Job Type: Permanent - Full TimeLocation: MumbaiJob Category: ITAre you ready to grow your career in our global tech hub?Zurich Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs!As the world begins to travel again, we want to make sure we’re delivering an exceptional service for our customers, and we want you to be part of that journey.So, what’s the job?
- You’ll work with internal stakeholders to determine procurement needs and requirements during sourcing and renewals.
- You’ll guide stakeholders to adhere to established IT procurement practices.
- You’ll manage the lifecycle of software and subscription renewals prior to expiry, ensuring alignment with the IT budget.
- You’ll negotiate basic legal and commercial terms, including pricing, with vendors at the point of contract.
- You’ll provide supply market insights and sourcing recommendations to stakeholders.
- You’ll manage supplier bidding and evaluation processes in collaboration with stakeholders
- You’ll manage suppliers according to the company’s supplier management framework.
- You’ll identify high-impact cost reduction opportunities where appropriate.
- You’ll resolve operational contractual issues such as invoice vs. contract commitments.
- You’ll build spend reports as required for key vendors
- You’ll support the team in procurement administration tasks.
- You’ll use influence and reason—not command and control—to gain stakeholder buy-in.
- You’ll leverage customer insights to guide business initiatives.
- You’ll ensure best practice customer initiatives are adopted and applied.
- You’ll provide exceptional customer service to internal and external customers within company guidelines, regulatory obligations, and SLAs.
- You’ll ensure all contact and interactions are of the highest standard, communicating clearly and appropriately to all stakeholders.
- You’ll collaborate and provide regular reporting and updates to key stakeholders across the Cover-More Group.
- You’ll ensure all communication aligns with the delivery of our Brand Promise to stakeholders.
And what are we looking for?
- You’ll bring 5–7 years of procurement experience in a corporate environment, ideally within Procurement, Finance, or IT teams.
- You’ll have at least 3–4 years of specific IT procurement experience, particularly in software deals.
- You’ll hold a business degree in fields such as business, economics, finance, or law (preferably Australian) or a related discipline.
- You’ll demonstrate strong communication skills, including excellent spoken and written English and active listening abilities.
- You’ll be proficient in Excel, Word, and Outlook.
- You’ll show flexibility by assisting team members outside your stated scope of work when required.
- You’ll be open to feedback and willing to adapt when directed.
- You’ll have experience maintaining positive working relationships across a diverse stakeholder base.
- You’ll exhibit effective time management and organizational skills.
- You’ll be comfortable collaborating with teammates in Australia, India, and EMEA regions across different time zones when required.
So, why choose us?We value optimism, caring, togetherness, reliability and determination.We have more than 2600 employees worldwide: we’re a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.Job flexibility. We understand that flexibility is really important – whether hybrid, a compressed work week, part time or job share, there isn’t one size that fits all. So, let us know your preference and we will explore how we can accommodate you.Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business!Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary or birthday leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme.
Other Perks
- Mediclaim insurance cover in case of any health emergency
- Coverage under group personal accident insurance
- Flexible and compressed work weeks and hybrid working options.
- Generous range of paid leave – 21 annual leave days, 6 sick leave days, 12 public holidays
- An extra day off for you to take on your birthday or your annual work anniversary.
Apply today and let’s go great places together!
Please note: all applications will be reviewed after Christmas break
