Job Code: MGD2731 Designation: Management Trainee-Grade 1 Business Vertical: Malabar Gold & Diamonds Job Summary : To effectively manage the sales, operations, marketing & administration of the Showroom & understand sales, profitability and other business targets and the achievement methodology. Involve in counter sales to understand sales, product, customer purchase behaviour, market trends etc. Understand the sales data analysis process of the showroom. Suggest sales efficiency, quality improvements and cost optimization benchmarking leading practices. Maintain the stock level and its replenishment as per the sales and customer preferences. Interact with customers and understand their requirements, buying patterns and ensure that they are served as per the Brand Promise. Understand the company Standard Operating Procedures (SOPs). Suggest measures for cost savings through implementation of process improvement initiatives. Functional Area Retail Sales Location Calicut; Ernakulam; Chennai; Mumbai; Delhi; Hyderabad; Kolkata; Bangalore MG Road State Kerala Country INDIA Educational Qualification B Tech/BE; Bachelor Of Engineering; MBA Age 23 to 34 Experience 0 to 1 Year Salary Range As per the industry standards (INR) Show more Show less

Job Code INTLMGD1086 Designation Executive - Business Development Business Vertical INTL_Malabar Gold & Diamonds Job Summary Planning and implementing marketing strategies according to the market trends. Planning marketing setup covering field sales enablement, demand generation and awareness through social media, marketing messages, client reference etc. New business growth, targeting new aggregators and corporate Customers. Provide partnership to new Customers to develop market-leading solutions. Maximize relationships by assessing their business needs and offering creative solutions, education, and services. Maintain and improve existing relationships through increased interaction, introduction of sales ideas and marketing support. Develops territory and account strategies to acquire new corporate Customers Strong analytical abilities to uncover new growth opportunities. Compatible to establish the relationship and develop the business with SMEs, corporates and business teams Develop and maintain continuous pipeline of new business sales leads Evaluating potential marketing opportunities against organization goals and make recommendations. Recognize and reach out to clients in businesses. Analyze Current performance, market trends and market conditions Works with channel marketing and sales to identify programs to generate better sales to improve profit. Functional Area Marketing Location OMAN Regional Office State Delhi;Maharashtra Country OMAN Educational Qualification MBA;PGDBA Age N/A Experience 4 to 5 Years Salary Range 500 (OMR) Show more Show less

Key Responsibilities Continuously monitor online mentions, reviews, and discussions of the brand in both India and international markets Use ORM tools like Konnect Insights and Salesforce to track and analyze sentiment trends across various platforms Respond to customer feedback including positive, neutral, and negative in a timely and professional manner on social media and review websites Address complaints, provide solutions, and communicate brand values to enhance customer satisfaction and loyalty Identify potential reputational threats and implement swift actions to mitigate negative publicity Manage reviews on platforms like Google My Business and social media pages Coordinate with internal teams such as CRM and RCRM to resolve customer issues effectively and follow up on unresolved complaints Ensure all customer concerns are logged, tracked, and resolved in coordination with the customer support and CRM teams in Salesforce and Konnect Insights Create weekly and monthly ORM reports highlighting review trends, sentiment analysis, and customer feedback Present findings and recommendations to the senior management team Track key performance indicators such as brand sentiment, response time, and issue resolution rates About Company: Malabar Group was founded in 1993 by a team of enterprising entrepreneurs, led by the visionary genius of Mr. M P Ahammed when he explored beyond his immediate circle in the agri-corp industry to establish a jewelry trading company in a historical city called Kozhikode. Since then, keeping alive the golden spirit of the brand, the Group has remained constant, in its successful forays nurtured by expertise, vision, and guidance, into a formidable business conglomerate. The HQ (headquarters) of Malabar Group located in Kozhikode shines bright as a beacon of success for an empire built on trust, teamwork, and goodwill. Show more Show less

