Job Type: Permanent - Full Time Location: Mumbai Job Category: IT Job Description Are you ready to grow your career in our global tech hub? Zurich Cover-More helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with! Due to recent international acquisitions, our business has seen great growth, and as a result, we are now seeking a driven and engaging IAM Analyst – Identity & Access Management to join our team. This is a key position that will have you managing and truly partnering with a portfolio of our current clients. This is a fantastic opportunity for an experienced IAM Analyst who wants to engage with their customer; you’ll become a part of their business and provide high-quality, market-leading advice and value-added service. So, what’s the job? You will assist in the User Access Review (UAR) process, including setup, execution, and follow-up. This role will specifically focus on Privileged User Access Management. You'll maintain identity governance controls for timely access provisioning and de-provisioning. You'll assist with privileged access management for critical systems and infrastructure. You'll implement and manage role-based access control (RBAC) across systems. You'll resolve access-related issues in a compliant and timely manner. You'll maintain documentation of access controls, roles, and workflows. You'll collaborate with audit, compliance, and IT security teams on access inquiries. You'll assist in onboarding applications into identity governance. You'll contribute to continuous IAM process, control, and reporting improvements. You'll track IAM operations with access metrics and dashboards. You'll perform periodic certifications of accounts and entitlements for compliance. You'll support access recertification automation and process improvements. You'll monitor IAM systems for anomalous activity and escalate incidents. You'll promote user education on access control best practices. You'll contribute to risk assessments and control gap analysis. You'll liaise with stakeholders to define access requirements and segregation of duties. You'll assist in developing and testing IAM disaster recovery plans. You'll evaluate and provide feedback on new IAM tools and features. And what are we looking for? You'll have 3+ years of experience in IAM, access control, or IT security operations. You'll possess knowledge of IAM concepts, including UAR, RBAC, PAM, and least-privilege access. You'll have experience with identity governance platforms (e.g., SailPoint, Saviynt, or similar). You'll be familiar with Active Directory, Azure AD, and enterprise authentication systems. You'll understand compliance and audit requirements related to access management. You'll demonstrate strong analytical skills and attention to detail. You'll be able to work both independently and collaboratively in a global team environment. You'll have effective communication skills, both written and verbal. So, why choose us? We value optimism, caring, togetherness, reliability and determination. We have more than 2600 employees worldwide: we’re a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business! Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme. We also offer some other perks, including: Mediclaim insurance cover in case of any health emergency Coverage under group personal accident insurance Flexible and compressed work weeks and hybrid working options. Generous range of paid leave – 21 annual leave days, 6 sick leave days, 12 public holidays An extra day off for you to take on your birthday or your annual work anniversary. Apply today and let’s go great places together! If you are interested in applying for an internal position, please familiarise yourself with the Internal Applications section of the Recruitment Selection and Separation policy. You can find this policy on the People & Culture SharePoint here .
Job Type: Permanent - Full Time Location: Mumbai Job Category: IT Job Description Are you ready to grow your career in our global tech hub? Zurich Cover-More helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with! Due to recent international acquisitions, our business has seen great growth, and as a result, we are now seeking a driven and engaging IAM Analyst – Identity & Access Management to join our team. This is a key position that will have you managing and truly partnering with a portfolio of our current clients. This is a fantastic opportunity for an experienced IAM Analyst who wants to engage with their customer; you’ll become a part of their business and provide high-quality, market-leading advice and value-added service. So, what’s the job? You will assist in the User Access Review (UAR) process, including setup, execution, and follow-up. This role will specifically focus on Privileged User Access Management. You'll maintain identity governance controls for timely access provisioning and de-provisioning. You'll assist with privileged access management for critical systems and infrastructure. You'll implement and manage role-based access control (RBAC) across systems. You'll resolve access-related issues in a compliant and timely manner. You'll maintain documentation of access controls, roles, and workflows. You'll collaborate with audit, compliance, and IT security teams on access inquiries. You'll assist in onboarding applications into identity governance. You'll contribute to continuous IAM process, control, and reporting improvements. You'll track IAM operations with access metrics and dashboards. You'll perform periodic certifications of accounts and entitlements for compliance. You'll support access recertification automation and process improvements. You'll monitor IAM systems for anomalous activity and escalate incidents. You'll promote user education on access control best practices. You'll contribute to risk assessments and control gap analysis. You'll liaise with stakeholders to define access requirements and segregation of duties. You'll assist in developing and testing IAM disaster recovery plans. You'll evaluate and provide feedback on new IAM tools and features. And what are we looking for? You'll have 3+ years of experience in IAM, access control, or IT security operations. You'll possess knowledge of IAM concepts, including UAR, RBAC, PAM, and least-privilege access. You'll have experience with identity governance platforms (e.g., SailPoint, Saviynt, or similar). You'll be familiar with Active Directory, Azure AD, and enterprise authentication systems. You'll understand compliance and audit requirements related to access management. You'll demonstrate strong analytical skills and attention to detail. You'll be able to work both independently and collaboratively in a global team environment. You'll have effective communication skills, both written and verbal. So, why choose us? We value optimism, caring, togetherness, reliability and determination. We have more than 2600 employees worldwide: we’re a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business! Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme. We also offer some other perks, including: Mediclaim insurance cover in case of any health emergency Coverage under group personal accident insurance Flexible and compressed work weeks and hybrid working options. Generous range of paid leave – 21 annual leave days, 6 sick leave days, 12 public holidays An extra day off for you to take on your birthday or your annual work anniversary. Apply today and let’s go great places together! If you are interested in applying for an internal position, please familiarise yourself with the Internal Applications section of the Recruitment Selection and Separation policy. You can find this policy on the People & Culture SharePoint here . Show more Show less
Are you ready to grow your career in our global tech hub Zurich Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller's journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible, and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks, and major sporting clubs! In the post-pandemic world, travel insurance is more important than ever. We are committed to delivering exceptional service for our customers, and we want you to be part of that journey. You'll provide strategic direction for financial reporting, budgeting, forecasting, and variance analysis, ensuring alignment with business goals and regulatory frameworks. You'll lead cost management strategies to drive long-term efficiencies and sustainable financial performance. You'll oversee fixed asset governance and verification processes. You'll drive and oversee the closing of monthly books, balance sheet reconciliations, offshore recharge processes, P&L and cash flow reporting, identifying trends and areas of improvement. You'll maintain strong governance and rigorous processes, adjusting as needed to mitigate emerging risks and address new requirements. You'll escalate and mitigate compliance risks in partnership with audit and tax consultants. You'll guide and mentor accounting leads on resolving high-complexity issues and enhancing accounting accuracy. You'll champion automation and digital transformation initiatives to streamline operations and reporting workflows. You'll ensure adherence to governance frameworks for system usage (e.g., SUN, Atlas) and maintain accurate, transparent reporting for global stakeholders. You'll effectively manage team workload within tight schedules, maintaining a positive attitude and high engagement. You'll lead and maintain a high-performing finance and shared services team through effective recruitment, coaching, and succession planning. You'll cultivate a culture of accountability and empowerment, encouraging proactive results with minimal oversight. You'll conduct regular strategic performance reviews and collaborate with HR on people development and organizational health initiatives. You'll ensure all mandatory training is completed before due dates, with no compliance breaches, and full alignment with Cover-More values. You'll oversee audit engagements and regulatory inquiries, ensuring compliance and timely completion. You'll proactively identify regulatory changes and lead impact assessments and internal readiness programs. You'll foster collaboration with internal stakeholders, including procurement and IT, to align financial operations with broader organizational goals. You'll serve as a key financial advisor to the CM Australia and India Directors, offering strategic insight and updates on performance, audit matters, and regulatory developments. You'll provide executive-ready presentations and reporting for leadership discussions and board-level reviews. You'll identify and implement process improvements and best practices to enhance operational efficiency and effectiveness. You'll drive continuous improvement initiatives and ensure the adoption of finance-related technologies. You'll manage change communications and ensure stakeholder engagement and buy-in during transitions. You'll support Australia CM with administrative functions, compliance tasks, and other head office requirements. You'll assist in global financial and accounting projects to ensure consistency and excellence across regions. You'll support and implement changes to finance processes as required to adapt to evolving business needs. You'll hold a bachelor's degree in Finance, Accounting, Business Administration, or a related field. A master's degree or relevant certification (e.g., CPA, CMA) is preferred. You'll bring a Chartered Accountant (CA) qualification or an equivalent, essential for this role's scope and responsibilities. You'll have 8-10 years of experience in finance or shared services, with a minimum of 5 years in a managerial capacity. You'll demonstrate a strong understanding of financial processes, controls, and compliance standards. You'll possess excellent leadership, communication, and interpersonal skills. You'll be proficient in financial software and ERP systems (e.g., SAP, Oracle). You'll have the ability to drive change and improve processes in a dynamic and fast-paced environment. You'll consistently meet tight deadlines without compromising quality. We value optimism, caring, togetherness, reliability, and determination. We have more than 1500 employees worldwide: we're a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, and customer service professionals. We share a global mission to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business! Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you're sick), volunteer leave and a comprehensive paid parental leave scheme. We Also Offer Some Other Perks Including Mediclaim insurance cover in case of any health emergency, coverage under group personal accident insurance, flexible and compressed work weeks and hybrid working options, a generous range of paid leave (21 annual leave days, 6 sick leave days, 12 public holidays), an extra day off for you to take on your birthday or your annual work anniversary. Apply today and let's go great places together!,
