Hiring For Luxury Fitness Brand(MUM)-Client Services & Sales Associate

Client Services & Sales Associate

Mumbai (Bandra & Grant Rd)

We are a growing fitness company that operates nine upscale, full-service exercise studios in the United States and internationally and a thriving video-on-demand platform. The company offers a unique, specialised exercise experience that has captured the attention of women worldwide. Since its inception, the company has developed a lifestyle brand that represents service, quality, expertise, innovation, attention to detail, market leadership and results.

With studios in New York City, the Hamptons, Beverley Hills, Philadelphia and several international licensed locations along with our video on demand platform, Physique 57 continues to attract an expanding global fan base. In support of our outstanding customer focus, our staff - at all levels of the organisation - is team-oriented, entrepreneurial, ambitious and dedicated to delivering quality each and every day.

We are currently seeking an outgoing and detail-oriented individual to join our team as a Full-Time Client Services & Sales Associate (CST) at our newest studio locations in Mumbai & Bengaluru, India. The Full-Time Client Services & Sales Associate (CST) is a front-line business driver and brand ambassador. Under the direction of the Head of Sales & Client Servicing, CSTs must exhibit keen knowledge of our products, services and merchandise in order to deliver luxury customer service while maximising studio sales.

Key Responsibilities:

• Provide top-level concierge and reception service to clients

• Perform essential daily studio tasks and projects, including checking clients into class, maintaining the luxury studio look and feel, assisting clients with package selection, etc.

• Maintain a positive attitude and represent the organization and its values in a positive way

• Provide support to Instructors and work as a team with all other staff members

• Assist with the training and coaching of new hires for the Client Services Team as needed

• Maintain product knowledge for all studio retail operations

• Uphold company brand standards in terms of studio look and feel, client service and company culture

• Actively contribute to companies topline revenue through achieving predetermined sales targets

Requirements:

• Must be available to work 6 days per week, including either Saturdays or Sundays

• Capacity to work a flexible schedule, including weekends, nights, early mornings and holidays

• 1+ years of customer service, sales experience

• Love of fitness and wellness

• Excellent written and verbal communication skills

• Strong computer skills

• Superior problem-solving and multi-tasking abilities

• Strong work ethic • Ability to work both independently and in a team environment