HR Business Partner

You must possess knowledge relevant to the functional area and act as a subject matter expert in providing advice within your expertise. Focus on continuous improvement for maximum efficiency is essential. Strive for a high standard of delivery excellence, providing top-notch service quality, and developing successful long-term business partnerships with internal/external customers by identifying and fulfilling their needs. Break down complex problems into logical and manageable parts in a systematic way, generate and compare multiple options, and set priorities to resolve issues. Be proactive, go beyond expectations to achieve job results, and create new opportunities. Positively influence the team, motivate high performance, promote a friendly climate, provide constructive feedback, offer development opportunities, and manage career aspirations of direct reports. Communication skills are key to explaining organizational objectives, assignments, and the big picture to the team, as well as articulating team vision and clear objectives. As a Senior Process Manager, your responsibilities include: - Work closely with the Program Leader to ensure a balance in HR & Ops communication and adherence to Company policies within the Program - Conduct HIPO development and Career discussion programs for the identified group of Analysts/Senior Analysts - Monitor Performance Improvement Plans (PIPs) for bottom performers in the Program - Manage attrition within the Program/process - Aim to reduce Grievance Level to zero percent - Plan and organize fun on-floor events - Organize Monthly Team Meetings (MTMs) and conduct pulse meetings - Oversee the 90-Day On-boarding program - Ensure employees attend Knowledge Management (KM) training programs - Conduct sessions on Performance Appraisals in the Organization - Assist new managers in evaluating their subordinates - Conduct exit interviews within specified timelines - Ensure timely closure of PIP cases - Close Background (BG) cases in the Program where Insufficiency/discrepancy has been identified - Update and maintain all necessary trackers such as grievance, PIP, etc., on a real-time basis and share with stakeholders - Create reports and dashboards required for each program/process area - Drive REWARDS & RECOGNITION in the program to acknowledge contributions and achievements for motivation Technical and Functional Skills: - Minimum 8+ years of experience in HRBP role - Proficiency in performance appraisal, succession planning, and stakeholder management - Experience in employee engagement and connect activities - Strong knowledge of Excel and experience in preparing various trackers - Excellent verbal, written, and interpersonal communication skills - Strong analytical skills and experience in using data for decision-making.,