956 Jobs in Jabalpur - Page 6

Job Responsibilities: Participate in requirements analysis Collaborate with internal teams to produce software design and architecture Write clean, scalable code using .NET programming languages Test and deploy applications and systems Revise, update, refactor and debug code Improve existing software Develop documentation throughout the software development life cycle (SDLC) Serve as an expert on applications and provide technical support Job Skills: Proven experience as a .NET Developer or Application Developer Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)) Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3 Experience in GraphQL would give an advantage. Proficiency in SSRS and SSIS for developing, managing, and deploying reports and data integration solutions Familiarity with architecture styles/APIs (REST, RPC) Understanding of Agile methodologies Excellent troubleshooting and communication skills Attention to detail BSc/BA in Computer Science, Engineering or a related field

We are seeking a talented and motivated WordPress Developer to join our dynamic team in Jabalpur. The ideal candidate will have 1-4 years of hands-on experience in WordPress development, with a strong foundation in website design, plugin integration, and theme customization. As a WordPress Developer, you will be responsible for building, maintaining, and improving websites for a variety of clients, ensuring they are optimized, responsive, and user-friendly. Key Responsibilities: WordPress Development: Design, develop, and maintain custom WordPress themes and plugins to meet the specific needs of clients. Website Customization: Customize existing WordPress themes, templates, and plugins to enhance website functionality and user experience. Troubleshooting & Bug Fixing: Identify and resolve website issues, bugs, and performance bottlenecks in a timely manner. Site Optimization: Ensure websites are optimized for speed, security, SEO, and mobile responsiveness. Collaboration: Work closely with the design, marketing, and content teams to deliver high-quality, user-friendly websites. Client Support: Provide technical support and maintenance for existing WordPress websites, including regular updates and troubleshooting. Code Quality & Standards: Write clean, scalable, and well-documented code adhering to industry best practices and WordPress coding standards. Security & Performance: Implement security measures to protect websites from vulnerabilities and enhance site performance. Testing & Debugging: Perform regular testing and debugging to ensure optimal website performance across different browsers and devices. Key Skills & Qualifications: Experience: 1-4 years of hands-on WordPress development experience, including theme and plugin development. Technical Expertise: Strong knowledge of PHP, HTML, CSS, JavaScript, and MySQL. Theme & Plugin Customization: Experience in customizing WordPress themes and plugins to meet specific client requirements. Responsive Design: Familiarity with responsive design practices and mobile-first development. SEO Best Practices: Understanding of basic SEO techniques to optimize websites for search engines. Version Control: Experience using version control tools like Git for code collaboration and version management. Familiarity with Page Builders: Experience working with popular page builders like Elementor, WPBakery, etc. Performance Optimization: Knowledge of website performance optimization techniques, including caching and image optimization. Security Best Practices: Understanding of WordPress security practices and tools to prevent security breaches. Educational Qualification: Any Graduate.. Soft Skills: Strong communication skills, attention to detail, and the ability to work in a collaborative team environment. Preferred Skills: Knowledge of WooCommerce for e-commerce websites. Experience with RESTful APIs and integrating third-party services. Familiarity with frameworks like Bootstrap or Foundation for responsive design.

Job Responsibilities: Figuring out the technical needs to team members and solving the technical aspects of their work with them Document/create processes Communicating any new features or processes with the team Write clean, test driven, easily maintainable, modular code Troubleshoot and debug applications Perform UI/backend tests to optimize performance Manage cutting-edge technologies to improve legacy applications Collaborate with front-end developers to integrate user-facing elements with server side logic Gather and address technical and design requirements Build reusable code and libraries for future use Liaise with developers, designers and system administrators to identify new features Follow emerging technologies Integrate and maintain various API connections Develop various automation processes on various platforms such as Zapier, IFTTT, or simply design manual processes Job Skills: Excellent communication skills geared towards communicating with both technical and non-technical parts of the team, acting as translator where needed Proven work experience with PHP, JS, CSS, HTML Work experience with Laravel and WordPress Experience with Vue.js a strong plus Ability to find patterns to automate redundant manual tasks Linux console skills Familiarity with AWS server architecture In-depth understanding of the entire development process (design, development, QA, deployment) Familiarity with front-end languages and tools (e.g. HTML, JavaScript, CSS, jQuery, etc) Excellent analytical and time management skills Teamwork skills with a resourceful problem-solving attitude Experience using git Experience working in an Agile/Scrum development process

