Inside Sales Team Lead

Role Description

This is a full-time on-site role for an Inside Sales Team Lead located in Noida. The Inside Sales Team Lead will be responsible for overseeing the inside sales team, generating leads, providing excellent customer service, and leading and managing the team to achieve sales targets. Tasks include developing and implementing sales strategies, mentoring team members, and monitoring sales metrics.

Job Title: Team Leader - IT Sales – International US/Canada

Location: Gurugram, Haryana 

Market: North America 

Principal Duties and Responsibilities:

• Lead, supervise, and motivate a team of sales professionals to meet or exceed sales targets, KPIs and revenue goals 
• Drive individual and team performance through structured coaching, daily huddles, goal setting, and real-time feedback 
• Monitor team performance metrics closely and take corrective action to address underperformance using established coaching and performance management techniques 
• Identify sales gaps and implement actionable strategies to drive growth, increase conversion rates, and enhance overall sales productivity 
• Manage team scheduling, shrinkage, and attrition by ensuring adequate staffing, minimizing idle time, and improving team stability 

What We Offer:

• Competitive Salary – Negotiable, aligned with current industry standards

• Attractive Incentive Structure – Earn daily, weekly, monthly, and quarterly incentives based on performance

• Comprehensive Medical Insurance – Coverage up to ₹5 Lakhs

• Meals & Refreshments Provided

• Work Schedule – 5-day workweek (US shift timings with rotational shifts)

• Transportation – Air-conditioned cabs provided for both pickup and drop

Important Notes

• Experience Required: Minimum 2 years of experience in International Sales, Upselling, or Cross-selling is mandatory 
• Candidates must be tech-savvy and familiar with technology products, services, and solutions 
• Domestic sales experience will not be considered