PSG Global Solutions

Company Description: PSG Global Solutions is a leading provider of outsourced recruiting support across various industries. With a focus on delivering value to clients in staffing, healthcare, retail, logistics, IT, and customer support. PSG combines offshore cost-efficiency with top-tier performance standards. Our commitment to client success is reflected in our exceptional Net Promoter Score of 82 and high client retention rate. Our global workforce is motivated and committed to excellence, driving profitability improvements for every partnership. Job Summary: As a Recruitment Coordinator , you will play a vital role in optimizing the recruitment process and ensuring a smooth and professional experience for both candidates and hiring managers. This position involves providing offshore direct referencing support and related services to our clients based in the United States. Over time, your responsibilities may grow to include detailed candidate assessments and coordination of onboarding activities. Job Details: 📍 Location : Onsite – Baner , Pune, India (Monday to Friday) 🌙 Shift Timing : 6:30 AM – 3:30 PM IST 💰 Salary Range: ₹2.50 – ₹3.25 LPA Perks & Benefits: 👨‍👩‍👧‍👦 Family Health Insurance Coverage 💼 Provident Fund (PF) Benefits ⚡ Immediate joiners are highly preferred. Qualifications: Open to fresh graduates, career shifters, and experienced BPO professionals Proficient in Microsoft Office Suite Excellent written and verbal communication skills in English, with strong attention to detail Customer-focused, flexible, and willing to work on weekends if needed Available to work during India day shifts Role involves providing back-office recruitment support for a US-based client Candidates with a Bachelor's or Master’s degree in Human Resources are eligible to apply Responsible for handling recruitment-related back-office operations Show more Show less

Company Description: PSG Global Solutions is a premier provider of outsourced recruiting support, serving a diverse range of industries including staffing, healthcare, retail, logistics, IT, and customer support. We deliver exceptional value by combining offshore cost-efficiency with world-class performance standards. Our dedication to client success is reflected in an outstanding Net Promoter Score of 82 and a consistently high client retention rate. With a globally distributed and driven workforce, PSG is committed to excellence and profitability in every partnership. Role Description: We are looking for a dynamic Talent Acquisition Lead to join our team in a full-time, individual contributor capacity. This role is pivotal in managing the complete recruitment lifecycle, with a strong emphasis on volume hiring. You will be instrumental in supporting PSG’s global recruitment operations, ensuring timely and high-quality talent acquisition. Key Responsibilities: Manage end-to-end recruitment processes including sourcing, screening, interviewing, and onboarding Collaborate with hiring managers to understand hiring needs and align recruitment strategies Conduct offer negotiations and ensure smooth candidate experience Utilize recruitment tools and platforms to attract top talent Maintain accurate records and reports using ATS systems Qualifications: Minimum 4 years of experience in full-cycle recruitment Strong communication and interpersonal skills Proven ability to manage high-volume hiring Excellent organizational and time management skills Bachelor’s degree in Human Resources or a related field Prior experience in the staffing industry is a plus Proficiency with ATS and sourcing tools such as Naukri, LinkedIn Recruiter, Indeed, and job boards. Job Details: 📍 Location: Baner, Pune 🏢 Work Mode: On-site, 5 days a week ⏰ Work Hours : 10:00 AM – 8:00 PM IST 💰 Salary Range: ₹5 – ₹6 LPA 🚀 Joining: Immediate joiners preferred 👤 Experience Required: Minimum 4+ years in recruitment

Company Description: PSG Global Solutions is a premier provider of outsourced recruiting support, serving a diverse range of industries including staffing, healthcare, retail, logistics, IT, and customer support. We deliver exceptional value by combining offshore cost-efficiency with world-class performance standards. Our dedication to client success is reflected in an outstanding Net Promoter Score of 82 and a consistently high client retention rate. With a globally distributed and driven workforce, PSG is committed to excellence and profitability in every partnership. Role Description: We are looking for a dynamic Talent Acquisition Associate to join our team in a full-time, individual contributor capacity. This role is pivotal in managing the complete recruitment lifecycle, with a strong emphasis on volume hiring. You will be instrumental in supporting PSG’s global recruitment operations, ensuring timely and high-quality talent acquisition. Key Responsibilities: Manage end-to-end recruitment processes including sourcing, screening, interviewing, and onboarding Collaborate with hiring managers to understand hiring needs and align recruitment strategies Conduct offer negotiations and ensure smooth candidate experience Utilize recruitment tools and platforms to attract top talent Maintain accurate records and reports using ATS systems Qualifications: Minimum 3-5 years of experience in full-cycle recruitment Strong communication and interpersonal skills Proven ability to manage high-volume hiring Excellent organizational and time management skills Bachelor’s degree in Human Resources or a related field Prior experience in the staffing industry is a plus Proficiency with ATS and sourcing tools such as Naukri, LinkedIn Recruiter, Indeed, and job boards. Job Details: 📍 Location: Baner, Pune 🏢 Work Mode: On-site, 5 days a week ⏰ Work Hours : 11:00 AM – 9:00 PM IST (1 hour for Lunch Break) 💰 Salary Range: Best as per market standards 🚀 Joining: Immediate joiners preferred 👤 Experience Required: Minimum 3+ years in recruitment

