29632 Jobs in Gurgaon - Page 11

Job description Urgent Requirement || Cars24 is hiring for Evaluation Engineer (Freshers) at Kochi ( Fixed Salary + Incentives* + Travel allowance* & applicable Statutory Benefits^) *Note: Four-wheeler Driving License is mandatory* *Two wheeler is mandatory* Job Responsibilities : Technically evaluate the Cars Submit a report for each Cars according to the defined process Estimate the repair work needed by the used Cars Estimate the market price of the Cars based on the inspection We are looking for: Strong customer handling skills. Should have a basic technical knowledge of engine, parts/ components, and everything technical. Valid driving license Car Mechanic/ Evaluator /Car Inspection /Service Advisor /Body Shop Advisor /Automobile Technician If Interested and have valid experience, Please WhatsApp Resume on 8220979969 or share your CV at [HIDDEN TEXT] Role: Merchandising , Retail & eCommerce - Other Industry Type: Automobile Department: Merchandising , Retail & eCommerce Employment Type: Full Time, Permanent Role Category: Merchandising, Retail & eCommerce - Other Education UG: B.Tech/B.E. in Automobile, Mechanical, Diploma in Mechanical

Job description Job Title: Lead Data Scientist What drives us Imagine: a single tap on your phone unlocks a world that transforms your entire car ownership journey, covering every milestone - from finding your perfect match to keeping it running smoothly, to selling it later. That's the future we're building at CARS24 Financial Services. Our mission is to ensure car ownership is stress-free. We want our customers to focus on the open road, not roadside worries. We're building a one-stop shop - a Super App for all their car needs, powered by technology, data science, and deep customer insights. We are already one of the largest Autotech companies in the world, but we are not stopping here. We aim to grow 10x in the next five years. What will you drive We are seeking a passionate and skilled Growth Data Scientist who will be responsible for utilizing data science and machine learning techniques to identify, optimize, and drive growth opportunities across our lending products. You will collaborate with cross-functional teams, including sales, product, engineering, credit, risk, and engineering teams to design data-driven solutions and implement them in the consumer journey to improve key business metrics. Additionally, the role will involve leading a small team of data scientists and analysts, providing mentorship and guidance while fostering a collaborative and innovative environment. Key Responsibilities: Team Leadership & Mentorship: Lead and mentor a team of data scientists and analysts. Predictive Modeling: Develop predictive models for cross-sell propensity, customer churn, pricing, and text mining. Growth Strategy Support: Collaborate with sales, product, risk, credit, and operations teams. Customer Segmentation: Build advanced customer segmentation models. A/B Testing & Experimentation: Design and execute A/B tests and multivariate experiments. Data-Driven Insights: Uncover insights from large datasets and deliver actionable recommendations. Automation & Optimization: Leverage data science to automate processes and optimize workflows. Collaboration with Stakeholders: Communicate findings to non-technical stakeholders. Reporting & Metrics Development: Build and maintain dashboards and reports. What are we looking for Qualifications: Education: Bachelors or Masters degree in a relevant quantitative field. Experience: 4-6 years of experience in a data science or analytics role focused on growth. Technical Skills: Proficiency in ML techniques (Clustering, Regression, XGBoost, NLP). Proficiency in Python and relevant libraries (e.g., scikit-learn, TensorFlow). Expertise in SQL and experience with large datasets. Knowledge of data visualization tools (e.g., Tableau) and MS Excel. Additional Skills: Strong analytical and communication skills. Business acumen in the fintech ,Insurance or lending industry. Proactive problem-solving abilities. Nice to Have: Experience in a lending or credit-risk-focused company. Familiarity with customer journey analytics. Proficiency in advanced ML techniques (e.g., Neural Networks, LLMs).