Job Code MGD2128 Designation Executive - Talent Acquisition Business Vertical Malabar Gold & Diamonds Job Summary Recruitment - Collaborate with Head Talent Acquisition and hiring managers to execute life cycle recruiting plans, use passive and active recruiting techniques and a broad variety of sources for developing a ready candidate pipeline to fill in critical needs. Understand the manpower requirements and post job openings on internal job portal as well as external job portals. Ensure all recruitment related documents such as CVs, offer letters, etc. pre and post recruitment are in order and as per the required standards established for the selection of the right people to the target roles. Screening and identifying external as well as internal applicants for job openings to ensure that the qualifications required match with the respective vacancy. Conduct recruitment related activities including preliminary screening, interviewing, and facilitate hiring of appropriate talent to meet business demands. Ensure timely communication to the candidates on interview feedback. Ensure proper background verification of new hires as per organizational guidelines Issue offer/ rejection letter, facilitate negotiations with the candidate and act as the liaison between the business and candidates so as to facilitate the successful recruitment execution. Coordinate with other Functional Heads and Corporate TA team to drive TA function and leverage from the internal & external talent to fill in vacant positions, whenever possible. Timely update Recruitment MIS and provide analytical and well documented recruiting reports to the team. Stay updated on the latest recruitment trends and best practices in the industry and suggest suitable improvisations that can be introduced. Develop and maintain professional relations with local, regional and international recruitment agencies to ensure that right caliber professionals are attracted and selected. Internal Process- Ensure that all activities are carried out as per the Standard Operating Procedures in the section. Prepare regular and ad-hoc reports as required within specified time period. Functional Area Human Resource Location Mumbai Andheri State Maharashtra Country INDIA Educational Qualification MBA Age Below 35 Experience 3 to 4 Years Salary Range As per Industry Standards (INR) Show more Show less

Job Code MGD2128 Designation Executive - Talent Acquisition Business Vertical Malabar Gold & Diamonds Job Summary Recruitment - Collaborate with Head Talent Acquisition and hiring managers to execute life cycle recruiting plans, use passive and active recruiting techniques and a broad variety of sources for developing a ready candidate pipeline to fill in critical needs. Understand the manpower requirements and post job openings on internal job portal as well as external job portals. Ensure all recruitment related documents such as CVs, offer letters, etc. pre and post recruitment are in order and as per the required standards established for the selection of the right people to the target roles. Screening and identifying external as well as internal applicants for job openings to ensure that the qualifications required match with the respective vacancy. Conduct recruitment related activities including preliminary screening, interviewing, and facilitate hiring of appropriate talent to meet business demands. Ensure timely communication to the candidates on interview feedback. Ensure proper background verification of new hires as per organizational guidelines Issue offer/ rejection letter, facilitate negotiations with the candidate and act as the liaison between the business and candidates so as to facilitate the successful recruitment execution. Coordinate with other Functional Heads and Corporate TA team to drive TA function and leverage from the internal & external talent to fill in vacant positions, whenever possible. Timely update Recruitment MIS and provide analytical and well documented recruiting reports to the team. Stay updated on the latest recruitment trends and best practices in the industry and suggest suitable improvisations that can be introduced. Develop and maintain professional relations with local, regional and international recruitment agencies to ensure that right caliber professionals are attracted and selected. Internal Process- Ensure that all activities are carried out as per the Standard Operating Procedures in the section. Prepare regular and ad-hoc reports as required within specified time period. Functional Area Human Resource Location Mumbai Andheri State Maharashtra Country INDIA Educational Qualification MBA Age Below 35 Experience 3 to 4 Years Salary Range As per Industry Standards (INR)

Job Code INTLMGD1086 Designation Executive - Business Development Business Vertical INTL_Malabar Gold & Diamonds Job Summary Planning and implementing marketing strategies according to the market trends. Planning marketing setup covering field sales enablement, demand generation and awareness through social media, marketing messages, client reference etc. New business growth, targeting new aggregators and corporate Customers. Provide partnership to new Customers to develop market-leading solutions. Maximize relationships by assessing their business needs and offering creative solutions, education, and services. Maintain and improve existing relationships through increased interaction, introduction of sales ideas and marketing support. Develops territory and account strategies to acquire new corporate Customers Strong analytical abilities to uncover new growth opportunities. Compatible to establish the relationship and develop the business with SMEs, corporates and business teams Develop and maintain continuous pipeline of new business sales leads Evaluating potential marketing opportunities against organization goals and make recommendations. Recognize and reach out to clients in businesses. Analyze Current performance, market trends and market conditions Works with channel marketing and sales to identify programs to generate better sales to improve profit. Functional Area Marketing Location OMAN Regional Office State Delhi;Maharashtra Country OMAN Educational Qualification MBA;PGDBA Age N/A Experience 4 to 5 Years Salary Range 500 (OMR)

