Human Resources Coordinator

About upstream

Headquartered in Canberra, Australia, we've grown into a global force in technology services. As a Platinum monday.com Partner (3x APAC Partner of the Year), a Diamond HubSpot Partner, and a proud member of the Apple Consultant Network, we collaborate with top-tier cloud software providers to deliver exceptional solutions to businesses worldwide.

We bring people together energetic, honest, high achievers who challenge the norm and believe in making the impossible possible. Collaboration, curiosity and integrity fuel the way we work. From corporate to community, we deliver quality products and services - whatever is needed. Backed by smart systems, bold thinking, and the right people in the right roles.

With a distributed team across Australia, India, and the APAC region, we've championed remote work since 2015, cultivating a culture that values inclusivity, support, and a healthy work-life balance.

About the role

We are seeking a proactive and detail-oriented HR Coordinator to support our Human Resources department in delivering efficient and effective HR services. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and is passionate about fostering a positive workplace culture.

What you'll do

• Recruitment & Onboarding
• • Assist with job postings, candidate screening, and interview scheduling
  • Coordinate onboarding processes including documentation, induction, and orientation
  • Maintain accurate employee records and HR databases
• HR Administration
• • Prepare employment contracts, letters, and other HR documentation
  • Support payroll processing by ensuring timely submission of employee data
  • Manage leave requests, timesheets, and attendance records
• Employee Relations
• • Act as a point of contact for employee queries regarding HR policies and procedures
  • Support the implementation of employee engagement initiatives
  • Assist in resolving employee issues and escalating when necessary
• Compliance & Reporting
• • Ensure HR practices comply with relevant legislation and company policies
  • Assist in preparing HR reports and metrics for management
  • Maintain confidentiality and data integrity at all times

What we're looking for

• Tertiary qualification in Human Resources, Business Administration, or related field
• 1–3 years of experience in an HR support or coordination role
• Strong organisational and time management skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office and Rippling (or similar) HRIS systems
• Knowledge of employment laws and HR best practices