Job description Job Title: Telecaller RA Scrap Team Location: Gurgaon Company: CARS24 About Us: CARS24 is transforming the automotive resale industry with innovative solutions for both car sellers and buyers. Our Scrap Vertical is designed to provide customers with a seamless and hassle-free experience in scrapping their old vehicles while ensuring maximum benefits. Role Overview: We are looking for a dedicated and result-driven Telecaller RA to join our Scrap Team. The ideal candidate will be responsible for reaching out to customers, explaining the scrap process and benefits, negotiating with both customers and scrap dealers, and ensuring successful conversions of scrap car leads. In addition, maintaining call hygiene, updating call status promptly, and adhering to daily login and operational guidelines will be key aspects of this role. Key Responsibilities: Make outbound calls to customers from the provided leads and guide them through the scrap process. Clearly explain the benefits of scrapping their vehicle with CARS24, including financial incentives and environmental impact. Negotiate with customers and scrap dealers to facilitate the best possible price for vehicle scrapping. Ensure successful lead conversion by addressing customer queries and concerns effectively. Maintain accurate and timely updates of calling status and lead progress in the system. Adhere to daily login schedules, ensuring on-time attendance and consistent performance. Follow call hygiene standards, ensuring professional and courteous communication. Meet and exceed monthly scrap car conversion targets, contributing to team goals. Skills and Qualifications: Prior experience in telecalling, sales, or a customer service role (preferably in automotive or related industries). Strong communication and negotiation skills to engage customers and dealers effectively. Ability to persuade and build rapport with customers to drive conversions. Basic proficiency in Excel/Google Sheets and CRM tools to update call records. Self-motivated, target-driven, and disciplined in maintaining work schedules and operational hygiene. Ability to multitask and work in a fast-paced environment.

Job description We are looking for a C2B Inspections TL to be hired on a Band1-2 level to build and preserve trusting relationships with our customers. We ll rely on you to find ways to outperform our competition and maintain our company s positive image. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. We expect the candidates to have a technical knowledge and understanding of Cars as they will have to carry out virtual inspection of cars via google meet. Ultimately, you ll maintain strong relationships with our Australian clients to boost our buying and selling of used cars and in turn the whole business. Responsibilities Understand customer needs and develop plans to address them Identify key staff in client companies to cultivate profitable relationships Resolve customer complaints quickly and effectively Forward upselling and cross-selling opportunities to the sales team Promote high-quality sales, supply and customer service processes Aim to preserve customers and renew contracts Approach potential customers to establish relationships Gain solid knowledge of competitors Requirements and skills Technical knowledge of cars is an added advantage Knowledge of customer relationship management (CRM) practices Experience in sales or customer service is preferred Problem-solving attitude Excellent communication skills Aptitude for fostering positive relationships Teamwork and leadership skills Customer-oriented mindset BSc/BA in Business Administration or similar field

Job description Hiring: Manager - C2B Business Were looking for a Manager to own, optimize, and scale procurement from the website channel at CARS24 Australia! If you love solving complex problems with data, driving business impact, and collaborating across teams, this is for you! What you'll do: Manage and optimize the website funnel, ensuring seamless execution & business growth Analyze data to identify trends, bottlenecks & opportunities, implementing strategies for improvement Monitor P&L metrics and align operations with business objectives Collaborate with cross-functional teams to drive process enhancements Proactively address challenges with a problem-solving approach, driving initiatives for continuous improvement and innovation Who we're looking for: A data-driven thinker who loves insights & strategy A problem-solver who thrives in fast-paced environments A strategic executor who takes ownership & delivers results A collaborator who can align teams and drive impact

Job description We re looking for a motivated and experienced individual to join Cars24 in Australia as a c2b Coordinator. You will own the process and customer experience of all vehicles purchased from private consumers. You will ensure they are paid for and collected from consumers and delivered to our Refurbishment Centre. You will be involved in the inspection (virtual) and be the owner of the customer journey to provide an excellent customer experience and valuable quality cars to the Cars24 business. You will interact with department operational leaders in each vertical (Accounting, Business support, Customer experience, Refurbishment, Finance) to maintain a strong pipeline of quality cars. You will be required to produce timely reporting and we would highly value your ability to problem-solve and analyse large amounts of data. The right mindset and cultural fit are critical in our consumer obsessed, dynamic, entrepreneurial, data driven, collaborative start-up, with a huge ambition to transform how cars are sold in Australia. Responsibilities: Generate leads by finding different cars, sourced from different websites and communicate the same to the customer experience team. Provide pricing for their listed cars and monitor purchases closely and address with the Head of c2b Manager on any quality issues Build scale and capacity in the organisation to drive higher level of inventory purchases Close the lead by negotiating on the price. Carry out daily stock checks at the main points through the process to be able to identify any potential issues, bottlenecks i.e. purchased vehicles awaiting to be picked up (allocated or not yet allocated), purchased vehicles in transit, Purchased vehicles arrived at Refurbishment centre. What you need Customer first mindset Detail orientation - Being the person who sees the missing piece of the puzzle where others can t Positive and enthusiastic team player - Teamwork makes the dreamwork. Excellent communication skills to enable you to get the job done. Experience in customer service in a fast moving environment Experience of working in a high volume, fast paced and dynamic environment. Proven ability to analyse data and interpret the information effectively to continuously improve performance

Create incremental revenue through upselling, custom opportunities. Conceptualize/develop the TeleSales strategy including sales training, scripting, campaign timing, sales forecast, campaign tracking. Manage the implementation of continuous vendor improvements including benchmarking, salesforce.com integration. Manages daily activities of Telesales department, Telesales Supervisors, and Representatives Exceed targets and challenging KPIs. Maintain and grow existing client base. Identify cross sell and up sell opportunities for Accuity value added solutions. Work closely with Key Account Managers to develop specific customer verticals. Ensure all activity is recorded in Salesforce.com. Manage Telesales campaign with being on site at call centers at least 50% of time, to include call monitoring, team meetings, sales incentive execution, and workforce and workflow management.