Company Description: PSG Global Solutions is a leading provider of outsourced recruiting support across various industries. With a focus on delivering value to clients in staffing, healthcare, retail, logistics, IT, and customer support, PSG combines offshore cost-efficiency with top-tier performance standards. Our commitment to client success is reflected in our exceptional Net Promoter Score of 82 and high client retention rate. Our global workforce is motivated and committed to excellence, driving profitability improvements for every partnership. Job Details: 📍 Location: Onsite – Baner, Pune, India (5 days/week) 🌙 Shift: Night Shift 💰 Salary: ₹3.25 – ₹4 LPA 📅 Experience: 1 to 5 years 🎁 Benefits: 🌙 Night Shift Allowance 🚗 Company-Provided Pick-Up & Drop (Night Shifts) 👨‍👩‍👧‍👦 Family Insurance Coverage 💼 Provident Fund (PF) Benefits 🏆 Monthly Rewards & Recognition ⚡ Note: Immediate joiners preferred What is expected of you? As part of the job, you will be required to work on: Maintain detailed records of customer interactions and transactions. Meet or exceed performance metrics including quality, customer satisfaction, and productivity. Collaborate with internal teams to ensure smooth operations and customer issue resolution. Participate actively in team meetings and training sessions. Adhere to company policies, procedures, and compliance standards. Skills and Qualifications: Excellent communication skills (verbal and written). Strong problem-solving and analytical skills. Ability to multitask and manage time effectively. Good typing speed and computer literacy (MS Office, CRM tools, etc.). Customer-centric attitude with a focus on providing top-notch service. For further queries, please feel free to write on: aashwin@psgglobal.com

Company Description: PSG Global Solutions is a premier provider of outsourced recruiting support, serving a diverse range of industries including staffing, healthcare, retail, logistics, IT, and customer support. We deliver exceptional value by combining offshore cost-efficiency with world-class performance standards. Our dedication to client success is reflected in an outstanding Net Promoter Score of 82 and a consistently high client retention rate. With a globally distributed and driven workforce, PSG is committed to excellence and profitability in every partnership. Role Description: We are looking for a dynamic Talent Acquisition Associate to join our team in a full-time, individual contributor capacity. This role is pivotal in managing the complete recruitment lifecycle, with a strong emphasis on volume hiring. You will be instrumental in supporting PSG’s global recruitment operations, ensuring timely and high-quality talent acquisition. Key Responsibilities: Manage end-to-end recruitment processes including sourcing, screening, interviewing, and onboarding Collaborate with hiring managers to understand hiring needs and align recruitment strategies Conduct offer negotiations and ensure smooth candidate experience Utilize recruitment tools and platforms to attract top talent Maintain accurate records and reports using ATS systems Qualifications: Minimum 3-5 years of experience in full-cycle recruitment Strong communication and interpersonal skills Proven ability to manage high-volume hiring Excellent organizational and time management skills Bachelor’s degree in Human Resources or a related field Prior experience in the staffing industry is a plus Proficiency with ATS and sourcing tools such as Naukri, LinkedIn Recruiter, Indeed, and job boards. Job Details: 📍 Location: Baner, Pune 🏢 Work Mode: On-site, 5 days a week ⏰ Work Hours : 12:00 AM – 9:00 PM IST 💰 Salary Range: Best as per market standards 🚀 Joining: Immediate joiners preferred 👤 Experience Required: Minimum 3+ years in recruitment

Key Responsibilities Partner with HR leadership to analyze business needs, define requirements, and recommend solutions for HR initiatives. Work closely with stakeholders to design, implement, and enhance HR processes and systems (HRIS/HRMS, payroll, performance management, recruitment systems, etc.). Develop HR dashboards, reports, and analytics to provide insights on workforce planning, talent acquisition, performance, and retention. Conduct gap analysis and recommend process improvements to increase efficiency and employee experience. Ensure data integrity across HR systems and support audits, compliance, and reporting requirements. Collaborate with IT and vendors for HR technology upgrades, implementations, and troubleshooting. Translate HR and business needs into functional requirements for system enhancements. Provide end-user training and support for HR systems and tools. Key Skills & Competencies Strong analytical and problem-solving skills with the ability to interpret HR data. Proficiency in HRIS/HRMS systems (e.g., SAP SuccessFactors, Workday, Oracle, Zoho, etc.). Advanced MS Excel and reporting/dashboard tools (e.g., Power BI, Tableau). Strong understanding of HR processes (recruitment, onboarding, performance management, payroll, employee engagement, compliance). Excellent communication and stakeholder management skills. Ability to manage multiple priorities and deliver high-quality results under deadlines. Qualifications Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field. 3–6 years of experience as a Business Analyst, preferably in the HR domain. Experience with HR technology implementation or transformation projects is an advantage. Knowledge of HR compliance, labor laws, and industry best practices preferred. Why Join Us? Opportunity to work at the intersection of HR, technology, and strategy. Exposure to HR digital transformation and data-driven decision-making. Collaborative work culture with opportunities for growth and learning. Job Details & Compensation: 📍 Location: Baner, Pune 🏢 Work Mode: On-site, 5 days a week ⏰ Work Hours : 6:30 PM - 3:30 AM IST 💰 Salary Range: ₹6 – ₹6.5 LPA 🚀 Joining: Immediate joiners preferred 👤 Experience Required: Minimum 3-5 years in experience in candidate sourcing and talent scouting across various channels (e.g., referrals, job boards, social media, alumni networks, agencies). 🎁 Perks & Benefits: 👨‍👩‍👧‍👦 Family Health Insurance – Comprehensive coverage for you and your family. 💼 Provident Fund (PF) – Secure your future with structured retirement benefits 🏆 Monthly Rewards & Recognition – Celebrate your efforts and achievements regularly 🌙 Night Shift Allowances – Additional compensation for working in US hours 🚖 Cab Facility – Safe and convenient pick-up/drop for night shifts 🎊 Fun Culture – We’re serious about our work, but we never miss a chance to have fun! Our monthly and quarterly events, held both in-office and offsite, keep the energy high.

