264 Healthcare Operations Jobs

You will be leading the launch and day-to-day operations of Everhope Oncology's clinics in the city. From infrastructure and staffing to doctor engagement and patient experience, you will own every aspect of center performance. This is a high-impact, execution-focused role at the frontlines of scaling accessible cancer care across India. Your responsibilities will include setting up and launching new clinics/daycare centers, managing all aspects of center readiness such as infrastructure, design equipment, staffing, and supplies. You will lead clinic operations to ensure efficient processes, optimal resource utilization, and financial oversight. Implementing and monitoring Standard Operating Procedures (SOPs) to maintain high standards of care, safety, and service delivery will be crucial. Building and maintaining strong relationships with doctors and healthcare professionals/providers, ensuring effective communication and coordination with medical teams to support patient care and clinic growth will be part of your role. You will also oversee all aspects of the patient journey to ensure a superior patient experience, implementing strategies to enhance patient satisfaction, address concerns, and promote a culture of empathy and patient-centric care. To excel in this role, you should have 3-6 years of experience in hospital management, healthcare operations, or a related field. Preferred candidates will have experience in setting up or managing healthcare facilities/clinics and possess in-depth knowledge about clinical operations. Strong interpersonal and communication skills are essential, along with the ability to build and maintain relationships with healthcare providers. Strategic thinking, problem-solving skills, experience in driving digital initiatives, and managing revenue targets will be advantageous for this position.,

You will be joining Apexon, a digital-first technology services firm that specializes in accelerating business transformation and delivering human-centric digital experiences. At Apexon, we meet customers at every stage of the digital lifecycle and help them outperform their competition through speed and innovation. With a focus on AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering, and UX, we leverage our deep expertise in BFSI, healthcare, and life sciences to help businesses capitalize on the opportunities presented by the digital world. Our reputation is built on a comprehensive suite of engineering services, a commitment to solving our clients" toughest technology problems, and a dedication to continuous improvement. With backing from Goldman Sachs Asset Management and Everstone Capital, Apexon has a global presence with 15 offices and 10 delivery centers across four continents. As a part of our #HumanFirstDIGITAL initiative, you will be expected to excel in data analysis, VBA, Macros, and Excel. Your responsibilities will include monitoring and supporting healthcare operations, addressing client queries, and effectively communicating with stakeholders. Proficiency in Python scripting, particularly in pandas, numpy, and ETL pipelines, is essential. You should be able to independently understand client requirements and queries and demonstrate strong skills in data analysis. Knowledge of Azure synapse basics, Azure DevOps basics, Git, T-SQL experience, and Sql Server will be beneficial. At Apexon, we are committed to diversity and inclusion, and our benefits and rewards program is designed to recognize your skills and contributions, enhance your learning and upskilling experience, and provide support for you and your family. As an Apexon Associate, you will have access to continuous skill-based development, opportunities for career growth, comprehensive health and well-being benefits, and support. In addition to a supportive work environment, we offer a range of benefits, including group health insurance covering a family of 4, term insurance, accident insurance, paid holidays, earned leaves, paid parental leave, learning and career development opportunities, and employee wellness programs.,

We are looking for a skilled Process Coach to join our team in Chennai, with 3-5 years of experience. The ideal candidate will have a strong background in coding and process coaching. Roles and Responsibility Develop and implement effective coding processes to enhance efficiency and productivity. Provide coaching and training to team members on coding best practices and techniques. Analyze data and metrics to identify areas for improvement and optimize processes. Collaborate with cross-functional teams to align coding processes with business objectives. Design and deliver training programs to upskill team members on new technologies and tools. Monitor and evaluate the effectiveness of coding processes and recommend changes as needed. Job Requirements Strong knowledge of coding principles and practices. Excellent communication and interpersonal skills. Ability to analyze data and make informed decisions. Experience with process coaching and training. Strong problem-solving and analytical skills. Ability to work effectively in a fast-paced environment and meet deadlines. Company nameOmega Healthcare Management Services Pvt. Ltd. IndustryCRM/ IT Enabled Services/BPO. TitlePROCESS COACH - CODING. Reference number1331536.

