IT Manager

Tech Support Roles and responsibilities: -

· Responsible for the successful running, integration of various IT Assets and Applications

· Works closely with users, steering and advisory committees, and leadership to ensure network, hardware and application requirements

· Reviews and evaluates hardware and software alternatives and recommends solutions or options

· Responsible for troubleshooting the daily issues faced by different departments

· Responsible for maintaining Daily Reports and sharing Daily Progress Reports with the stake holders

· Responsible for configuring, creating & maintaining Numbers used by Sales team. (Bria)

· Work with the team to maintain & manage inventories procured by company both self-owned & on lease

· Work as a brand ambassador for computerization and digitalization and have the ability to communicate technical information to a non-technical audience

· Developing and implementing IT policies and procedures to ensure the IT security, Cyber Security and privacy of data and systems

· Ensure the IT security compliances are met as per security policies and reported as required

· Ensure that the vendor/partners are correctly upgrading the software, ensuring full control of the data, rights as well as governance rests with the company

· Overseeing the installation, maintenance and repair of all IT equipment & problem resolution related to business application software systems

· Directly supervise IT staff, including Help Desk and IS analysts, supporting them in the effective execution of their job responsibilities

· Supervise all daily operations of the information services and technology organization, including: help desk; IT operations; network and Tele-communications operations; daily coordination with technology and application vendors; and end-user devices and computers

· Preparation of workflow analysis; doing Root Cause Analysis as well as ensuring the bugs/ errors are resolved

· Keep a regular eye on spam check of the numbers used by the sales team

· Management of IT delivery projects at scale and running IT operations with committed service levels / SLA

· Ensure all the staff members are trained on the proper use of all IT systems and equipment, and provide on-going support and assistance as needed

· Download & create backup of recordings for sales done by team

· Maintain excels for all subscribers & active members

· Ensure to keep close eye on company websites and ensure to get all the glitches & bugs fixed on real-time basis

Role - IT Assistant Manager

Experience - 3 to 5 years

Shift timings - 5:00 AM to 2:30 PM

Location - Gurgaon, Sector - 48

Email - recruitment@veye.co.in

Job Types: Regular / Permanent, Full-time

Pay: ₹400,000.00 - ₹700,000.00 per year

Benefits:

Flexible schedule

Provident Fund

Schedule:

Morning shift

Ability to commute/relocate:

Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

What is your Notice period?

What is your CTC ?

Experience:

IT Assistant Manager: 5 years+ (Required)

BPO: 4 years (Required)

*Speak with the employer* +91 8929417366

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹500,000.00 per year

Schedule:

• Day shift
• Weekend availability

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Job Types: Full-time, Permanent

Schedule:

• Fixed shift
• Morning shift

Work Location: In person