Company: Cognic Systems Location: Jabalpur Duration: 3 to 6 months (Training provided by the company) Type: Internship (with the possibility of full-time hiring) About the Internship: Cognic Systems is looking for enthusiastic and motivated fresh graduates from any field who are eager to build a career in technology. This internship will provide free training in the latest technologies and, based on performance, a chance to get hired as a full-time employee. What You Will Learn? During the 3 to 6 months training , you will gain hands-on experience in: ✅ Full Stack Development (Frontend & Backend) ✅ Mobile App Development (Android/iOS) ✅ Artificial Intelligence (AI) & Machine Learning ✅ Power BI & Power Automate (Business Intelligence & Automation) ✅ Robotic Process Automation (RPA) Who Can Apply? ✔ Fresh Graduates (Any stream – Engineering, Science, Commerce, Arts, etc.) ✔ Good communication skills and analytical thinking ✔ Passion for learning new technologies ✔ Basic knowledge of any programming language (Advantageous but not mandatory) Why Join Us? Company-sponsored training in high-demand technologies Opportunity to work on real projects and learn from industry experts Performance-based job offer after internship Work in a dynamic & growing IT company

As a graphic designer, you will be responsible for cultivating a solid body of work by taking design briefs to understand requirements and client needs. You will schedule project implementation, define budget constraints, and work with a wide range of media using graphic design software. Your role will involve thinking creatively to develop new design concepts, graphics, and layouts. You will be required to prepare rough drafts and present your ideas, as well as amend final designs based on client feedback to gain full approval. Collaboration is key in this role, as you will work as part of a team with copywriters, designers, stylists, executives, and other professionals. The ideal candidate will have proven graphic designing experience and possess creative flair, versatility, conceptual/visual ability, and originality. You should have demonstrable graphic design skills with a strong portfolio and the ability to interact, communicate, and present ideas effectively. Being up to date with industry-leading software and technologies such as InDesign, Illustrator, Dreamweaver, and Photoshop is essential. You should be highly proficient in all design aspects and demonstrate professionalism regarding time management, costs, and meeting deadlines.,

The role of Global Head Operations in Chat Support based in Jabalpur, Madhya Pradesh, requires a minimum of 8 years of experience in BPO/KPO, with at least 5 years in a leadership position. As the Global Head Operations, you will be responsible for managing daily floor operations, mentoring managers, ensuring compliance with SLAs, and driving team performance in a fast-paced BPO/KPO environment. Your key responsibilities will include overseeing daily chat support operations, leading and coaching team managers, ensuring SLAs, quality, and productivity goals are met, handling escalations and supporting complex queries, analyzing performance reports to drive improvements, and fostering a high-performance, accountable team culture. To excel in this role, you should have a strong understanding of KPIs, SLAs, and customer service, along with excellent communication, decision-making, and team management skills. Additionally, experience with chat tools and live monitoring systems will be advantageous. If you are a results-driven professional with a proven track record in BPO/KPO operations and leadership, this opportunity offers a competitive salary based on industry standards and a chance to lead and drive the success of our chat support teams in a dynamic and challenging environment.,

You will be joining an innovative e-learning company dedicated to transforming digital education. Situated in Bhopal, Madhya Pradesh, we have been at the forefront of the e-learning industry for over a decade. As a Camera Operator/Video Editor, your role will involve managing our network-based e-learning studio to produce high-quality e-learning videos. Your primary focus will be on technical proficiency, studio preparedness, and seamless coordination with production and creative teams. **Required Skills:** - Proficient communication and writing abilities in both English and Hindi. - Familiarity with computer operations and adept at using various software. - Comfortable using MS Office tools and navigating internet browsers. - Excellent coordination skills and a sense of responsibility. - Prompt response to messages and calls. **Key Responsibilities:** - Operate a state-of-the-art e-learning studio equipped for content production. - Oversee daily operations, including equipment setup, sound checks, and technical problem-solving. - Ensure a clean, secure, and production-ready studio environment. - Offer technical support during shoots, troubleshooting camera and audio issues. - Report any technical challenges promptly to team leaders. **Good to have for this role:** - Previous experience with broadcasting software such as OBS, vMix, or tricaster. - Knowledge or experience in operating DSLRs, professional-grade cameras, or cinema equipment. - Proficiency in video editing using professional software like Premiere Pro or DaVinci Resolve. - Educational background in computer science/IT, film studies, graphic design, animation, media, mass communication, or journalism. - Willingness to learn, adapt quickly, and a resident of Madhya Pradesh. Join us in reshaping the future of digital education through cutting-edge e-learning content creation.,

