Job description Job Description: Sales Team Leader About Us: AgroVikas is a leading organization in the agricultural sector, committed to delivering exceptional service and driving sales growth. We are seeking a motivated Sales Team Leader with experience in BPO or call center environments to lead our sales team. Qualifications: Bachelor’s (B.Sc) or Master’s (M.Sc) degree in Agriculture or Horticulture or any Graduate with equivalent experience. Field experience in agriculture is a plus. Key Responsibilities: Manage a team of 30+ sales agents, ensuring effective performance and motivation. Set and achieve daily, weekly, and monthly sales goals. Work flexible shifts as required. Drive the team to meet and exceed assigned sales targets. Monitor team performance and implement strategies for improvement. Generate and present regular performance reports to management. Conduct training sessions to enhance team skills and sales techniques. Requirements: 2-3 years of experience as a team leader in a BPO, call center, or contact center. Proven track record of achieving sales goals. Experience managing a team of at least 20 individuals in a call center environment. Familiarity with dialer systems and sales processes. Excellent communication skills in Gujarati and Hindi; strong writing skills in English. Application Process: If you meet the qualifications and are ready to lead a dynamic sales team, we encourage you to apply! direct apply from Indeed. Job Type: Full-time Pay: ₹10,994.12 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Quarterly bonus Yearly bonus Education: Bachelor's (Required) Experience: Direct sales: 1 year (Required) Sales: 1 year (Required) Location: Junagadh, Gujarat (Required) Work Location: In person

ATC (Assistant Team Coach) Company Overview: AgroVikas is a leading organization in the agricultural sector, committed to delivering exceptional service and driving sales growth. We are dedicated to providing quality agricultural products and services to our clients, with a focus on excellence in customer engagement and sales performance. To strengthen our team, we are looking for an Assistant Team Coach to help lead, guide, and support our dynamic sales team in achieving their targets. Job Description: As an Assistant Team Coach, you will work closely with the Team Leader to manage and develop a team of sales agents. You will be responsible for ensuring that the team meets performance goals, maintains high morale, and provides exceptional service. This role is ideal for someone who has experience in BPO or call center environments and is passionate about coaching and mentoring teams. Key Responsibilities:  Team Coaching and Support:  Assist the Team Leader in coaching and mentoring a team of 30+ sales agents, ensuring they stay motivated, engaged, and focused on achieving their sales targets.  Provide one-on-one support to agents, addressing performance gaps and helping them improve their sales techniques and communication skills.  Offer regular feedback to agents on their performance, highlighting areas of improvement and celebrating successes.  Sales Performance Management:  Support in setting and achieving daily, weekly, and monthly sales goals for the team.  Help track team progress against targets and provide real-time support to address any performance challenges.  Monitor and analyze individual and team performance metrics to identify trends and areas for improvement.  Training and Development:  Conduct training sessions to enhance the team’s sales skills, product knowledge, and customer service techniques.  Support new agent onboarding and help integrate them into the sales environment.  Lead skill-building workshops and assist in creating ongoing training programs to ensure agents stay up to date on product offerings and sales best practices.  Motivation and Engagement:  Foster a positive and supportive work environment that encourages high performance and team collaboration.  Organize team-building activities and recognition programs to keep morale high and encourage a strong team culture.  Provide guidance on managing customer interactions professionally while maintaining empathy and a solutions-driven approach.  Performance Monitoring and Reporting:  Monitor team performance using CRM, call tracking, and dialer systems, ensuring adherence to company sales processes and quality standards.  Assist in generating regular performance reports to management, highlighting team achievements, areas for improvement, and strategies for future success.  Support the implementation of strategies to improve call quality, customer engagement, and overall sales outcomes.  Collaboration with Leadership:  Work closely with the Team Leader and other stakeholders to align team goals with company objectives.  Provide insights and feedback on team performance, suggesting new approaches to sales, customer service, and process improvements. Qualifications:  Bachelor’s degree.  Field experience in agriculture is a plus but not mandatory.  2-3 years of experience in a BPO, call center, or contact center environment, with at least 1 year in a supervisory or coaching role.  Proven track record of achieving and exceeding sales targets.  Strong interpersonal and communication skills, with fluency in Gujarati and Hindi (spoken and written), and strong English writing skills.  Familiarity with sales dialer systems and CRM tools.  Ability to work flexible shifts as required. Application Process: If you are a passionate coach with a strong background in sales performance management and have the experience to guide a team towards success, we would love to hear from you. Apply now by sending your resume and a cover letter outlining your relevant experience to careers.agrovikas@gmail.com. Job Type: Full-time Pay: ₹13,128.88 - ₹22,705.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Paid sick time Schedule: Day shift Ability to commute/relocate: Mehsana, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Required) Call center: 3 years (Required) Work Location: In person

