772 Itil Certified Jobs - Page 17

!Hiring for CMM level 5 organisation!!Ensure that specific and measurable targets are developed for all IT services. Monitor service performance against SLAs.Should be flexible to work in rotational shifts.People management includes roster management Required Candidate profile Location:Lower Parel Experience:4+ Years contact: Ankitapisal@peshr.com/9004076848 Should have good communication skill (Verbal & Written) ITIL Knowledge or Certification

Role & responsibilities Responsible for day-to-day delivery operations and support of defined IT systems and infrastructure services for Cummins Megasite; Coordinates with people and teams to accomplish goals and objectives using available resources. Lead operational support ensuring the effectiveness, efficiency, accuracy, and availability of systems for end users. Key Responsibilities: Contributes to the delivery and support of all CBS IT Infrastructure services, onsite DC for Cummins Megasite (having 10 manufacturing plants and common facilities). Leading team of onsite engineers, supplier resources operating in different shifts. Supports the development and maintenance of services (i.e. ...

Technical Trainers IT Service Desk Support Bangalore & Mysore Required Experience - More than 4 Years Experience and out of which 2 years in giving Trainings - Microsoft, Azure, ServiceNow, Office365, Service Desk Job description Design and deliver technical training programs for Service Desk/Tech Support teams ITIL CERTIFIED TRAINER -- PREFERNCE Conduct training needs analysis in coordination with operations and quality teams Develop training materials, presentations, and knowledge base articles Required Candidate profile Deliver classroom, virtual, & on-the-job training sessions Evaluate training effectiveness implement improvements Support learning initiatives Stay up-to-date with ITIL fr...

An IT Critical Incident & Problem Manager will play a pivotal role in driving the resolution of major and high-priority incidents in a dynamic, fast-paced environment. Work closely with cross-functional teams to ensure swift recovery from incidents while facilitating effective communication with stakeholders and senior management. Expertise in ITIL process management will drive improvements and enhance incident management processes. You have: Degree in Engineering, Computer Science, or a related field At least 6 years of prior experience in leading Incident Management Exceptional problem-solving abilities and a sense of urgency Fluent in written and spoken English ITIL V4 foundation certific...

Educational Bachelor of Engineering,BCA,BTech,MTech,MCA,MSc Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Le...

Reporting to Director, Bid Centre of Excellence Key stakeholders Proposal Managers/Directors, Business Line and Sales Leads, Sales Enablement and Operations Leads, Subject-Matter-Experts Direct reports: Bid Support Specialist Duties & responsibilities To take complete responsibility and demonstrate individual capability of writing and development of effective, concise, and compelling bid responses, and complete the submissions end-to-end in coordination with the business and sales leads, and contribute to the success of the business division. What this job involves Proposal (Bid) Management Role: Develop and submit consistently high quality, compliant, customer-focused bid responses for RFIs...

Your role Broad IT relevant experience working within a large enterprise on implementation initiatives Experience in configuring ServiceNow which involves various modules like ITAM (SAM and HAM PRO ) Knowledge and work experience on ServiceNow - end user/administrator perspective, Knowledge on any kind of ITSM/CMDB/SELF-SERVICE corporate tools Experience with JavaScript, AngularJS, HTML/CSS, Working knowledge of relational databases Taking part in ServiceNow testing, administration and development activities as well as troubleshooting Very good verbal and written English communication skills Develop solutions in ServiceNow, prepare estimates and work on capability presentation, Proof of Conc...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Lead design, development, and implementation of ServiceNow solutions. Deliver scalable ITSM, ITOM, HRSD, and CSM modules based on client needs. Integrate ServiceNow with systems like CMDB, Active Directory, and third-party tools. Conduct workshops, gather requirements, and configure/cus...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Solarwinds Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to qu...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Respo...

Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : Enterprise Systems Monitoring Tools Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. Coordinate projects through contract management and shared service c...

About Us Tata International Limited is a leading trading and distribution company that has served the industry for over six decades, exemplifying its core values of Pioneering, Integrity, Excellence, Unity and Responsibility. We have our footprints in over 29 countries across the globe operating in diversified verticals from trading and distribution to manufacturing and retail, which offers our employees a dynamic environment rich in opportunities. Guided by the common threads of Tata Code of Conduct, we foster a collaborative and inclusive work environment that encourages personal and professional growth thus laying a strong foundation for creating a world-class organization where employees...

Role and Profile: IT Service Desk Analyst Exp: 3-6 Years Job Location: Delhi / Noida Academic: BE/ B Tech / BCA/ BSc IT/ Computer Science Role & responsibilities Act as first point of contact for all IT related issues and service requests and provide resolution via email, phone, remote tool in 24*5 support environment. Level 1 troubleshooting of issues reported by users, assist users on technical questions and queries. Ensure user queries or issues are captured, validated, and evaluated in an efficient and timely manner. Records and tracks issues from outset to conclusion with 2nd level support teams. Ensure resolution of issues in timely manner with follow-up and necessary escalation as req...

