IT Support & Infrastructure Specialist | Night Shift

hands-on and proactive IT Support & Infrastructure Specialist

What You’ll Do:

• Be the

  go-to person

  for all internal IT queries and troubleshooting.
• Handle

  onboarding & exit IT setup

  — from system configuration to access management.
• Coordinate closely with our PH and US IT teams to ensure

  standardized global IT practices

  .
• Lead the

  entire IT setup for new office spaces

  , including:
• Internet lease line & VPN installation
• Hardware/software setup for voice and non-voice operations
• Network security & infrastructure readiness
• Manage asset tracking, software installation, and IT compliance.
• Support IT requirements for developers, operations, and support teams.
• Ensure smooth IT operations while maintaining security and data integrity.

What We’re Looking For:

• Bachelor’s degree in Technology/Engineering (

  B.Tech preferred

  ).
• 3–6 years of IT support or infrastructure experience, ideally in a

  BPO or RPO environment

  .
• Strong knowledge of network setup (VPN, lease lines, firewalls) and system configuration.
• Experience in setting up and managing office IT infrastructure from the ground up.
• Excellent troubleshooting and coordination skills.
• A team player who can also work independently and take ownership.

Nice to Have:

• Experience with collaboration tools like Microsoft 365 or Google Workspace.
• IT certifications (e.g., CompTIA A+, Microsoft Certified: Azure Administrator Associate).
• Familiarity with IT security and compliance protocols.

Why Join Us:

• Opportunity to

  build and shape IT operations

  in a growing organization.
• Work closely with leadership and global teams.
• A collaborative and supportive work culture.
• Real impact and visibility from day one.

Job Details & Compensation

• Location: Pune, India

• Work Mode: On-site

• Shift: Night Shift - 6:30 PM to 3:30 AM IST

• Salary Range: Competitive as per market standards

• Experience Required: 4-8 Years

• Expected Joining: Immediate Joiners Preferred

Perks & Benefits

• Family Health Insurance: Comprehensive coverage for you and your family.

• Provident Fund (PF): Structured retirement benefits.

• Night Shift Allowances (if applicable): Additional compensation for US hours.

• Cab Facility: Safe and convenient pick-up/drop for night shifts.

• Performance-Based Rewards & Recognition: Celebrate achievements regularly.

• Fun Culture: Monthly and quarterly events to keep the workplace engaging