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Human Resources Specialist

Human Resources Specialist

Kantar

3 - 4 years

0 Lacs

gurugram haryana india

Posted:1 day ago| Platform:

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Skills Required

marketing data analytics support service coaching mentoring training automation collaboration compliance regulations reports development model communication workday ai technology diversity tracking recruitment

Work Mode

On-site

Job Type

Full Time

Job Description

Location

About Us-

Kantar is the world’s leading marketing data and analytics business and an indispensable brand partner to the world’s top companies, including 96 of the world’s 100 biggest advertisers.

We have a complete, unique and rounded understanding of people around the world: how they think, feel and act, globally and locally in over 90 markets.

Role Overview: -

The Senior People Services Specialist is responsible for delivering high quality people services to the business as well as providing support and expertise to the wider people services / operations team, which provides high-quality HR services to all colleagues across the organisation. The role involves overseeing the delivery of HR processes to a high level of service, coaching, and mentoring team members, and driving improvement initiatives.

Roles & Responsibility:

Monitor and co-ordinate the day-to-day operations of the people services teams, ensuring service level agreements are met and customer satisfaction is high.
Provide guidance and support to the team members on end-to-end employee lifecycle and related polices and processes.
Develop and deliver training and coaching programmes to enhance the skills and competencies of the team.
Identify and implement opportunities for process improvement, automation, and standardisation, in collaboration with the wider people team and stakeholders.
Ensure compliance with relevant HR legislation, regulations, and best practices.
Maintain accurate and up-to-date HR records and reports, using appropriate systems and tools.
Handle complex or escalated HR queries and issues, resolving them effectively and efficiently.
Support the development and implementation of HR projects and initiatives, contributing to the strategic goals of the organisation.
Act as a role model and advocate for the people operations function, promoting its value and reputation internally and externally.

Capability Statement: -

3 to 4 years of relevant HR experience, preferably in a shared service or customer service environment
Strong knowledge of HR processes and best practices, for the regions aligned to
Excellent communication and interpersonal skills, with the ability to build rapport and trust with colleagues at all levels.
Problem-solving and analytical skills, with the ability to handle complex and sensitive situations.
Continuous improvement mindset, with the ability to identify and implement process enhancements and efficiencies.
Highly organised and detail-oriented, with the ability to prioritise and manage multiple tasks and deadlines.
Proficient in using various HR systems and tools, such as Workday, Service Now etc.
Flexible and adaptable, with the ability to work in a fast-paced and changing environment.

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And if we combine the expertise of our people with the latest AI technology, we can really help brands discover some amazing insights.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way works for them. We encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.

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Human Resources Specialist