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Description
Position Summary... What you'll do... About the team: The Revenue Intelligence & Customer Engagement team optimizes billions of payments through advanced analytics and machine learning. We build and operate a real-time data platform that powers revenue growth, fraud prevention, and enhanced customer experiences across Payments, Directed Spend, Checkout, and Incentives. Our team is responsible for developing and deploying ML models that improve payment authorization rates, strengthen payment resiliency, and increase the effectiveness of promotions and rewards programs. We also drive adoption of Directed Spend by providing actionable insights that help improve customer experience. Our team supports cross divisional programs for Transactional Systems as a part of the Global Tech organization. What you'll do: Product Strategy: Define and execute the product strategy for Revenue Intelligence & Customer Engagement team with the vison to enhance revenue generation and customer engagement. Cross-Functional Leadership: Partner with engineering, design, and business teams to prioritize and deliver high-impact product features and continuous improvements. Data-Driven Innovation: Leverage data insights and AI/ML to create automated resiliency, elevate customer experiences, and optimize revenue generation. Performance Metrics: Define key performance indicators (KPIs) to assess the success of initiatives and provide regular updates to stakeholders on progress and outcomes. Partnership Development: Build strong relationships with Treasury, Merchandising, Membership, Asset Protection teams to optimize engagement and deliver business value Market Awareness: Keep a pulse on industry trends, emerging technologies, and competitive dynamics to refine and adapt product strategies. Cross-Department Collaboration: Work closely with finance, business, partner product and tech teams to align initiatives with broader business goals. What you will bring: Key Skills include Product Management, Business Strategy, AI and ML , Data Analysis, Stakeholder and Change Management Experience in GenAI / Agentic solutions is strongly preferred. Preferred experience – in Payments/Retail and specifically experience in disputes management Preferred experience - in building data products leveraging data science (AI and ML) – revenue growth, customer success, risk management. Passion for technology, willingness to dive deep into the technical products Walmart is building, and commitment to learning and expanding technical knowledge Build compelling business cases and ROIs and proactively drive business insights and optimizations. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management. Option 2: 11 years’ experience in product management or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience Primary Location... Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2216968 Show more Show less
