Global Quality & Compliance Job Grade G7 (General Manager) Location : Mumbai At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Job Summary To plan and execute quality audits of Global CMO, CWH/CNF, Aseptic consumable suppliers as per the audit program (Routine, Qualification & For Cause audits) to ensure maintenance of Quality Standards in compliance to cGMP and regulatory requirements . Key Responsibilities To prepare and approve the audit schedule of CMO’s, CWH & CNF’s, Aseptic consumable suppliers. To plan, co-ordinate with commercial department to conduct audits as per schedule. To prepare Planner, Schedule, Audit Report, including non-compliances and review compliance reports thereof to close the audit. This includes performing routine follow up of performed audits to ensure timely compliance and closure of the audit. To assign the audits based on the expertise and evaluation of auditor. To participate in the audits and to identify non-conformance with respect to Quality / Systems / Procedures / Operations against the regulatory requirements. To execute on-site / virtual / desk audits and review of quality management systems established in all the six systems, as applicable. To review and approve the audit reports and ensure corrections, if any. To provide the final audit report to the Commercial Department within 30 calendar days. To review and verify the audit responses received from the sites and ensure closure of audit. To prepare monthly report and to highlight key areas of concern in the monthly report. To participate in the product release sites / Qualified Person sites audits to ensure that the product is being released as per the regulatory requirement. To communicate the outcome of audit, based on the risk associated with the patient, regulatory compliance and business risk, to facilitate making decision of Approval / Di-approval. To ensure training of auditors to update on current / upcoming regulations. To follow Corporate Quality Policies / Global Quality Standards and applicable regulatory guidelines. To execute Global due-diligence, For cause and QMS audits as per the requirement. Participate & execute the project work assigned by reporting authority. To control and monitor the budget / expenses of the team. Periodic monitoring of annual KPI’s of team. All other duties as assigned by Head Corporate Quality Compliance and CQA. Travel Estimate Job Requirements Educational Qualification M.Sc (Microbiology) Experience Tenure: QC / QA Professional in Microbiology & Quality Assurance with 20 to 22 years of experience in microbiological sciences, cGMP/GLP, pharmaceutical product test methods development and validation; Document / Process gap assessment, Quality Assurance and Regulatory as well as Pharmacopeia Compliance. Processes Known: Aseptic Processing, Terminal Sterilization, BFS Technology, Lyophilization, Prefilled Syringes, Oral Solid Dosages, Oral Liquids, Oral Powders & API. Certified by Indian FDA for microbiological and sterility testing. Maintenance of cGMP; Developing, updating and reviewing Quality Systems; Root Cause Investigations, Implementation of CAPA activities; OOS/Deviation Management; Compliant Handling, Aseptic Process Simulation and Process Optimization. Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together! Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).
Posted 4 days ago
9.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Role - Sales (Head of West) Designation – Senior Manager Team - Brand Solutions About OML Only Much Louder Entertainment is a market-leading, full-service creative and entertainment business network that has instigated pop culture for over two decades by creating iconic moments across television, digital content, fan experiences, branded entertainment and in the artist-creators community. Celebrated for creating India's first multi-genre music festival, the NH7 Weekender, Only Much Louder has built India’s independent music and comedy scene from the ground-up. They won the first-ever Branded Content and Entertainment Cannes Lion for ‘Dewarists’ and have been the first homegrown content business to have a strong footprint in over 22 countries. Today, Only Much Louder Businesses Include - Artist Management: Representing the best talent in the country including comedians, actors, chefs, hosts, writers, directors, creators, illusionists, and more. Content Studio: Developing and producing original long-form scripted and unscripted content for television and streaming platforms since 2016 with over 32 shows and 69 comedy specials, across Amazon Prime, Netflix, MTV, Disney Hotstar and more. Branded Content: With businesses in the creative and branded content space Only Much Louder has serviced some of the biggest global brands like Tinder, Netflix, OPPO India, Amazon, Tira Beauty, Canva India and more. 