14 Managment Jobs

International Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Voice Process) Process:- Voice Process / Chat Process (Voice Process) Note:- Work From Office. Salary :- 3 Lack CTC to 6.5 Lack CTC Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 5 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Customer Interaction: Engage with business owners through calls and provide support for managing and optimizing their digital ad accounts. Ad Management Support: Assist clients in setting up, monitoring, and managing their online advertising campaigns across various platforms. Consultative Approach: Offer expert advice on ad strategies, suggest improvements, and help clients achieve their business goals effectively. Customer Support: Provide troubleshooting and technical assistance related to ad accounts, ensuring smooth client experiences. Flexible Shift Support: Work in shifts as required and be adaptable to client needs in a 24/7 operation environment. Note:- 5 days Working and 2 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

Develop and implement safety policies, procedures, and programs in accordance with local, state, and federal regulations. Conduct regular safety inspections and audits to identify and address hazardous conditions and equipment. Investigate accidents and incidents to determine causes and recommend corrective actions. Develop and deliver safety training programs for employees, including new hire orientation and ongoing training. Provide guidance and support to employees on safety-related issues and concerns. Collaborate with other departments and management to ensure safety practices are integrated into all operations and processes.

At Amazon, we're working to be the most customer-centric company on earth. We are looking for talented and motivated people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for an leader who is passionate to deliver best in class Customer Experience, who thinks and acts globally, and one who has the ability to invent and simplify processes. Buyer Abuse team is seeking Operations Manager to manage a team of managers and overseeing a team size of 150+ employees. We're looking for a leader that will take ownership and drive change in a dynamic global business environment. It is expected the individual will ensure Buyer Abuse process stay ahead of risks associated with growth in areas of process design, internal control effectiveness, system integration, and other relevant fields. This individual must be eager to dive deep into processes and have a proven record of delivering process efficiency. The preferred candidate will have outstanding auditing skills, problem solving skills, process and system knowledge, and customer service passion. Key job responsibilities Following Will Be Key Roles And Responsibilities Basic Operations: - Responsible for site operations and delivery on key business metrics of quality, productivity and service levels in a production environment Work closely with the global program owners to design and deploy business strategies Responsible for setting the goals and vision for the function, works with Ops Analytics and global operations to identify & baseline the functional goals. Build a deep functional knowledge to deliver on the service standards with highest precision. People Management Responsible for creating employee growth and development mechanisms. Enabling the next level managers in creating succession plans and talent development. Responsible for creating employee engagement and development strategy for the site. Will be an integral part of hiring for the team and other global functions Will manage the organization structure for his entire team, so that it can deliver as per scale and future growth. Will represent the team, including all managers in the appraisal process. Process Improvements Build deep business & domain knowledge to partners with program owners to identify process/ tool & SOP gaps and recommend solutions. Identify and lead projects across various teams, develop new metrics and drive creation of new tools. Partner with support functions such as WF/Ops Analytics team to drive operational excellence and process improvement. Drive innovation within the team to improve operational efficiencies and customer experience Networking Drive organizational goal by working with multiple internal and external stakeholders. Drive common goals across various teams and set up effective communication channel A day in the life The person should be an innovative, results driven professional with solid people skills and a problem solving capability. He or she will be responsible for driving global strategy and initiatives. He / she will collaborate with key business partners and stakeholders to identify improvement opportunities. The key to success in this role is the ability to understand the vision and make independent decisions with sound judgment to manage their teams to attain that vision. This individual should also be viewed as a change manager who has the ability to build right mechanisms to support any organizational change and influences teams. Basic Qualifications 10+ years of operational and/or retail management experience 6+ years of team management experience Experience using data to influence business decisions Experience across the domain of risk management & fraud Knowledge of principles of HC Planning and workforce management Demonstrated ability to manage and develop large high performance teams. Proven track record of driving change and innovation Preferred Qualifications 3+ years of managing medium to large size cross functional teams experience Knowledge of and proficiency in Excel and SQL Experience with Lean or Six Sigma analytical techniques MBA in operations, supply chain or logistics Proven ability to understand and manage complex systems Extensive experience as a manager of managers with consistent top performance Demonstrate ability to influence, manage, and present ideas via clear written and verbal communication. Understanding of Lean and Six Sigma and demonstrate familiarity with technical systems Possess exceptional leadership, managerial, interpersonal, analytical, data mining and project management skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

