7 Us Shift Jobs
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1.0 - 5.0 years
3 Lacs
New delhi, Gurugram, Delhi / ncr
Work from Office
Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG With Min 1 Year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2...
Posted 6 days ago
1.0 - 5.0 years
3 Lacs
Bengaluru
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads with Min 1 Year Exp in International BPO > Salary Range (CTC) : 3.6 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interaction...
Posted 6 days ago
1.0 - 4.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grad / UG with 1 year Customer Support Experience > Salary Range (CTC) : 4.2 LPA Max > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer inte...
Posted 1 week ago
1.0 - 4.0 years
4 - 5 Lacs
Gurugram
Work from Office
Hi, We are looking forward to hire customer/technical support associates for Teleperformance Gurgaon. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer/Technical Support Executive Voice Location : Gurgaon CTC: 4.3 LPA Call Saifi :9208459988 Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and providing effective resolutions while ensuring high levels of customer s...
Posted 1 week ago
1.0 - 4.0 years
4 - 5 Lacs
Jaipur
Work from Office
Hi, We are looking forward to hire customer/technical support associates for Teleperformance jaipur. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer Technical Support Executive Voice Location : Jaipur CTC: 4.3 LPA Relocation Benefits: -10,000 Relocation Bonus -Free Guest House accommodation for first 14 days Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and p...
Posted 2 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Jaipur
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Any Grad Fresher Can Apply > Salary Range (CTC) : 43K CTC > Excellent Communication Skills Required Whatsapp Your CV : Saifi @ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keepi...
Posted 3 weeks ago
1.0 - 4.0 years
4 - 5 Lacs
Gurugram, Jaipur
Work from Office
Hi We are looking forward to hire Customer Support Associates . Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grad with Min 1 Year BPO/Customer Service Exp. > Salary Range (CTC) : 43 K CTC > Excellent Communication Skills Required Whatsapp Your CV : Saifi @ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of c...
Posted 3 weeks ago
Exploring US Shift Jobs in India
The US shift job market in India has been growing steadily over the years, with many companies outsourcing their operations to Indian professionals who work during US business hours. This has opened up a plethora of job opportunities for job seekers looking for roles that require working in the US shift. In this article, we will explore the various aspects of US shift jobs in India to help job seekers understand the market better and prepare themselves for a successful career in this domain.
Top Hiring Locations in India
- Bangalore
- Hyderabad
- Pune
- Chennai
- Gurgaon
These cities are known for their thriving IT and BPO sectors, making them hotspots for US shift job opportunities in India.
Average Salary Range
The average salary range for US shift professionals in India varies depending on the level of experience. Entry-level positions can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
Career Path
In the US shift job market in India, a typical career path may involve starting as a Junior Analyst or Associate, then progressing to roles such as Senior Analyst, Team Lead, and eventually reaching positions like Operations Manager or Account Manager.
Related Skills
Alongside US shift roles, employers often look for candidates with skills such as excellent communication skills, time management, problem-solving abilities, and proficiency in tools like Microsoft Excel and CRM software.
Interview Questions
- What experience do you have working in a US shift? (basic)
- How do you prioritize tasks when working in a fast-paced environment? (medium)
- Can you give an example of a time when you had to handle a difficult customer? How did you resolve the situation? (medium)
- How do you ensure accuracy in your work while meeting tight deadlines? (medium)
- What strategies do you use to stay motivated during night shifts? (basic)
- How do you handle stress and pressure in a high-volume work environment? (medium)
- Can you explain your experience with using CRM software? (basic)
- How do you adapt to changes in policies or procedures at work? (medium)
- What is your approach to resolving conflicts with team members? (medium)
- How do you keep yourself updated with industry trends and developments? (basic)
- Describe a time when you had to multitask to meet project deadlines. How did you manage your time effectively? (medium)
- What steps do you take to ensure data security and confidentiality in your work? (medium)
- How do you handle feedback or criticism from supervisors or clients? (medium)
- Can you walk us through your experience with conducting data analysis and reporting? (medium)
- How do you handle technical issues or system errors during your shift? (medium)
- Describe a challenging project you worked on and how you overcame obstacles to achieve success. (medium)
- How do you prioritize customer requests when faced with conflicting priorities? (medium)
- What strategies do you use to improve team collaboration and communication? (medium)
- How do you ensure quality control in your work? (basic)
- Can you explain your experience with project management tools and techniques? (medium)
- How do you handle escalations from customers or clients? (medium)
- What steps do you take to ensure compliance with company policies and procedures? (medium)
- Describe a time when you had to troubleshoot a technical issue for a customer. How did you resolve it? (medium)
- How do you stay organized and manage your workload effectively? (basic)
- What are your long-term career goals in the US shift domain? (basic)
Closing Remark
As you explore US shift job opportunities in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and determination, you can build a successful career in the US shift domain. Good luck!
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