1862: A groundbreaking branded content and influencer marketing agency with active campaigns in 22 countries and teams in Russia, Poland, Nigeria and Japan. GCN: The full-service strategic and creative agency at the intersection of advertising, branded content, communication design and social media. Hypothesis: Over two decades of working with agencies, brands and influencers has helped us identify gaps and challenges in influencer marketing, resulting in Hypothesis, a comprehensive AI-enabled influencer marketing platform that services the entire influencer marketing journey and has executed more than 150 campaigns. Key Responsibilities Generate revenue for various businesses that OML runs like Branded content, IPs, GTM for brands, Social media mandates, Influencer marketing Develop strong, ongoing relationships with prospects/brands/agencies in the West regions Develop solutions for brand briefs and negotiate best possible deals for the same Maintain sales volume by tracking changing trends, economic indicators, competitors and supply and demand Create and maintain key relationships with clients and ensuring sustained and long-term business with them Explore new streams of revenue and build them to be sustainable Build a robust pipeline & database Skills Meeting sales goals Negotiation skills Selling to customer needs Motivation for sales Sales planning & Outreach Building solutions for brands Qualifications And Prior Experience 9+ years of working directly with brands and agencies, having sold branded content/digital solutions/influencers content Worked in media sales Our Values We build opportunities for our artists, brands and fans; and it’s important for us to be reliable and efficient We demonstrate honesty, excellence and commitment to success ‘It’s not my job’ is not part of our vocabulary, we even stuff envelopes We make mistakes, but only to learn from them to build resilience We take care of ourselves and our colleagues We are our own managers We are committed to equality and inclusion We are mindful of the strain on the Earth's resources and are committed to reversing the trend with our behaviors where possible Thank you! Thank you for taking the time to go through the opportunity we have to offer. If you apply, please do not share your photo, age, gender, religion or ethnicity in your resume. You do not even need to share your last name. (We want to eliminate biases on any of these parameters while we decide on our shortlisted candidates) We will get in touch with you if your profile gets shortlisted.
Posted 4 days ago
10.0 - 15.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Title National Sales Manager Business Unit PG TASK Force Job Grade G9A Location : Sun House, Mumbai At Sun Pharma, we commit to helping you “Create your own sunshine” — by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Key Responsibilities PG Coverage Strategy Drive systematic coverage of PG students across specialties such as Medicine, Surgery, Orthopedics, Gynecology, Pulmonology, and ENT. Embed Sun Pharma’s corporate values and ethical practices within student interactions to enhance brand equity. Mapping & Deployment Collaborate with Field Leadership (RSMs and equivalents) to map PG student numbers and specialties to respective hospitals. Ensure strategic allocation of PGs to Scientific Associates for optimal reach and scientific engagement. Performance Framework Design KPIs and daily activity frameworks for SAs. Plan and execute scientific programs, departmental meets, and outreach initiatives tailored to PG interests and specialties. Impact Measurement Define and monitor metrics for Rx generation across leading brands linked to PG engagement outcomes. Conduct periodic reviews to assess influence on prescribing behavior. Stakeholder Engagement Build long-term relationships with Heads of Departments (HODs) and Key Opinion Leaders (KOLs). Identify opportunities for scientific collaboration and academic support across PG student journeys. Competitive Strategy Analyse competitor brand presence in institutional setups. Strategize to ensure “Top of Mind Recall” for Sun Pharma’s leading products via scientific differentiation and value positioning. Desired Skills & Attributes Strong understanding of medical education ecosystem and institutional hierarchies Strategic thinker with analytical acumen to measure scientific impact Excellent communication and relationship-building abilities Proven experience in leading field-based teams and scientific engagement programs Familiarity with pharmaceutical brand dynamics and academic marketing initiatives Travel Estimate 12-15 days in a months Job Requirements Educational Qualification B.Sc / B.Pharm / M.Pharm Experience 10-15 years Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together! Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).
