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Home
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Jobs in Noida
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Ayka Communication
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International Voice Process hiring Customer Service Executive.

International Voice Process hiring Customer Service Executive.

Ayka Communication

1 - 2 years

3 - 6 Lacs

Noida New Delhi Gurugram

Posted:1 week ago| Platform:

Apply

Skills Required

Fresher BPO Front Desk Bank Graduation Support Managment VOIP Process UK Shift Training Retail IT Service Desk Education Customer Care Client Graduate Blended Process Receptionist rotational shifts US Shift Service Skill Consultancy Voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

International Process

Post: Customer Service Executive / Customer Support Executive (Voice Process)

Voice Process / Chat Process

Note:- Work From Office.

Salary :-

Language Mandatory:-

Hindi & English Communication.

Roles and Responsibilities

This is a
premium Voice process
for enterprise business of our telecom partner
(Customer Service)
Grad with Relevant experience (
Voice Customer service Exp
) mandate .
Flexible to work in any shift
Rotational
.
Working days
5 days
working
Candidate should be Ok with
Rotational Offs
. Ok with travelling on their own and should be ok even if
Sunday is not a fixed Off / Week off.
Customer Interaction:
Engage with business owners through calls and provide support for managing and optimizing their digital ad accounts.
Ad Management Support:
Assist clients in setting up, monitoring, and managing their online advertising campaigns across various platforms.
Consultative Approach:
Offer expert advice on ad strategies, suggest improvements, and help clients achieve their business goals effectively.
Customer Support:
Provide troubleshooting and technical assistance related to ad accounts, ensuring smooth client experiences.
Flexible Shift Support:
Work in shifts as required and be adaptable to client needs in a 24/7 operation environment.

5 days Working

24/7 Rotational Shifts (Male & Female both)

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