This is a full-time on-site role for a Video Editor based in Jabalpur. You will be responsible for video production, video editing, video color grading, motion graphics, and creating graphics. Your primary tasks will include assembling raw footage, trimming footage segments, applying special effects, and collaborating with the creative team to develop engaging video content. You must have a strong understanding of video production techniques and the ability to deliver high-quality results under tight deadlines. Skills in Video Production and Video Editing, proficiency in Video Color Grading and Motion Graphics, along with experience in creating and integrating Graphics are required for this role. You should have a strong attention to detail and a creative mindset. Excellent communication and collaboration skills are essential, as well as the ability to manage multiple projects and meet deadlines.,

As a Radiology Technician at Apollo Hospitals Jabalpur, you will play a crucial role in our advanced imaging department. Your primary responsibility will involve conducting high-quality diagnostic imaging procedures using various equipment such as X-ray, CT scan, MRI, ultrasound, and fluoroscopy while ensuring patient safety and accuracy of reports. Operating and maintaining radiology equipment will be a key part of your daily tasks, along with preparing patients for imaging procedures by ensuring their comfort and correct positioning. Following radiation safety protocols to minimize exposure risks and assisting radiologists in both diagnostic and interventional imaging procedures will also be essential aspects of your role. Your role will also involve processing and analyzing images to facilitate accurate diagnosis, maintaining detailed patient records and imaging reports, and strictly adhering to NABH and AERB guidelines for radiology safety. Additionally, collaborating with healthcare professionals like doctors and nurses will be necessary for precise patient assessments. To qualify for this position, you must hold a Diploma in Radiology Technology or Medical Imaging Technology from a recognized institution and have 2-10 years of experience in a hospital radiology department. Proficiency in handling digital radiography, computed tomography, and MRI scanners is required, along with a strong understanding of radiation protection guidelines and equipment maintenance. Experience in contrast imaging and emergency trauma radiology will be advantageous, as well as possessing excellent communication skills, patient-handling abilities, and familiarity with hospital information systems (HIS) and PACS for imaging records. By joining Apollo Hospitals Jabalpur, you will have the opportunity to work in one of the most advanced radiology departments in Madhya Pradesh, receive a competitive salary, and benefit from career growth opportunities. You will gain hands-on experience with cutting-edge diagnostic imaging technology in a collaborative work environment that promotes continuous learning, skill development, exposure to a wide range of radiological procedures, and complex clinical cases. If you are passionate about radiology and seeking a challenging yet rewarding career, this full-time position with 06 available openings in Jabalpur could be the perfect fit for you.,

This job is provided by apna.co Position: QR Sales – Business Development Executive (BDE)Salary: ₹17,500/month + incentives Type: Field Sales, Full-Time Experience: 6–2 years Education: 12th pass or Graduate Location: jabalpur Key Responsibilities:Onboard merchants for QR code payment systems Visit shops and markets to promote digital payments Explain features and benefits of the QR solution Ensure activation and display of QR codes Achieve daily/monthly sales targets Requirements:Good communication skills Smartphone with basic app knowledge Willing to travel locally Self-motivated and target-driven Perks:Fixed salary + incentives Travel allowance (if applicable) Growth opportunities and training provided

As a Client Relationship Manager at our company, you will be responsible for managing and nurturing relationships with our clients. With 3-5 years of experience in client relationship management, you will play a crucial role in ensuring client satisfaction and retention. Your role will be pivotal in maintaining and enhancing the overall client experience. The ideal candidate for this position should possess excellent communication skills and a willingness to travel as and when required. As a Client Relationship Manager, you will be the primary point of contact for clients, addressing their queries and concerns promptly and effectively. Your ability to build strong and lasting relationships with clients will be essential in this role. This position is based in Jabalpur, and local candidates will be preferred. As a Client Relationship Manager, you will work closely with cross-functional teams to ensure client needs are met and exceeded. Your proactive approach and customer-centric mindset will be key to your success in this role. If you are a dynamic individual with a passion for client relationship management and a drive to deliver exceptional service, we encourage you to contact us at hr@white-force.in or call 95890 95891 to explore this exciting opportunity further.,

Job Role: Recruit Life Advisor under your team to archive business target. Execution of sales strategy to increase market and reach penetration .Build long term relationship with new and existing new customers. Job Criteria Qualification : Any Stream Graduate Age : Between 26 to 39 CTC Bracket : Depend On Interview /Last Drop On Your Salary Experience we required who have experience in Field Sales with minimum 3 years' experience Perks and benefits Fast Track promotion unlimited incentive mediclaim Contact immediate on or Share your resume at 91756 82596 /sujata @willpowerconsultants.in

