264 Healthcare Operations Jobs - Page 6

Educational Bachelor of Engineering,BTech,BCA,MBA,MTech,MCA Service Line Application Development and Maintenance Responsibilities As a ‘Senior Product Manager’ you will be pivotal to creating roadmap, owning release plan for multiple capabilities that is futuristic and meets industry and client needs. You will be responsible for continuous backlog management, prioritizing the backlog considering the needs and objectives of every stakeholder. As a thought leader in your business domain, bring in industry best practices, learnings from client demos and interactions into designing. You will anchor business pursuit initiatives, sales demo. You will have the opportunity to shape the Infosys platform that enables payers and providers to deliver better care. Additional Responsibilities: Experience in market leading healthcare products (key emphasis). Proven track record of at least 8 years in software product management roles. Capability/Feature planning and design, manage the specifications of their development, and monitor their on-going operation to better understand customer experiences. Clearly communicating progress towards delivery, technical challenges that may occur. Act as a thought leader and subject matter expert in the assigned product area, develop essential product documentation including business case, business requirements and use cases. Own product backlog and collaborate closely with the platform engineering team. Create Journey Maps that re-imagine/re-define the healthcare problematic process areas. Understanding of trends affecting customer adoption. Experience of working with enterprise customers, both technical and business, and at all levels. Influence leaders in diverse functional areas Strong business acumen including experience in estimation and pricing, market research. Demonstrated ability to navigate ambiguity and adapt quickly to modern technology and processes. Strong analytical ability with exposure to data science and automation Teaming/Collaboration - Demonstrates exceptional leadership and team management skills, with a collaborative and empowering approach to achieve results through influence. Excellent communication, presentation, and interpersonal skills to develop lasting relationships with senior business or technical leaders with the highest levels of business acumen and technical expertise. Technical and Professional : Payer/ Provider/ PBM organizations Product Management/Product Engineering /Healthcare Operations Experience working with industry leading Enrollment, Claims, Billing or EHR systems. Managing product lifecycle in whole – from ideation, exploration, approval, development, implementation, measurement, and ongoing development. Expertise in US Government Program Line of Business - Medicare, Medicaid, Duals, Marketplace Plan Sponsor & Product, Enrollment & Billing, Provider Data Management, Provider Network Management, Claims, Encounters, Medicare, and Marketplace Risk Adjustment. Developing results-oriented strategies to solve complex and open-ended business problems. Market Analysis and Product fitment Communicating and facilitating architecture design discussions/decisions and impacts to key stakeholders. Customer success on managing customer engagements and requirements. Leading business pursuits and product demonstrations. Agile Product Development Methodology Preferred Skills: Domain-Healthcare-Healthcare - ALL

Job Title: Centre Manager - Centre For Sight Location: Gorakhpur - Uttar Pradesh Department: Operations / Administration Reports To: Regional Manager Key Responsibilities: * Operations Management * Staff Management * Financial Management * Patient Services and Quality Control * Regulatory and Compliance * Inventory and Procurement * Business Development & Marketing Key Skills: Leadership and team management Customer service orientation Operational and financial acumen Problem-solving and decision-making Strategic thinking and planning Qualifications: Bachelors degree in Hospital Administration, or Graduated in any stream At least 3–5 years of experience in healthcare or hospital operations, preferably in eye care. Strong leadership, communication, and organizational skills. Familiarity with hospital information systems (HIS), medical billing, and health regulations.