You will play a crucial role in implementing the merchandising strategy and New Product Introduction (NPI) for Precia Collections, a graceful collection of gemstone jewelry. This involves aligning with the overall merchandising and business strategy to drive growth and profitability for the business. Your responsibilities will include creating and seeking approval for unique design codes, interfacing and coordinating with designers, engineers, planners, and other relevant stakeholders, as well as negotiating with manufacturers and suppliers to ensure that company and customer expectations are met. You will be tasked with maintaining the product catalogue and design bank for Precia collections, facilitating NPI meetings with Merchandising representatives, and designing planograms and assortment mixes to ensure the right amount and design of stock is available to cater to customer preferences. Your role will also involve gathering insights on catchment preferences, peak seasons, and planned campaigns through external research, managing the rotation of aged/dead stock to maximize inventory turnover, and providing inputs on vendor returns and finalizing vendor contracts. Additionally, you will need to identify stock redistribution among stores through analytics dashboard for effective stock shuffling, as well as identifying dead stock that needs to be melted/returned to vendors in order to minimize losses. In terms of required skills, strong business communication skills, especially in facilitation, negotiation, and presentation, are essential for this role. You should also possess strong interpersonal and planning skills to effectively carry out the responsibilities associated with this position.,

As an Executive - Talent Acquisition at Malabar Gold & Diamonds, your primary responsibility will be to collaborate with the Head of Talent Acquisition and hiring managers to implement recruitment strategies. You will be required to utilize both passive and active recruiting methods, tapping into various sources to build a strong candidate pipeline for critical roles. Understanding the manpower needs of the organization is crucial, as you will be responsible for posting job openings on internal and external portals. It will be your duty to ensure that all recruitment-related documents such as CVs and offer letters are meticulously organized and comply with the established standards. Screening and evaluating both external and internal applicants to match their qualifications with the job requirements will be a key aspect of your role. You will conduct recruitment activities including screening, interviewing, and facilitating the hiring process to meet the business demands efficiently. Maintaining timely communication with candidates regarding interview feedback and ensuring proper background verification of new hires are essential tasks. Issuing offer/rejection letters, negotiating with candidates, and acting as a liaison between the business and potential hires are also part of your responsibilities. Collaborating with other Functional Heads and the Corporate Talent Acquisition team to optimize the recruitment process and fill vacant positions by leveraging internal and external talent will be expected. Updating the Recruitment Management Information System (MIS) regularly and providing well-documented recruiting reports to the team are integral to your role. Staying informed about the latest trends and best practices in recruitment and suggesting improvements will be encouraged. Developing and nurturing professional relationships with local, regional, and international recruitment agencies to attract and select high-caliber professionals is also a key component of your job. In terms of internal processes, adherence to Standard Operating Procedures (SOPs) in your section is mandatory. Generating regular and ad-hoc reports within specified time frames will be required to ensure smooth operations. This role is based in Mumbai, Andheri, Maharashtra, India, and requires candidates with an MBA qualification, aged below 35, and possessing 3 to 4 years of relevant experience. The salary range offered is as per industry standards (INR).,

You will be responsible for implementing the merchandising strategy and New Product Introduction (NPI) for Precia Collections, a graceful collection of gemstone jewelry. Your role will involve creating and seeking approval of unique design codes, interfacing and coordinating with designers, engineers, planners, and other stakeholders, negotiating with manufacturers and suppliers, as well as maintaining the product catalogue and design bank for Precia collections. Furthermore, you will facilitate NPI meetings with Merchandising representatives, design planogram and assortment mix to ensure the appropriate amount and design of stock based on customer preferences. You will gather insights on catchment preferences, peak seasons, and campaigns through external research, manage the rotation of aged/dead stock, and provide input on vendor returns guidelines for Precia collections to finalize vendor contracts. In addition, you will identify stock redistribution among stores using analytics dashboard for effective stock shuffling, and determine dead stock to be melted/returned to vendors to minimize losses. Your role will also require strong business communication skills, particularly in facilitation, negotiation, and presentation, along with strong interpersonal and planning skills.,