Participate in and/or lead calibration sessions with Client partners, Trainers/Subject Matter Experts, Team Leaders and other Quality Analysts to ensure consistency in scoring and feedback delivery Generate regular quality performance reports (e.g., daily, weekly, monthly) highlighting key trends, areas of concern, and opportunities for improvement. Ensure agent adherence to all company policies, procedures, regulatory guidelines (e.g., CMS regulations for Medicare), and client-specific requirements and escalate potential compliance risks based on audit findings. Assess the overall member experience and identify opportunities to improve caller satisfaction. Participate in performance review discussions with Operations where quality data is relevant and offer support agent performance improvement initiatives. Strong Healthcare Background (Non-negotiable): In-depth knowledge of US healthcare , Medicare , Medicaid, ACA, and/or private health insurance plans, benefits, and terminology. Comprehensive understanding of healthcare regulations including HIPAA, CMS guidelines, and state-specific privacy laws. Demonstrated Expertise in Quality Assurance: Proven experience in conducting comprehensive call/interaction monitoring and audits. Strong analytical skills with the ability to interpret complex data, identify trends, and pinpoint root causes of quality issues. Proficiency in developing and implementing effective quality improvement plans. Experience in generating reports using Excel or other platforms Ability to lead and participate in calibration sessions to ensure consistency and objectivity. Interested Candidates share your CV - deepalakshmi.rrr@firstsource.com / 8637451071 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or deepalakshmi.rrr@firstsource.com

Role & responsibilities:- HEAPS is a health tech platform and Software as a Service (SAAS) provider which leverages advanced data analytics, artificial intelligence and machine learning to revolutionize healthcare delivery and payments model by building a Healthcare Network and a Value Based Care model. Responsibilities:- Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses Communicate with patients suffering from various ailments post discharge to understand the status of their health and counsel them To enroll new patients into the system once they call in Role & responsibilities HR Contact Details:- HR Mahek Contact No:- 7559401618

Hiring for US Healthcare Voice Process (Customer Service) Location: Sector 30, Gurgaon Shift Timings: Rotational (including night shifts) Week Offs: Rotational Transport: Both-side cab facility provided Transport allownce upto 6,000 Compensation: Upto 3.43 LPA Education: Undergraduates and graduates eligible Experience Required: Minimum 6 months in a US healthcare voice process ----- Candidate Requirements: Prior experience in a US healthcare voice-based process is mandatory (NO Freshers) Excellent spoken English and communication skills Willingness to work in rotational shifts and week offs Immediate joiners preferred

Please reach out to consultwithjanani@gmail.com with your resume or DM your resume to 8825735142. Monitor the functioning of entire business operations, sale in outlets, Doctor’s critical queries on a daily basis & shall report to Functional Head. Required Candidate profile Recent 5 Years of experience with Hospital Pharmacy Background. Age: 30 to 40 Years Willing to Travel, Preferably Male Languages Known: Hindi Must, Fluent English & Local Language (Tamil or Telugu)

Job Title: Assistant Nursing Superintendent (ANS) Location: Pushpalata D. Y. Patil Hospital, Ambi, Talegaon Department: Nursing Employment Type: Full-Time Job Summary: The Assistant Nursing Superintendent (ANS) is responsible for supervising and coordinating nursing services across various departments of the hospital. The role involves overseeing ward in-charges, ensuring the implementation of nursing protocols, supporting quality patient care, maintaining discipline, and assisting in regulatory compliance. The ANS plays a key role in staffing, training, and continuous improvement of nursing standards. Key Responsibilities: Supervise and coordinate daily nursing activities across wards, ICUs, OTs, casualty, and OPDs. Monitor quality of patient care and adherence to nursing standards and hospital protocols. Conduct regular ward rounds to observe nursing care, cleanliness, and patient satisfaction. Manage duty rosters, shift planning, and leave schedules for nursing staff. Enforce staff discipline, attendance, grooming standards, and conduct. Participate in the recruitment, orientation, and evaluation of nursing staff. Support ongoing staff training, in-service education, and nursing skill development. Ensure strict compliance with infection control protocols and biomedical waste management. Prepare documentation and assist in audits for NABH, NMC, and other regulatory bodies. Maintain proper nursing documentation, reports, and handover records. Address patient care concerns and escalate issues when necessary. Qualifications: B.Sc. Nursing or M.Sc. Nursing from a recognized institution. Registered with the Maharashtra State Nursing Council. 6 years of nursing experience, including at least 3 - 4 years in a supervisory role. Key Skills: Strong leadership and staff management skills. In-depth knowledge of clinical nursing practices. Familiarity with hospital accreditation standards (NABH/NMC). Effective communication, conflict resolution, and report writing. Ability to train, mentor, and motivate nursing teams.