Interested Candidates may connect with Ms.Zoya Shamsi +91 7251000195 (11am-5pm) About the Role: We are seeking a highly motivated and experienced individual with a medical background to join our dynamic team as a Medical Claims Call Center Representative. In this role, you will be the frontline of our customer service, handling inbound calls related to medical claims and rejections. Your primary focus will be to provide exceptional customer service while resolving inquiries and concerns effectively, ensuring a positive experience for every Niva Bupa member. Key Responsibilities: Answer incoming customer calls promptly and professionally. Assist customers with navigating medical claims, including inquiries about submissions, rejections, and procedures. Provide accurate and detailed information about claim processes, documentation requirements, and insurance coverage. Investigate and resolve customer concerns with a focus on high satisfaction and clear communication. Collaborate with internal departments like claims processing to address complex issues and expedite resolutions. Maintain extensive knowledge of Niva Bupa products, medical billing codes, and claim procedures. Document customer interactions and update records accurately in our system. Identify and escalate critical or unresolved issues to the appropriate supervisor. Adhere to company policies, procedures, and compliance guidelines. Key Requirements: Education & Certificates: B.Pharm & M.Pharm. Minimum 1-3 years of call center experience, preferably in healthcare or medical insurance. Strong knowledge of medical terminology, insurance claim procedures, and billing codes. Excellent verbal and written communication skills. Ability to handle high call volumes and prioritize customer needs effectively. Strong problem-solving and decision-making abilities. Attention to detail and accuracy in data entry and documentation. Exceptional customer service skills with a friendly and professional demeanor. Proficiency in computer systems, including CRM software and Microsoft Office Suite. Ability to work effectively in a team-oriented environment. Flexibility to work various shifts as per business requirements. What you'll gain? A competitive salary package of up to Rs. 3.5 LPA, based on your experience and Interview performance. Be part of a growing and respected healthcare company. Make a real difference in the lives of our members by providing exceptional customer service. Work in a dynamic and supportive environment with opportunities for growth and development. Competitive salary and benefits package. Ready to join Niva Bupa and contribute to a team dedicated to improving lives? Apply today!

Responsibilities: * Manage hospital operations & staff * Ensure NABH compliance & patient care excellence * Oversee clinical administration & healthcare services Food allowance Office cab/shuttle Provident fund House rent allowance

Skill required: Provider Network - Order Management Designation: Health Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relationsAssess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. " What are we looking for "Adaptable and flexibleAbility to work well in a teamCommitment to qualityWritten and verbal communicationAbility to meet deadlines" Roles and Responsibilities: "In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts" Qualification Any Graduation

Skill required: Membership - Life Sciences Regulatory Operations Designation: Health Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relationsYou will be expected to coordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc. What are we looking for Looking for the candidate with Good Communication and written skills, any degree expect B.tech/B.ELooking for the candidate with Good Communication and written skills, any degree expect B.tech/B.E Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Claims Services - Payer Claims Processing Designation: Health Admin Services New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims. What are we looking for Us shiftsQuick learner Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

MBA/MHA Hospital and Healthcare management with 1 to 3 years of experience or any graduate with experience in hospital billing department with 3 to 4 years of experience. Experience : Minimum 2 years of Clinical experience with one year of experience working in Hospital billing department or 2-4 years of experience in Hospital Management. 3-year fixed term contract Roles and Responsibilities: Planning of the teaching programme including an orientation programme in consultation with the HOD Academics. Planning for students Practical experience, ward assignments and trainings in consultation with the HOD Academics. Planning of curriculum with the cooperation and collaboration of the HOD Academics Competent in Handling Hospital Front desk in terms of Patient Appointments and queries. Preferred Team handling exposure of patient care coordinators. Inbuilt empathy towards the patient and patient relatives. Knowledge of Hospital Billing components for IPD and OPD. Experience of handling TPA coordination and TPA queries for cashless facility. Knowledge of Hospital Billing and tax law applicable to the hospital or healthcare industry. Competent in Professional English (written and spoken) in terms of different professional operational scenarios. Proficient in training to provide outstanding services and ensure customer satisfaction. To educate students on how to address customer concerns and complaints promptly and professionally. To respond to customer needs and requests in a timely manner. Competent in teaching telephone etiquettes and resolve queries. To train to resolve billing concerns of customers and handle card and cash transactions. Knowledge of healthcare operations and quality parameters. Excellent communication, IT Skills and people skills. Desired Skill Sets: Excellent written and verbal communication skills. Good computer skills. Broad-minded personality, which is open and curious about new teaching methods, responsible, reliable, team-minded and resilient. Attention to detail, empathy and inclusive approach. Request you to please share your updated CV at

Skill required: Provider Network - Life Sciences Regulatory Operations Designation: Health Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 year About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relationsYou will be expected to coordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc What are we looking for Looking for the candidate with Good Communication and written skills, any degree expect B.tech/B.E Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Responsibilities: * Lead healthcare ops team- both B2B and B2C vertical, drive business dev & sales growth. * Manage KPIs, stakeholders & regulatory compliance. * Oversee primary care delivery & customer acquisition. Health insurance Provident fund Annual bonus

