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Application Specialist - Information Technology - Mumbai

Application Specialist - Information Technology - Mumbai

Tata Capital

2 - 5 years

10 - 14 Lacs

Mumbai

Posted:2 weeks ago| Platform:

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Skills Required

it services information technology itil framework production support application support project management networking problem management it service desk change management itil certified technical support itsm incident management itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Application Specialist to join our Information Technology team in Mumbai and Thane. The ideal candidate will have 2-5 years of experience in IT, with expertise in application support, production support, and IT services.
Roles and Responsibility

Manage user access and control functions for the organization.

Ensure timely access provision to users and resolve technical issues.

Coordinate with technology partners for defect resolution and provide level 1 and level 2 support to branches.

Manage frontline resources to support users at branches and offices.

Address IT-related issues at branches and ensure user satisfaction.

Commission scorecards and manage any related IT issues.

Job

Any Graduate or Postgraduate degree in a relevant field.

Minimum 2 years of experience in IT, preferably in application support or production support.

Strong knowledge of ITIL framework and practices.

Excellent communication and people management skills.

Ability to learn new areas and adapt to organizational needs.

Hands-on capabilities to address and resolve user-related IT issues.

Good understanding of retail, home, and rural business operations.

Educational QualificationAny Graduate, with specialized courses in Technology being an added advantage.

Additional Info
The selected candidate will be required to keep abreast with the latest trends in technology and tools to meet the organization''s needs.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Application Specialist - Information Technology - Mumbai