Role & responsibilities:- HEAPS is a health tech platform and Software as a Service (SAAS) provider which leverages advanced data analytics, artificial intelligence and machine learning to revolutionize healthcare delivery and payments model by building a Healthcare Network and a Value Based Care model. Responsibilities:- Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses Communicate with patients suffering from various ailments post discharge to understand the status of their health and counsel them To enroll new patients into the system once they call in Role & responsibilities HR Contact Details:- HR Namrata Contact No:- 8624868754

Dear JobSeekers! We have an urgent opportunity for City Head with a leading home healthcare service provider in India. They offer a wide range of services, including medical rehabilitation, homecare, and assisted living. Location: Kolkata; Gurgaon Job Description Overall responsible for city-level P&L, driving revenue growth and cost optimization. Oversee all clinical and non-clinical operations to ensure high-quality service delivery. Lead administration, compliance, and governance across all units within the city. Drive business development, stakeholder engagement, and customer satisfaction initiatives. Monitor performance metrics, implement strategic plans, and ensure alignment with organizational goals P&L Pointers 1. Revenue: Own city-level revenue across all verticals maximize ARPOB, occupancy, and OP-to-IP conversions. 2. Customer Acquisition Cost (CAC): Optimize CAC by balancing digital/offline spends, BD productivity, and conversion rates. 3. Direct Cost: Control direct manpower (doctors, nurses, therapists), pharmacy, diagnostics, and consumables. 4. Indirect Cost: Manage fixed costs rent, utilities, admin, AMC, and support staff overheads. 5. Profitability: Drive gross margin and EBITDA by aligning operations with financial KPIs and continuous cost-revenue optimization. Candidate Preference: 6 to 12 years in healthcare management, with proven leadership in multi-unit operations and P&L ownership. Salary: 15 to 20 LPA Immediate joiners preferred Interested candidates can share CVs at jhelam.s@randstad.in

About The Role Skill required: Operations Support - Pharmacy Benefits Management (PBM) Designation: Health Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(International) - Intermediate About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.The business processes, operations and interactions of third party administrators of prescription drug programs, understanding of the processes used to manage programs for payers, process and pay prescription drug claims, develop and maintain the formulary, contract with pharmacies and negotiate discounts and rebates with drug manufacturers. What are we looking for Ability to perform under pressureAdaptable and flexibleAbility to establish strong client relationshipWritten and verbal communicationPrioritization of workload Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

NEED ONLY MALE Job Description (JD) for the Customer Support Manager role at a diagnostic center: Hiring: Customer Support Manager Location : Garia, Kolkata Gender : Male Language Preference : Non-Bengali preferred Salary : Up to 4.80 LPA (based on experience) Openings : 5 Industry : Diagnostic / Healthcare Job Summary : We are looking for a proactive and experienced Customer Support Manager to lead our support team and ensure seamless communication between our franchise labs and the central diagnostic center. The candidate must have strong team management skills and the ability to resolve queries efficiently. Key Responsibilities : Lead and supervise Customer Support Executives and Team Leaders Coordinate with franchise labs to ensure proper service delivery and reporting Regularly check and verify test reports from franchises for quality and accuracy Act as the main point of contact for queries or escalations from labs/franchise partners Ensure timely resolution of issues related to reports, processes, or communication Maintain daily performance tracking , query logs, and feedback summaries Collaborate with operations, lab, and management teams to ensure service excellence Candidate Requirements : Graduate in any discipline (Healthcare or Management background preferred) Minimum 3 to 5 years of experience in customer support or team management, preferably in healthcare or diagnostics Strong leadership, coordination, and problem-solving skills Proficient in MS Office and report handling Excellent verbal and written communication skills Should be comfortable working in a fast-paced, multi-location support setup To Apply : Sharbani Biswas 9831067997 sharbani.b@ipsgroup.co.in

