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795 Us Shift Jobs

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0.0 - 5.0 years

2 Lacs

mount abu, gandhinagar, ahmedabad

Work from Office

Working Days- ( Monday to Friday) Salary- 15k to 20k CTC+ Food Allow+ Incentives Job Description: - Calling and verification Prospect database development Email id generation and research List management on MS Excel Sheet Reporting Required Candidate profile Excellent Communication Skills to interact with US clients Perks and benefits Meal Allowance (1400) + Incentives

Posted 23 hours ago

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0.0 - 5.0 years

3 - 4 Lacs

gurgaon/gurugram, delhi / ncr

Work from Office

Queries related to digital marketing ad's over the chats & calls process related to digital marketing Customer support 5 days working with rotational shift's and off's Graduate fresher /ug with 12 months exp salary - 37k in hand HR Viraj 8294897343 Required Candidate profile Candidate should have strong verbal and written communications with minimum 12 months of international voice experience. 24*7 shifts UG /above can apply Location: Gurugram Grad Fresher-30k Perks and benefits Both side cabs 5 days working incentives IJP

Posted 1 day ago

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0.0 - 5.0 years

3 - 4 Lacs

noida, gurugram, delhi / ncr

Work from Office

Hiring for US Telecom voice process customer service UG/ Graduate/ Dropout fresher/ experience Both are equally welcome Location- Noida/ Gurgaon Excellent spoken skills salary 23k -31k in hand +incentives If interested contact HR Pooja- 9942180221 Required Candidate profile Excellent communication skills 3 rounds of interview Candidate should be flexible with shifts Cabs would be there 5 days working Telecom voice Graduate fresher can also apply with 22k in hand Perks and benefits cabs incentives medical Insurance

Posted 1 day ago

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1.0 - 5.0 years

4 - 5 Lacs

noida, gurugram, delhi / ncr

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 6 months experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 1 day ago

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1.0 - 5.0 years

3 - 4 Lacs

chennai

Work from Office

Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process Interview Mode: Virtual Max Salary Chennai : 4.3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 1 day ago

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2.0 - 4.0 years

0 - 0 Lacs

bangalore

On-site

Greetings from PERSONAL NETWORK !!!! Customer Service / Bpo / Voice Process / international Voice / CSR Hiring for Customer Support International Voice Process Customer Support Customer Support Voice 0 m to 4 y exp 2 Lpa to 4 Lpa Day Shift Bangalore For more details reach out the following HR @ PERSONAL NETWORK for Details about Event or Appointment Tina : 7619218164 Arun : 7829122825 Kavya : 8884350424 Call or Whatsapp For Details Send your updated resume to : hr12.tpn@gmail.com BEST WISHES - PERSONAL NETWORK TEAM !!!

Posted 2 days ago

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0.0 - 5.0 years

2 - 5 Lacs

indore, kanpur, dhanbad

Work from Office

Salary : 18k to 38K CTC Job Location : Jaipur Good communication skills with fluent English Rotational shift & week off 6 or 5.5 day working Virtual interview Call us HR Purnima: 6357157175 HR Sindu: 6357157164 Required Candidate profile Immediate joiner Fresher also apply Only work from office Interview mode: Virtual BPO industry is first priority

Posted 2 days ago

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0.0 - 5.0 years

2 - 4 Lacs

nagpur, pune, mumbai (all areas)

Work from Office

JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- CTC: 30,000 to 40,000 (based on experience and last drawn salary) Job Responsibilities: Respond to customer inquiries via chat and email Weekly Off: Two rotational days Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow

Posted 2 days ago

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0.0 - 3.0 years

2 - 4 Lacs

bengaluru

Work from Office

HIRING FOR UK TECHNICAL SUPPORT PROCESS LOCATION - BROOKFILED 5 DAYS WORKING & 2 DAYS WEEK OFF FRESHER- 23KTH EXP - 31KTH ( MIN 6 MONTHS EXP INTO INTERNATIONAL TECHNICAL PROCESS ) CONTACT - Gopika - 7411782490