Job description We are hiring for a Program Manager People & Culture based in Gurgaon ! What will you drive As a Program Manager in the People and Culture team , you will play a key role in driving strategic initiatives, optimizing processes, and ensuring data-driven decision-making to enhance overall organizational effectiveness. Your responsibilities will include: Data Analysis & Accuracy Work extensively with people and business data, ensuring accuracy, consistency, and timely updates to support decision-making and strategic planning. Drive Process Automation Identify opportunities to minimize manual intervention in the People and Culture processes by implementing tools and systems for seamless automation. Problem Solving & Critical Thinking Analyze complex challenges, identify root causes, and develop structured solutions to improve efficiency and effectiveness. Analytical & Strategic Mindset Leverage data insights to optimize People and Culture processes, assess impact, and drive continuous improvements. Project Management Lead and manage multiple initiatives, ensuring smooth execution, timely delivery, and alignment with organizational goals. High-Impact Assignments (P0 Ownership) Take ownership of critical (P0) projects, driving them to successful closure with measurable impact. Process Optimization & Continuous Improvement Identify inefficiencies, recommend enhancements, and streamline processes to improve overall People and Culture and business outcomes. Stakeholder Collaboration Work closely with cross-functional teams, business leaders, and People and Culture team members to align initiatives with broader organizational objectives. Who are we looking for Strong numerical and analytical skills with an ability to interpret data for decision-making. Proven ability to solve problems, think critically, and drive process improvements. Experience in handling multiple projects independently with a structured and strategic approach. Expertise in People and Culture operations, automation, and process optimization. Ability to collaborate with stakeholders and lead high-priority initiatives. Gear up and join our winning and exciting team at CARS24, where every day is a drive towards success! If this message catches your eye, consider it a green light from the cosmos.

The Role: We're looking for a Cross-Border Business Catalyst a hustler who thrives in ambiguity, loves solving chaos, and has the tenacity to make things happen. This isn't just a coordination role; it's about owning the heartbeat of CARS24's operations across two continents. What You'll Do: Be the bridge: Work in early shift IST to maximize overlap with Australia and ensure critical issues never fall through the cracks. Solve the unsolvable: Own end-to-end problem statements, proactively identifying bottlenecks, streamlining operations, and ensuring seamless execution across teams. Speak both languages (figuratively & literally): Navigate cultural nuances between Indian and Australian teams, ensuring expectations, urgency, and context are always crystal clear. Be the force that drives execution: Work with leaders across teams (Sales, Ops, Pricing, Marketing) to align priorities, remove roadblocks, and accelerate decision-making to keep the business moving at top speed. Create clarity in the chaos: Spot operational inefficiencies, design sustainable collaboration processes, and ensure no problem gets stuck in limbo. Fly out & fix things: Travel to Australia once a quarter, immerse yourself in the business, and return with sharp insights that accelerate execution in India. Who You Are: A self-starter with a relentless bias for action. Comfortable working without direct authority but can drive results across teams. Obsessed with efficiency and execution. You don't just diagnose problems; you solve them. Strong communicator who can translate between strategy and on-ground realities. Energetic, agile, and hungry ready to wake up early and grind across time zones. Experience in ops-heavy, fast-moving environments (consulting, startups, marketplace businesses, etc.) is a huge plus.

Who are we looking for HR Strategist: Strong understanding of HR best practices, talent management, and employee engagement strategies. Business Acumen: Ability to align HR initiatives with business objectives and contribute to organizational success. Problem Solver: A proactive and solutions-driven mindset to address workforce challenges effectively. Strong Communicator: Excellent interpersonal and communication skills to collaborate with stakeholders across all levels. People-Centric Approach: Passionate about employee well-being, culture-building, and fostering a high-performance work environment. Data-Driven Decision Maker: Experience in leveraging HR analytics and insights for continuous improvement. Experience & Qualification: 3-7 years of experience in an HRBP role or similar HR function. A degree in Human Resources, Business Administration, or a related field is preferred.