You will be working as an Executive - Talent Acquisition in the Malabar Gold & Diamonds business vertical. Your primary responsibility will be recruitment, where you will collaborate with the Head of Talent Acquisition and hiring managers to implement recruiting plans throughout the life cycle. You will utilize both passive and active recruitment techniques, sourcing candidates from various channels to build a robust talent pipeline for crucial positions. Understanding the organization's manpower needs, you will post job vacancies on internal and external job portals. It will be your duty to ensure that all recruitment-related documentation, such as CVs and offer letters, adheres to the established standards for selecting the most suitable candidates for the respective roles. You will screen and evaluate both external and internal applicants to match their qualifications with the job requirements. Your role will involve conducting recruitment activities like preliminary screening, interviewing, and facilitating the hiring process to meet the business requirements. Providing timely feedback to candidates after interviews and overseeing the background verification process for new hires will also be part of your responsibilities. You will issue offer/rejection letters, assist in negotiations with candidates, and act as a liaison between the business and candidates to ensure successful recruitment. Collaboration with other Functional Heads and the Corporate Talent Acquisition team to optimize talent acquisition processes and fill vacant positions both internally and externally will be essential. You will update the Recruitment Management Information System (MIS) in a timely manner and generate well-documented recruiting reports for the team. Staying informed about the latest recruitment trends and industry best practices will enable you to suggest improvements to the existing recruitment strategies. Maintaining professional relationships with local, regional, and international recruitment agencies will be crucial to attract and select top-tier professionals. Internally, you must ensure that all activities strictly adhere to the Standard Operating Procedures within your section. Additionally, preparing regular and ad-hoc reports within specified timelines will be part of your routine tasks. Your educational qualification should be an MBA, and the ideal candidate for this role is expected to be below 35 years old with 3 to 4 years of relevant experience. The salary range for this position is in line with industry standards in India. This role is based in Mumbai Andheri, Maharashtra, India, within the Human Resource functional area.,

Job Code: MGD2787 Designation: Senior Executive-Marketing Business Vertical: Malabar Gold & Diamonds Job Summary Functional Responsibilities Responsible for the achievement of marketing conversion targets by executing marketing strategies of the company. Assist in the collection of leads from different sources of prospective weddings and develop a database of potential customers. Accompany the Marketing Manager in visiting high net worth customers to convince them to make purchases from Malabar. Make customer visits based on the leads assigned by the marketing manager and ensure that the visit details are updated in the CRM software. Update showroom staff on the relevant information of leads convinced for making purchases in a timely manner. Provide information on the lead visits to the tele caller for the timely update of the same in the CRM software. Collect information on DNF data and take updates from wedding-related agencies, auditoriums, event management, salons, etc. and maintain a database on the same to get prospective customers. Plan follow-up of potential customers according to the lead data, age, and by considering other factors. Participate in-store sales to understand various products, product offerings, pricing, and customer preferences. As part of the CSR initiative of the stores, check the eligibility of applicants to various charitable schemes introduced by the organization. Must be accurate in handling medical trust functions and answer queries related to Charity and HRD by the management & from prospective customers. Marketing Execute the marketing campaigns at the store based on inputs from the marketing manager. Conduct market survey regarding the counter sales of competitors, observe advertisements & report any false propaganda given by the competitors and discuss with the superiors. Assist in monitoring the general sentiment about the brand online (monitoring reviews, comments, messages & posts) and execute online reputation management activities to ensure neutral/positive sentiment. Support outdoor activities like hoardings and campaigns organized by the Group and ensure timely reporting of its status to the Superiors. Assist in BTL marketing. Internal Process Ensure that all activities are carried out as per the Standard Operating Procedures in the section. Prepare regular and ad-hoc reports as required within a specified time period. People Development Continuously strive for self-development by actively seeking opportunities for growth. Ensure adherence to timelines for completion of the performance appraisal for self. Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self. Functional Area: Marketing Location: Pune Lakshmi Road State: Maharashtra Country: INDIA Educational Qualification: B Com Age: Below 35 Experience: 5 to 6 Years Salary Range: As per Industry Standards (INR)