IT Support Executive Job Summary The IT Support Executive is responsible for ensuring the smooth operation of the organization's IT systems and providing technical support to end-users, with a primary focus on Asterisk and Dialer server management. This role involves troubleshooting hardware and software issues, managing network infrastructure, and implementing procedures. Key Responsibilities: 1. Asterisk and Dialer Server Management: - Handle dialer and telephonic server issues efficiently. - Install, configure, and manage Asterisk systems. - Manage user accounts and SIP trunks. - Troubleshoot call quality and connectivity issues. - Implement security measures for VoIP communications. - Set up IVR, call queues, and conference bridges. 2. Technical Support: - Provide first-line technical support to end-users via phone, email, or in-person. - Troubleshoot and resolve hardware, software, and network issues promptly and effectively. 3. System Maintenance: - Perform regular maintenance tasks such as system updates, software installations, and hardware upgrades. - Ensure optimal performance and security of IT systems. 4. Network Administration: - Monitor and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. - Configure network settings and troubleshoot connectivity issues as needed. 5. User Management: - Create and manage user accounts, permissions, and access controls across various IT systems and applications. - Ensure compliance with security policies and procedures. 6. Collaboration: - Collaborate with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues. 7. Continuous Improvement: - Stay updated on emerging technologies and best practices in IT support. - Recommend and implement process improvements to enhance efficiency and effectiveness. 8. Vendor Management: - Liaise with external vendors and service providers for hardware/software procurement, maintenance, and support contracts. - Coordinate with vendors to troubleshoot and resolve technical issues and escalate unresolved issues as needed. 9. Linux and Server Management: - Demonstrate excellent knowledge of Linux operating systems and server management. 10. Desktop Support: -Provide first-line technical support to end-users via phone, email, or in-person. -Assist users with software installations, upgrades, and configurations. -Perform system updates and maintenance tasks to ensure optimal performance and security. Requirements : - Immediate Joiner - Located in Gujarat - Age Criteria: 30 to 35 years - Expertise in Asterisk is a must - Experience in handling dialer and telephonic servers - Strong knowledge of Linux and server management Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Shift: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

Job Summary: We are seeking an experienced and motivated Asterisk Dialer Manager to oversee, maintain, and optimize our Asterisk-based VoIP dialer systems. The ideal candidate will be responsible for the configuration, troubleshooting, performance tuning, and daily operation of the dialer system, ensuring high availability and performance to support our call center operations. Key Responsibilities: Manage and maintain Asterisk-based dialer platforms (Like., Vicidial, GoAutoDial, FreePBX, or custom solutions). Configure campaign parameters, dial plans, call routing, and agent settings. Monitor system performance, troubleshoot issues, and ensure uptime. Collaborate with IT, operations, and sales teams to align dialer settings with business goals. Analyze call data and provide regular performance and efficiency reports. Integrate the dialer with CRM systems, databases, and third-party applications. Manage user accounts, permissions, and security settings. Stay updated with the latest telephony technologies and recommend improvements. Requirements: Proven experience managing Asterisk-based dialer systems (Vicidial, GoAutoDial, etc.). Strong understanding of VoIP protocols (SIP, RTP), dial plans, and Linux-based environments. Familiarity with networking (IP, NAT, firewalls) and system monitoring tools. Basic knowledge with MySQL, PHP, and basic scripting (Bash/Perl/Python). Ability to troubleshoot issues at both system and application levels. Good communication and problem-solving skills. Advantage of Certifications in VoIP or Linux administration. Preferred Qualifications: Experience integrating dialers with CRM or lead management systems. Background in call center operations or telemarketing industries. BCA, MCA Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Day shift Fixed shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person Expected Start Date: 01/07/2025

