Hub Operations Lead_IA

Purpose:

The HUB Operations Lead plays a critical role to coordinate and drive the execution of key strategic and tactical programs for the HUB I&A team, in close coordination with Global Operational Excellence team and inter-pillar collaboration with Omni and CFC, and transversal collaboration with Commercial Excellence teams. He/she oversees & optimize the day-to-day operations of the HUB team to ensure efficiency, productivity & alignment with strategic & operational goals.

Role Responsibilities:

• Operational Excellence: oversee day-to-day operations & key projects, ensuring efficient processes, resource allocation & performance optimization. Coordinate and manage initiatives launched by Global Operational Excellence Team to help ensure strong collaboration, alignment, and information sharing
• Cross-functional collaboration: partner with other GTMC teams to implement I&A projects & operations
• Performance management: implement operations KPIs & monitor / govern the performance in close conjunction with the framework set by Global Operational Excellence
• Governance: prepare & coordinate key reviews & meetings, management reports & operational elements. Lead operational planning & execution of core internal leadership team meetings, off-sites
• Hub transition: support the definition & implementation of hub transition plan (inc. activity mapping, change management,)
• Budget tracking: ensure all budget allocations & reporting are reviewed for accuracy, in collaboration with Finance. Coordinate budget exercises for the HUB team.

About you

Experience Qualifications:

• 8+ years of experience in Project management, GCC environment, consulting or related field
• Proven track record in developing & executing strategies & operations including supporting change management initiatives
• Strong understanding of digital platforms, technologies & customer experience principles
• Excellent analytical skills with experience in data-driven decision making with the ability to understand, simplify and communicate effectively with others
• Thrive in fast-paced engagements and experienced in matrix driven project teams/organizations
• Communication, change management & stakeholder management abilities
• Healthcare or pharmaceutical industry experience is a plus

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team
• Discover endless opportunities to grow your talent and drive your career, whether its through a promotion or lateral move, at home or internationally
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks gender-neutral parental leave
• Play a key role in shaping and optimizing our content strategy, driving business growth and achieving impactful results