Inside Strategic Partnership Manager

Inside Strategic Partnership Manager (iSPM), Strategic Technology Partners Reports To: Director, Partner Management (Pune-based); dotted-line to North American Partner Managemen t Descripti on The Partner Management team is looking for a proactive and self-motivated individual dedicated to nurturing and enhancing relationships with our strategic technology partners. As the Inside Strategic Partnership Manager , you will actively contribute to the development and execution of US-based partner account strategi es to drive more leads and revenue among a portfolio of technology partner s . Your primary responsibility will be to empower and enable partners to thrive within the framework of the Avalara Partner Program. The ideal candidate excels in cross-functional collaboration, demonstrates strong communication skills, and is proficient in project management. With an analytical mindset and a bias for action, you will be working in a dynamic environment while regularly interfacing with our external partners. Your curious mindset and a willingness to learn while contributing your unique talents will be highly valued within our winning organization. Account Planning & Strategy Support Support the development and execution of general partner portfolio strategy Assist in setting and tracking partner performance metrics & goals Executing against playbooks to drive growth and transformation Coordinate and manage quarterly and annual business review to measure and track performance across a set of partners Leverage tools and systems to transparently track initiatives and share progress Coordinate feedback loop to refine and improve new or changed processs 2Performance Analysis & Reporting Assist in collecting and analyzing performance data across partners to identify trends and opportunities for improvement Prepare regular reports and presentations for senior management and partners to review program progress and results Share insights and recommendations with the team to help develop and refine partner strategies 3 Partner Relationship Management Assist in nurturing an existing group of partners to drive more revenue and growth within the Avalara Partner Program Maintain clear and regular communication with key partners, keeping them informed of updates, promotions, co-marketing materials, and relevant changes within our organization to accelerate growth opportunities and drive more partner engagement Regular check-ins with partners to align on roadmap integration enhancements, attaining and renewing connector badge certifications on an annual basis Qualifications Must be able to support North American-based partner set and North America-based working hours Bachelor's degree in business, marketing, or a related field (or equivalent work experience) 5 years of experience in partner management, account management, consulting, or a related role Strong interpersonal and communication skills Ability to work collaboratively in a team and independently when necessary Analytical mindset to interpret data to find trends and insights Excellent organizational and time management skills Proficiency in using CRM and collaboration tools (e.g., Salesforce, Power BI, Microsoft Office Suite Expertise in PowerPoint and Excel highly desirable Basic understanding of the Technology Platform & SaaS market and ecosystem Preferred Qualification Experience working with partner programs or channel sales Knowledge of SaaS market Ability to travel occasionally for partner meetings or events Show more Show less