Associate Trainee-Sales and Services

As an Associate Trainee-Sales and Services at Malabar Gold & Diamonds, you will be responsible for greeting and receiving customers in a welcoming manner. Your primary focus will be to engage with customers to understand their requirements and cater to them accordingly by showcasing products that meet their needs. Your role will involve influencing customers" buying decisions and ensuring a positive shopping experience. In this position, you will be required to learn and understand the sales procedures of the company and acquire in-depth product knowledge. Punctuality and adherence to the company's code of conduct are essential aspects of this role. You will also be expected to familiarize yourself with personnel duties and responsibilities. A key aspect of your role will involve observing senior sales representatives and emulating their sales management processes to meet set targets. Additionally, you will proactively assist Sales executives and other managers in achieving real and sustained, continuous improvement in sales performance. Furthermore, as an Associate Trainee-Sales and Services, you will be responsible for assisting customers in the event of a sales return or repair work. Your role will involve providing excellent customer service and ensuring that customer queries and concerns are addressed promptly and effectively.,