Roles & responsibilities- 1. To take care of operations of center by optimum utilization of resources & increase efficiency. 2. To provide smooth & uninterrupted services to the stakeholders, contribute towards the targeted profitability and achieve the highest degree of customer satisfaction. 3. Reducing the cost by optimum utilization of available resources. 4. Reduction in Wrong registration /Invoice Cancellation/ Invoicing error / Films Discard / Contrast wastage /Re-do of testing. 5. Quality improvements as per quality Parameters set by QC ( NABH Certification Readiness) 6. Mentoring the team , continuous monitoring and feedback on Performance improvement 7. Managing the P&L of the Center. 8. To ensure all sub-departments adhere to the various processes defined (TAT). Preferred candidate profile- 1. Working knowledge of radiology/hospital/healthcare business 2. Good knowledge of MS Excel, MS Word, Gmail/Outlook 3. Excellent communication and interpersonal skills Perks- 1. Provident Fund(PF) 2. Mediclaim 3. Insurance

Job Description : Role Overview Position Title: BPO Operations Manager Location: Ecorgy Solutions, Elippode, Thiruvananthapuram, Kerala Working Hours: Night Shift (9:30 PM 6:30 AM IST) As the BPO Operations Manager, you will lead the operational strategy and performance of cross-functional teams delivering critical support to US-based home health agency. Your leadership will ensure optimized workflows, enhanced productivity, quality assurance, and seamless coordination between offshore and onshore teams. This is a key leadership position designed for those who thrive in fast-paced environments and aspire to scale healthcare operations globally. Requirements Educational Qualification: Any Bachelor s degree or a professional degree in BAMS, BHMS, BDS, Pharm D, or related healthcare domains. Experience: 6 to 10 years of overall experience with proven expertise in managing a team of 25 or more in a BPO, healthcare, or similar industry. Core Competencies: Strong operational leadership and team management skills. Expertise in process optimization and performance improvement. Proven experience in offshore onshore coordination. Ownership mindset and result-oriented approach. Excellent verbal and written communication skills in English. Willing to in night shift (9:30 PM to 6:30 AM) from our office at Elippode, Trivandrum. Benefits of Joining At Ecorgy Solutions, we invest in people who drive our success. As a valued team member, you will benefit from: Provident Fund (EPF) and ESI or Group Mediclaim policy after 6 months Gratuity and performance-based incentives Access to professional development and skill enhancement programs Internal mentorship and leadership grooming initiatives Participation in company-sponsored wellness, cultural, and sporting events Opportunities for long-term career advancement within a growing global healthcare ecosystem How to Apply If you re ready to lead transformative healthcare operations and make an impact on a global scale, we invite you to apply today. Submit your resume: careers@ecorgysolutions.com Call/WhatsApp: +91 9061 161 927 Apply Now Upload your CV Submit June 18, 2025 Apply now >> June 18, 2025 Apply now >> June 18, 2025 Apply now >> June 18, 2025 Apply now >>

Ensuring achievement of Annual Operating Plan (AOP) of the centre. Responsible for day to day operations and overall financial viability of the assigned centre Handling OT & OPD, staff rostering Responsible for top line and bottom line of the centre.

Hello Connections..! We have Huge openings for Ar callers!!!! Greetings from Happiehire!!! Designation: Ar caller / Sr Ar caller (International voice process) Experience: 1 to 4 years - (physician billing / hospital billing / Denials, voice process) *Chennai location Experience in physician or hospital billing Denial experience mandatory Good salary hike Virtual /walkin available FOR IMMEDIATE RESPONSE Whatsapp CV TO 8925221508 Yogalakshmi Happiehire

Epic Application Developers/Engineers They develop and maintain the software applications and interfaces within the Epic ecosystem A strong understanding of healthcare operations, clinical workflows, and the revenue cycle is essential for many roles