Job description Job Title: Assistant General Manager Inventory & Fuel Operations Location: Gurgaon, India Company: Cariotauto (Licensee of Cars24) About Us: Cariotauto, a strategic licensee of Cars24, is a fast-growing name in the automobile resale and mobility industry. We operate across India, managing large-scale inventory and ensuring seamless vehicle and fuel operations across multiple hubs. Role Overview: We are looking for a dynamic and data-driven Assistant General Manager to lead our Inventory and Fuel Operations. This individual will be responsible for managing the end-to-end tracking of car inventory and fuel usage across our pan-India locations. A strong background in the automobile domain, operational excellence, and people management is key to this role. Key Responsibilities: Inventory Management: Oversee the complete lifecycle of car inventory across all hubs and channels. Implement technical checks and SOPs to ensure accuracy, availability, and quality of vehicles. Coordinate with procurement, sales, and logistics teams for inventory flow optimization. Fuel Tracking & Optimization: Build and manage systems for real-time fuel tracking and consumption across fleets. Identify and reduce fuel pilferage, improve efficiency metrics, and reduce operational wastage. Pan-India Operations Management: Handle multi-location operations and ensure process standardization across the country. Build strong regional teams and act as the key escalation point for any operational challenges. People & Team Management: Lead, mentor, and grow cross-functional teams across locations. Drive a performance-driven culture with accountability and continuous improvement. Data & Reporting: Use data to monitor KPIs and provide insights to leadership. Drive data-backed decision-making and continuous optimization of operations. Requirements: 3-10 years of experience in automobile inventory management, fuel tracking, or fleet operations. Strong data and analytical skills; experience with Excel, dashboards, or analytics tools is a plus. Proven leadership and team management experience across multi-location operations. Deep understanding of the automobile ecosystem especially pre-owned cars. Tech-savvy and process-oriented, with experience building systems and checks. Excellent communication, coordination, and problem-solving abilities. Preferred Qualifications: Prior experience in companies like Spinny, CarDekho, or logistics/fleet-focused startups. Experience with ERP/Inventory Management tools and Fuel Management Systems (FMS). Engineering or MBA backgroundpreferred. Role: Head - Logistics / SCM Industry Type: Automobile (Automobile Dealers) Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: SCM & Logistics Education UG: B.Tech/B.E. in Any Specialization PG: MBA/PGDM in Any Specialization

JOB DESCRIPITON Key Responsibility Areas: Make outbound calls to potential and existing customers to promote products or services. Handle inbound queries and convert leads into sales opportunities. Build and maintain positive relationships with customers by understanding their needs and offering appropriate solutions. Achieve monthly and quarterly sales targets. Follow up on leads and ensure timely resolution of customer queries. Stay updated with product knowledge, pricing and industry trends to effectively pitch offerings. Desired Profile: 1+ year of experience in tele-sales or a similar role. Strong communication and persuasive skills. Basic proficiency in MS Office tools and CRM software. Good problem-solving and interpersonal skills. Self-motivated with a target-driven approach. Experience in loan, insurance, or other sales-driven industries is a plus. Fluency in regional languages in addition to English/Hindi is an added advantage.

Job Description: We are looking for a Growth Manager to drive lead sourcing and conversion for our Seller Financing vertical. This role is ideal for a sales-driven hustler who can push the on-ground sales team to generate more leads, track performance rigorously, and implement strategies to maximize cross-sell opportunities. Key Responsibilities: Drive Lead Generation & Cross-Sell Growth Set aggressive lead generation targets for the on-ground sales team, provide sales push through regular engagement, and implement strategies to maximize financing adoption. Conduct performance reviews and align incentives to drive productivity. Monitor & Optimize Sales Funnel Track the entire lead funnel from submission to conversion, identify drop-offs, and take corrective actions to improve lead quality and conversion rates. On-Ground Sales Team Performance Management Implement structured performance monitoring, provide training, and ensure the sales team is equipped to pitch financing solutions effectively. Deploy targeted interventions to improve sourcing efficiency. Stakeholder Coordination Work closely with call center teams, lending partners, and internal business units to ensure seamless loan processing, faster turnaround times, and a high-quality borrower experience. Data-Driven Decision Making Maintain real-time visibility into lead flow, sales team performance, and regional sourcing trends. Use insights to optimize sourcing channels and ensure incentive payouts are aligned with performance metrics. Scaling & Expansion Identify new opportunities to expand on-ground sourcing efforts, refine operational processes, and introduce best practices to drive efficiency at scale. Who We Are Looking For: Sales-driven with a track record of managing and motivating field teams (or a high-potential fresher with a strong entrepreneurial mindset) Fresh graduates from Tier 1/Tier 2 MBA colleges are welcome to apply for this role if they are willing to solve growth along 0-1 journey Hustler with a bias for action who thrives in fast-paced, high-growth environments. Data-oriented thinker with an analytical approach to problem-solving Proactive problem solver who can drive alignment between on-ground teams and business objectives Experience in lending, fintech, or financial services is a plus but not mandatory

