Java Application Support Engineer

Java Application Support Engineer to work in a support-oriented engineering model, responsible for troubleshooting, analyzing, and resolving production issues across distributed applications. The ideal candidate will bring strong Java expertise, solid debugging skills, and the ability to work in shift-based environments.

Responsibilities:

Provide L2/L3 technical support for Java-based applications in production.

Perform root-cause analysis, troubleshoot high-priority incidents, and drive permanent fixes.

Analyze logs, performance metrics, and system behavior to resolve issues efficiently.

Develop automation scripts (Shell, Groovy, or similar) to reduce manual work and improve support processes.

Monitor application health, performance, and stability using observability tools.

Collaborate with DBAs to analyze SQL/PostgreSQL queries, data inconsistencies, and performance bottlenecks.

Participate in shift-based operations, including on-call rotations, to ensure 24×7 support coverage.

Contribute to documentation of recurring issues, troubleshooting steps, and best practices.

YOUR PROFILE

Strong Java (8+), with experience using Maven/Gradle.

Hands-on experience in debugging, log analysis, and production issue handling.

Familiarity with PostgreSQL or SQL databases.

Exposure to automation or scripting using Shell, Groovy, or similar languages.

Experience with Spring Boot and REST API integrations.

Ability to work in shift-based support environments.

Desirable Skills:

Awareness of AWS Core services or microservices architectures.

Exposure to monitoring/observability tools (e.g., Grafana, Datadog, ELK).

Understanding of CI/CD pipelines (Jenkins, GitHub Actions, etc.).

Years of Experience

6-8 Years of experience

Notice Period – Immediate Joiner

Shift timings - 4.30 am to 1.30 pm / 12.30 pm to 9.30 pm / 8.30 pm to 5.30 am