Dear Candidates, Greeting from Birla Fertility & IVF (A Unit of CK Birla Healthcare Pvt. Ltd.). We are looking to hire Manager, Operations. Minimum Education: Graduate Locations: Noida Salary: As per company standard. Pre-requisites for consideration of candidature: 5+ years of experience in managing administration for a full unit / multiple units in reputed Fertility Clinic or Day-care Centre or Hospital. Should have worked minimum 2 years on P&L, Revenue Generations & Conversion/Counselling for centre/hospital - Mandatory. Should have handled a team of at least 4-5 members and be proficient in training Role Summary: Manager, Operations is responsible to ensure a well administered center overall and deliver unparalleled level of patient care and service levels at customer touchpoints across the center Receptions, Billing, Call center, CRM, Pharmacy, OPD, Waiting lounge, Phlebotomy, F&B, Laundry, HK, Security (b) drive conversions and counselling. Key Job Responsibilities: Document, communicate and implement all front office SOPs: including grooming and communication guidelines to deliver exceptional patient service within the facility. Monitor and ensure compliance to these processes through rigorous checks and audits. Gather periodic feedback on the quality of front office service from visitors, patients and their families & define action plan to improve the same. Solve patient problems: attend to all patient and visitor escalations promptly. Identify the causes behind problems and offer solutions that can help address the problem within the shortest duration. Store patient information and records as per protocol: ensure that all information is recorded, stored and shared accurately and safely. Ensure patient safety: implement all emergency and code related protocols in the department. Ensure that staff are aware of their roles and trained to perform them well. Complete all managerial responsibilities towards staff: delegate duties to staff to support the day-to-day operations of the unit and enable them to perform their responsibilities towards patients. Maintain staff discipline and professionalism. Ensure business targets of conversion and counselling are met, keep a strong vigil on revenue leakage. Manage donor agencies, surrogacy agencies, regulatory compliance of the centre. Day to day issues and management of F&B vendor, Lab vendor, security agency, Housekeeping and Laundry agency to ensure timely execution and quality of service. Ensure Hygiene and upkeep of the centre as per defined KPI / standards. Interested candidates can share updated resume on "akashi.gola@birlafertility.com" . Also, please do refer your friends. - Regards, Team HR Birla Fertility & IVF (A unit of CK Birla Healthcare Pvt. Ltd.)

Role & responsibilities To develop the strategic plan for all operational activity Identifying performance targets and accountabilities for the functional departments Reviewing and evaluating performance against the targets Identifying and addressing deviations and its relevant causes Responsible For EBIDTA of the Unit Forecasting and addressing demand Identifying and concentrating on profitable service lines Monitoring costs to keep them at a optimum level Employee career planning and growth Accountable for delivery of committed quality services Implementation of policies and standard operating processes for obtaining various quality certifications Defining parameters for the measurement of service quality Evaluating performance against such parameters Devising and implementing control mechanisms to address variances Implementing review and control mechanisms Establishing MIS in critical areas to help reporting and problem solving Ensuring seamless information flow Preferred candidate profile MBBS degree is a must. 25+ years of experience working in Hospital/ Medical College Must have at least worked in leadership capacity for 5 years.

Location: Ahmedabad Reporting To: Director Operations / Chief Operating Officer Experience Required: Minimum 57 Years Educational Qualification: Graduate/Postgraduate in Business Administration or related field Industry: HealthTech / Digital Healthcare / Corporate Services Position Overview: We are seeking a proactive and detail-oriented Manager – Operations to oversee and streamline day-to-day back-end functions. This role is integral to ensuring smooth execution of dispatch operations, administration, employee reimbursements, vendor coordination, and infrastructure management across all locations. The ideal candidate will bring proven experience in operations management and a structured approach to workflow optimization. Key Responsibilities: Dispatch & Logistics Management: Supervise end-to-end dispatch processes, including coordination with couriers, logistics partners, and internal stakeholders. Ensure accurate, timely, and cost-effective dispatch of all goods/materials. Maintain tracking systems and audit trails for all dispatch-related transactions. Administrative Oversight: Manage all administrative activities including vendor contracts, utilities, documentation, and internal coordination. Oversee procurement and inventory of office supplies, medical kits, and essential consumables. Implement standardized procedures for documentation and records management. Travel Reimbursements & Expense Management: Monitor, verify, and process employee travel reimbursements and operational expenses in adherence to company policy. Coordinate with finance and HR to ensure timely disbursements and compliance. Maintain logs and generate reports for all reimbursements and expense claims. Office & Facilities Management: Ensure upkeep, functionality, and hygiene of office premises and related infrastructure. Coordinate with facility vendors for AMC, repair & maintenance, security, and housekeeping. Conduct regular facility audits and implement improvement initiatives as required. Operational Support & Process Optimization: Collaborate with other departments to enable back-end support for cross-functional projects. Identify and implement process improvement initiatives to enhance operational efficiency. Maintain MIS dashboards and present key operational metrics to senior leadership. Key Requirements: 5–7 years of progressive experience in operations/administration roles, preferably in a healthcare or service-based industry. Strong knowledge of logistics, reimbursements, and vendor management. Excellent organizational, coordination, and problem-solving abilities. Strong interpersonal and communication skills. Proficiency in MS Office, Excel, and ERP/CRM platforms. Ability to manage multiple priorities in a fast-paced environment with attention to detail. Remuneration: Maximum 60K Per Month + ESOP + Travel Reimbursements (if happens)

