Infrastructure Engineering Senior Engineer

Overview:

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet

Job Title: Infrastructure Engineering Senior Engineer

Location: Chennai

Work Type: Hybrid

Position Description:

• This role will also be driving towards supporting full observability and Monitoring, process response, and technical capability to ensure customer up time of 99.999%+.
• This position requires a wide range of skills and experience,
• This role involves collaborating closely with the network operations team to identify continuous improvement opportunities and working with the network engineering team and OEMs to devise and implement solutions. The implementation will be driven through automation in partnership with the client's developers.
• Design and implement robust security architectures and frameworks to protect against threats and vulnerabilities.
• Ensure timely proactive identification and reporting of security gaps and vulnerabilities to the critical business information, systems and network infrastructure.
• Plan for End-to-end Network & Security projects implementation.
• Support the Major technical Incident Management Calls and Change Controls through STRONG Technical Network Knowledge, Operational capability, and strong communication skills.
• Perform configuration updates, such as modifying configurations, signature definitions or implementing new policies on various network security tools, as directed.
• Demonstrate technical excellence through technical knowledge.
• Collaborate with global leaders to support 24/7 network availability on a worldwide scale.
• Advocate and ensure that high quality Follow the Sun (FTS) is delivered to receiving teams.
• As well as support on-call schedule and shifts are available.
• Support continuous improvement in service management for Network Services leveraging enterprise tools and processes (Incident, Problem &Change) and focusing on customer value optimization.
• Supports implement best practices and processes for Network & Security Operations services to maintain availability, reliability, scalability, and security.
• Support for effective SRE Monitoring and FSO (Full Stack Observability) on system performance and overall health, troubleshoot issues, and implement corrective actions.
• Collaborate with the Network LAN/WAN & security Engineering/development teams to optimize infrastructure for application performance and scalability.
• Support team members to achieve technical network excellence thru experience, and network Certifications and support training requirements.
• Able to support the team to develop continued improvements leading to an “always on network capability.
• Be able to leverage other network management tools used by the NOC in the identification and response to security connectivity incidents and faults.
• Develop security policies, standards, and procedures.
• Assist with security compliance audits to verify completeness of required configurations and verify system hardening.
• Participate in the problem investigation connectivity incidents related to security devices, provide recommendations to improve reliability and availability, or reduce recovery time.
• Support assurance of up-to-date SW releases, targeted LDOS, and PSIRTS (security updates).
• Serve as an escalation point for security incidents and service requests.
• Design, deploy, and maintain robust DNS, DHCP, and IPAM solutions.
• Proactively monitor and troubleshoot DNS, DHCP, and IPAM issues using TCP Wave.
• Configure DNS and DHCP servers for optimal performance and reliability.

Skills Required:

• Cisco Networks, Network Security, Network Architecture

Experience Required:

• 12+ years total IT experience, including 6+ years in Network Security and 3+ years engineering Cisco IOS Firewalls/VPNs.
• Security Platforms: Expertise in Palo Alto Prisma Access, Cisco Umbrella, IPS, ZTNA, NAC, and enterprise wireless security.
• Networking & Infrastructure: Proficient in Routing/Switching, WAN/SD-WAN, SDN, Data Center operations, and network monitoring.
• Load Balancing & Proxies: Advanced F5 skills (VIPs, SSL, iRules automation) and experience with Cisco WSA/Cloud Proxies and PAC file scripting (JavaScript).
• Analysis & Troubleshooting: Strong troubleshooting skills using packet analysis tools like Wireshark and Viavi.
• Leadership: Collaborative project leader and customer advocate with the ability to influence technical teams.
• Scripting and Deployment: Ability to engineer and deploy updates to support changes in PAC files using JavaScript.

Experience Preferred:

• Ability to develop and deliver detailed issue summary and concise messages to supervisor / Management (+LL6)
• Possess a high tolerance for ambiguity and ever-changing dynamic environment.
• Security Certification such as PCNSE (Palo Alto Networks Certified Network Security Engineer), Prisma SDWAN, ZTNA, Zscaler Proxy.
• Network Certifications such as CCNP (Cisco Certified Network Professional) or CCIE (Cisco Certified Internetwork Expert)
• Experience working on collaborating with multiple stake holders till closer of projects.
• Advocate for DevOps mindset and culture, collaboration, flexibility, and cross domain knowledge
• Endless Desire to Learn. • Working experience in supporting network operations and monitoring center.
• Strong technical experience in Routing / Switching/ Wireless/Load Balancers/ Cisco ACI & SDWAN
• Strong troubleshooting skills in LAN, Wireless and WAN environments involving Cisco devices.
• Good Communication, Business Development & Negotiation skills
• Work with external Vendors like Cisco/F5,Palo Alto or WAN service providers to POC for upcoming technologies as per the client's requirements.
• Experience with Rally tools and Agile delivery.
• Good to have Experience with Cisco DNA, SD-Access, ISE, Wireshark, Gigamon, Splunk and Thousand Eyes(Zscaler),Network automation Scripts

Education Required:

• Bachelor's Degree

TekWissen® Group is an equal opportunity employer supporting workforce diversity.