Job description 📍 Location: Baner, Pune (On-site, 5 days a week) ⏰ Work Hours: 6:30 PM – 3:30 AM IST (US Shift) 💰 Salary Range: ₹5.5 – ₹6 LPA 🚀 Joining: Immediate joiners preferred About PSG Global Solutions: PSG Global Solutions is a premier provider of outsourced recruiting support, serving a diverse range of industries including staffing, healthcare, retail, logistics, IT, and customer support. We deliver exceptional value by combining offshore cost-efficiency with world-class performance standards. Our dedication to client success is reflected in an outstanding Net Promoter Score of 82 and a consistently high client retention rate. With a globally distributed and driven workforce, PSG is committed to excellence and profitability in every partnership. About the Role: We’re looking for an experienced IT Recruiter (Voice Process) to join our growing team. This role involves end-to-end recruitment for US-based clients , with a strong focus on engaging candidates via voice-based interaction . You’ll be responsible for sourcing, screening, and closing niche IT roles while ensuring top-quality hiring within tight timelines. What You’ll Do: Manage full-cycle recruitment – sourcing, screening, coordinating interviews, and closures. Conduct voice-based outreach to connect with and engage candidates. Source talent from job boards, social media, referrals, and databases . Evaluate candidates’ technical skills, communication, and cultural fit . Collaborate with hiring managers to understand role requirements. Maintain strong candidate relationships and ensure a smooth hiring process. Track recruitment metrics – pipeline, closures, and turnaround time. Tech Roles You’ll Hire for US: Java Backend API Developer Fullstack Java Developer (Java + Angular) Fullstack Developer (Frontend Heavy – Angular) SDET (Cypress, Protractor, Selenium, Rest Assured, Mobile) Cloud Engineer (DevOps/Systems OR App Dev with Python/Java + Cloud) Data Engineer (Python, Oracle PL/SQL, SQL, ETL, PostgreSQL, Snowflake, DynamoDB, Cloud) What We’re Looking For: 5–7 years of IT recruitment experience (US Staffing / Voice Process preferred). Strong background hiring for Java, Cloud, SDET, and Data Engineering roles . Hands-on with sourcing platforms – Dice, Monster, LinkedIn, Indeed, etc. Excellent verbal & written communication skills . Flexibility to work night shifts (US time zones) . Immediate availability is a big plus. Perks & Benefits: ✨ Family Health Insurance (comprehensive coverage) ✨ Provident Fund (PF) ✨ Monthly Rewards & Recognition ✨ Night Shift Allowances ✨ Cab Facility (safe night-shift transport) ✨ Fun Work Culture – monthly & quarterly events Ready to grow your career in US IT staffing? Apply now at vfarhan@psgglobal.com and be part of our dynamic team at PSG Global Solutions!

Job description: 📍 Location: Baner, Pune (On-site, 5 days a week) ⏰ Work Hours: 6:30 PM – 3:30 AM IST (US Shift) 💰 Salary Range: ₹5.5 – ₹6 LPA 🚀 Joining: Immediate joiners preferred About PSG Global Solutions: PSG Global Solutions is a premier provider of outsourced recruiting support, serving a diverse range of industries including staffing, healthcare, retail, logistics, IT, and customer support. We deliver exceptional value by combining offshore cost-efficiency with world-class performance standards. Our dedication to client success is reflected in an outstanding Net Promoter Score of 82 and a consistently high client retention rate. With a globally distributed and driven workforce, PSG is committed to excellence and profitability in every partnership. About the Role: We’re looking for an experienced IT Recruiter (Voice Process) to join our growing team. This role involves end-to-end recruitment for US-based clients , with a strong focus on engaging candidates via voice-based interaction . You’ll be responsible for sourcing, screening, and closing niche IT roles while ensuring top-quality hiring within tight timelines. What You’ll Do: Manage full-cycle recruitment – sourcing, screening, coordinating interviews, and closures. Conduct voice-based outreach to connect with and engage candidates. Source talent from job boards, social media, referrals, and databases . Evaluate candidates’ technical skills, communication, and cultural fit . Collaborate with hiring managers to understand role requirements. Maintain strong candidate relationships and ensure a smooth hiring process. Track recruitment metrics – pipeline, closures, and turnaround time. Tech Roles You’ll Hire for US: Java Backend API Developer Fullstack Java Developer (Java + Angular) Fullstack Developer (Frontend Heavy – Angular) SDET (Cypress, Protractor, Selenium, Rest Assured, Mobile) Cloud Engineer (DevOps/Systems OR App Dev with Python/Java + Cloud) Data Engineer (Python, Oracle PL/SQL, SQL, ETL, PostgreSQL, Snowflake, DynamoDB, Cloud) What We’re Looking For: 5–7 years of IT recruitment experience (US Staffing / Voice Process preferred). Strong background hiring for Java, Cloud, SDET, and Data Engineering roles . Hands-on with sourcing platforms – Dice, Monster, LinkedIn, Indeed, etc. Excellent verbal & written communication skills . Flexibility to work night shifts (US time zones) . Immediate availability is a big plus. Perks & Benefits: ✨ Family Health Insurance (comprehensive coverage) ✨ Provident Fund (PF) ✨ Monthly Rewards & Recognition ✨ Night Shift Allowances ✨ Cab Facility (safe night-shift transport) ✨ Fun Work Culture – monthly & quarterly events Ready to grow your career in US IT staffing? Apply now at pchatterjee@psgglobal.com and be part of our dynamic team at PSG Global Solutions!

