Java Application Support Engineer

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Job Summary

As a Java Application Support Engineer, your primary role is to provide comprehensive IT services, including system maintenance, user support with a focus on Microservices-based systems, while also assisting in IT security, requiring strong teamwork, communication, and problem-solving skills.Job Requirements

• Java/J2EE, OOP/OOD, SQL, Spring Boot,
• Ant, Maven, CI/CD, AWS/GCP/Azure, Kubernetes/Docker experience, Microservices architecture
• MongoDB, Cassandra, MySQL, Oracle, Weblogic App server, Apache HTTP
• Should be well versed with Unix commands.
• Good to have python scripting knowledge.
• 24X7 Production support and should be able take up on-call on rotational basis
  

Primary Functions:

• Weekly release activities
• Data Reconciliation and Audit activities
• Handling Data feeds & interfaces
• Root Cause Analysis for Priority1/Priority2
• Ticket management using SNOW: triage, prioritization, assignment, tracking and closure
• Weekly and Monthly reporting
• Problem Management, Incident quality
• Change Management
  

Education

• Good to have 4 – 8 years of experience working in large technology teams
• B-Tech in computer science, engineering or relevant field.
• Extensive technical experience in IT application technology domain.
  

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.If you want to help us build knowledge and solve big problems, let's talk.