Posted 2 days ago

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0.0 - 2.0 years

2 - 5 Lacs

hyderabad, chennai, coimbatore

Work from Office

Hiring for Inernational Voice process for chennai location Experienced with 1 year , rotational shift week off, Candidate should be having excellent comms skill Salary upto - 5 LPA Aushi-6357157173 Required Candidate profile both way cab faclity is available within 15km area range Should be ok with voice process, Immediate joiner Only work from office Immediate joiner, Perks and benefits Cab will be provided,Incentives,allowance, PF, ESI

Posted 3 days ago

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0.0 - 5.0 years

2 - 5 Lacs

kharagpur, kolkata, durgapur

Work from Office

Salary : Upto 5 L.P.A Job Location : Kolkata Excellent English communication Should be ok with night shift and all shifts Rotational shift Immediate joiner Call HR Gaurika-9336116522 HR Ashyana : 8320046073 HR Poonam-6265868084 HR Anshika:6357157177 Required Candidate profile Should be Having excellent communication in English , Should be ok with night shift and rotational shift.

Posted 3 days ago

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0.0 - 5.0 years

3 - 4 Lacs

gandhinagar, ahmedabad, vadodara/ baroda

Work from Office

Hiring For customer support executive (Chat Process)-Ahmedabad Salary:28k to 36K CTC Job Location :Ahmedabad Rotational shift & week off 5 day working Call or whatsapp CV : 6357157165 Note:Apply if you are ready to relocate in Ahmedabad Required Candidate profile Only work from office Immediate joiner Fresher experience both apply BPO industry is first priority Good communication skills with fluent English

Posted 3 days ago

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0.0 - 5.0 years

2 - 5 Lacs

jamshedpur, ranchi, raipur

Work from Office

Salary : 18k to 38K CTC Job Location : Jaipur Good communication skills with fluent English Rotational shift & week off 6 or 5.5 day working Virtual interview Call us HR Purnima: 6357157175 HR Sindu: 6357157164 Required Candidate profile Immediate joiner Fresher also apply Only work from office Interview mode: Virtual BPO industry is first priority

Posted 3 days ago

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1.0 - 6.0 years

6 - 6 Lacs

noida, ghaziabad, new delhi

Work from Office

About Company We are a Silicon Valley based company focused on case acquisition for lawyers. Specifically, we focus on mass tort case acquisition, leveraging AI to improve case acquisition. We have a team of senior product, marketing, and engineering leaders from Silicon Valley, India, and Romania with proven experience in launching successful products. We provide a fast-paced environment, work on many exciting problem areas, opportunities to learn and grow, and excellent pay based on performance. Roles and Responsibilities Performance-oriented candidates with a minimum of 2 years of work experience in a US/Canada sales/cross-selling/lead generation process in an International BPO Responsible for effectively handling customer queries and providing exceptional customer service Maintaining consistent productivity and consistently achieving assigned sales targets Ability to handle clients professionally during all interactions Meet call quality requirements according to call monitoring guidelines Effective presenter, negotiator, collaborator, and deal closer Creating and monitoring sales pipeline and achieving assigned goals and targets Motivation for sales, sales planning, implementation, and rapport building Establish, develop, and maintain positive business and customer relationships. Requirements for this Position At least 2 years of US/Canada Sales/Lead Generation (Voice) experience Excellent people and interpersonal skills Working experience in a call center handling outbound sales operations Both graduates and undergraduates can apply Tech-savvy with a good understanding of/ability to learn new technologies Find creative solutions to effectively address customer concerns Probing skills, as relevant to the issue and level of the caller Find opportunities and suggest process improvements Ability to empathize and work with customers in real-time to resolve issues. PERKS & BENEFITS: Salary Range: Rs upto 50,000 per month (for deserving candidates) Monthly Incentive 5 days a week (US shifts) Saturday & Sunday fixed off Free Cab Facilities for pick-up and drop Free Meals & Refreshments.