Company Description: PSG Global Solutions is a premier provider of outsourced recruiting support across industries, offering value to clients in staffing, healthcare, retail, logistics, IT, customer support, and more. With high client retention rates and a focus on employee satisfaction, PSG delivers exceptional value through cost-efficient offshore delivery models. Role Description: This is a full-time on-site Recruitment Coordinator (US project) role located in Pune. As a Recruitment Coordinator, you’ll play a key role in streamlining the recruitment process, ensuring a seamless experience for both candidates and hiring managers. You will be responsible for delivering offshore-based direct referencing support and services to our clients in the US. Over time, the role may expand to include detailed candidate assessments and onboarding coordination. Qualifications: Fresh graduates, career shifters and BPO experts are welcome to apply Proficient in Microsoft Office Suite Good written and spoken English with high attention to details Flexible and customer-focused, with a willingness to work weekends as needed No more than 2 jobs in the last 3 years Willing to work a India Days. Job Details: 📍 Location: Baner, Pune 🕙 Work Hours: 6:30 AM – 3:30 PM IST 🏢 Work Mode: 5 days a week | Work from Office 💰 Salary: ₹3 LPA 📅 Joining: Immediate joiners preferred 👤 Experience: Minimum 1 year in recruitment preferred; fresh graduates are also welcome to apply

Company Description: PSG Global Solutions is a premier provider of outsourced recruiting support, serving a diverse range of industries including staffing, healthcare, retail, logistics, IT, and customer support. We deliver exceptional value by combining offshore cost-efficiency with world-class performance standards. Our dedication to client success is reflected in an outstanding Net Promoter Score of 82 and a consistently high client retention rate. With a globally distributed and driven workforce, PSG is committed to excellence and profitability in every partnership. Role Description: We are looking for a dynamic Talent Acquisition Associate to join our team in a full-time, individual contributor capacity. This role is pivotal in managing the complete recruitment lifecycle, with a strong emphasis on volume hiring. You will be instrumental in supporting PSG’s global recruitment operations, ensuring timely and high-quality talent acquisition. Key Responsibilities: Manage end-to-end recruitment processes including sourcing, screening, interviewing, and onboarding Collaborate with hiring managers to understand hiring needs and align recruitment strategies Conduct offer negotiations and ensure smooth candidate experience Utilize recruitment tools and platforms to attract top talent Maintain accurate records and reports using ATS systems Qualifications: Minimum 3-5 years of experience in full-cycle recruitment Strong communication and interpersonal skills Proven ability to manage high-volume hiring Excellent organizational and time management skills Bachelor’s degree in Human Resources or a related field Prior experience in the staffing industry is a plus Proficiency with ATS and sourcing tools such as Naukri, LinkedIn Recruiter, Indeed, and job boards. Job Details: 📍 Location: Baner, Pune 🏢 Work Mode: On-site, 5 days a week ⏰ Work Hours : 12:00 PM – 9:00 PM IST 💰 Salary Range: Best as per market standards 🚀 Joining: Immediate joiners preferred 👤 Experience Required: Minimum 3+ years in recruitment

About PSG Global Solutions: PSG Global Solutions is a premier provider of outsourced recruiting support, serving a diverse range of industries including staffing, healthcare, retail, logistics, IT, and customer support. We deliver exceptional value by combining offshore cost-efficiency with world-class performance standards. With a globally distributed and driven workforce, PSG is committed to excellence and profitability in every partnership. About the Role: As an Operation Manager working in the US shift (6:30 PM to 3:30 AM IST) , you’ll play a key role for overnight operations, ensuring seamless execution of business processes while collaborating with India, Philippines and US teams. This role demands strategic oversight, sharp decision-making, and the ability to lead cross-functional teams in a high-performance environment. What You’ll Do: · Oversee and manage end-to-end operations during the US business hours, ensuring seamless service delivery and adherence to SLAs. · Lead cross-functional teams to optimize workflows, reduce operational bottlenecks, and improve overall efficiency. · Monitor KPIs and operational metrics to drive performance improvements and strategic decision-making. · Collaborate with India, Philippines and US-based stakeholders to align operational goals with business objectives. · Implement and refine SOPs, ensuring compliance with internal policies and external regulations. · Manage escalations, resolve issues proactively, and ensure high levels of client satisfaction. · Prepare and present operational reports to senior leadership in India, Philippines and US. Team Leadership & Management Lead, mentor, and develop a team of Team Managers and associates working in the night shift. Conduct regular performance reviews and provide coaching for skill enhancement. Foster a culture of accountability, collaboration, and excellence. Required Skills & Competencies Strong leadership and people management skills. Excellent communication and stakeholder management across time zones. Proficiency in operations management tools and Microsoft Office Suite. Analytical mindset with the ability to interpret data and drive insights. Experience in managing remote or hybrid teams is a plus. What We’re Looking For: MBA or equivalent postgraduate degree in Business Administration, Operations, or related field. 8–10 years of experience in operations management, preferably in a global or US-facing role. Excellent verbal & written communication skills. Flexibility to work night shifts (US time zones). Immediate availability is a big plus. Perks & Benefits: ✨ Family Health Insurance (comprehensive coverage) ✨ Provident Fund (PF) ✨ Monthly Rewards & Recognition ✨ Night Shift Allowances ✨ Cab Facility (safe night-shift transport) ✨ Fun Work Culture – monthly & quarterly events Ready to grow your career as Operation Manager? Apply now at pchatterjee@psgglobal.com and be part of our dynamic team at PSG Global Solutions! This role reports to India PSG Country Head. Location: Baner, Pune (On-site, 5 days a week) ⏰ Work Hours: 6:30 PM – 3:30 AM IST (US Shift) 💰 Salary Range: As per market standard 🚀 Joining: Immediate joiners preferred