Job description To identify and source high-quality second-hand cars for the Australian market (Car Stock/Leads will be made available by our B2B Partners) Preparation, Bidding and Post approval process for online auctions Conversations (Written over email/chat) with Wholesale/Dealers to secure inventory that meets company standards. Utilise Google Sheets and CARS24 proprietary tools to manage and track inventory, pricing, and procurement data Communicate effectively with internal teams and partners to ensure smooth sourcing operations. Requirements and skills: Excellent communication and listening skills - comfortable in English Proficiency in using Google Sheets, Google Drive and other similar online platforms. Open for working at early hours(Australian Shift). Positive and enthusiastic team player Good to have technical knowledge about cars

Job description Urgent Requirement || Cars24 is hiring for Retail Associates at Calicut ( Fixed Salary + Incentives* + Travel Allowance* & applicable Statutory Benefits^) Job Description - Retail Associate (B2B) About the Role:KRA's:- Maintaining a deep knowledge of channel partner products and services. Building and maintaining strong relationships with prospective and existing channel partners. Identifying dealer needs and requirements and proposing suitable solutions. Providing Dealers with comprehensive product/Service and guiding their decision making process. Ensuring Dealer satisfaction. Retaining dealers by making them transact. Cross-selling products Achieving Retention/ Transaction targets. Resolving complaints and issues pertaining with dealers efficiently and in a timely manner. Daily visits as per the scheduled beat. This will be a field intensive role, where you will connect the dealers to Cars24 platform. Required Skill Sets Excellent verbal and written communication with interpersonal skills Extreme ownership of the assigned task Strong sense of initiative, willingness to learn and adapt Process Orientation in daily tasks Desire and ability to think like the customer Analysing and Problem-solving ability, creativity to translate them into solutions. Ability to connect with people across teams & and levels. Other Details:- 6-Days Working Rotational Week off Interested candidates can Call or WhatsApp their CVs at 8220979969 or mail @ [HIDDEN TEXT] Role: Regional Sales Manager (B2C) Industry Type: Automobile (Automobile Dealers) Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate

Job description What Will You Drive Lead data-driven initiatives to accelerate business growth and operational efficiency. Leverage advanced analytics and machine learning to uncover actionable insights. Drive data-centric decision-making across the organization to enhance the customer experience. Develop and implement a comprehensive data strategy to support business objectives. Data Science Leadership Lead and mentor a team of data scientists and analysts in building advanced analytical models. Business Insights Provide actionable insights to drive business decisions, improve performance, and optimize processes. Model Development Design and deploy predictive models to enhance marketing campaigns, pricing strategies, and operational efficiency. Cross-Functional Collaboration Collaborate with marketing, product, and operations teams to align data initiatives with business goals. Team Leadership Foster a high-performing data team by guiding professional development and fostering innovation. Who Are We Looking For Strong Technical Skills: Expertise in data science techniques, machine learning algorithms, and statistical modeling using tools like Python, R, and SQL. Business Acumen: A deep understanding of business operations, with the ability to turn data into strategic insights. Analytical Thinking: Exceptional problem-solving skills with attention to detail. Communication Skills: The ability to convey complex ideas to both technical and non-technical audiences effectively. Industry Experience: Background in the automotive or e-commerce industry is preferred. Education: Bachelors or Masters degree in Data Science, Statistics, Computer Science, or a related field. Experience: Minimum of 10+ years in data science, analytics, or related fields with leadership experience. Tools & Techniques: Proficiency in machine learning, predictive modeling, and advanced analytics tools.