At Amazon, we are building an excellent last mile operation in India, significantly complemented by Amazon Flex. Amazon Flex works directly with independent contractors (ICs), called delivery partners (DPs), to make deliveries to our customers. With Amazon Flex, partners are their own bosses they can build their own schedules and choose from different types of opportunities (scheduled-ahead blocks, instant offers), all while earning great income. The Amazon Flex platform is powered by a mobile app, working in concert with advanced systems, allowing partners to sign in, grab offers, check maps, and more. In this role, you will be part of a program team responsible for delivering last-mile capacities as a program manager. Key Job Responsibilities Define, design, launch, and manage new transportation-related programs in India, specifically for Amazon Flex and I.H.S., with a focus on hyperlocal and on-demand business lines. Gather requirements and conceptualize product and program solutions to address business problems sustainably. Work with key stakeholders across various functions to define, launch, and drive programs. Serve as the bridge between operations and support teams like finance, global business operations, product teams, and field operations. Be the gatekeeper of driver experience for business lines, balancing it with cost and business goals. Positively impact operating costs through technology and process interventions. Use influence (over authority) to align multiple worldwide and India stakeholders and drive complex projects. Build scalable mechanisms in a highly ambiguous environment, balancing quality and execution pace, with frameworks to protect large business goals. Interact with senior India and worldwide leaders, both in discussions and through well-written narratives. Launch and expand the program as per Amazon's requirements, being responsible for customer satisfaction, performance, compliance, accounting, and financial metrics. A Day in the Life The key daily activities include: Tracking key performance metrics such as capacity metrics (fill rates, working DPs), cost metrics (cost/hour, cost/shipment), and driver experience metrics (UTR/WT/routing adherence, working DP count) at the site level. Conducting Gemba visits to understand root cause analysis through 5-Whys. Collaborating with stakeholders (LM Operations on SOP adherence, Flex program stakeholders on creating a pool of DPs, and programmatic interventions on pricing and driver experience) while owning the E2E execution. Influencing various stakeholders (from delivery partners to LM leaders) without direct authority. Basic Qualifications 3+ years of program or project management experience. 3+ years of experience working cross-functionally with tech and non-tech teams. 3+ years of experience defining and implementing process improvement initiatives using data and metrics. Advanced knowledge of Excel (pivot tables, VLookUps) and SQL. Preferred Qualifications 3+ years of experience driving end-to-end delivery and communicating results to senior leadership. 3+ years of experience driving process improvements. Experience in stakeholder management, dealing with multiple stakeholders at various organizational levels. Experience building processes, managing projects, and schedules. Inclusive Culture Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

urgently required candidates for international BPO for Mohali location. Graduate/undergraduate both required Must have Excellent communication skills. Salary - 23k-32k CTC Free Placement.........No charges Call now callMr.Sumit sharma 87082 00679 Required Candidate profile candidates must have excellent communication skills with good knowledge of computer. min qualification 12th,all graduate and post graduate are eligible. cal Ms.Ms.Neha 98770 25329 Mr.Sumit 87082 00679

International Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Voice Process) Process:- Voice Process / Chat Process (Voice Process) Note:- Work From Office. Salary :- 1.80 Lack CTC to 3 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Customer Interaction: Engage with business owners through calls and provide support for managing and optimizing their digital ad accounts. Ad Management Support: Assist clients in setting up, monitoring, and managing their online advertising campaigns across various platforms. Consultative Approach: Offer expert advice on ad strategies, suggest improvements, and help clients achieve their business goals effectively. Customer Support: Provide troubleshooting and technical assistance related to ad accounts, ensuring smooth client experiences. Flexible Shift Support: Work in shifts as required and be adaptable to client needs in a 24/7 operation environment. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

International Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Voice Process) Process:- Voice Process / Chat Process (Voice Process) Note:- Work From Office. Salary :- 1.80 Lack CTC to 3 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Customer Interaction: Engage with business owners through calls and provide support for managing and optimizing their digital ad accounts. Ad Management Support: Assist clients in setting up, monitoring, and managing their online advertising campaigns across various platforms. Consultative Approach: Offer expert advice on ad strategies, suggest improvements, and help clients achieve their business goals effectively. Customer Support: Provide troubleshooting and technical assistance related to ad accounts, ensuring smooth client experiences. Flexible Shift Support: Work in shifts as required and be adaptable to client needs in a 24/7 operation environment. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

We have requirement for Adobe Analytics resources with more than 10+ yrs of exp. Please share the profiles asap and let me know for anything else. Brief JD: Expertise in Adobe Analytics. Responsible for the continuous high performance and development of the product analytics team Assuring fast delivery of business-relevant insights for all key-stakeholders Developing team members in job- and career-related topics Proactively communicating relevant insights with stakeholders and upper management Further development of the team maximizing its value to the company.