Company: PSG Global Solutions Location: Baner, Pune (On-site, 5 days a week) Role Type: Full-time About PSG PSG Global Solutions is a leading provider of Recruitment Process Outsourcing (RPO) services, supporting global clients across industries including healthcare, staffing, retail, logistics, IT, and customer support. With a proven track record of excellence, we deliver efficiency, scalability, and value, helping organizations achieve their hiring goals while building rewarding careers for our people. Role Overview We are seeking a detail-oriented and proactive Recruiting Support Specialist to join our team. In this role, you will contribute to the success of PSG’s global recruitment operations by supporting recruiters, managing documentation, and ensuring compliance with process standards. This position offers excellent exposure to international recruitment practices, with clear career growth opportunities in a fast-paced and collaborative environment. Key Responsibilities Proactively follow up with healthcare providers to ensure timely completion of job-related documentation Maintain accurate candidate records and track compliance in the Applicant Tracking System (ATS) Coordinate with recruiters to facilitate smooth and timely flow of information Verify professional credentials, licenses, and documentation to ensure compliance Handle confidential data with integrity, professionalism, and discretion Collaborate with internal teams and external stakeholders to support recruitment goals Adhere to established processes and contribute to ongoing process improvements Monitor recruitment metrics and support reporting and performance analysis Qualifications Minimum 2 years of experience in a BPO or RPO environment Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Strong written and verbal communication skills in English Excellent interpersonal skills with a client-focused mindset Highly organized with strong attention to detail and ability to multitask Experience in recruitment support or healthcare domain is a plus Job Details 📍 Location: Baner, Pune 🏢 Work Mode: On-site, 5 days a week ⏰ Shift: 6:30 PM – 3:30 AM IST (Night Shift – US Hours) | Weekends Off 💰 Compensation: Best in market 🚀 Joining: Immediate joiners preferred 🎁 Perks & Benefits 👨‍👩‍👧‍👦 Family Health Insurance – Comprehensive coverage for you and your family 💼 Provident Fund (PF) – Secure your future with structured retirement benefits 🏆 Monthly Rewards & Recognition – Celebrate your efforts and achievements regularly 🌙 Night Shift Allowances – Additional compensation for working in US hours 🚖 Cab Facility – Safe and convenient pick-up/drop for night shifts 🎊 Fun Culture – We’re serious about our work, but we never miss a chance to have fun! Our monthly and quarterly events, held both in-office and offsite, keep the energy high

Company: PSG Global Solutions Location: Baner, Pune (On-site, 5 days a week) Role Type: Full-time About PSG PSG Global Solutions is a leading provider of Recruitment Process Outsourcing (RPO) services, supporting global clients across industries including healthcare, staffing, retail, logistics, IT, and customer support. With a proven track record of excellence, we deliver efficiency, scalability, and value, helping organisations achieve their hiring goals while building rewarding careers for our people. Role Overview We are seeking a detail-oriented and proactive Recruiting Support Specialist to join our team. In this role, you will contribute to the success of PSG’s global recruitment operations by supporting recruiters, managing documentation, and ensuring compliance with process standards. This position offers excellent exposure to international recruitment practices, with clear career growth opportunities in a fast-paced and collaborative environment. Key Responsibilities Proactively follow up with client related data to ensure timely completion of job-related documentation Maintain accurate candidate records and track compliance in the Applicant Tracking System (ATS) Coordinate with recruiters to facilitate smooth and timely flow of information Verify professional credentials, licenses, and documentation to ensure compliance Handle confidential data with integrity, professionalism, and discretion Collaborate with internal teams and external stakeholders to support recruitment goals Adhere to established processes and contribute to ongoing process improvements Monitor recruitment metrics and support reporting and performance analysis Qualifications Minimum 2 years of experience in a BPO or RPO environment Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Strong written and verbal communication skills in English Excellent interpersonal skills with a client-focused mindset Highly organized with strong attention to detail and ability to multitask Experience in recruitment support or healthcare domain is a plus Job Details 📍 Location: Baner, Pune 🏢 Work Mode: On-site, 5 days a week ⏰ Shift: 6:30 PM – 3:30 AM IST (Night Shift – US Hours) | Weekends Off 💰 Compensation: Best in market 🚀 Joining: Immediate joiners preferred 🎁 Perks & Benefits 👨‍👩‍👧‍👦 Family Health Insurance – Comprehensive coverage for you and your family 💼 Provident Fund (PF) – Secure your future with structured retirement benefits 🏆 Monthly Rewards & Recognition – Celebrate your efforts and achievements regularly 🌙 Night Shift Allowances – Additional compensation for working in US hours 🚖 Cab Facility – Safe and convenient pick-up/drop for night shifts 🎊 Fun Culture – We’re serious about our work, but we never miss a chance to have fun! Our monthly and quarterly events, held both in-office and offsite, keep the energy high

About PSG Global Solutions: PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering outsourced recruiting support across key industries such as staffing, healthcare, retail, logistics, IT, and customer support. We combine offshore cost efficiency with high-performance standards to help our clients achieve their hiring goals effectively and at scale. With a best-in-class Net Promoter Score of 82 and a strong client retention rate, PSG is recognized for its commitment to service excellence and measurable results. Our global workforce is driven, collaborative, and focused on delivering outcomes that directly contribute to client success and Job Summary We are looking for an experienced IT Lead to join our team at PSG Global Solutions India. The IT Lead will be responsible for maintaining and improving our IT infrastructure, ensuring seamless IT operations, and providing technical support to internal teams. This role involves working closely with global and local teams to ensure secure, efficient, and reliable technology systems. Job Title: IT Lead - Night Shift Note: Immediate Joiners preferred Key Responsibilities Manage and maintain the company’s IT infrastructure including servers, networks, and end-user systems. Install, configure, and support hardware, software, and network devices. Ensure system security through access controls, backups, and firewalls. Monitor system performance and troubleshoot issues to minimize downtime. Provide timely technical support for hardware/software and resolve IT-related issues for on-site teams. Administer user accounts, permissions, and access rights within systems and applications. Maintain and document IT policies, procedures, and asset inventories. Coordinate with vendors and service providers for IT-related procurement and support. Ensure compliance with company security policies and IT best practices. Support IT projects, upgrades, and migrations in line with business requirements. Qualifications Bachelor’s degree in computer science, Information Technology, or related field. 5–7 years of hands-on experience in IT administration, systems support, and network management. Strong knowledge of Windows/Linux operating systems, Active Directory, and network protocols. Proficiency in troubleshooting hardware, software, and network issues. Experience with data backup, disaster recovery, and IT security best practices. Excellent problem-solving skills and ability to manage multiple priorities. Strong communication and interpersonal skills. Preferred Skills Work experience in BPO or RPO environment preferred. Familiarity with cloud platforms such as Microsoft 365, Azure, or AWS. Experience with virtualization technologies (VMware/Hyper-V). Knowledge of endpoint security and vulnerability management tools. IT certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, CCNA, etc. Ability to work effectively in a fast-paced, 24x7 support environment. Job Details & Compensation 👤 Position: IT Lead 📍 Location: Baner, Pune 🏢 Work Mode: On-site, 5 days a week ⏰ Work Hours: 6:30 PM – 3:30 AM IST 💰 Salary Range: 7.5 LPA - 8 LPA 🚀 Expected Joining: Immediate Joiners Preferred 👤 Experience Required: 5 - 7 Years 🎁 Perks & Benefits 👨 👩 👧 👦 Family Health Insurance: Comprehensive coverage for you and your family. 💼 Provident Fund (PF): Secure your future with structured retirement benefits. 🏆 Monthly Rewards & Recognition: Celebrate your efforts and achievements regularly. 🌙 Night Shift Allowances: Additional compensation for working in US hours. 🚖 Cab Facility: Safe and convenient pick-up/drop for night shifts. 🎊 Fun Culture: We’re serious about our work, but we never miss a chance to have fun! Our monthly and quarterly events, held both in-office and offsite, keep the energy high.

