Configuration Analyst

Veeva s Vault Quality suite is a single authoritative source, enabling greater visibility and control. Vault Quality enables organizations to modernize quality management, assuring quality while driving compliance and operational innovation. We are looking for Consultants with Life Sciences experience and a passion for helping customers optimize their quality data and document management operations in the cloud.

What You'll Do

• Participate in projects at life sciences companies designing and deploying Quality systems
• Support Functional Analysts in workshops and be part of customer discussions of the Vault Quality suite (Vault QMS, Vault QualityDocs, Vault Training)
• Quality/Content management solution design, prototyping, configuration, and documentation
• Solution and configuration of Veeva Vault Quality Suite per customer requirements, including workflows, document types, security, fields, page layouts, reports, dashboards, formatted output reports, and notifications
• Leveraging enablement of out-of-the-box or best practices configuration approach to solution strategy
• Assessing the impact of change on the current configuration and working with key stakeholders to make informed decisions in a timely manner
• Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
• Ensure customer success from the beginning to the end of the engagement life cycle

Requirements

• 4+ years of experience implementing Document or Quality Management systems for life sciences as a consultant, business, or IT representative
• Bachelors Degree in Life science, computer science, or related degree
• Solid analytical and great interpersonal skills
• Excellent communication skills (written and verbal)
• Strong attention to detail
• Highly organized
• Ability to act with speed to understand business requirements and willingness to roll up your sleeves to design and implement a solution
• Exposure to life sciences compliance and computer systems validation requirements

Nice to Have

• Understanding of global quality requirements, compliance considerations, and processes for Quality process and content management, life sciences compliance, and/or computer systems validation
• Proven track record leading high-impact global system implementation programs as a consultant, business, or IT lead, and/or business sponsor
• Direct experience with systems, such as Veeva Vault, ETQ Reliance, Sparta TrackWise, OpenText, SharePoint, Documentum D2, FirstDoc
• FirstPoint, NextDocs, UL ComplianceWire, and other quality information management or content management systems
• SaaS/Cloud experience
• Knowledge of Quality operations within the Life Sciences, Pharmaceutical, Biotech industry, and/or equivalent.

Perks & Benefits

• Flexible PTO
• Health & wellness programs