Job Summary: We are seeking a skilled and experienced HR Manager – Recruitment to lead and manage the end-to-end recruitment process. The ideal candidate will be responsible for developing effective hiring strategies, managing recruitment teams, improving employer branding, and ensuring the organization attracts and hires top talent. Key Responsibilities: Develop and execute talent acquisition strategies aligned with business goals. Manage the full recruitment cycle from sourcing to onboarding. Coordinate with department heads to identify hiring needs and job requirements. Use various sourcing methods (job portals, social media, campus hiring, etc.) to attract qualified candidates. Build and maintain a strong employer brand through online presence and outreach. Design and optimize recruitment workflows and metrics (time-to-hire, cost-per-hire, etc.). Conduct interviews and participate in the selection process for key roles. Ensure compliance with labor laws and organizational policies during hiring. Manage and train the recruitment team. Maintain a database of potential candidates for future openings. Qualifications & Requirements: Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field. 5+ years of experience in recruitment or HR, with at least 2 years in a managerial role. Strong knowledge of recruitment strategies, tools, and best practices. Excellent interpersonal, communication, and organizational skills. Proficient in applicant tracking systems (ATS) and HR software. Ability to work under pressure and handle multiple priorities. Preferred Skills: Experience in recruiting for [specific industries like IT, Manufacturing, Healthcare, etc.]. Certification in HR (e.g., SHRM, PHR) is a plus. Familiarity with diversity hiring practices. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Day shift Fixed shift Work Location: In person

IT Support Executive Job Summary The IT Support Executive is responsible for ensuring the smooth operation of the organization's IT systems and providing technical support to end-users, with a primary focus on Asterisk and Dialer server management. This role involves troubleshooting hardware and software issues, managing network infrastructure, and implementing procedures. Key Responsibilities: 1. Asterisk and Dialer Server Management: - Handle dialer and telephonic server issues efficiently. - Install, configure, and manage Asterisk systems. - Manage user accounts and SIP trunks. - Troubleshoot call quality and connectivity issues. - Implement security measures for VoIP communications. - Set up IVR, call queues, and conference bridges. 2. Technical Support: - Provide first-line technical support to end-users via phone, email, or in-person. - Troubleshoot and resolve hardware, software, and network issues promptly and effectively. 3. System Maintenance: - Perform regular maintenance tasks such as system updates, software installations, and hardware upgrades. - Ensure optimal performance and security of IT systems. 4. Network Administration: - Monitor and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. - Configure network settings and troubleshoot connectivity issues as needed. 5. User Management: - Create and manage user accounts, permissions, and access controls across various IT systems and applications. - Ensure compliance with security policies and procedures. 6. Collaboration: - Collaborate with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues. 7. Continuous Improvement: - Stay updated on emerging technologies and best practices in IT support. - Recommend and implement process improvements to enhance efficiency and effectiveness. 8. Vendor Management: - Liaise with external vendors and service providers for hardware/software procurement, maintenance, and support contracts. - Coordinate with vendors to troubleshoot and resolve technical issues and escalate unresolved issues as needed. 9. Linux and Server Management: - Demonstrate excellent knowledge of Linux operating systems and server management. 10. Desktop Support: -Provide first-line technical support to end-users via phone, email, or in-person. -Assist users with software installations, upgrades, and configurations. -Perform system updates and maintenance tasks to ensure optimal performance and security. Requirements : - Immediate Joiner - Located in Gujarat - Age Criteria: 30 to 35 years - Expertise in Asterisk is a must - Experience in handling dialer and telephonic servers - Strong knowledge of Linux and server management Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Shift: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

Job Title: Dialer Support Executive Job Summary: We are seeking a highly skilled and proactive Dialer Support Executive to manage and support our call center dialer infrastructure. The ideal candidate should have hands-on experience with VC Dialers , managing 30 to 35 dialer stations , and a strong working knowledge of Asterisk systems . The role involves overseeing dialer operations, resolving technical issues, and ensuring smooth day-to-day functioning of the dialer system for outbound and inbound campaigns. Key Responsibilities: Dialer Operations Management: Configure, monitor, and maintain ViCi Dialer systems to ensure efficient campaign performance. Manage and support 30 to 35 dialer stations , ensuring all agents are properly logged in and operational during work hours. Generate daily, weekly, and monthly reports related to dialer performance, agent productivity, and system uptime. Technical Troubleshooting & Support: Provide level 1 and 2 technical support for all dialer-related issues in coordination with the IT team. Troubleshoot and resolve issues related to agent connectivity, dialer login failures, call routing, and campaign configurations. Ensure minimal downtime and quick resolution of dialer issues to avoid impact on business operations. Asterisk System Administration: Perform basic configurations and maintenance tasks on Asterisk-based telephony systems . Collaborate with network and VoIP engineers to manage call flows, IVR setups, and SIP trunk configurations. Collaboration and Communication: Work closely with the call center management and IT team to align dialer functions with business goals. Train team leads and supervisors on dialer usage, issue reporting, and best practices. Act as the primary point of contact for any technical concerns related to dialer systems. Required Skills & Qualifications: Minimum 1years of experience in a similar role managing VC Dialers and call center infrastructure. Proven experience managing and supporting 30 to 35 dialer stations in a live call center environment. Strong understanding of Asterisk PBX , VoIP, SIP, and related telephony protocols. Proficient in troubleshooting Windows and Linux-based dialer systems. Good communication skills and ability to work under pressure in a fast-paced environment. Bachelor’s degree or equivalent diploma in IT, Computer Science, or related field. Preferred Qualifications: Certification in Asterisk, VoIP, or similar telephony systems. Experience with predictive, progressive, and preview dialing modes. Familiarity with CRM integrations and real-time call monitoring tools. Job Location: Kudasan, Gandhinagar. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Schedule: Day shift Supplemental Pay: Overtime pay Work Location: In person