: Executive-Marketing Job Code: MGD2789 Designation: Executive-Marketing Business Vertical: Malabar Gold & Diamonds Job Summary Functional Responsibilities Responsible for the achievement of marketing conversion targets by executing marketing strategies of the company. Assist in the collection of leads from different sources of prospective weddings and develop a database of potential customers. Accompany the Marketing Manager in visiting high net worth customers to convince them to make purchases from Malabar. Make customer visits based on the leads assigned by the marketing manager and ensure that the visit details are updated in the CRM software. Update showroom staff on the relevant information of leads convinced for making purchases in a timely manner. Provide information on the lead visits to the tele caller for the timely update of the same in the CRM software. Collect information on DNF data and take updates from wedding-related agencies, auditorium, event management, salons, etc. and maintain a database on the same to get prospective customers. Plan follow-up of potential customers according to the lead data, age, and by considering other factors. Participate in-store sales to understand various products, product offerings, pricing, and customer preferences. As part of the CSR initiative of the stores, check the eligibility of applicants to various charitable schemes introduced by the organization. Must be accurate in handling medical trust functions and answer queries related to Charity and HRD by the management & from prospective customers. Marketing Execute the marketing campaigns at the store based on inputs from the marketing manager. Conduct market survey regarding the counter sales of competitors, observe advertisements & report any false propaganda given by the competitors and discuss with the superiors. Assist in monitoring the general sentiment about the brand online (monitoring reviews, comments, messages & posts) and execute online reputation management activities to ensure neutral/positive sentiment. Support outdoor activities like hoardings and campaigns organized by the Group and ensure timely reporting of its status to the Superiors. Assist in BTL marketing. Internal Process Ensure that all activities are carried out as per the Standard Operating Procedures in the section. Prepare regular and ad-hoc reports as required within a specified time period. People Development Continuously strive for self-development by actively seeking opportunities for growth. Ensure adherence to timelines for completion of the performance appraisal for self. Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self. Additional Details Functional Area: Marketing Location: Sinhgad Road, Pune State: Maharashtra Country: INDIA Educational Qualification B Com Age Below 35 Experience 5 to 6 Years Salary Range As per Industry Standards (INR)

Job Code: MGD2788 Designation: Senior Executive-Marketing Business Vertical: Malabar Gold & Diamonds Job Summary Functional Responsibilities Responsible for the achievement of marketing conversion targets by executing marketing strategies of the company. Assist in the collection of leads from different sources of prospective weddings and develop a database of potential customers. Accompany the Marketing Manager in visiting high net worth customers to convince them to make purchases from Malabar. Make customer visits based on the leads assigned by the marketing manager and ensure that the visit details are updated in the CRM software. Update showroom staff on the relevant information of leads convinced for making purchases in a timely manner. Provide information on the lead visits to the tele caller for the timely update of the same in the CRM software. Collect information on DNF data and take updates from wedding-related agencies, auditorium, event management, salons, etc. and maintain a database on the same to get prospective customers. Plan follow-up of potential customers according to the lead data, age, and by considering other factors. Participate in-store sales to understand various products, product offerings, pricing, and customer preferences. As part of the CSR initiative of the stores, check the eligibility of applicants to various charitable schemes introduced by the organization. Must be accurate in handling medical trust functions and answer queries related to Charity and HRD by the management & from prospective customers. Marketing Execute the marketing campaigns at the store based on inputs from the marketing manager. Conduct market survey regarding the counter sales of competitors, observe advertisements & report any false propaganda given by the competitors and discuss with the superiors. Assist in monitoring the general sentiment about the brand online (monitoring reviews, comments, messages & posts) and execute online reputation management activities to ensure neutral/positive sentiment. Support outdoor activities like hoardings and campaigns organized by the Group and ensure timely reporting of its status to the Superiors. Assist in BTL marketing. Internal Process Ensure that all activities are carried out as per the Standard Operating Procedures in the section. Prepare regular and ad-hoc reports as required within a specified time period. People Development Continuously strive for self-development by actively seeking opportunities for growth. Ensure adherence to timelines for completion of the performance appraisal for self. Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self. Functional Area: Marketing Location: Mumbai Andheri State: Maharashtra Country: INDIA Educational Qualification: B Com Age: Below 35 Experience: 5 to 6 Years Salary Range: As per Industry Standards (INR)

Job Code: MGD2791 Designation: Junior Executive-Marketing Business Vertical: Malabar Gold & Diamonds Job Summary Functional Responsibilities Responsible for the achievement of marketing conversion targets by executing marketing strategies of the company. Assist in the collection of leads from different sources of prospective weddings and develop a database of potential customers. Accompany the Marketing Manager in visiting high net worth customers to convince them to make purchases from Malabar. Make customer visits based on the leads assigned by the marketing manager and ensure that the visit details are updated in the CRM software. Update showroom staff on the relevant information of leads convinced for making purchases in a timely manner. Provide information on the lead visits to the tele caller for the timely update of the same in the CRM software. Collect information on DNF data and take updates from wedding-related agencies, auditorium, event management, salons, etc. and maintain a database on the same to get prospective customers. Plan follow-up of potential customers according to the lead data, age, and by considering other factors. Participate in-store sales to understand various products, product offerings, pricing, and customer preferences. As part of the CSR initiative of the stores, check the eligibility of applicants to various charitable schemes introduced by the organization. Must be accurate in handling medical trust functions and answer queries related to Charity and HRD by the management & from prospective customers. Marketing Execute the marketing campaigns at the store based on inputs from the marketing manager. Conduct market survey regarding the counter sales of competitors, observe advertisements & report any false propaganda given by the competitors and discuss with the superiors. Assist in monitoring the general sentiment about the brand online (monitoring reviews, comments, messages & posts) and execute online reputation management activities to ensure neutral/positive sentiment. Support outdoor activities like hoardings and campaigns organized by the Group and ensure timely reporting of its status to the Superiors. Assist in BTL marketing. Internal Process Ensure that all activities are carried out as per the Standard Operating Procedures in the section. Prepare regular and ad-hoc reports as required within a specified time period. People Development Continuously strive for self-development by actively seeking opportunities for growth. Ensure adherence to timelines for completion of the performance appraisal for self. Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self. Functional Area Marketing Location Satara State Maharashtra Country INDIA Educational Qualification B Com Age Below 30 Experience 2 to 3 Years Salary Range As per Industry Standards (INR)

