Inside Sales Representative

Role Overview: As an Inside Sales Representative, your main responsibility is to manage the account relationship by providing strategic service and support to the assigned customer base. You will focus on maximizing margins, gaining market share, and driving value-added solution selling. Your role will involve overseeing the Sales activities for the Quote to Invoice process, primarily from on-site sales desks. Key Responsibilities: - Serve as the primary point of contact for customer inquiries, quotes, and orders. - Build and maintain strong customer relationships to drive repeat business and customer loyalty. - Facilitate quoting, demand fulfillment, and ensure on-time delivery while resolving customer issues. - Collaborate with the sales team to meet or exceed quarterly and annual sales goals. - Process customer orders accurately and ensure timely delivery. - Track orders and provide status updates to customers. - Generate sales reports, forecasts, and performance metrics for internal review. - Manage the Order to Invoice process ensuring quality, inventory integrity, and financial accuracy. - Own the strategy for customer quotations, including pricing negotiations and managing price increases. Qualifications Required: - Minimum 3-8 years of proven experience in inside sales, customer service, or account management, preferably in the semiconductor or electronics industry. - Knowledge of Interconnect, Passive, and Electromechanical products. - Strong understanding of the semiconductor industry, including trends, technologies, and customer needs. - Proficiency in using ERP tools. - Exceptional communication and interpersonal skills with a sales mindset attitude. - Ability to prioritize work, multitask, and demonstrate strong problem-solving abilities. - Experience in leading a small group is an added advantage. - Ability to work independently and as part of a team in a fast-paced environment. About Arrow: Arrow Electronics, Inc., an award-winning Fortune 154 company and one of Fortune Magazine's Most Admired Companies, guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.09 billion, Arrow develops technology solutions that improve business and daily life. The company offers competitive financial compensation, including various compensation plans, and a solid benefits package that includes medical insurance, life insurance, year-end bonus, incentives, a 5-Day Work Week, Growth Opportunities, and more. Arrow's strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen.,