1246 Itil Certified Jobs - Page 13

Network Administrator Experience: 2 - 5 Years Exp Salary : competitive Preferred Notice Period : Within 30 Days Opportunity Type: Onsite (Bengaluru) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : IT admin OR Firewalls, Network Administration, Firewall MoveInSync (One of Uplers' Clients) is Looking for: Network Administrator who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description Network Administrator (Experienced) Key Responsib...

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts Duties and Responsibilities Debt Collection & RecoveryClient Relationship ManagementRecord Keeping & ReportingRisk MitigationCompliance & Regulations Required Qualifications and Experience Debt Collection & RecoveryClient Relationship ManagementRecord Keeping & ReportingRisk MitigationCompliance & Regulations

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to qual...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would yo...

About IT Governance Manager Role: IT Governance manager will work closely under IT infrastructure Head positions for implementation of various IT Infra initiatives like Active Directory, MDM, DLP, ZTNA, EDR, Web Firewall, Proxy, Reverse Proxy implementation. He will work under guidance of IT infra head and build various KPI and IT Policies (e.g. Password Policy, User Policy, Group Policies) to be ensuring IT compliance. This position will work under IT infrastructure Head and help to conduct conduce various internal and external IT Audits across applications and Infrastructure and get all the observations closed. He will keep a track of various KPI and breaches of various implementation of F...

Job Purpose •The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities •Achieve collections target by visiting customers/agency. • Monitor performance against set parameters and provide regular updates. • Ensure legal guidelines are complied with while repossessing products. • Maintain accurate records of customer interactions and transactions. • Provide regular reports on collection activities and performance. • Handle escalations promptly and effectively to resolve issues. • Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates. • C...

We are looking for a highly motivated and hands-on ServiceNow Business Analyst to support a greenfield implementation of the ServiceNow platform. This role will focus on the ITSM suite , CMDB , and Discovery modules. The ideal candidate will have strong functional knowledge, excellent communication skills, and the ability to demonstrate business value through the platform. Key Responsibilities: Act as the primary BA for the implementation of ITSM, CMDB, and Discovery modules in ServiceNow Collaborate with stakeholders to gather, analyze, and document business and technical requirements Work hands-on with the platform to test, validate, and demonstrate ServiceNow functionality Conduct demos a...

Major Incident Manager Desired Experience Range: 7 - 10 years Location of Requirement: Bangalore Must Have 5+ years of experience in a 24x7 IT call centre or helpdesk role, with 2+ years of experience in a 24x7 IT Major Incident, Problem, or Change Management role Strong knowledge and hands-on experience with ITSM tools such as ServiceNow, PagerDuty, and JIRA Hands-on experience fulfilling user service requests and troubleshooting front-line technical issues Proven ability to lead during high-pressure, mission-critical incidents Excellent organizational, analytical, and communication skills for presenting needs, challenges, and solutions to teams, partners, and stakeholders, as well as drivi...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your d...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they uti...

About The Role Project Role : Service Management Practitioner Project Role Description : Support the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Must have skills : Critical Incident Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Practitioner, you will support the delivery of programs, projects, or managed services. Your typical day will involve coordi...

location-Hyderabad/Noida Required Skill: Implementation experience in ITSM. Preferred Skills: Exposure to ITOM and ITAM. Required Skills and Qualifications: • Experience: Proven experience as a ServiceNow Administrator. • ServiceNow Certification: ServiceNow Certified System Administrator (CSA) certification is highly preferred. • Technical Skills: Strong understanding of ServiceNow architecture, modules, and functionalities. • ITSM Knowledge: Solid understanding of ITIL principles and IT service management processes. • Problem-Solving: Excellent problem-solving and analytical skills. • Communication Skills: Strong communication and interpersonal skills. Ability to effectively communicate te...

Key Responsibilities Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken. Manage the patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+. Ensure requests from the ServiceNow work queue that have been allocated to your relevant resolver group have been successfully actioned. These include incidents, problems, changes and service requests. Define the alerts and events that should be detected by the monitoring systems that ensure proactive management of a components health. Create and maintain support documentation in the form of d...