Role & responsibilities:- HEAPS is a health tech platform and Software as a Service (SAAS) provider which leverages advanced data analytics, artificial intelligence and machine learning to revolutionize healthcare delivery and payments model by building a Healthcare Network and a Value Based Care model. Responsibilities:- Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses Communicate with patients suffering from various ailments post discharge to understand the status of their health and counsel them To enroll new patients into the system once they call in Role & responsibilities HR Contact Details:- HR Namrata Contact No:- 8624868754

Master of Science in Nursing (MSN) Job Title : Master of Science in Nursing (MSN) Location : Chennai, Hyderabad, Bangalore Experience : 1-3 Role Title: Advanced Practice Registered Nurse (APRN), Nurse Educator, Nurse Administrator Overview: MSN graduates specialize in advanced clinical roles or leadership positions, including Nurse Practitioner, Clinical Nurse Specialist, or Nurse Educator. Key Responsibilities: Diagnose and treat complex health conditions (for APRNs). Develop and deliver nursing education programs. Manage nursing teams and healthcare operations. Conduct research and contribute to policy development. Qualifications: Master of Science in Nursing. Certification in chosen specialty (e.g., FNP, CNS). Advanced clinical and leadership competencies.

Responsibilities: * Manage clinic operations & staff * Ensure quality healthcare delivery * Oversee budget & resources allocation * Collaborate with stakeholders on strategic planning

Candidate should be working as a Manager / Assistant Manager on papers in US Healthcare process. Qualification - Graduate Shift - US Shifts Work Location - Hyderabad Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Manager Reejo @ 9886360719 for more details.

GNRC Hospitals is looking for Assistant Medical Superintendent to join our team at Dispur and Barasat unit. Qualification: MBBS and MBA/MHA Experience: 2-4 years Please share your CV at palkipriya.boiragi@gnrchospitals.com

GNRC Hospitals is looking for Assistant Medical Superintendent for Sixmile and North Guwahati Unit. Required Candidate profile Qualification- MBBS and MBA in Healthcare Management / MHA Salary will be as per market standards Experience- 0-2 years