1. Hardware Maintenance & Support 2. Network Management 3. Software & System Support 4. Classroom Technology Support 5. Data Backup & Security 6. Support During Events & Exams 7. Inventory & Asset Management 8. Staff Support & Troubleshooting Job Type: Full-time Pay: ₹20,618.59 - ₹30,000.00 per month Supplemental Pay: Performance bonus Experience: IT management: 2 years (Preferred) Work Location: In person

We are looking for a passionate and dedicated PRT Hindi Teacher who can also handle basic Sanskrit for primary classes. The ideal candidate should have a strong command over Hindi grammar and literature, with the ability to make language learning joyful and interactive. Basic Sanskrit teaching skills are required for Grades 6-8. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Experience: Teaching: 5 years (Preferred) Work Location: In person

Telecoling Business executive Sales marketing Field marketing Job Type: Full-time Pay: From ₹7,000.00 per month Schedule: Morning shift Ability to commute/relocate: Jabalpur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred)

Accurately input data into company databases and systems. Verify and correct data to ensure consistency and accuracy. Manage and organize files, documents, and reports for efficient retrieval. Perform regular quality checks on data to identify and resolve discrepancies. Maintain confidentiality and security of sensitive information. Generate and distribute invoices and reports as needed. Respond to day to day mails. Collaborate with team members to ensure smooth day to day operations. Respond to data requests and provide information as required. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Work Location: In person Expected Start Date: 01/08/2025

We are seeking an AM Bitumen Sales for a Global Bitumen Manufacturing Leader. Job Profile: Achieve volume objectives set as per Business Plan (BP) & execute the sales strategy as per directives as per BP Develop key accounts for optimal representation and maintain good service level. Frequently interact with key accounts and conduct product/application specific seminars with the help of Segment Manager. Develop distributor network so to open potential market. Keep service levels the best and also maintain good relationship with the distributors to them a sense of bonding and stability. Managing conflict with the distributors related to issues. Interface with network and consumers in keeping with a well formulated market visit plan to solicit, maintain, retain and expand business. Map & analyse industrial areas to improve on product segment penetration. Ensure collection of receivables in accordance with credit policy. Report up-to-date information on competition and environment to superior at least on monthly basis. Monitor and provide support to reporting Officers to execute their functions as per desired objective and to recommend training courses which would improve their performance. Ensure all aspects of the companys Health and Safety Policy are adhered to. Market Expansion & intelligence for the strategy making in their territory Requirements: BE/BE Tech. & MBA-Marketing(Preferable) Experience- 3-7 years of sales experience in road construction, chemical or paint background. Target-oriented, dynamic. Analytical ability and negotiation skills. Planning and Organizing- Market visits, Channel management, Brand visibility activities etc. Should be good at communication(both Regional and English) and also profluent in drafting mails and preparing product related presentations.

“Turn Conversations into Conversions. Turn Interest into Investments.” Looking to build a rewarding career in the stock market industry? Join Mint Capital, where your passion for finance meets real growth opportunities. ________________________________________ Mint Capital | Authorized Partner of Angel One Ltd. 📍 Location: Jabalpur 👥 Position: Demat Account Associate **🕒 Full-Time | 🎯 Performance-Based | 📈 Career Growth in Finance ________________________________________ 🔹 What you’ll Do: • Connect with leads via calls, digital platforms. • Pitch demat/trading account benefits to potential investors • Guide clients through KYC & account opening process • Help clients activate and understand the trading app • Achieve monthly sales targets with confidence • Keep records updated and maintain follow-ups ________________________________________ 🔹 What We’re Looking For: • 0–2 years of experience in sales or financial services (Freshers welcome!) • Strong communication + convincing power 💬 • Interest in stock markets, trading, or fintech 📊 • Energetic, target-oriented & self-driven personality 🚀 • Basic computer/CRM knowledge 💻 What You’ll Get: • 💰 Fixed Salary + Incentives + Performance Bonuses • 📚 On-the-job training & stock market exposure • 📈 Career path into Financial Sales, Advisory, or Broking • 🧑🤝🧑 Friendly & motivating work culture ________________________________________ 🎯 “Earn. Learn. Grow – All at One Place!” 📨 Apply now via LinkedIn or send your CV to: 📧 [hr@mintcapitalindia.com] | 📞 8871955277 / 8602224967 ________________________________________ 🔥 Know someone who’d be perfect for this role? 👉 Tag them or share this opportunity! #WeAreHiring #DematAccountJobs #StockMarketCareers #AngelOnePartner #MintCapital #SalesJobs #FinanceJobs #FreshersWelcome #JobAlertJabalpur #CareerKickstart #JoinTheBullRun