Job description Key Responsibilities: Outbound Calling: Make outbound calls to prospective and existing customers to introduce products/services, explain offerings, and promote sales. Lead Generation: Actively seek new business opportunities by identifying and generating leads through phone conversations. Customer Queries: Respond to customer inquiries and resolve issues in a timely and professional manner. Product Knowledge : Develop a strong understanding of the companys products and services to effectively communicate their benefits and value to customers. Database Management: Maintain accurate records of customer interactions, sales, and follow-up activities in the CRM system. Sales Goals: Meet or exceed daily, weekly, and monthly sales targets and KPIs. Relationship Building: Build and maintain long-term relationships with customers by providing excellent service and understanding their needs. Follow-Up: Ensure effective follow-up on sales leads and previous interactions to drive conversions. Customer Retention: Ensure strategy and efforts used by sales representatives to keep existing customers engaged and loyal to the business over time. Required Skills & Qualifications: Proven experience in telesales or telemarketing (preferably in a similar industry). Comfortable with cold calling and speaking with customers. Excellent verbal communication skills and a professional phone demeanour. Ability to handle customer objections and provide solutions. Strong listening skills and the ability to ask the right questions. Proficiency with CRM software and Microsoft Office Suite. Goal-oriented with a positive, proactive attitude. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. PS - Before you shift gears, make sure we're on the same track by connecting with a CARS24 insider. This could be a Launchpad to your destiny. Interested candidates please share their resumes at [HIDDEN TEXT]. Role: Sales Support & Operations - Other Industry Type: Automobile (Automobile Dealers) Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate

Description and Requirements The Role Develop and Manage a strong pipeline to ensure 4-5x quota target coverage. Meet quarterly (and annual) ACV financial targets. Enthusiastically represent LifeWorks in business presentations and relationships, community efforts and general networking activities. Communicate professionally, crisply and confidently. Must be able to passionately articulate the LifeWorks business proposition and ROI model. Skills Required Possess a solid track record (3+ years) of selling business value driven software solutions and / or workplace wellbeing solutions and consistently meeting/exceeding annual quotas of $1m+. Trained on, and user experience with, an internationally accredited Sales methodology. Trained on and user experience with SalesForce or similar lead generation tool and CRM. Experience of consultative selling of appropriate business solutions, HR Systems, and Business Software Applications. Ability to identify and proactively engage new clients. Ability to work effectively with the Account Management team to drive Upsell opportunities, while strengthening LifeWorks relationship / standing with the clients. A highly energetic, trusted and influential relationship builder who has a strong attention to detail. Commercial acumen to negotiate contracts, and optimize revenue and margin opportunities. Exhibits a passion for problem-solving and bringing value to a client's organizational success. Exceptional drive, energy, and communication/presentation skills. Demonstrates a proactive, entrepreneurial spirit and mindset. A tertiary degree in Business, Marketing or other customer-focused academic curriculum highly valued. Additional Job Description We are looking for an exceptional Business Development Associate who is not only passionate about making the sale, but also has a sincere enthusiasm in helping our clients and customers thrive within our robust Employee Engagement and Health & Wellness technology platform.

Description and Requirements Role & Responsibilities Hiring For International Outbound Sales (Voice Process) Performing outbound calling to new and existing wireline residential customers offering telecommunications products and services Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending Simultaneously navigating through multiple systems and tools while interacting with customers Processing customers orders and ensuring its accuracy and completion Participating in continuous training sessions and sharing best practices Additional Job Description Preferred Candidate Profile Qualification : 10 + 2, Any Graduate Working Model : 24*7 (work from Office) Work Experience : Minimum 1 Year experience in Outbound sales/Cross Selling, Inbound Sales, International Debt Collections (International BPO Only) Excellent communication in English Perks and Benefits Salary up to 4.48 LPA Variables/Incentives based on performance Medicare Facilities. Free pick up and drop facility will be provided within 35 Kms range

Description and Requirements Role & Responsibilities Hiring For International Outbound Sales (Voice Process) Performing inbound calling to new and existing wireline residential customers offering telecommunications products and services Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending Simultaneously navigating through multiple systems and tools while interacting with customers Processing customers orders and ensuring its accuracy and completion Participating in continuous training sessions and sharing best practices Additional Job Description Preferred Candidate Profile Qualification : 10 + 2, Any Graduate Working Model : 24*7 (work from Office) Work Experience : Minimum 1 Year experience in Outbound sales/Cross Selling, Inbound Sales, International Debt Collections (International BPO Only) Excellent communication in English Perks and Benefits Salary up to 4.48 LPA Variables/Incentives based on performance Medicare Facilities. Free pick up and drop facility will be provided within 35 Kms range

Description and Requirements Quality Monitoring Analyst - French Additional Job Description Looking for 2+ years of experience in Call Monitoring/ Quality Analyst with expertise in French Language. Language Reference: French