Job Type: Permanent - Full Time Location: Mumbai Job Category: IT Job Description Are you ready to grow your career in our global tech hub? Zurich Cover-More helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with! So, what’s the job? You'll support the implementation of the data governance framework across all Zurich Cover-More entities, ensuring regulatory alignment and Zurich standards. You'll collaborate with data owners and stakeholders to create guiding documents and procedures, including data quality, privacy, and retention rules. You'll manage metadata within the data catalogue, ensuring accuracy and supporting internal reviews and functionality tests. You'll engage with stakeholders across business units, IT, legal, and Risk & Compliance to drive adoption of the data governance framework. You'll monitor the project’s scope, timelines, resources, and communication plans, identifying risks and ensuring milestone delivery. You'll work with data owners and stewards to define and implement data quality rules, monitoring processes, and reporting mechanisms. You'll collaborate with Information Security, legal, and risk teams to ensure compliance with data security, privacy controls, and regulations like GDPR. You'll develop and deliver training and communication materials to educate stakeholders on data governance principles and processes. You'll establish metrics and reporting to track the effectiveness of the data governance framework and identify areas for improvement. You'll review and process access requests, refine processes, and evaluate change requests related to data assets and metadata. You'll continuously refine the data governance framework based on feedback and evolving business needs. You'll work closely with global teams to ensure consistency and alignment of data governance practices across Zurich Cover-More. Conducting Privacy Impact Assessments to understand and identify risks arising out of the processing of personal data and to minimize these risks as far and as early as possible. Manage and maintain the One Trust production platform (primarily Data Mapping and Automated Assessments) And what are we looking for? You'll hold a bachelor’s degree in computer science, Engineering, or a related field with at least 5 years of industry experience. Previous experience in data management, data quality or related field Understanding of data governance frameworks, principles, proficiency in data management concepts, data quality, metadata management etc. Maintain documentation related to data governance processes, policies and procedure Identify areas for improvement in data governance processes and implement enhancements Strong collaboration skills to work with cross-functional teams, data stewards and business stakeholders to align data governance initiatives with business goals CIPPE, CDMP, or other industry-recognized security certification(s) can be beneficial Familiarity with relevant regulations such as GDPR, CCPA etc. Comprehensive understanding of data privacy methodologies, technologies, and best practices, and working experience with Data Protection Frameworks Conducting DPIAs and risk assessments to identify and address privacy risks So, why choose us? We value optimism, caring, togetherness, reliability and determination. We have more than 2600 employees worldwide: we’re a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth . We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business! Diversity and inclusion . We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme. We Also Offer Some Other Perks Including Mediclaim insurance cover in case of any health emergency Coverage under group personal accident insurance Flexible and compressed work weeks and hybrid working options. Generous range of paid leave – 21 annual leave days, 6 sick leave days, 12 public holidays An extra day off for you to take on your birthday or your annual work anniversary. Apply today and let’s go great places together!
Job Type: Permanent - Full Time Location: Mumbai Job Category: Banking and Financial Services Job Description Are you ready to grow your career in our global tech hub? Zurich Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs! In the post-pandemic world, travel insurance is more important than ever. We are committed to delivering an exceptional service for our customers and we want you to be part of that journey. So, what’s the job? You'll provide strategic direction for financial reporting, budgeting, forecasting, and variance analysis, ensuring alignment with business goals and regulatory frameworks. You'll lead cost management strategies to drive long-term efficiencies and sustainable financial performance. You'll oversee fixed asset governance and verification processes. You'll drive and oversee the closing of monthly books, balance sheet reconciliations, offshore recharge processes, P&L and cash flow reporting, identifying trends and areas of improvement. You'll ensure the team establishes and maintains controls and review mechanisms for general ledger activities, vendor transactions, tax payments, and bank operations. You'll review and approve vendor invoices for payment. You'll maintain strong governance and rigorous processes, adjusting as needed to mitigate emerging risks and address new requirements. You'll escalate and mitigate compliance risks in partnership with audit and tax consultants. You'll guide and mentor accounting leads on resolving high-complexity issues and enhancing accounting accuracy. You'll manage shared services activities including accounts payable, accounts receivable, general ledger, and financial reporting, ensuring accuracy and timeliness in line with SLAs. You'll set operational performance benchmarks and ensure adherence across accounts payable, receivable, and reporting streams. You'll champion automation and digital transformation initiatives to streamline operations and reporting workflows. You'll ensure adherence to governance frameworks for system usage (e.g., SUN, Atlas) and maintain accurate, transparent reporting for global stakeholders. You'll effectively manage team workload within tight schedules, maintaining a positive attitude and high engagement. You'll lead and maintain a high-performing finance and shared services team through effective recruitment, coaching, and succession planning. You'll cultivate a culture of accountability and