You should have a strong command over parametric designing and exterior designing. Proficiency in software tools such as Rhino, Grasshopper, 3D Max, Sketchup, and Revit is required. Additionally, experience in site management is desirable. The job is a full-time position with benefits including commuter assistance and internet reimbursement. The work schedule is during day shifts. Preference will be given to candidates with at least 2 years of experience in residential products, exterior design, site engineering, and advertising products. A willingness to travel up to 50% of the time is preferred. The work location is in person. For further information or to apply, please contact Anshita Tiwari, HR Manager, at 8357841111.,

डिलीवरी बॉय – नौकरी विवरण पद का नाम: डिलीवरी बॉय नौकरी का प्रकार: फुल टाइम / पार्ट टाइम / फ्रीलांसर स्थान: [स्थान दर्ज करें] वेतन: ₹30,000 – ₹60,000 प्रति माह (अनुभव के अनुसार) + इंसेंटिव मुख्य जिम्मेदारियाँ: ग्राहकों तक समय पर और सुरक्षित तरीके से सामान पहुंचाना सभी डिलीवरी को सही ढंग से और समय पर पूरा करना नकद या डिजिटल भुगतान एकत्र करना (यदि आवश्यक हो) सुपरवाइजर या डिस्पैच टीम से संपर्क बनाए रखना ट्रैफिक और सड़क सुरक्षा नियमों का पालन करना सामान को सावधानीपूर्वक संभालना और पहुंचाना आवश्यक योग्यताएं: वैध ड्राइविंग लाइसेंस (दो-पहिया) स्वयं की बाइक होना (अधिक पसंद किया जाएगा) स्थानीय रास्तों और क्षेत्रों की अच्छी जानकारी बुनियादी संचार कौशल समय के पाबंद, जिम्मेदार और विनम्र व्यवहार फायदे: आकर्षक इंसेंटिव लचीले कार्य के घंटे साप्ताहिक या पखवाड़े में भुगतान फ्यूल अलाउंस (यदि लागू हो)

Air india purifier/एयर इंडिया शोधक Send Resume on Whatsapp/व्हाट्सएप पर अपना बायोडाटा भेजें Duty Time 9hr ड्यूटी का समय 9 घंटे PF ESIC 26 Working Days /26 कार्य दिवस Accomodation and Food Provide by Company/कंपनी द्वारा आवास और भोजन उपलब्ध कराया जाता है.

As a Production Manager based at Electronics Manufacturing Cluster in Jabalpur, M.P., you will be an integral part of our team. With our pilot manufacturing line of 100MWh operational, we are dedicated to innovating in core battery design and have ambitious plans to rapidly scale our offerings and production in the near future. Embracing the challenge of shaping the future of ENERGY requires a mindset that thinks differently. In this era of rapid electrification, we are seeking individuals who are passionate and skilled to contribute to this transformative sector. If you are someone who is eager to make a difference in this field, we offer a dynamic and rewarding environment that will propel you forward on this journey of innovation and growth. Your role as a Production Manager, reporting to the Plant Head, will involve overseeing daily production activities and their coordination. You will collaborate closely with Product Engineering, NPD, and CFT teams to ensure seamless integration and development of the Battery Assembly process. Furthermore, you will drive the development of manufacturing engineering personnel, focusing on enhancing their skills and capabilities to achieve world-class manufacturing standards.,