We have requirement for Adobe Analytics resources with more than 10+ yrs of exp. Please share the profiles asap and let me know for anything else. Brief JD: Expertise in Adobe Analytics. Responsible for the continuous high performance and development of the product analytics team Assuring fast delivery of business-relevant insights for all key-stakeholders Developing team members in job- and career-related topics Proactively communicating relevant insights with stakeholders and upper management Further development of the team maximizing its value to the company.

We have requirement for Adobe Analytics resources with more than 10+ yrs of exp. Please share the profiles asap and let me know for anything else. Brief JD: Expertise in Adobe Analytics. Responsible for the continuous high performance and development of the product analytics team Assuring fast delivery of business-relevant insights for all key-stakeholders Developing team members in job- and career-related topics Proactively communicating relevant insights with stakeholders and upper management Further development of the team maximizing its value to the company

Your role and responsibilities As an Assistant Manager - Payroll,?you will be supporting the end-to-end payroll related activities while ensuring you are adhering to the policies and processes. Your primary responsibilities include:? Process payroll data in accordance with legal, IBM and customer requirements related to personal data protection Ensure the timeliness of payroll processing (sending inputs to payroll services providers, approving payrolls) Ensure the timeliness of payroll payments processing (requesting uploads and payments releases, uploading payroll payments into the bank system, monitoring the rejected payments) Carry out the validation of payroll inputs and the reconciliation of output files and properly handle any discovered errors/discrepancies? Monitor execution of compliance activities if required Perform any activities related to electronic payslip handling Communicate any risks to the?payroll process or deadlines in accordance with escalation paths Interact with employees, clients, payroll stakeholders or third-party providers to process payroll data and ensure the correct and timely pay Report the status of the?payroll cycle in a timely and accurate manner Support year-end processes or any other country-specific processes not related to the?monthly payroll cycle Initiate and actively support any continuous improvement activities or other process and/or tool improvements using the existing change management channels Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate or postgraduate with 6-8 years of experience in payroll operations for any International IT / ITES Company Good communication skills in English both oral & written Strong knowledge of MS Excel and MS Word Ability to pre-empt potential issues and reprioritize work to meet ever-changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans Ability to think through complex issues and situations and develop robust, well-thought-out solutions that meet the needs of the business Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem-solving and work process improvements Excellent Customer Service skills ability to communicate to all people at all levels within the organization. Proven experience in People management will be an added advantage. Must have the ability to resolve difficult customer service issues High degree of numeracy skills with meticulous attention to detail Teamwork the ability to work well within the team is key to this role Preferred technical and professional experience Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Enhance technical skills by attending educational workshops, reviewing publications etc.

We are seeking a skilled and motivated RPA Developer to join our team. The ideal candidate will have hands-on experience in developing and deploying RPA solutions using Blue Prism and Python . You will play a key role in automating business processes, reducing manual effort, and driving operational efficiency

? Conduct induction & on-the-job training for new and existing teams ? Design training programs based on business and team needs ? Monitor performance post-training to drive effectiveness ? Collaborate with sales leadership to align training goals ? Influence key metrics like productivity, persistency & activation

International Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Voice Process) Process:- Voice Process (Voice Process) Note:- Work From Office. Salary :- 2 Lack CTC to 4.30 Lack CTC Experience :- 0 to 1 Year or Fresher can apply. Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 5 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Customer Interaction: Engage with business owners through calls and provide support for managing and optimizing their digital ad accounts. Ad Management Support: Assist clients in setting up, monitoring, and managing their online advertising campaigns across various platforms. Consultative Approach: Offer expert advice on ad strategies, suggest improvements, and help clients achieve their business goals effectively. Customer Support: Provide troubleshooting and technical assistance related to ad accounts, ensuring smooth client experiences. Flexible Shift Support: Work in shifts as required and be adaptable to client needs in a 24/7 operation environment. Note:- 5 days Working and 2 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)