empowerment, encouraging proactive results with minimal oversight. You'll conduct regular strategic performance reviews and collaborate with HR on people development and organizational health initiatives. You'll ensure all mandatory training is completed before due dates, with no compliance breaches, and full alignment with Cover-More values. You'll oversee audit engagements and regulatory inquiries, ensuring compliance and timely completion. You'll proactively identify regulatory changes and lead impact assessments and internal readiness programs. You'll foster collaboration with internal stakeholders, including procurement and IT, to align financial operations with broader organizational goals. You'll serve as a key financial advisor to the CM Australia and India Directors, offering strategic insight and updates on performance, audit matters, and regulatory developments. You'll provide executive-ready presentations and reporting for leadership discussions and board-level reviews. You'll identify and implement process improvements and best practices to enhance operational efficiency and effectiveness. You'll drive continuous improvement initiatives and ensure the adoption of finance-related technologies. You'll manage change communications and ensure stakeholder engagement and buy-in during transitions. You'll support Australia CM with administrative functions, compliance tasks, and other head office requirements. You'll assist in global financial and accounting projects to ensure consistency and excellence across regions. You'll support and implement changes to finance processes as required to adapt to evolving business needs. And what are we looking for? You'll hold a bachelor’s degree in Finance, Accounting, Business Administration, or a related field. A master’s degree or relevant certification (e.g., CPA, CMA) is preferred. You'll bring a Chartered Accountant (CA) qualification or an equivalent, essential for this role’s scope and responsibilities. You'll have 8–10 years of experience in finance or shared services, with a minimum of 5 years in a managerial capacity. You'll demonstrate a strong understanding of financial processes, controls, and compliance standards. You'll possess excellent leadership, communication, and interpersonal skills. You'll be proficient in financial software and ERP systems (e.g., SAP, Oracle). You'll have the ability to drive change and improve processes in a dynamic and fast-paced environment. You'll consistently meet tight deadlines without compromising quality. So, why choose us? We value optimism, caring, togetherness, reliability and determination. We have more than 1500 employees worldwide: we’re a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business! Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme. We Also Offer Some Other Perks Including Mediclaim insurance cover in case of any health emergency Coverage under group personal accident insurance Flexible and compressed work weeks and hybrid working options. Generous range of paid leave – 21 annual leave days, 6 sick leave days, 12 public holidays An extra day off for you to take on your birthday or your annual work anniversary. Apply today and let’s go great places together!
Job Type: Permanent - Full Time Location: Mumbai Job Category: IT Job Description Are you ready to grow your career in our global tech hub? Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs! As the world begins to travel again, we want to make sure we’re delivering an exceptional service for our customers, and we want you to be part of that journey. So, what’s the job? You’ll provide exceptional customer service to internal and external customers within company guidelines. You’ll make use of customer insights to provide direction for business initiatives You’ll ensure best practice customer initiatives are adopted and applied You’ll provide exceptional customer service to internal and external customers within company guidelines, regulatory obligations and SLA’s You’ll ensure all confidential information is handled in accordance with company and partner protocols and procedures You’ll ensure high levels of customer relationship management are maintained You’ll Ensure all contact and interactions are of the highest standards (written/phone/face to face), communicating clearly and appropriately to all stakeholders You’ll collaborate and provide regular reporting and updates with key stakeholders across the Cover-More Group You’ll ensure all communication is in line with the delivery of our Brand Promise to all stakeholders And what are we looking for? You’ll have either relevant IT qualifications/certifications (IT Degree, Certificate 3 or 4 in IT, MCP, MCITP, A+) or proven experience in a Service Desk / Operations is preferred You’ll Minimum 5 years of experience with or an understanding of Windows Operating Systems, Active Directory + Azure Directory, Exchange + M365 Solution, AWS + AWS Workspace, Networking principles, Critical Incident Management You’ll be working with remote support tools in a 24*7 set up You’ll be using ticket management systems such as ServiceNow, JIRA. You’ll use Desktop applications such as Adobe Reader, Microsoft Office etc. You’ll have good to know about – PS Scripts, You’ll show Active interest in developing your own technical ability Self-reliant and able to research own solutions Good communication both verbal and written Flexible and willing to assist with team tasks So, why choose us? We value optimism, caring, togetherness, reliability and determination. We have more than 2600 employees worldwide: we’re a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey. Job flexibility. We understand that flexibility is really important – whether hybrid, a compressed work week, part time or job share, there isn’t one size that fits all. So, let us know your preference and we will explore how we can accommodate you. Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business! Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary or birthday leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme. Other Perks Mediclaim insurance cover in case of any health emergency Coverage under group personal accident insurance Flexible and compressed work weeks and hybrid working options. Generous range of paid leave – 21 annual leave days, 6 sick leave days, 12 public holidays An extra day off for you to take on your birthday or your annual work anniversary. Apply today and let’s go great places together!