Candidate must have experience in service delivery, transitions, process excellence, transformational leadership, and solutioning Required Experience - Healthcare Operations + Transitions Candidate must be green/black certified, good with transformation concepts Shift - US Location - Kochi Essential Functions The role will manage a single or multi-client portfolio in healthcare domain with span of control of ~400 - 500 employees The role will be responsible for ensuring noiseless delivery across the accounts, working closely with the onshore teams to support sales opportunities, and moving each of the delivery accounts towards Intelligent (a combination of leveraging AI, robotics, and analytics effectively) The responsibility would be to manage multiple teams who would work from different offshore locations for US Helathcare payer business Preferably experience with Claims, Appeals, Utilization management, Back office enrollment, prior Auth Engage with various existing support teams (Process Excellence/ Digital / Analytics) that will help us achieve the results Manage relationships with customers at the senior management level and ensure customer satisfaction Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making Responsible for tracking and driving all process parameters critical to quality for process delivery Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training Ensure adequate guidance & training of team members to ensure process objectives & Customer requirements are met Profession Skills Requirement Operational Skills Prior work experience in managing US Healthcare payer client/s independently in a third-party organization. Need to have management skills to manage large teams and take both top line & bottom line responsibilities Candidate should have ability to respond rapidly and creatively address problems and opportunities, to devise solutions that address the business needs. Proven track record of managing and growing businesses Ability to work in a matrix organization and be sensitive to cross cultural/geographical sensitivities Ability to create a strategy, implement it and be operational at the same time. Soft skills An effective communicator with excellent relationship building, Negotiation & interpersonal skills Versatility, High level of professionalism and confidence Strong leadership skills and the ability to effectively and efficiently manage others Highly flexible, adaptable and creative Strong analytical, problem solving abilities & complexity management Respond to business problems or challenges with new perspectives and explore a variety of relevant possible solutions. Take prompt and effective action to rectify problems and bring structure and clarity when managing within unstructured, ambiguous environments. Self-motivated, able to work independently and under pressure, resourceful, self-driven with a strong sense of commitment and multitask management are pre-requisites

Role & responsibilities Gather and collate inputs from stakeholders and end users for designing and improving Clinical HIS, EMR and other medical IT solutions. Engage proactively with development team and other cross functional teams to support in design/ modification/ upgrade of functionalities in modules. Complete documentation of processes, design, training modules, changes in modules as per scope/new requirement and as per guidelines. Take responsibility and engagement in setting up new applications, preparatory and support activities, project planning and execution, vendor and customer engagement. Master data preparation, testing and management at hospital and central level. Carry out and facilitate end to end user acceptance testing as per project timeline and when required. • Provide onsite and online training to end user(s). Identify, escalate and resolve risks/issues at units and complete post implementation support. Analysis and report preparation on various business parameters as and when required Preferred candidate profile 2-3 years experience in hospital/healthcare operation. MBBS/BDS with MHA/MBA

Pfizer is looking for Healthcare Executive to join our dynamic team and embark on a rewarding career journey. Coordinating with doctors and medical staff to ensure quality healthcare services are being provided. Managing healthcare operations, including budgeting, staffing, and patient care. Monitoring and improving patient satisfaction levels. Developing and implementing policies and procedures to improve healthcare services. Ensuring compliance with healthcare regulations and standards. Collaborating with insurance providers to ensure smooth patient billing and insurance claims. Providing excellent customer service to patients and their families. Managing patient records and ensuring their confidentiality.

Role & responsibilities Looking into aspects of Man management, including analyzing staff mix and deploying staff, ensuring competency of staff through development and regular evaluation. Ensuring customer satisfaction by analyzing customer complaints, concerns and suggestions and providing appropriate follow-through. Planning and organizing staff and facilities to meet customer needs. Ensuring routine maintenance is performed, problems corrected and systems in place to ensure a safe, comfortable environment for patient care/service delivery. Assist Marketing & Business Development team to conduct activities from Operations Perspective by providing necessary resources. Developing and implementing hospital-specific policies and procedures. Statutory Legal Compliances NABH & Other Accreditations Empanelment of New Doctors- Process of Credentialing. Ensure that the departmental safety standards/ protocols are strictly adhered to in areas under direct responsibility, viz., lab, pharmacy, physiotherapy, radiology and customer care. Assist any other work delegated by the Centre head, Medical Services Department. Preferred candidate profile Preferably Male candidate Developing and implementing suitable strategic and innovative action plans.