We offer end-to-end services at a global scale in the following areas: Pricing set up to make sure we're ready to trade Managing credit limit and payment term approval processes Order capture from customers and between group companies Driving order and invoice issue resolution with 3PLs, Sales and Supply Collecting cash from customers and group companies Managing, validating, and paying promotional invoices Purpose Of The Role The purpose of this role is to manage the Primary Distribution Customer Supply and Secondary Distribution Customer Service activities for GT customers in GBO, and support a sophisticated and geographically multi-structured area. The GT Customer Supply Team serves several independent areas in GT MENA, Americas and Europe regions. The Team is the first point of contact and one face to customers and collaborators and is responsible for delivering excellent customer service and ensuring all customer orders are delivered as requested (on time, in full). GT Customer Supply assistant manager is the CE Global Travel Manager's first support and backup, their main task is to deliver the services requested by the markets and the targets agreed, has various line management, reporting and analytical tasks, is responsible for managing, co-ordinating, training, developing, motivating the team and being a role model for them, and responsible for managing the various high level collaborators within the geographic region his / her team is responsible for. This is a sophisticated role which will require strong cross functteamworkration across Customer Supply/Logistics, Finance, Sales, Planning, Production, as well as working on process improvements. Market Complexity The GT Supply Market takes care a sophisticated lex structure of collaboratorss from a number of separate areas. Required Capabilities And Leadership Skills Mastery level interpersonal and communication skills Excellent customer service and customer care mind-set Willingness and ability to build great relationships with customers across several markets and senior collaborators Demonstrated positive can do attitude Ability to effectively prioritise customer issues and build on customer knowledge when making decisions Able to take full ownership to drive issues towards resolution, call out where vital Willingness to gather excellent knowledge of Customers and Market specifics Looking for and responding to feedback Continuously driving issue resolution and service improvement Active great teammate, always there to help others Understand and align with the controls in own area, ensures the team is fully aware of the requirements Short and mid-term planning for resourcing and business operation (including peak periods), development in performance for the entire customer service process within own markets Ability to effectively prioritize incoming issues and build on acquired knowledge when making decisions in own area of responsibility Role model the Diageo Values and Leadership Standards Ability to develop, empower and energise a team even in difficult and workload heavy periods (4-5 months a year) Demonstrate deep personal accountability for great performance Move effectively between strategy and operational details Demonstrates unwavering accountability for Diageo's total success we are one Diageo Demonstrate self-awareness and know strengths and development needs Commit to grow own capability and experience to the benefit of him/herself, our people and Diageo End-to-end performance reporting of their own area towards markets, risk management, insight generation about OTC performance focusing on Service KPIs and Customer's expectations, evaluation of performance, CARM reporting, system used: ARIS, DORA/Cash Cube, SAP, Sales Force Top Accountabilities Manage a team of Senior and Junior customer service colleagues. Guarantee that customer service execution is aligned with cash every day Managing a team to reach the best customer service and TAG survey (or similar customer satisfaction) results Deeply understanding of customers and markets needs and fully support successful business operation within own area Maximising customer satisfaction level, reducing the cost of returns and refusals Continuously improving service levels in cooperation with the internal teams and other parts of the business to strive for excellence in a highly competitive environment Ensuring that Diageo is considered the best Customer Service provider of our partners Building strong relationship with collaborators, customers, finance, sales and logistics functions with special focus Sales and Supply Leadership Reporting towards key collaborators with deep insight generation Proactively notifying management and the market where early warning signs of potential issues are seen, driving the resolution with the market collaborators Crisis management in peak periods if needed mitigate the risk related to capacity and delivery issues and out of stock situations Hiring, training, motivating and constantly developing the right people within their team to build an excellent, hard-working team with a robust succession plan Coaching newcomers and ensure knowledge management and retention Partnering with other parts of the business both externally and internally Playing an active part in Diageo's control agenda Support other Commercial Experience functions and processing activities Ensuring maintenance of customer, process documentation (ensure changes are followed up and recorded in a coordinated manner) Resolution of major demand exceptions, establish and monitor critical issue procedures Approver in line with authorisation matrices Measures Of Success Customer satisfaction, outstanding TAG survey results AOT reduction till target is reached Number of disputes and time to resolve Continuous aim to improve OEA Ongoing satisfactory CARM rating ( as well as internal/external audit results) Essential Qualifications and Experience Required: Solid English language skills company language 7+ years of Customer Service or Supply experience Ability to negotiate and persuade clients and colleagues at all levels Excellent communication and influencing skills Aim to solve problems Strong MS Office knowledge Good great teammate and also able to work individually Excellent people management Self-confident, outspoken, accurate and pays attention to details Desirable College or University degree(Min Grads) System skills (SAP knowledge) Barriers To Success In Role (Optional) Lack of English fluency or other market-specific languages Inability to work assertively and proactively Lack of accuracy and attention to detail Closed attitude, resistance to change Difficulties in setting priorities and in working independently Inability to work as a part of a team Inability to influence (senior) collaborators Inability to co-ordinate, energise, motivate a team and hold others to account Lack of positive demeanor