Posted 3 days ago

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0.0 - 5.0 years

2 Lacs

gandhinagar, ahmedabad, vadodara

Work from Office

Working Days- ( Monday to Friday) Salary- 15k to 20k CTC+ Food Allow+ Incentives Job Description: - Calling and verification Prospect database development Email id generation and research List management on MS Excel Sheet Reporting Required Candidate profile Excellent Communication Skills to interact with US clients Perks and benefits Meal Allowance (1400) + Incentives

Posted 4 days ago

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0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

Work from Office

BPO for technical support Customer support Voice process Excellent communication req Chennai, Hyderabad, Mumbai, Ahmedabad, Bangalore Freshers and Experienced both can apply US Shift Cab provided 2 days rotational off Graduation not mandatory Sal max 4 lpa + Incentivs Immediate joining required Please call Bhavna 9884634937 for further info Regards Bhavna 9884634937

Posted 4 days ago

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0.0 - 3.0 years

2 - 2 Lacs

hyderabad

Work from Office

Hi, We have vacancy for Work from home - Hindi, Telugu & English. All 3 languages are mandatory. Day Shift. First 3 months work from office, later work from home 6 days work, 1 day rotational off. Work Model: Hybrid 3months WFO, Based on the performance will be given WFH Education qualification 12th or Diploma and above. Freshers are eligible. Must be fluent in 3 languages English, Hindi and Telugu. Strict no BE, BTech or PG (May consider if you have BPO work experience) Please call Bhavna 9884634937 for more Info Regards Bhavna 9884634937

Posted 4 days ago

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1.0 - 5.0 years

4 - 5 Lacs

noida, gurugram, delhi / ncr

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 6 months experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 4 days ago

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2.0 - 7.0 years

0 - 1 Lacs

greater noida

Work from Office

Essential Duties and Responsibilities Analyze client configuration requests and design customized solutions to achieve their specific goals. Implement customized product systems to address the unique business requirements of each client. Provide timely and effective responses to client inquiries via email and phone, ensuring clear and efficient communication. Responsible for managing incoming calls in a phone queue and delivering exceptional customer service by addressing inquiries, resolving issues, and providing accurate information. Regularly maintain and update all project-related documents and tracking systems. Responsible for establishing and reviewing cases and tasks in Client space to ensure records are organized and up to date. Advise clients on best practices and offer guidance for optimal software utilization. Conduct comprehensive system training, testing, and troubleshooting to support clients effectively. Collaborate with team members on software releases and actively participate in ongoing training sessions. Lead peer training sessions and serve as a subject matter expert on software, fostering collaboration and knowledge sharing. If interested, kindly share the answers to the following questions: 1. years of experience 2. current ctc (fixed+variable) 3. expected CTC 4. notice period 5. Who do you report to 6. Do you handle a team 7. summary of the profile 8. reason for job change 9. Are you comfortable commuting to this job location - Noida Sector - 142? 10. Are you comfortable working US/Night Shifts?

Posted 4 days ago

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0.0 - 5.0 years

1 - 5 Lacs

kolkata, rajarhat, howrah

Work from Office

Top MNC BPS is hiring for the Premium Voice Blended and Chat Process. Candidate Must be excellent in English Communication. CTC- 3.20 LPA- 5.10LPA Rotational & Night Shift 5 working Day / Call/WhatsApp 9147047911 9147047910 9007152975

Posted 4 days ago

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4.0 - 9.0 years

4 - 8 Lacs

hyderabad

Work from Office

BPO International Banking Support Voice process,1 year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Posted 4 days ago

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0.0 - 1.0 years

1 - 2 Lacs

ahmedabad

Work from Office

Key Responsibilities: Conduct cold calls and outreach to identify and engage potential clients in the IT sector. Build and maintain strong relationships with prospective customers to understand their IT service needs. Present and clearly articulate the value of our IT solutions to clients. Maintain accurate records of sales activities and client interactions in the CRM system. Collaborate with the sales team to develop effective lead generation strategies and marketing campaigns. Participate in sales meetings, providing insights on market trends and client feedback. Achieve individual and team sales targets, contributing to overall business growth. Qualifications: Bachelors degree in Business, Information Technology, Marketing, or a related field. Minimum of 1 year of experience in IT services sales or a related field. Proven track record in cold calling and lead generation within the IT industry. Excellent verbal and written communication skills in English. Strong interpersonal skills with a focus on customer satisfaction. Ability to work independently and collaboratively within a team. Familiarity with CRM software and Microsoft Office Suite.