Oversee the daily operations ensuring efficient patient flow and high-quality care delivery. Develop policies and procedures to comply with NABH Standards Manage the financial operations, including budgeting, billing, and procurement of supplies etc

Position Overview: The Chief Operating Officer (COO) is a senior executive responsible for overseeing the daily operations, ensuring the efficient delivery of dental services, and aligning operational strategies with the organization's mission and goals. The COO ensures high-quality patient care, regulatory compliance, and operational excellence across all dental facilities. Key Responsibilities: 1. Operational Leadership: Oversee daily operations of dental clinics and facilities. Implement operational strategies to improve efficiency, patient care, and profitability. Ensure compliance with healthcare regulations, dental standards, and organizational policies. 2. Strategic Planning: Collaborate with the CEO and executive team to develop long-term strategic plans. Identify growth opportunities and develop initiatives to expand services and market reach. Monitor industry trends and adapt strategies to maintain competitive advantage. 3. Quality and Patient Care: Ensure high standards of patient care and service delivery. Implement and monitor quality improvement programs. Address patient complaints and feedback to enhance patient satisfaction. 4. Financial Management: Develop and manage the operational budget. Monitor financial performance and implement cost control measures. Oversee revenue cycle management and optimize billing processes. 5. Staff Management and Development: Lead, mentor, and develop a high-performing team of dental professionals and administrative staff. Oversee recruitment, training, and performance management. Foster a collaborative and supportive work environment. 6. Facility Management: Ensure dental clinics and facilities are well-maintained and equipped with the necessary tools and technologies. Oversee procurement of dental supplies and equipment. Ensure compliance with health and safety regulations. 7. Process Improvement: Implement process improvement initiatives to enhance operational efficiency. Utilize data and analytics to monitor performance and identify areas for improvement. Streamline workflows and implement best practices. 8. Regulatory Compliance: Ensure compliance with federal, state, and local regulations. Stay updated on changes in dental laws and regulations. Implement policies and procedures to ensure regulatory compliance. 9. Stakeholder Collaboration: Collaborate with clinical and administrative teams to align operational strategies with clinical goals. Work with external partners, vendors, and regulatory bodies. Represent the organization in professional associations and community events. Qualifications: Education: Bachelors degree in Business Administration, Healthcare Management, or a related field; MBA or advanced degree preferred. Experience: Minimum of 10 years of experience in healthcare operations with at least 5 years in a senior leadership role, preferably in the dental industry. Skills: Strong leadership and management skills. Excellent strategic planning and problem-solving abilities. In-depth knowledge of dental industry regulations and best practices. Financial acumen and budget management experience. Strong communication and interpersonal skills. Work Environment: Primarily office-based with regular visits to dental clinics and facilities. Requires participation in executive meetings and collaboration with cross-functional teams. May involve occasional travel for conferences, meetings, and site visits. Reporting: Reports to the Chief Executive Officer (CEO) or equivalent top executive. Supervises clinic managers, dental professionals, and administrative staff.

Job Description: Executive/Sr Executive, Operations The Provider Payments and Reconciliation will be responsible for overseeing the payment process to healthcare providers, ensuring accurate and timely reconciliation, and managing the assigned geography. This is a full-time position, and occasional evening and weekend work may be required as job duties demand. Key Responsibilities : Provider Payments : Oversee the payment process to healthcare providers, ensuring payments are made accurately and on time. Reconciliation : Manage the reconciliation process, ensuring discrepancies between payments and services rendered are identified and resolved promptly. Stakeholder Communication : Maintain open lines of communication with healthcare providers, internal teams for timely adjudication and fixing errors in claims either for internal team action or external, addressing any concerns or queries related to payments and reconciliation. Reporting : Prepare and present regular reports on payment and reconciliation activities, providing insights and recommendations for process improvements. Team Management : Lead and manage a team, fostering a positive work environment that encourages collaboration and innovation Interested candidate can share your resume to neethu.k@mediassist.in or whatsapp to 6366422910