Infor Syteline Functional Consultant

Functional Consultant

Key Responsibilities:

• Analyze end-user requirements, differentiating between desired and essential needs
• Understand and optimize current and future state business processes through gap and fitment analysis
• Develop comprehensive Business Requirements Documents (BRD) and Business Process Blueprints
• Conduct stakeholder interviews and workshops to gather detailed requirements
• Map business requirements to existing SyteLine functionality, identifying gaps requiring configuration or customization
• Utilize techniques such as scenarios, use cases, and prototyping for requirements elicitation
• Configure application setup and perform necessary system configurations
• Prepare high-level design and specifications for customizations (processes, reports, workflows, integrations)
• Develop test plans and scripts for functional and system integration testing
• Lead Conference Room Piloting (CRP) sessions, preparing CRP scripts and facilitating sessions
• Conduct data extraction, standardization, conversion, and data loading activities in the Data Lab
• Conduct end-user training sessions and prepare training materials
• Facilitate Business Process / Scenario training and workshops

Required Skills & Qualifications:

• 5+ years of experience as a Functional Consultant, with a focus on Supply Chain Management and Operations
• Proven experience in implementing and supporting

  Infor CSI (SyteLine)

• Strong knowledge of core modules: Estimation, Order Management, RFQ, Procurement, Inventory, Warehouse Management, Planning (APS Finite/Infinite, MRP), Operations, Pick, Pack, Ship, Invoicing, RMA
• Experience working within manufacturing industries
• Excellent analytical and reasoning skills to interpret business needs and translate them into solutions
• Ability to perform gap analysis and identify configuration/customization requirements
• Experience in defining business processes, creating blueprints, and documenting requirements
• Skilled in stakeholder engagement, workshops, and requirement gathering techniques
• Experience with application setup, configuration, and customization
• Ability to develop high-level design documents and specifications
• Experience in creating and executing test plans and CRP scripts
• Strong data management skills, including data extraction, conversion, and loading
• Excellent communication skills, both verbal and written, from a functional and technical perspective