Posted 4 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
As the Team Lead for Digital Customer Success Management (CSM) in the Data & Feeds (D&F) segment APAC, leading a high-performing team passionate about delivering proactive, scalable, and data-driven customer success experiences. You will champion customer outcomes, drive adoption of LSEG’s data solutions, and champion a culture of continuous improvement and innovation. This role is ideal for a strategic problem solver who thrives in a fast-paced, collaborative environment and is passionate about enabling customer value through digital engagement and analytics. Role summary: Lead a team of Digital Customer Success Managers (CSMs) focused on scalable, proactive engagement across the Data & Feeds portfolio. Drive customer outcomes by aligning product capabilities with client goals, ensuring value realization and retention. Collaborate cross-functionally with Sales, Product, and Consulting teams to support upsell opportunities and renewal success. Supervise and handle cancellation risks, implementing mitigation strategies across both dedicated and digital-first CSM motions. Act as a strategic advocate for customers, influencing internal roadmaps and service improvements What you'll be doing: Lead and Encourage: Handle and mentor a team of Digital CSMs, encouraging a culture of ownership, partnership, and customer focus. Drive Customer Outcomes: Ensure the team delivers measurable value to clients by aligning product capabilities with customer goals and workflows. Operational Excellence: Coordinate the execution of onboarding, adoption, and retention strategies across key propositions such as Real-Time Data, Tick History, and Quantitative Analytics. Strategic Advocacy: Act as the voice of the customer internally, influencing product development and process improvements through insights and feedback loops Data-Driven Leadership: Supervise critical metrics and objectives and key results, including usage, engagement, and retention metrics, to guide team performance and customer health. Cross-Functional Collaboration: Partner with Sales, Product, and Customer Consulting teams to ensure customer journeys and successful renewals. What you'll bring: Confirmed experience in customer success, preferably in data or SaaS environments. Strong leadership and coaching skills with a track record of building high-performing teams. Deep understanding of data workflows, client integration challenges, and value realization strategies. Analytical mentality with the ability to interpret usage data and translate it into actionable insights. Excellent communication and partner leadership skills across global teams. Preferred Qualifications Confirmed leadership experience in customer success, preferably in SaaS or data-centric environments. Strong understanding of financial data workflows and integration challenges. Experience leading both dedicated CSMs and digital-first engagement models. Shown success in identifying upsell opportunities and partnering with Sales to close incremental revenue. Familiarity with cancellation management strategies, including churn analysis and proactive retention planning. Proficiency with Gainsight or similar CS platforms to supervise critical metrics such as adoption, engagement, and health scores. Ability to interpret usage data and translate insights into scalable success motions. Excellent communication and stakeholder leadership skills across global teams. Experience with LSEG platforms such as DSS Dashboards, RAMP, and The Source is a plus. Comfortable navigating change and leading teams through transformation and innovation. What you’ll get in return: At LSEG, you’ll have the opportunity to be part of a world-leading financial markets infrastructure and data company. You'll gain valuable experience working in a global environment, leading high-impact customer relationships, and contributing to the success of key clients around the world. Working with LSEG means being at the forefront of the financial data and technology sector. Gainings-on experience with industry-leading data feeds, real-time integration solutions, and sophisticated analytics that power the financial markets. This role provides continuous learning opportunities and the chance to stay ahead of industry trends. LSEG fosters an encouraging and inclusive environment where your contributions are valued. You’ll collaborate with a diverse group of professionals across various departments such as product, sales, and support. The organization encourages innovation and teamwork, giving you the tools and support to succeed. LSEG recognizes the importance of flexibility and offers hybrid working models, allowing you to balance professional responsibilities with personal needs. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Posted 4 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Role & Responsibilities The role involves day-to-day tasks such as business process analysis, requirements gathering, ERP implementation, and finance. The successful candidate will identify and analyze business processes in order to design, configure, test and implement ERP solutions. Strong understanding of business processes, particularly in the manufacturing and distribution industries Knowledge of Internal Audit and Internal Financial Control Analytical skills to document current business processes and identify areas for improvement Expertise in ERP Implementations, specifically the implementation of Enterprise Resource Planning (ERP) solutions Experience with finance modules in ERP systems Pedigree Excellent verbal and written communication skills to liaise with team members and stakeholders Ability to work in a team environment and lead teams as required CA Intern/ Degree/ PG (Finance) Experience in working with any ERP systems, particularly SAP will be considered an advantage Preference will be given to candidates have experience in Manufacturing Industry
Posted 4 days ago
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