!Hiring for CMM level 5 organisation!!Ensure that specific and measurable targets are developed for all IT services. Monitor service performance against SLAs.Should be flexible to work in rotational shifts.People management includes roster management Required Candidate profile Location:Lower Parel Experience:4+ Years contact: kanchan@peshr.com/9867762401 Should have good communication skill (Verbal & Written) ITIL Knowledge or Certification

We are seeking an experienced and proactive Sr. IT Support to oversee daily IT support operations, ensure high-quality service delivery, and lead a team of support engineers. The ideal candidate will manage incidents, resolve technical issues, and implement best practices to enhance user satisfaction and system uptime. Key Responsibilities: Lead and mentor the IT support team to ensure timely and effective resolution of IT issues (hardware, software, network, and systems). Monitor and manage IT service desk tickets, prioritizing and escalating as needed. Develop and enforce support processes, SLAs, and documentation standards. Coordinate with infrastructure, security, and application teams f...

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take t...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Customer Service Representative at Kyndryl. Being grea...

Job Description: Delivery Manager Looking for a Senior Delivery Manager to manage Delivery for key client engagement(s) having very good experience in Agile Project Deliveries, Client Management, P&L and People Management. Exposure on Cloud and data/DW technologies required Requirement: 15+ years in Delivery with at least 5+ years in Project & Program Management in Application Development, Maintenance & Support projects Very Good Experience in End to End Project Management using Agile Methodology in an onsite-offshore model Experience in managing projects both in T&M and Fixed Price Good knowledge & Understanding of Cloud & data Azure stack Experience in managing at least 1 development or ma...

Job Titles: Technology Service Specialist Corporate title: Associate Location: Pune, India Role Description Our team is part of the area Technology, Data, and Innovation (TDI) Private Bank. TDI PB Germany Service Operations provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet. The department is overall responsible for the stability of the applications. Incident Management and Problem Management are the main processes that account for the required stability. In-depth application knowledge and understanding of the business processes that the applications support are our main assets. Within TDI, Partnerdata is the central client refe...

We are looking for a dynamic and experienced NMS/OSS Solution Delivery Engineer in deploying and supporting network management and OSS solutions in customer-facing environments . solution delivery, SLA management, documentation, and design

Take ownership of major incidents, ensuring rapid resolution minimum downtime Coordinate with technical business teams to troubleshoot restore services Facilitate bridge calls war rooms during critical outages Provide timely accurate communication Required Candidate profile Ensure all incidents are logged, updated, and closed within defined SLAs Participate in service improvement plans and proactive risk assessments Experience with ITIL processes Perks and benefits Perks and Benefits

We are looking for a skilled Application Specialist to join our Information Technology team in Mumbai and Thane. The ideal candidate will have 2-5 years of experience in IT, with expertise in application support, production support, and IT services. Roles and Responsibility Manage user access and control functions for the organization. Ensure timely access provision to users and resolve technical issues. Coordinate with technology partners for defect resolution and provide level 1 and level 2 support to branches. Manage frontline resources to support users at branches and offices. Address IT-related issues at branches and ensure user satisfaction. Commission scorecards and manage any related...

We are looking for a skilled professional with 3 to 8 years of experience to join our team as an Incident & Major Incident Management specialist in Mumbai. Roles and Responsibility Manage and resolve incidents efficiently. Coordinate with teams to ensure timely resolution of major incidents. Develop and implement incident management processes. Analyze incident trends and provide recommendations for improvement. Collaborate with stakeholders to identify root causes of incidents. Ensure compliance with incident management policies and procedures. Job Minimum 3 years of experience in incident management or a related field. Strong understanding of incident management principles and practices. Ex...

About the Role Were seeking an experienced IT Change Manager with a strong IT background to own the end-to-end change lifecycle. Youll ensure structured, low-risk execution of IT changes by leveraging ITIL best practices, stakeholder coordination, and service excellence. Key Responsibilities Manage the full change lifecycle: intake, classification, risk assessment, approval, scheduling, implementation, validation, and closure. Integrate change activities with incident, problem, release, risk, and service request processes. Perform impact and risk assessments, defining rollback strategies and mitigation plans. Ensure alignment with SLAs and service request fulfillment, maintaining stakeholder...

Safe Pro Fire Services Pvt. Ltd. is looking for IT Professional to join our dynamic team and embark on a rewarding career journey Designing and implementing IT systems and networks Managing the organization's IT infrastructure, including servers, networks, hardware, and software Troubleshooting and resolving IT issues and problems Ensuring the security and integrity of the organization's data and systems Developing and implementing IT policies and procedures Providing technical support to end-users Conducting regular backups and disaster recovery planning Monitoring system performance and making recommendations for improvements Collaborating with other departments to ensure that the IT infra...