Inside Sales Team Lead

This is a full-time, on-site role for an Inside Sales Team Lead located in Gurugram. As the Inside Sales Team Lead, you will be responsible for overseeing the daily operations of the Inside Sales team. Your main focus will be on driving lead generation efforts and ensuring exceptional customer service. Your role will involve managing and mentoring the sales team, developing effective sales strategies, and working towards achieving sales targets. Additionally, you will be accountable for reporting on sales performance and identifying areas for improvement. Your primary location for this role will be Gurgaon, and the ideal candidate should have 2 to 3 years of relevant experience. The salary offered for this position is up to 6 LPA. Key Responsibilities: - Supervise a team of sales and service executives, ensuring the achievement of key performance indicators (KPIs). - Provide coaching to team members on product knowledge, sales techniques, and customer engagement to enhance their performance. - Monitor lead handling, task execution, and customer satisfaction metrics to maintain high standards of service. - Handle escalations effectively and collaborate with internal teams to resolve issues promptly. - Maintain performance reports and drive improvements by providing constructive feedback to the team. Requirements: - 2-3 years of experience in a team management or supervisory role. - Proven experience in Inside Sales and Lead Generation is essential. - Strong Customer Service skills are necessary to ensure customer satisfaction. - Demonstrated ability in Team Management and Team Leadership. - Excellent communication and interpersonal skills to effectively interact with team members and clients. - Ability to work well under pressure, meet deadlines, and adapt to changing priorities. - A Bachelor's degree in Business Administration, Marketing, or a related field is preferred. - Experience in the automotive or service industry is considered a plus. If you meet the requirements and are excited about this opportunity, please send your updated resume to hr@vehiclecare.in with the subject line "Application for Team Lead [Your Name]".,