Company Description: PSG Global Solutions is a leading provider of outsourced recruiting support across various industries. With a focus on delivering value to clients in staffing, healthcare, retail, logistics, IT, and customer support, PSG combines offshore cost-efficiency with top-tier performance standards. Our commitment to client success is reflected in our exceptional Net Promoter Score of 82 and high client retention rate. Our global workforce is motivated and committed to excellence, driving profitability improvements for every partnership. Job Title: BPO Executive (Non-Voice) ⚡ Note: Immediate joiners preferred Job Details: 📍 Location: Onsite – Baner, Pune, India (5 days/week) 🌙 Shift: 6:30 PM - 3:30 AM IST 💰 Salary: ₹3.25 – ₹4 LPA (Depending on your experience) 📅 Experience: 1 to 5 years 🎁 Benefits: 🌙 Night Shift Allowance 🚗 Company-Provided Pick-Up & Drop (Night Shifts) 👨 👩 👧 👦 Family Insurance Coverage 💼 Provident Fund (PF) Benefits 🏆 Monthly Rewards & Recognition What is expected of you? As part of the job, you will be required to work on: Maintain detailed records of customer interactions and transactions. Review and verify the potential candidates documents and pass it for the next process. Meet or exceed performance metrics including quality, customer satisfaction, and productivity. Collaborate with internal teams to ensure smooth operations and customer issue resolution. Participate actively in team meetings and training sessions. Adhere to company policies, procedures, and compliance standards. Skills and Qualifications: Excellent communication skills (verbal and written). Strong problem-solving and analytical skills. Ability to multitask and manage time effectively. Good typing speed and computer literacy (MS Office, CRM tools, etc.). Customer-centric attitude with a focus on providing top-notch service.

About PSG Global Solutions PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering outsourced recruiting support across key industries such as staffing, healthcare, retail, logistics, IT, and customer support. We combine offshore cost efficiency with high-performance standards to help our clients achieve their hiring goals effectively and at scale. With a best-in-class Net Promoter Score of 82 and a strong client retention rate, PSG is recognized for its commitment to service excellence and measurable results. Our global workforce is driven, collaborative, and focused on delivering outcomes that directly contribute to client success and Job Summary We are seeking an experienced and proactive IT Technical Support to join our team at PSG Global Solutions India . This role is ideal for a hands-on IT professional who can lead the complete setup of IT infrastructure for our new office , manage end-to-end IT operations, and ensure seamless connectivity and security across systems. The ideal candidate will possess strong technical expertise, exceptional communication skills , and the ability to coordinate directly with vendors and stakeholders with minimal supervision. You’ll play a pivotal role in building a robust, secure, and scalable IT environment from the ground up while also supporting daily IT operations for our teams. Key Responsibilities Lead the end-to-end design, implementation, and setup of IT infrastructure for the new office, including networks, servers, and systems Coordinate directly with vendors, service providers, and contractors to ensure timely and quality execution of IT setup and maintenance activities Manage IT infrastructure projects from planning through completion with minimal supervision, ensuring timelines, quality standards, and budget alignment Oversee configuration, administration, and optimization of servers, networks, and endpoint systems Implement and maintain robust cybersecurity, access control, and data protection measures across all systems Handle IT procurement, asset tracking, and vendor performance management Provide hands-on support and troubleshooting for hardware, software, and network-related issues to minimize downtime Maintain detailed IT documentation, standard operating procedures, and ensure compliance with company IT policies and best practices Collaborate with global IT teams on infrastructure integration, upgrades, and system improvement initiatives Proactively identify opportunities to enhance performance, scalability, and efficiency within the IT environment Qualifications Bachelor’s degree in computer science, Information Technology , or related field. 5–8 years of hands-on experience in IT administration, infrastructure setup, and network management. Proven experience in office buildouts, site migrations , or IT infrastructure projects . Expertise in Windows/Linux administration, Active Directory , and network security protocols . Strong understanding of firewalls, VPNs, backup solutions, disaster recovery, and cloud-based systems (Microsoft 365 / Azure / AWS) . Excellent communication, negotiation, and vendor management skills . Ability to work independently , handle multiple priorities, and manage projects with minimal oversight. IT certifications such as CCNA, CompTIA Network+, Azure Administrator, or similar preferred Preferred Skills Experience in new office IT setup or site migration projects Knowledge of structured cabling, network layout, and Wi-Fi infrastructure planning Strong understanding of Wi-Fi routers, bandwidth requirements, and network capacity planning based on seating strength and usage Hands-on experience with endpoint security and monitoring tools Exposure to virtualization management (VMware / Hyper-V) Strong vendor management and coordination skills Good understanding of voice communication systems and cloud-based calling tools used for international calls. Proactive, independent, and solution-oriented approach Job Details & Compensation Position: IT Technical Support Location: Baner, Pune Work Mode: On-site, 5 days a week Work Hours: 6:30 PM – 3:30 AM IST Salary Range: Competitive as per market standards Expected Joining: Immediate Joiners Preferred Experience Required: 5 - 7 Years Perks & Benefits Family Health Insurance: Comprehensive coverage for you and your family. Provident Fund (PF): Secure your future with structured retirement benefits Monthly Rewards & Recognition: Celebrate your efforts and achievements regularly. Night Shift Allowances: Additional compensation for working in US hours. Cab Facility: Safe and convenient pick-up/drop for night shifts. Fun Culture: We’re serious about our work, but we never miss a chance to have fun! Our monthly and quarterly events, held both in-office and off-site, keep the energy high.