Job Title: Operations Excellence Manager – Chat Support 📍 Location: Jabalpur, Madhya Pradesh 🕒 Job Type: Full-Time | US Shift 📌 Experience: 8+ Years (Minimum 5 years in a managerial role) 🏢 Industry: BPO/KPO – Chat Support 💰 Salary: Competitive | As per Industry Standards About the Role: We’re on the lookout for a dynamic and strategic Operations Excellence Manager to lead our chat support operations and elevate performance across the board. This is a senior-level role responsible for managing the operational floor, ensuring delivery excellence, mentoring team managers, and consistently achieving high customer satisfaction in a fast-paced, high-volume BPO/KPO setup. This is more than a management role—it’s about driving transformation, building high-performing teams, and fostering a culture of continuous improvement. Key Responsibilities: ✅ Oversee day-to-day chat operations to ensure seamless delivery and high-quality service. 👥 Lead and mentor a team of managers and team leaders, driving performance and accountability. 🚀 Manage shift planning, real-time floor operations, and daily performance reviews. 🔧 Address and resolve escalations swiftly and professionally across all levels. 📊 Track SLAs, quality metrics, and productivity KPIs to ensure consistent operational standards. 🧠 Conduct coaching sessions and capability-building workshops to enhance team effectiveness. 📉 Analyse CSAT, performance reports, and operational data to identify improvement areas. 💬 Support agents in resolving complex customer queries, ensuring first-contact resolution. 🏆 Instil a strong culture of performance excellence, process adherence, and team collaboration. What We’re Looking For: 📌 Minimum 8 years of BPO/KPO experience , specifically in chat support operations . 📌 Minimum 5 years in a managerial role , leading large teams and multiple reporting layers. 🔍 Deep understanding of chat-based support processes, SLAs, KPIs, and performance management. 👤 Strong leadership, team coaching, and conflict resolution skills. 📈 Proficiency in using chat support tools, dashboards, and real-time monitoring systems. 💬 Excellent communication and stakeholder management abilities. ⚡ Resilience under pressure with a knack for quick, effective decision-making. Preferred Qualities: 🌐 Experience managing multi-process teams in a 24/7 global support environment. 📊 Strong data orientation and analytical thinking with the ability to turn insights into actions. 🎯 Exposure to performance improvement programs , Lean/Six Sigma practices, or quality frameworks. 🎉 Passion for people development and employee engagement strategies. Why Join Us? At the heart of our success is operational excellence and a people-first mindset . Join us to shape the future of support delivery, lead transformation initiatives, and build high-performing teams that create impact every day. Ready to Lead with Purpose? Apply now and take charge of operational excellence in a thriving, fast-paced environment.

Service delivery Manager– Chat Support (BPO/KPO) Location: Jabalpur Madhya Pradesh Job Type: Full-Time - US Shift Experience Required: 8+ Years (Minimum 5 years in a managerial role)Industry: BPO/KPO – Chat Support. Salary - As per Industry About the Role: We are seeking a dynamic and results-driven Servicr Delivery Manager and oversee our chat support operations. This is a senior-level position responsible for managing the day-to-day functioning of the operations floor, ensuring delivery excellence, coaching team managers, and driving performance across multiple teams. This individual will play a key role in ensuring operational efficiency, service quality, and high customer satisfaction in a fast-paced, high-volume BPO/KPO environment. Key Responsibilities: Lead the day-to-day operations of the chat support floor to ensure smooth execution and high performance. Directly manage team managers, providing mentorship, guidance, and performance oversight. Handle and resolve escalations from team leaders (TLs) and other stakeholders with speed and professionalism. Drive shift planning, daily performance reviews, and real-time floor monitoring. Ensure SLA compliance, quality assurance, and team productivity across all shifts. Conduct regular coaching and training sessions to improve team capability and performance. Support frontline executives with complex/difficult queries and guide them towards resolution. Monitor real-time chat queues and allocate resources effectively. Generate and analyze performance reports, CSAT metrics, and other KPIs to identify areas for improvement. Foster a culture of accountability, continuous improvement, and operational excellence. Requirements: Minimum 8 years of experience in the BPO/KPO industry, specifically in chat support operations. At least 5 years of proven managerial experience, handling large teams and multiple team leaders. Strong understanding of chat support processes, KPIs, SLAs, and customer service excellence. Excellent people management, conflict resolution, and coaching skills. Ability to handle high-pressure situations and make quick, effective decisions. Proficient in using chat tools, reporting dashboards, and real-time monitoring systems. Exceptional communication, leadership, and stakeholder management skills. Preferred Qualities: Experience managing multi-process chat support teams in a 24/7 environment. Data-driven mindset with an ability to analyze trends and derive actionable insights. Exposure to performance improvement initiatives and employee engagement strategies. If you are a strategic leader with a passion for operations excellence and people development, we would love to meet you.

We are hiring for Operations profile into Logistics Education - min 12th Gender - Male Department - Warehouse Salary - 2.4LPA Location - Bhopal, Jabalpur, Raipur Skill Required: - 1. Good Interpersonal skill 2. Ready to move to warehouse location Perks and benefits Salary + Incentive + Yearly bonus + Accommodation