Job Title: Dialer Support Executive Job Summary: We are seeking a highly skilled and proactive Dialer Support Executive to manage and support our call center dialer infrastructure. The ideal candidate should have hands-on experience with VC Dialers , managing 30 to 35 dialer stations , and a strong working knowledge of Asterisk systems . The role involves overseeing dialer operations, resolving technical issues, and ensuring smooth day-to-day functioning of the dialer system for outbound and inbound campaigns. Key Responsibilities: Dialer Operations Management: Configure, monitor, and maintain ViCi Dialer systems to ensure efficient campaign performance. Manage and support 30 to 35 dialer stations , ensuring all agents are properly logged in and operational during work hours. Generate daily, weekly, and monthly reports related to dialer performance, agent productivity, and system uptime. Technical Troubleshooting & Support: Provide level 1 and 2 technical support for all dialer-related issues in coordination with the IT team. Troubleshoot and resolve issues related to agent connectivity, dialer login failures, call routing, and campaign configurations. Ensure minimal downtime and quick resolution of dialer issues to avoid impact on business operations. Asterisk System Administration: Perform basic configurations and maintenance tasks on Asterisk-based telephony systems . Collaborate with network and VoIP engineers to manage call flows, IVR setups, and SIP trunk configurations. Collaboration and Communication: Work closely with the call center management and IT team to align dialer functions with business goals. Train team leads and supervisors on dialer usage, issue reporting, and best practices. Act as the primary point of contact for any technical concerns related to dialer systems. Required Skills & Qualifications: Minimum 1years of experience in a similar role managing VC Dialers and call center infrastructure. Proven experience managing and supporting 30 to 35 dialer stations in a live call center environment. Strong understanding of Asterisk PBX , VoIP, SIP, and related telephony protocols. Proficient in troubleshooting Windows and Linux-based dialer systems. Good communication skills and ability to work under pressure in a fast-paced environment. Bachelor’s degree or equivalent diploma in IT, Computer Science, or related field. Preferred Qualifications: Certification in Asterisk, VoIP, or similar telephony systems. Experience with predictive, progressive, and preview dialing modes. Familiarity with CRM integrations and real-time call monitoring tools. Job Location: Kudasan, Gandhinagar. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Schedule: Day shift Supplemental Pay: Overtime pay Work Location: In person

Job Title: DIALER SYSTEM ADMINISTRATOR Job Summary: We are seeking a highly skilled and proactive DIALER SYSTEM ADMINISTRATOR to manage and support our call center dialer infrastructure. The ideal candidate should have hands-on experience with VC Dialers, managing 30 to 35 dialer stations, and a strong working knowledge of Asterisk systems. The role involves overseeing dialer operations, resolving technical issues, and ensuring smooth day-to-day functioning of the dialer system for outbound and inbound campaigns. Key Responsibilities: Dialer Operations Management: Configure, monitor, and maintain ViCi Dialer systems to ensure efficient campaign performance. Manage and support 30 to 35 dialer stations, ensuring all agents are properly logged in and operational during work hours. Generate daily, weekly, and monthly reports related to dialer performance, agent productivity, and system uptime. Technical Troubleshooting & Support: Provide level 1 and 2 technical support for all dialer-related issues in coordination with the IT team. Troubleshoot and resolve issues related to agent connectivity, dialer login failures, call routing, and campaign configurations. Ensure minimal downtime and quick resolution of dialer issues to avoid impact on business operations. Asterisk System Administration: Perform basic configurations and maintenance tasks on Asterisk-based telephony systems. Collaborate with network and VoIP engineers to manage call flows, IVR setups, and SIP trunk configurations. Collaboration and Communication: Work closely with the call center management and IT team to align dialer functions with business goals. Train team leads and supervisors on dialer usage, issue reporting, and best practices. Act as the primary point of contact for any technical concerns related to dialer systems. Required Skills & Qualifications: Minimum 1years of experience in a similar role managing VC Dialers and call center infrastructure. Proven experience managing and supporting 30 to 35 dialer stations in a live call center environment. Strong understanding of Asterisk PBX, VoIP, SIP, and related telephony protocols. Proficient in troubleshooting Windows and Linux-based dialer systems. Good communication skills and ability to work under pressure in a fast-paced environment. Bachelor’s degree or equivalent diploma in IT, Computer Science, or related field. Preferred Qualifications: Certification in Asterisk, VoIP, or similar telephony systems. Experience with predictive, progressive, and preview dialing modes. Familiarity with CRM integrations and real-time call monitoring tools. Job Location: Kudasan, Gandhinagar. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Schedule: Day shift Supplemental Pay: Overtime pay Work Location: In person Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Overtime pay Application Question(s): do you have asterisk server_knowledge? do you have knowledge of vicidial server?_ job experience as dialer support_executive? have you used a_vpn to manage offshore dialing with_security? Work Location: In person Speak with the employer +91 7490086134

