IT Specialist

ARTEVA GROUP(The Ananda Resort)

Job Title: IT and Networking Executive – Hospitality Division

Company: Arteva Group

Location: Dehradun, Uttarakhand (On-site)

Job Type: Full-time, Permanent

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About Arteva Group

Arteva Group is a fast-growing organization with a strong presence across real estate, training, hospitality, consulting, BPO, museums, sales, and business development. As part of our expanding hospitality division, we aim to provide high-tech, seamless service experiences at our resorts and hospitality centers.

We are currently looking for a skilled IT and Networking Executive to manage the technical infrastructure and networking systems at our hospitality locations and ensure smooth IT operations.

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Role Overview

As an IT and Networking Executive, you will be responsible for maintaining, troubleshooting, and upgrading the IT systems and networks within our hospitality facilities. This includes overseeing internet connectivity, security systems, network infrastructure, and IT support for staff and guests.

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Key Responsibilities

IT Infrastructure & Support

• Manage and maintain servers, computers, Wi-Fi routers, and other IT hardware.
• Provide technical support to on-site teams for systems, software, and equipment issues.
• Set up and manage desktop environments, printers, POS systems, and hotel management software.

Networking

• Configure and maintain LAN/WAN, switches, firewalls, and network security.
• Monitor internet performance and ensure uninterrupted connectivity across the property.
• Troubleshoot and resolve networking issues quickly to minimize downtime.

Security & Surveillance Systems

• Oversee installation and maintenance of CCTV cameras, biometric systems, and access control.
• Ensure regular backup of surveillance footage and data security protocols.

System Maintenance & Upgrades

• Regularly update software, antivirus, and firmware to protect systems from vulnerabilities.
• Plan and implement IT upgrades and new technology deployments.

Vendor Coordination & Documentation

• Coordinate with service providers (internet, software vendors, AMC providers).
• Maintain detailed logs of maintenance, repairs, upgrades, and issue resolution.

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Qualifications and Skills

Education

• Graduate in IT, Computer Science, Networking, or a related field.
• Certifications such as CCNA, MCSA, or CompTIA Network+ preferred.

Experience

• 2–5 years of experience in IT support or networking roles.
• Experience in the hospitality industry is a strong advantage.

Technical Skills

• Strong knowledge of hardware troubleshooting, networking protocols, and IT security.
• Familiar with networking tools, server configuration, firewalls, and data backup systems.
• Knowledge of Windows/Linux systems, CCTV, hotel software (like IDS or OPERA), and remote support tools.

Soft Skills

• Strong problem-solving skills and the ability to work under pressure.
• Good communication in both English and Hindi.
• Ability to manage multiple tasks and coordinate with different departments.

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Salary and Benefits

• Salary: Commensurate with experience and expertise.
• Benefits: Skill enhancement, team outings, professional growth
• Work Culture: Supportive, friendly, and fast-paced

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Work Schedule

• Day shift with flexibility for weekend support during events or tech outages

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How to Apply

Send your updated resume to:

Email: hr@artevagroup.com (Subject: “Application for IT and Networking Executive – Hospitality Division”)

WhatsApp: 8534999210

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Join Arteva Group and ensure seamless technology experiences in the world of hospitality. Your technical expertise will drive our operations forward.

Job Type: Full-time

Shift:

• Day shift

Work Days:

• Weekend availability

Work Location: In person