Job
Description
Responsibilities of an Inside Sales Representative As an Inside Sales Rep, your primary role is to generate leads by engaging potential customers and converting discussions into valuable leads. Your responsibilities revolve around conducting sales activities through phone calls, emails, and other digital channels. Here's an overview of the typical duties for an Inside Sales Representative: Lead Generation: Utilize various methods such as research, cold calling, and networking to identify and qualify potential customers or leads. Customer Outreach: Initiate contact with potential customers through phone calls, emails, or other means to introduce products or services, understand their needs, and articulate how our offerings can address those needs. Product/Services Knowledge: Develop a comprehensive understanding of our products or services, staying updated on any changes or new features. This knowledge allows you to effectively communicate the value proposition and benefits to potential customers. Relationship Building: Foster relationships with potential customers, providing ongoing support and addressing inquiries or concerns. Maintain regular communication and follow up on leads to nurture them through the sales funnel. CRM Management: Accurately input and update customer information, interactions, and sales activities in the CRM system. This ensures efficient tracking and organization of leads, prospects, and sales data. Sales Reporting: Generate regular sales reports and analyze sales activities, conversion rates, and pipeline status. Utilize insights from these reports to identify areas for improvement and optimize sales strategies. Continuous Learning: Stay abreast of industry trends, competitor activities, and new sales techniques. Participate in training programs and workshops to enhance sales skills and knowledge. Value-Add Exposure: Experience in selling ERP, CRM, Power BI, Power Apps & other Microsoft services would be advantageous. Requirements for an Inside Sales Representative: Experience: 5-7 years of experience as an Inside Sales Representative for MENA & United States region. Education: Bachelor's degree in a relevant field. Skills: Strong multitasking abilities, efficient time management, excellent presentation skills, active listening skills, and proficient oral and written communication. CRM Proficiency: Proficient in using MS Dynamics CRM or familiarity with CRM systems is preferred. Show more Show less