As a Sales Associate in our store, your primary responsibility will be to achieve individual sales targets by effectively engaging with customers, providing them with information about our products, assisting them in selecting jewelry, and completing sales transactions. You will be the first point of contact for customers, where you will need to understand their requirements and offer them the best possible service. In addition to sales duties, you will be responsible for managing the stock in your section by counting the opening and closing stock daily. It will be your duty to ensure that the products are displayed properly and attractively at the counter. Maintaining the safety of the jewelry on display is crucial. You will also play a vital role in supporting the marketing team by assisting in potential customer visits and exhibitions. Identifying potential customers and directing them to the store will also be part of your responsibilities. To succeed in this role, you must possess strong selling skills and be self-motivated to achieve targets. Excellent communication skills are essential for effectively engaging with customers, and outstanding customer service skills will be key in providing a positive shopping experience. If you are passionate about sales, have a drive to meet targets, and excel in customer service, we invite you to join our team as a Sales Associate.,

As an Assistant Manager - Sales & Services at Malabar Gold & Diamonds, you will play a crucial role in supervising the sales sections and guiding the sales team for daily store operations to ensure effectiveness. You will support in implementing strategies to attract customers and achieve the sales target for the assigned section. Additionally, you will participate in Managers meetings to ensure the execution of decisions made. Your responsibilities will include checking the quality of gold through manual testing and gold check karat analyser, as well as calculating and sharing estimates during sales transactions. You will handle end-to-end activities for bill transactions in cases of Dealer to Dealer transactions and ensure effective communication of Malabar Promises, product details, and offers to customers to ensure customer satisfaction. In terms of sales and customer interaction, you will greet and engage with customers, understand their requirements, and provide them with information on products to drive sales. You will deliver excellent customer service, handle queries and complaints, and build relationships with customers to generate leads for the store. It will be your responsibility to maintain stock quality and presentability, monitor stock movement, inventory levels, and handle product ordering and receiving activities. You will manage merchandising activities, support in maintaining merchandising standards, monitor store ambience, participate in product launches and promotions, and assist in event management. Employee management will also be a part of your role where you will motivate sales staff, evaluate performance, deploy staff optimally, and provide guidance on behavior and grooming guidelines. Additionally, you will focus on people development by identifying growth opportunities, ensuring adherence to timelines for performance appraisal, and conducting on-the-job training for skill development of the sales staff. Overall, as an Assistant Manager - Sales & Services at Malabar Gold & Diamonds, you will be responsible for ensuring the smooth operation of the sales section, providing excellent customer service, maintaining stock quality, and supporting employee development to drive sales and customer satisfaction.,

As an Associate Trainee-Sales and Services at Malabar Gold & Diamonds, you will be responsible for greeting and receiving customers in a welcoming manner. Your primary focus will be to engage with customers to understand their requirements and cater to them accordingly by showcasing products that meet their needs. Your role will involve influencing customers" buying decisions and ensuring a positive shopping experience. In this position, you will be required to learn and understand the sales procedures of the company and acquire in-depth product knowledge. Punctuality and adherence to the company's code of conduct are essential aspects of this role. You will also be expected to familiarize yourself with personnel duties and responsibilities. A key aspect of your role will involve observing senior sales representatives and emulating their sales management processes to meet set targets. Additionally, you will proactively assist Sales executives and other managers in achieving real and sustained, continuous improvement in sales performance. Furthermore, as an Associate Trainee-Sales and Services, you will be responsible for assisting customers in the event of a sales return or repair work. Your role will involve providing excellent customer service and ensuring that customer queries and concerns are addressed promptly and effectively.,