About The Role Supervises the daily activities of business support, technicians and/or production teams, but typically does not perform the work supervised. Understands how the team relates to other closely related teams, and will set priorities to ensure task completion and coordinate work with other supervisors. Uses judgement to identify and resolve day-to-day problems with decisions guided by policies, procedures and local business plans. Receives guidance and oversight from own manager, but is responsible for their own team's quality, volume and timeliness objectives within their area. Encouraged to exchange information and address sensitive issues, exhibiting a good level of tact and diplomacy.

Role Responsibilities Delta Refresh to be performed every day. Query handling through the ticketing tool as per TAT Analyzing the providing the solution for the queries raised relating to Journals, ICO Agreements etc., Approval of Application Access Supporting the team on Authorization metrics queries RTR Admin activities including maintenance of Authorization Matrix in SAP Supporting and SPOC for UAT for the new releases Mass Reversal is to be supervised during month end and to be performed manually if the auto job fails. Supervising of Automated Jobs relating to Month-end - Capex Settlement, Depreciation, PO Settlement, Discount rate check, Profit in Stock, Clearing of Jobs in SAP Balance Sheet Reconciliation GL Clearing is to be performed during month end Top 3-5 Accountabilities Handling Queries, Resolving the tickets as per TAT Liaison with collaborators and with other financial colleagues to solve specific issues. Perform GL reconciliations, BS analysis Well prepare for external and internal audit Active involvement in Month End Close around GAPA Job monitoring Driving issue resolution, pro-actively seeking out better ways of doing things, and drive Personal Abilities Requirement Collaborators management Process Expertise and improvement Capable of working in a deadline-driven environment. Has customer focus to be able to build excellent relationships with relevant internal and external customers Hard-working personality, flexibility. Experience / skills required: (TE to provide)

Role Responsibilities commercial delivery Develop sales and marketing plans to build consumer preference and drive volumes for achievement and growth in the territory Conduct Outlet wise annual volume planning & phasing Develop and monitor individual sales objectives on monthly / quarterly and annual basis. Ensure the NSV achievement in the territory is as per budget and maintain the right brand mix. Ensure Increase in Share of Business (Market Share) across segments as per plan NSV Relationship management Maintain relationships with all the key accounts for ensuring overall pipeline & revenue growth within channel and territory. Engage channels to close sales and deliver services thereby ensuring higher market share. Work as SPOC for the organization and establish strong rapport with channel partners to win confidence, anticipate needs and deliver appropriate product solutions Relations / OTIF Strategic alliances Meet the WOD targets of the brands by ensuring the availability of relevant brands & variants on the outlets in the territory. Manage the new product launches in the regions and ensure all new products are available & listed at the outlets Negotiate & finalize annual contract and terms of trade with key accounts in the territory. Short list the outlets for Contracts & negotiate a win: win proposition in consultation with the line manager WOD Execution & tracking Responsible for on time and smooth execution of the activations as per marketing plan by selecting the right outlets in the territory Collaborate with the outlets for menu card listing/availability in line with MSL/Price laddering Prepare reporting on the brand's performance, needs and forecasts. Ensure proper usage of brand and promotional elements and measure effectiveness of consumer activations (ROS / M&E) in coordination with SCME Coordinate with 3rd party agency for execution of the activations / launch at the outlet. On time/Right outlets selection/ROS/M&E Customer management & MIS Make regular sales calls to designated on premise accounts as per PJP & beat plan to cultivate customer relations and satisfaction with service provided. Keep the trade informed about pricing, promotion schemes etc. Responsible for the correct and timely submission of the claims and daily and monthly sales report Keep a track on the competitor's activity and bulk competition deals; and report the same to line manager immediately Reports Customer Marketing initiatives Maintain the organization's standards and guidelines wrt. Quality, distribution, visibility, promotion, price and persuasion at the outlet Effectively train customer staff on products and execute product tastings and product presentations through DBA - Art of blending for consumers Execute the marketing plans at the outlets as per the guidelines of the state / regional marketing team while working within company policies, resources and budgets.QDVP Contracts to drive Market share/Visibility/Activations Process & systems Review customers credit status, and collect outstanding as per the USL credit policy wherever applicable Ensure all claims of customers are submitted in a timely manner with required documentation Coordinate with Finance department on a weekly basis to ensure accounts remain in good standing Ensure settlements & payments to outlets as per agreed terms