Key Responsibilities Work as 2nd line support to the IT Support Service Desk to manage and resolve any queries, issues, requests for training or enhancements from the business regarding ServiceNow and its peripheral applications and integrations. Using your broad practical knowledge of ServiceNow and the business, consult and provide expert advice in order to overcome business problems and enhance current processes striking a practical balance between customizing the system and recommending business-lead change where necessary. Where there is a business need, customise the system via the most suitable method and ensure solutions are futureproof and bear upcoming deprecations in mind to avoid...

Role: Senior Service Desk Engineer | Bengaluru Experience: 5+ years Work Mode: Rotational shifts | 5 days About the Role At Lenovo, were committed to delivering exceptional 24x7 support to our customers. As a Service Desk Engineer , you’ll play a key role in maintaining our high service standards by providing timely technical assistance and ensuring smooth IT operations for our users. Key Responsibilities: Provide 24x7 technical support to customers via phone, email, or chat. Troubleshoot and resolve hardware, software, and application-related issues. Log and document customer interactions, incidents, and resolutions in the ticketing system. Collaborate with internal teams to escalate and re...

Responsibilities : Demonstrable understanding of SAP Identify key resources at prospective customers and identify opportunities for Mindset to solve complex SAP problems using Mindset's diverse product portfolio Partner with the internal delivery team to build proposals and solutions that effectively meet customers' needs Build and maintain a strong sales pipelineBuild strong customer relationships that lead to ongoing repeat and expanded business Provide input and insights to the Mindset team on how we can continue to improve our services based upon customer feedback Previous experience acquiring and building large enterprise sales accounts Strong sales performance related to services and/o...

Role : Incident And Change Manager Experience : 6 - 10 years Location : Mumbai Define, Adopt and deploy the SIAM and SIAM Practices in the account. Define incident and service request classification schemes Record, classify and prioritize requests and incidents. Verify, approve and fulfil service requests. Investigate, diagnose and allocate incidents. Resolve and recover from incidents. Close service requests and incidents Track status and produce reports. Identify and classify problems. Investigate and diagnose problems. Raise known errors. Resolve and close problems

Job Purpose To realize our long-term IT objectives, we need to transform our products, experiences, processes, technology, and how we operate. We are looking for people who are passionate about modernizing ways of working and want to spread this approach within our teams and business processes. To execute this transformation, we need people who take the lead in defining standards and guardrails of working and developing expertise within the teams. This role of Engineering Manager will optimize the deployment of team members across teams and line-manage team members to guide and develop their skills and expertise The IT APAC team works to empower internal CNH teams across APAC with robust, us...

AHEAD is seeking a self-motivated Critical Incident Manager with deep customer service and service delivery skills to join our Managed Services group. In this role, the Incident Manager is part of a team responsible for managing high severity incidents. The ideal candidate is one who can take charge in high stress situations and provide direction to Managed Service technical teams to drive expeditious resolution of incidents. This role is also responsible for RCA and Problem Management support for AMS. We are looking for a natural leader with proven knowledge of incident management frameworks and the ability to communicate clearly, confidently, and effectively to technical teams and our cust...

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteri...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to qual...

Project Role : IT Customer Service Representative Project Role Description : Manage delivery for IT production systems and services. Drive incident, issue and outage management, investigation and restoration. Must have skills : Critical Incident Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident, issue, and outage management, as well as conducting investigations and facilitating restoration efforts to ensure seamless operations and customer sa...

Job title : Early Careers Talent Management Lead Talent Services About the job We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve peoples lives. We are also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Join Sanofis talent team and you can play a vital role in the performance of our entire business while helping to make an impact on millions around the world. As an Early Careers Talent Management Lead, you will play a crucial role in attracting, developing, and retaining top ear...

Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : Site Reliability Engineering Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. You will coordinate projects through contract management and shared service...