Role & responsibilities : P&L Management, Operational efficiency based on Process Excellence, Service Experience Management, Clinician Engagement & Clinical Excellence, Revenue Enhancement through internal optimization of leads conversion, Statutory compliances. Key Responsibilities P & L Management: Based on the Annual Budget, develop detailed Quarterly Plans with milestones, collaborate with cross functional teams to deliver and achieve targets. Identify key levers that contribute to top line achievement & EBIDTA track efficacy. Revenue generation : through Lead Management and Conversions; every product to be monitored; OP to IP conversions; ensure prescribed Pharmacy/ Investigations fulfilled internally; leakages minimized. Ensure Package and Pricing is profitable. Analysis and growth of different specialties, budget vs actual achievement, timely rectification of lags. Dashboard, KPI Monitoring & Ad Hoc Support - Monitor all revenue streams to ensure on track, proactively identify scope for higher margins, leakages. Proactively monitor patient billing transactions to minimize any intentional or unintentional leakages and take steps to prevent repetition. Ensure Credit billing is error free, enabling payments are received without deductions. Monitor receivables to ensure collections within 45 days. Track Average Revenue per occupied bed; Average Revenue per Patient, ALOS, admissions and discharges TAT, payor mix. Cost Management :Track material consumption, gross contribution margins, monitor pay out to revenue achievement, analysis of discount percentage. Conduct productivity analysis on doctor pay-outs and identified inefficiencies to optimize doctor cost. Create pre-defined surgery packages in the Hospital Information System to track and control consumption. Manage Unit operating costs manpower, infrastructure maintenance, electricity, consumables Cost and stock optimization of Pharmacy and non Pharmacy items. Bench marking against other unit scores. Wastage and loss tracked and minimized. Collaborate with SCM to ensure product selection and costs are leveraged optimally. Service Experience Management: Commit to the implementation of the service differentials in the Service Experience Plan; ensure frontline employees are trained and empowered to fulfill the Service Promise. Monitor real-time interactions with customers, regularly seek firsthand feedback from a cross section of customers and energize the team with the passion to delight every single customer. Seek frontline staff and customer suggestions to continuously raise the bar through service innovations, value-adds, experience enhancements. Institutionalize sharing with frontline employees specific service wins, success stories, encourage them to implement. Create a platform and mechanism to analyse constructive feedback periodically, arriving at a structured Improvement Plan and an implementation Path to ensure sustained improvement. Operational efficiency: Ensure facility is managed as per defined standards of maintenance; infrastructure is well maintained. Ensure clinical protocols are adhered to and clinical verticals are well equipped to manage their function efficiently. Interact with Clinicians and ensure operational requirements are up to expectations. Service delivery standards are adhered to. Support services function as per standard; non medical services are process compliant. TATs are monitored and outliers are proactively addressed. Close coordination and liaison with heads of departments/ in-charges to ensure operations are efficiently managed, costs are controlled without impacting service standards. Work closely with IT to optimise technology to improve customer experience and employee work flow. Ensure HIS improves operations & functionality. Ensure IT supported process controls and alarms are in place to detect and prevent fraud in billing. Manage Inventory efficiently ensuring optimization and effective control. Ensure facility is audit compliant and all departments adhere to defined protocols. Ensure all statutory and licenses, renewal of agreements are up to date. Clinician Engagement: Interact with Consultant teams to improve patient care outcomes, service experience deliverables and overall customer satisfaction. Build rapport with Visiting Consultants, facilitate their experience with the Unit, integrate them into the Motherhood Hospitals culture and processes, ensure their patients are handled well. Build new specialties to improve footfalls and conversions. Ensure facility handle Doctor Referral cases smoothly. Quality and Clinical governance: Coordinate and support NABH certification, surveillance audits & post audit closure. Ensure Unit preparedness for compliance. Effectively monitor Clinical quality indicators, ensuring compliance. Active participation in Committee meetings Mortality, Morbidity Infection control, Grievance, Safety. Monitor clinical outcomes viz IVF Outcomes success rates, Normal vs LSCS, Open and close audits for MRD, monthly reports ( PNDT, communicable diseases, deaths and births) Collaborate with Medical Services to organize Medical Education seminars, conferences to up-skill Clinician and Nursing teams. People Management & Stakeholder Alignment: Lead & manage the Unit team - ensure employees are trained, motivated and empowered to achieve Goals. Celebrate successes, recognize outstanding performance. Build skills and talent, encourage cross function learning and multi tasking. Build synergy so that clinical and operations teams function seamlessly. Business Development: Facilitate community outreach activities; showcase the service focus of the brand to build potential customer bases. Organize with Sales and Marketing, promotional campaigns / technical presentations to facilitate new product development with major focus on brand establishment, market penetration. Gather market intelligence, tracking competitor activities and providing valuable inputs for fine tuning marketing strategies Qualification: MHA/MBA Experience: 8-14 Years Interested applicants can share the CVs @ tejaswita.s@motherhoodindia.com

