1246 Itil Certified Jobs - Page 14

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Respons...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Respo...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : Servicenow Tools AdministrationMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful implementation. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the t...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Respo...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Res...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Res...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP HCM Payroll, SAP HCM Time Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Solarwinds Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to qu...

Do RESPONSIBILITIES Drive the efficiency and effectiveness of the Incident Management process Ensure all Incidents are correctly prioritized, categorized, routed, restored/resolved and closed as per the Process defined and agreed with the Customer Regular communication updates to the Customer, End-Users and other Stakeholders during the entire Incident Management cycle Knowledge management activities - creation and sustenance Meet the SLAs and other KPIs agreed and produce the Process Performance Reports Ensuring Process adherence across the Account and extending the Support for Process audits and assessments. Bring in Service improvements and close the Gaps as per the Audits and Assessments...

What you will do Amgen is seeking a Sr Associate IS Business Systems Analyst to support and help lead the Knowledge Management process, with a focus on Knowledge-Centered Service (KCS) methodologies and self-service enablement. This junior-level process owner will play a key role in maintaining and optimizing Amgens knowledge lifecycle within the ServiceNow platform to enhance user experience, service resolution, and self-service adoption. The successful candidate will contribute to the governance and enhancement of knowledge workflows, collaborate with content contributors and reviewers, and help implement system features that support automation, content visibility, and ongoing process matu...

What you will do Amgen is seeking a Sr Associate IS Business Systems Analyst to support and help lead the Knowledge Management process, with a focus on Knowledge-Centered Service (KCS) methodologies and self-service enablement. This junior-level process owner will play a key role in maintaining and optimizing Amgens knowledge lifecycle within the ServiceNow platform to enhance user experience, service resolution, and self-service adoption. The successful candidate will contribute to the governance and enhancement of knowledge workflows, collaborate with content contributors and reviewers, and help implement system features that support automation, content visibility, and ongoing process matu...

Nocpl is looking for Change Manager to join our dynamic team and embark on a rewarding career journey. A Change Manager is responsible for managing and overseeing changes to a company's policies, procedures, systems, and processes. Job Duties : Developing and implementing change management strategies and plans, ensuring that changes are effectively communicated, implemented, and maintainedIdentifying potential areas of resistance to change and developing strategies to minimize or address resistanceAnalyzing and reporting on the results and impact of change management efforts, and making recommendations for improvementsRequirements : Experience in change management, project management, or a r...

Kitchen Support Experts play an important role in support of several hotel functions. These associates may work across departments (eg, kitchen, food and beverage, employee dining room) to support cleaning and basic kitchen preparation needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (eg, dishwashing machines, hand wash stations), or transporting dishware across the hotel, these associates do whatever it takes to get the job done. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety ...

The Operations Engineer is responsible for operations of Digital Products and Technology Supporting Business Applications. While the engineer will not do development work , they perform code release deployments and technology upgrades to these environments and will be required to troubleshoot and monitor issues that require knowledge of development languages, COTS applications, and infrastructure (cloud and on prem). This role has a broad knowledge of the business functions to resolve critical and strategic customer technology challenges. Delivery of support will be provided through a combination of staff, contractors and vendor managed service agreements. This team is responsible for drivin...

Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors th...

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing th...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Associate SRE with 5+yrs experience to drive reliability, performance, and service resilience across global infrastructure. Requires ITIL foundation, Datadog expertise, incident capacity planning, and cross-team collaboration. Apply - 9136606172

Job Description Mandatory Skills: Change Practice SME . Experience: 1-3 Years .

Job Description Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis ...

Dear Candidate, We are excited to invite you for our WALK-IN DRIVE for the position of ITI Apprentice Trainee with a leading client in the Manufacturing and Aerospace industry. If you are an ITI pass-out looking to start your career with hands-on learning, this is the perfect opportunity for you! Role : ITI Apprentice Trainee Experience : 0 to 1 Year (Freshers Eligible) Qualification : ITI in Tool & Die Pass-out Years : 2022, 2023, 2024, 2025 Working Location : Hosur Industry : Manufacturing / Aerospace Benefits : Free Transport Facility Meals Provided During Work Hours Accommodation for Outstation Candidates Walk-In Location: : Meeden Labs Pvt Ltd. Uday Mansion, 3rd floor, No:86, Koramangal...

5-8 years of experience as a Business Analyst, with at least 3+ years of TRIRIGA functional consulting. Strong understanding of TRIRIGA modules: Lease Administration, Space & Move Management, O&M, and Capital Projects.

Experience in handling delivery team for Infrastructure and cloud support. ITIL certified and ability to handle critsit. Must have experience of SLA management, run cost management, driving operational efficiencies and client interaction/stakeholder manager during crit sit incidents or key projects. Technical understanding of infrastructure landscape is must and cloud knowledge is preferred Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Ability to work on Global and local projects across multiple disciplines, Identify inter-dependencies between the various stakeholder groups to ensure all are aligned and risks are identi...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An instit...