Posted 4 days ago

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0.0 - 5.0 years

3 - 4 Lacs

nagpur, warud, wardha

Work from Office

English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad Apply with your resume,Interview will be in Nagpur you will get call from HR. Required Candidate profile Cab facility+subsidize meal facility+incentives+night shift allowance Perks and benefits Night Allowance, PF, ESIC, 24 days paid leave

Posted 4 days ago

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0.0 - 5.0 years

2 - 5 Lacs

kota, ajmer, jaipur

Work from Office

Salary : 18k to 38K CTC Job Location : Jaipur Good communication skills with fluent English Rotational shift & week off 6 or 5.5 day working Virtual interview Call us HR Purnima: 6357157175 HR Sindu: 6357157164 Required Candidate profile Immediate joiner Fresher also apply Only work from office Interview mode: Virtual BPO industry is first priority

Posted 4 days ago

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0.0 - 5.0 years

3 - 4 Lacs

mohali, chandigarh, panchkula

Work from Office

Hiring For customer support executive -MOHALI Note: Apply if you are ready to relocate in Mohali Salary:23k to 34K CTC Rotational shift & week off 5.5 day working Call or whatsapp CV : HR Gungun 6357157170 Required Candidate profile Immediate joiner Fresher experience both apply BPO industry is first priority Good communication skills with fluent English first 6 month work from office after work from home depends on performance

Posted 4 days ago

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Exploring US Shift Jobs in India

The US shift job market in India has been growing steadily over the years, with many companies outsourcing their operations to Indian professionals who work during US business hours. This has opened up a plethora of job opportunities for job seekers looking for roles that require working in the US shift. In this article, we will explore the various aspects of US shift jobs in India to help job seekers understand the market better and prepare themselves for a successful career in this domain.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Chennai
  5. Gurgaon

These cities are known for their thriving IT and BPO sectors, making them hotspots for US shift job opportunities in India.

Average Salary Range

The average salary range for US shift professionals in India varies depending on the level of experience. Entry-level positions can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the US shift job market in India, a typical career path may involve starting as a Junior Analyst or Associate, then progressing to roles such as Senior Analyst, Team Lead, and eventually reaching positions like Operations Manager or Account Manager.

Related Skills

Alongside US shift roles, employers often look for candidates with skills such as excellent communication skills, time management, problem-solving abilities, and proficiency in tools like Microsoft Excel and CRM software.

Interview Questions

  • What experience do you have working in a US shift? (basic)
  • How do you prioritize tasks when working in a fast-paced environment? (medium)
  • Can you give an example of a time when you had to handle a difficult customer? How did you resolve the situation? (medium)
  • How do you ensure accuracy in your work while meeting tight deadlines? (medium)
  • What strategies do you use to stay motivated during night shifts? (basic)
  • How do you handle stress and pressure in a high-volume work environment? (medium)
  • Can you explain your experience with using CRM software? (basic)
  • How do you adapt to changes in policies or procedures at work? (medium)
  • What is your approach to resolving conflicts with team members? (medium)
  • How do you keep yourself updated with industry trends and developments? (basic)
  • Describe a time when you had to multitask to meet project deadlines. How did you manage your time effectively? (medium)
  • What steps do you take to ensure data security and confidentiality in your work? (medium)
  • How do you handle feedback or criticism from supervisors or clients? (medium)
  • Can you walk us through your experience with conducting data analysis and reporting? (medium)
  • How do you handle technical issues or system errors during your shift? (medium)
  • Describe a challenging project you worked on and how you overcame obstacles to achieve success. (medium)
  • How do you prioritize customer requests when faced with conflicting priorities? (medium)
  • What strategies do you use to improve team collaboration and communication? (medium)
  • How do you ensure quality control in your work? (basic)
  • Can you explain your experience with project management tools and techniques? (medium)
  • How do you handle escalations from customers or clients? (medium)
  • What steps do you take to ensure compliance with company policies and procedures? (medium)
  • Describe a time when you had to troubleshoot a technical issue for a customer. How did you resolve it? (medium)
  • How do you stay organized and manage your workload effectively? (basic)
  • What are your long-term career goals in the US shift domain? (basic)

Closing Remark

As you explore US shift job opportunities in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and determination, you can build a successful career in the US shift domain. Good luck!

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