We’re looking for a hands-on and proactive IT Support & Infrastructure Specialist to join our growing team! If you love solving IT challenges, enjoy setting up systems from scratch, and want to work in a dynamic global environment — this role is for you. 🚀 What You’ll Do: Be the go-to person for all internal IT queries and troubleshooting. Handle onboarding & exit IT setup — from system configuration to access management. Coordinate closely with our PH and US IT teams to ensure standardized global IT practices . Lead the entire IT setup for new office spaces , including: Internet lease line & VPN installation Hardware/software setup for voice and non-voice operations Network security & infrastructure readiness Manage asset tracking, software installation, and IT compliance. Support IT requirements for developers, operations, and support teams. Ensure smooth IT operations while maintaining security and data integrity. 🧠 What We’re Looking For: Bachelor’s degree in Technology/Engineering ( B.Tech preferred ). 3–6 years of IT support or infrastructure experience, ideally in a BPO or RPO environment . Strong knowledge of network setup (VPN, lease lines, firewalls) and system configuration. Experience in setting up and managing office IT infrastructure from the ground up. Excellent troubleshooting and coordination skills. A team player who can also work independently and take ownership. 🌟 Nice to Have: Experience with collaboration tools like Microsoft 365 or Google Workspace. IT certifications (e.g., CompTIA A+, Microsoft Certified: Azure Administrator Associate). Familiarity with IT security and compliance protocols. 🤝 Why Join Us: Opportunity to build and shape IT operations in a growing organization. Work closely with leadership and global teams. A collaborative and supportive work culture. Real impact and visibility from day one. Job Details & Compensation • Location: Pune, India • Work Mode: On-site • Shift: Night Shift - 6:30 PM to 3:30 AM IST • Salary Range: Competitive as per market standards • Experience Required: 4-8 Years • Expected Joining: Immediate Joiners Preferred Perks & Benefits • Family Health Insurance: Comprehensive coverage for you and your family. • Provident Fund (PF): Structured retirement benefits. • Night Shift Allowances (if applicable): Additional compensation for US hours. • Cab Facility: Safe and convenient pick-up/drop for night shifts. • Performance-Based Rewards & Recognition: Celebrate achievements regularly. • Fun Culture: Monthly and quarterly events to keep the workplace engaging

About PSG Global Solutions PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering outsourced recruiting support across key industries such as staffing, healthcare, retail, logistics, IT, and customer support. We combine offshore cost efficiency with high-performance standards to help our clients achieve their hiring goals effectively and at scale. With a best-in-class Net Promoter Score of 82 and a strong client retention rate, PSG is recognized for its commitment to service excellence and measurable results. Our global workforce is driven, collaborative, and focused on delivering outcomes that directly contribute to client success and profitability. Job Summary We are seeking an experienced Team Manager – IT with 4–6 years of experience to lead and manage our IT support and engineering teams at PSG Global Solutions India. This role is ideal for a proactive leader with hands-on IT expertise, strong stakeholder management skills, and the ability to oversee SLAs across support and engineering functions. The ideal candidate will balance leadership responsibilities with technical oversight, ensuring team performance, adherence to processes, and high-quality IT service delivery. Key Responsibilities Lead, mentor, and manage IT support and engineering teams to achieve operational and technical goals. Oversee Active Directory and endpoint management operations. Provide hands-on support for Linux basics, monitoring tools, and IT troubleshooting. Ensure CI/CD and Git processes are followed for IT and engineering workflows. Define, track, and manage SLAs across support and engineering functions. Collaborate with stakeholders to identify requirements, resolve escalations, and drive improvements. Implement best practices in IT operations, process adherence, and team productivity. Support team development through training, performance reviews, and coaching. Qualifications & Required Skills 4–6 years of experience in IT, including people leadership. Hands-on experience with Active Directory, endpoint management, and Linux basics. Familiarity with Git, CI concepts, and monitoring tools. Strong stakeholder management, communication, and leadership skills. Ability to manage multiple priorities and maintain SLA adherence. Preferred Skills ITIL or Scrum certification. Basic knowledge of cloud platforms (Azure, AWS). Prior experience in owning SLAs across support and engineering teams. Proactive, solution-oriented mindset with strong analytical skills. Job Details & Compensation Position: Team Manager – IT Location: Pune, India Work Mode: On-site Shift: Night Shift Salary Range: 10-11.5 LPA Experience Required: 4–6 Years Expected Joining: Immediate Joiners Preferred Perks & Benefits Family Health Insurance: Comprehensive coverage for you and your family. Provident Fund (PF): Structured retirement benefits. Performance-Based Rewards & Recognition: Celebrate achievements regularly. Fun Culture: Monthly and quarterly events to keep the workplace engaging. Cab Facility: Safe and convenient pick-up/drop for night shifts. Leadership Growth Opportunities: Exposure to strategic projects and global teams.

PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering outsourced recruiting support across key industries such as staffing, healthcare, retail, logistics, IT, and customer support. We combine offshore cost efficiency with high-performance standards to help our clients achieve their hiring goals effectively and at scale. With a best-in-class Net Promoter Score of 82 and a strong client retention rate, PSG is recognized for its commitment to service excellence and measurable results. Our global workforce is driven, collaborative, and focused on delivering outcomes that directly contribute to client success and profitability. Job Summary We are seeking a proactive IT Helpdesk Executive – Voice Process to join our team at PSG Global Solutions India. This role is ideal for candidates with 2–4 years of experience who are passionate about IT support and eager to further develop their technical expertise in a dynamic, global environment. The ideal candidate will provide first-line IT support, manage tickets, assist users remotely, and ensure smooth resolution of IT issues. You’ll be part of a team that ensures seamless IT operations for our global workforce while gaining exposure to multiple IT systems and tools. Key Responsibilities Provide first-line IT support to users via voice, email, and ticketing systems. Troubleshoot and resolve hardware, software, and network issues remotely. Assist in Active Directory operations such as user creation, password resets, and access management. Support endpoint management and ensure proper functioning of desktops, laptops, and peripherals. Handle cloud-based email and collaboration tools for troubleshooting and user support. Log, track, and resolve tickets efficiently using IT service management tools. Escalate complex issues to senior IT team members and follow up until resolution. Maintain IT documentation and update knowledge base for common issues and resolutions. Qualifications & Required Skills 2–4 years of experience in IT Helpdesk or Technical Support (Voice Process preferred). Basic networking knowledge (TCP/IP, LAN/WAN, VPN). Experience with ticketing systems and remote support tools. Basic Active Directory operations. Strong understanding of operating systems (Windows/Linux) and endpoint management. Exposure to cloud email and collaboration platforms (Microsoft 365, Google Workspace). Excellent communication and problem-solving skills. Ability to work in a night shift environment and adapt to dynamic IT issues. Preferred Skills Intermediate networking knowledge (routing, switching, troubleshooting). Familiarity with IT service management best practices. Hands-on experience with endpoint security tools and monitoring. Solution-oriented approach with the ability to multitask and work independently. Job Details & Compensation Position: IT Helpdesk Executive – Voice Process Location: Pune, India Work Mode: On-site Shift: Night Shift Salary Range: 4.5 - 5 LPA Experience Required: 2–4 Years Expected Joining: Immediate Joiners Preferred Perks & Benefits Family Health Insurance: Comprehensive coverage for you and your family. Provident Fund (PF): Structured retirement benefits. Night Shift Allowances: Additional compensation for working in US hours. Monthly Rewards & Recognition: Celebrate your efforts and achievements regularly. Cab Facility: Safe and convenient pick-up/drop for night shifts. Fun Culture: Monthly and quarterly events to keep the energy high.

About PSG Global Solutions PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering outsourced recruiting support across key industries such as staffing, healthcare, retail, logistics, IT, and customer support. We combine offshore cost efficiency with high-performance standards to help our clients achieve their hiring goals effectively and at scale. With a best-in-class Net Promoter Score of 82 and a strong client retention rate, PSG is recognized for its commitment to service excellence and measurable results. Our global workforce is driven, collaborative, and focused on delivering outcomes that directly contribute to client success and profitability. Job Summary We are looking for a skilled IT Helpdesk Executive – Non-Voice Process to join our team at PSG Global Solutions India. This role is ideal for candidates with 2–4 years of experience who are proficient in IT support and eager to work in a fast-paced, global environment. The ideal candidate will provide first-line IT support primarily through email, chat, and ticketing systems, handling technical issues efficiently while maintaining high levels of user satisfaction. You’ll play a crucial role in ensuring smooth IT operations and supporting a diverse workforce. Key Responsibilities Provide IT support to users via non-voice channels such as email, chat, and ticketing systems. Troubleshoot and resolve advanced OS issues, hardware, software, and network problems. Manage endpoints, desktops, laptops, and peripherals using endpoint management tools. Handle cloud-based email and collaboration platforms (Microsoft 365, Google Workspace). Log, track, and resolve tickets efficiently using IT service management tools. Escalate complex issues to senior IT team members and ensure timely resolution. Maintain IT documentation, knowledge base articles, and SOPs for recurring issues. Collaborate with other IT teams to implement system upgrades and improvements. Qualifications & Required Skills 2–4 years of experience in IT Helpdesk or Technical Support (Non-Voice Process). Advanced OS troubleshooting skills (Windows/Linux). Intermediate networking knowledge (TCP/IP, LAN/WAN, VPN). Experience with ticketing systems and endpoint management tools. Proficiency with cloud email and collaboration platforms (Microsoft 365, Google Workspace). Excellent problem-solving, communication, and multitasking skills. Ability to work independently and meet service level agreements. Preferred Skills Exposure to IT service management best practices. Hands-on experience with endpoint security and monitoring tools. Understanding of IT infrastructure, including network devices and configurations. Proactive, solution-oriented mindset with attention to detail. Job Details & Compensation Position: IT Helpdesk Executive – Non-Voice Process Location: Pune, India Work Mode: On-site Shift: Night Shift Salary Range: 3.5 - 4 LPA Experience Required: 2–4 Years Expected Joining: Immediate Joiners Preferred Perks & Benefits Family Health Insurance: Comprehensive coverage for you and your family. Provident Fund (PF): Structured retirement benefits. Night Shift Allowances: Additional compensation for working in US hours. Monthly Rewards & Recognition: Celebrate your efforts and achievements regularly. Cab Facility: Safe and convenient pick-up/drop for night shifts. Fun Culture: Monthly and quarterly events to keep the energy high.