Job Title: Linux Administrator Key Responsibilities: Install, configure, and maintain Linux-based servers (CentOS, Ubuntu, RHEL, etc.). Configure and manage firewalls (iptables, firewall, UFW, or third-party solutions like pfSense). Monitor server performance and ensure system availability and reliability. Troubleshoot hardware, software, and network issues on Linux systems. Perform system upgrades and apply security patches in a timely manner. Set up, configure, and maintain dialer systems (e.g., VICIdial, GoAutoDial). Maintain documentation related to system configuration, processes, and procedures. Monitor system logs and respond to alerts or anomalies. Collaborate with the network and development teams to optimize infrastructure performance. Must-Have Skills: Solid understanding of Linux server administration (CLI, services, file systems, permissions). In-depth knowledge of firewall configuration and networking concepts (TCP/IP, DNS, DHCP, routing). Experience with or understanding of dialer systems (VICIdial, GoAutoDial, or similar). Strong troubleshooting and diagnostic skills. Basic understanding of database administration (MySQL/PostgreSQL) preferred. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Schedule: Day shift Application Question(s): do you have asterisk server_knowledge? do you have knowledge of vicidial server?_ how many maximum calling agents have you set up and managed in the dialer software? have you used a_vpn to manage offshore dialing with_security? have you worked with firewall_security? Experience: total work: 1 year (Preferred) Work Location: In person

Job description Agrovikas Agritech Pvt. Ltd. Urgent Recruitment: Agri Advisor Job Location: Patan , Gujarat Educational Qualification : Bsc/Msc Agri, Bsc/ Msc Horticulture, Diploma in Agriculture/Horticulture Preferred Any Graduate can apply Experienced or Fresher both candidates can apply. (Free Training will be provided) Free Training period: 10 days Starting Salary: 12000/- CTC Per month + Incentive Apply Today. Email Id: [email protected] Job Type: Full-time Schedule: Day shift Experience: fresher or 1 year (Preferred) Work Location: Patan (work from Office) *Speak with the employer* +91 8734070650 Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Language: Gujarati (Preferred) Work Location: In person

Job description Agrovikas Agritech Pvt. Ltd. Urgent Recruitment: Agri Advisor Job Location: Patan , Gujarat Educational Qualification : Bsc/Msc Agri, Bsc/ Msc Horticulture, Diploma in Agriculture/Horticulture Preferred Any Graduate can apply Experienced or Fresher both candidates can apply. (Free Training will be provided) Free Training period: 10 days Starting Salary: 12000/- CTC Per month + Incentive Apply Today. Email Id: jobs@agrovikas.com Job Type: Full-time Schedule: Day shift Experience: fresher or 1 year (Preferred) Work Location: Patan (work from Office) *Speak with the employer* +91 8734070650 Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Language: Gujarati (Preferred) Work Location: In person

Job description Agrovikas Agritech Pvt. Ltd. Urgent Recruitment: Agri Advisor Job Location: Patan , Gujarat Educational Qualification : Bsc/Msc Agri, Bsc/ Msc Horticulture, Diploma in Agriculture/Horticulture Preferred Any Graduate can apply Experienced or Fresher both candidates can apply. (Free Training will be provided) Free Training period: 10 days Starting Salary: 12000/- CTC Per month + Incentive Apply Today. Email Id: jobs@agrovikas.com Job Type: Full-time Schedule: Day shift Experience: fresher or 1 year (Preferred) Work Location: Patan (work from Office) *Speak with the employer* +91 8734070650 Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Language: Gujarati (Preferred) Work Location: In person