The Application Support Team in FCEC has traditionally been responsible for the development & support of Flow Controls CPQ (Configure Price Quote) applications FF2, FSM, PQT and PRESTO. Application Engineers and Emerson Impact Partners around the world use these applications to Size, Select, Quote, and Order Fisher and Regulator products. While this team still supports these critical applications, our focus has changed to creating next generation applications.
This position will be responsible for creating and maintaining product data models, providing expertise and leadership with respect to requirements gathering, analysis, execution, & providing best practice recommendations throughout various project lifecycles for marketing and engineering teams within Emerson Process Management
In This Role, Your Responsibilities Will Be:
- Translate functional product requirements into technical data to be used in FF2/PQT/PRESTO
- Keep existing data (Price, EM, Config rules of legacy products, Prime ship) in FF2/PQT/PRESTO up-to-date
- Configure and test Models created within ASE
- Identify and resolve issues related to configuration and testing
- Deliver product releases on-time and with quality
- Create weekly detailed status reports
- Provide training and coaching for Support members across World Areas on product configuration related queries
- Create and deliver testing methods to the testers of product model data
- Fix ITSS Tickets on time and manage the backlog
- Testing of data before production release.
- This position will have direct day-to-day interaction with LBP,Fisher / Regulator / EPM / RAS Sales / Order Administrators and Factory people in resolving issues with Quote to Order flow.
Who You Are:
You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and we'll-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain.
For This Role, You Will Need:
- Degree in any of the STEM courses
- Knowledge of Fisher Quote to Order Process
- Fisher Product knowledge, Sizing & Selection
- Knowledge in Fisher ERP system (Oracle)
- Experience in any FCV team with working knowledge of FF2/PQT/PRESTO and ERP systems
- Configurator Knowledge is plus
- Sound knowledge of business concepts, practices, and procedures
- Strong time management and project management skills
- High learning agility, good interpersonal savvy, and collaboration skills are required for working across regions and functions in Fisher.
- Fluency in spoken and written English with good presentation skills
- Excellent written and verbal communication skills