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our mission is to prevent denied entities from transacting with Amazon businesses. We build automatic mechanisms to detect and prevent prohibited transactions with denied entities using a diverse set of algorithms and machine learning techniques. We screen over a billion events every day and deal with unique scaling and TPS challenges. We are still Day 1 and have an exciting road map to build Machine Learning (ML) and Generative AI (LLM) powered detection and resolution systems to help scale Amazon for years to come. We are looking for a Software Development Manager, who has the passion for working on challenging problems from the very early stages. Together with a multi-disciplinary team of engineers, ML scientists, and subject domain experts, you will help define our customer experience and protect Amazon brand. If you have an entrepreneurial spirit, know how to deliver, are technical and innovative, and looking for an opportunity to build ML/AI systems and solutions, we want to talk to you. Ideal candidate will have a strong technical background and solid people management skills to build, manage and develop a highly-talented and experienced engineering team. Strong judgment and communication skills, long term technical vision, and continuous focus on engineering and operational excellence are essential for the success in this role. Define and communicate team vision, leading with passion and empathy Shape team structure and technical strategy aligned with business objectives Develop and mentor future leaders to translate complex business needs into technical solutions Lead multiple teams in large-scale service development and deployment Make strategic decisions on software products, tools, and new development initiatives Ensure systems maintain operational excellence in production environments Partner with business stakeholders, engineering teams, and design teams A day in the life You are the owner of your team and product, diving into any problem with your engineers and stakeholders to invent scalable solutions and remove roadblocks to protect Amazon from the bad actors. You are also the mentor and champion of your team members, helping them grow in their career aspirations and technical growth. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. 3+ years of engineering team management experience 7+ years of engineering experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Position : Operations - Investigation Brief Job Profile : Claims adjudication, fraud and leakage control, client/provider feedback, team training and retention, Investigation Career Level : Medical Officer/ Deputy Manager/ Manager Medical Graduate Minimum Mandatory Qualification : BAMS, BHMS, BDS, For Manager MBBS (Preferred) Experience (in years) : 3 - 7 years of experience in investigation Minimum Mandatory Skill Set : Knowledge of Processing of claims, quality check and adherence to TAT, computer skills, excel. Candidate should be open to work in 24X7X365 shifts Desired Competencies/ Skill Set : MS Excel and MIS skills, Candidate having work experience of claim processing, Investigation, computer skills. Preferred Industry : Health Insurance, TPA, Hospitals, Healthcare

Position : Operations - Investigation Brief Job Profile : Claims adjudication, fraud and leakage control, client/provider feedback, team training and retention, Investigation Career Level : Medical Officer/ Deputy Manager/ Manager Medical Graduate Minimum Mandatory Qualification : BAMS, BHMS, BDS, For Manager MBBS (Preferred) Experience (in years) : 3 - 7 years of experience in investigation Minimum Mandatory Skill Set : Knowledge of Processing of claims, quality check and adherence to TAT, computer skills, excel. Candidate should be open to work in 24X7X365 shifts Desired Competencies/ Skill Set : MS Excel and MIS skills, Candidate having work experience of claim processing, Investigation, computer skills. Preferred Industry : Health Insurance, TPA, Hospitals, Healthcare

Position : Operations - Investigation Brief Job Profile : Claims adjudication, fraud and leakage control, client/provider feedback, team training and retention, Investigation Career Level : Medical Officer/ Deputy Manager/ Manager Medical Graduate Minimum Mandatory Qualification : BAMS, BHMS, BDS, For Manager MBBS (Preferred) Experience (in years) : 3 - 7 years of experience in investigation Minimum Mandatory Skill Set : Knowledge of Processing of claims, quality check and adherence to TAT, computer skills, excel. Candidate should be open to work in 24X7X365 shifts Desired Competencies/ Skill Set : MS Excel and MIS skills, Candidate having work experience of claim processing, Investigation, computer skills. Preferred Industry : Health Insurance, TPA, Hospitals, Healthcare

Role & responsibilities:- HEAPS is a health tech platform and Software as a Service (SAAS) provider which leverages advanced data analytics, artificial intelligence and machine learning to revolutionize healthcare delivery and payments model by building a Healthcare Network and a Value Based Care model. Responsibilities:- Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses Communicate with patients suffering from various ailments post discharge to understand the status of their health and counsel them To enroll new patients into the system once they call in Role & responsibilities HR Contact Details:- HR Namrata Contact No:- 8624868754

Responsibilities:- Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses Communicate with patients suffering from various ailments post discharge to understand the status of their health and counsel them To enroll new patients into the system once they call in Skills:- Clarity in communication; Ability to articulate and talk to the patient in a clear manner without ambiguity Active Listening skills Passionate about the role and have patient care as priority Qualification:- Minimum Bachelors Degree in Clinical / Medico/ Biology background (Preferred Paramedics, Clinical Psychologists, Physiotherapist, Dietitian, Nutritionist, or such related fields) Languages:- English & Hindi would be mandatory. Telugu, Kannada, Tamil, Malayalam would be a plus Salary:- Upto 25k inhand HR Contact Details:- HR Namrata Contact No:- 8624868754