About The Role
We are looking for a hands-on, dependable, and highly adaptable IT Administrator with 3–5 years of experience to manage and support the company's complete IT infrastructure.You’ll be the backbone of our IT operations, ensuring seamless tech availability, quick problem resolution, and proactive system improvements.
About Hithonix
Hithonix Solutions Pvt Ltd is a forward-thinking technology company focused on delivering innovative, scalable, and high-quality software solutions. We specialize in building enterprise-grade applications and digital platforms that empower businesses to transform and grow. With a culture rooted in excellence, integrity, and collaboration, Hithonix continues to drive impact across diverse technology domains through cutting-edge solutions and customer-centric innovation.
Key Responsibilities
- Manage laptops, desktops (Windows, Mac, Linux), printers, and peripherals for all employees.
- Set up and maintain employee workstations, accounts, email systems (G Suite/MS365), VPNs, and network drives.
- Ensure smooth onboarding and offboarding (system access, equipment handover, backups).
- Manage user access, security groups, and licensing across SaaS tools (G Suite, Keka, Slack, Zoom, Office 365, etc.).
- Support internal cloud services (basic AWS/Azure admin tasks, IAM roles, billing alerts, and backups).
- Implement and enforce IT security policies (password hygiene, 2FA, firewalls, antivirus, encryption).
- Ensure regular OS and software patching, backups, and endpoint monitoring.
- Maintain IT asset documentation and ensure compliance readiness (ISO/SOC2 preferred).
- Oversee office network (LAN, Wi-Fi, routers, switches, firewalls) and troubleshoot connectivity issues.
- Coordinate with ISPs or vendors for escalations, uptime monitoring, and network performance.
- Perform regular server health checks and system performance audits.
- Serve as L1/L2 support for all hardware/software issues and escalate to vendors when required.
- Prioritize tickets and ensure quick resolution to minimize downtime.
- Train employees on IT hygiene, security best practices, and basic troubleshooting.
- Manage IT procurement (laptops, peripherals, software licenses, accessories).
- Oversee vendor coordination, AMC renewals, and asset inventory management.
Required Skills
- Windows Administration
- G Suite, Keka HR, and Slack Management
- Routers, Firewalls, Internet Switches
- Antivirus and Endpoint Security Tools
- Basic Hardware Troubleshooting and Replacement
- IT Vendor and Asset Management
- Microsoft 365 Administration
- AWS or Azure Cloud Fundamentals
- Basic Scripting (PowerShell/Bash)
- Knowledge of IT Compliance (ISO27001, SOC2)
Required Qualifications
- Bachelor's in Computer Science, Information Technology, or a related field.
- 3–5 years of hands-on experience in IT Administration or System Administration roles.
Why Join Hithonix Solutions
- Opportunity to work with cutting-edge technologies and diverse roles.
- Collaborative work culture that encourages learning and innovation.
- Chance to influence hiring strategies and grow within a scaling organization.
