264 Healthcare Operations Jobs - Page 2

Job Description for Transport Associate Title : Transport Associate Department : Operations Site : PAN India Reportable to : Operations Supervisor Main Purpose : To arrange pickup, delivery and update system Main Duties and Responsibilities Primary activity being pickup & delivery for healthcare & life science shipments. Timely follow-ups or the courier AWB number and attempting pickup and delivery on time. Maintain fright inbound and outbound consignment records and proactively doing follow-up till shipment departs to destination. Ensuring 100% delivery of all sensitive client of healthcare. Frequent cross check and tally of the shipment movement as per line haul. Updating shipment milestones in Maestro soon after it happens. Preparing daily Pickup and delivery run sheets and updating PODs. To work on transport plan General Backup of Fellow Operations Associate. Taking incoming calls while in the office. Preparing temperature-controlled boxes or pickup. To always adhere to all company policies To undertake any other reasonable duties at the request of the line manager or branch manager Educational Qualifications: Intermediate or equivalent Relevant Experience: Overall 1-2 years of relevant experience in similar industry

Key Responsibilities: Hands-on management of end-to-end Revenue Cycle Management activities with both commercial and federal payors. Mentor and guide associates on QA guidelines, software navigation, new product features, and quality administration. Develop and implement employee schedules to align with forecasted operational demands. Conduct weekly staff meetings to motivate teams, review performance, and address concerns. Monitor and ensure achievement of daily targets, KPIs (Quality, SLA), and overall client metrics. Identify process improvement areas, drive efficiency, and implement customer-impacting projects. Collaborate with Quality, Training, and other stakeholders for seamless delivery as per SOW requirements. Conduct performance reviews, KRA delivery tracking, and feedback mechanisms. Set up, monitor, and improve internal processes related to transactional quality, training, and target achievement. Develop metrics and reporting systems to monitor quality performance and highlight areas of improvement. Take ownership of escalation management, including root cause analysis and preventive action planning. Lead and supervise a team of process analysts, ensuring motivation and productivity. Required Skills and Experience: Proven experience in Denial Management and AR follow-up. Strong knowledge of RCM processes and guidelines. Prior experience in managing or training freshers in accordance with client-set guidelines. Excellent communication and organizational skills. Proficient in Windows OS and application troubleshooting. Demonstrated ability to work independently and with minimum supervision. Strong analytical skills and a proactive approach to problem-solving. Experience with developing and leading process improvement initiatives. Capable of aligning team performance with client and internal goals. Knowledge of quality frameworks and tools for performance monitoring. Preferred Qualifications: Bachelors Degree or equivalent in a relevant field. Minimum 5-8 years of relevant work experience, with at least 2-4 years in a leadership or mentoring role. Familiarity with client metrics and delivery expectations in BPO or healthcare support environments.

Role & responsibilities Quality Manager Quality Management NABH Audit Quality Control Preferred candidate profile Graduate with at least 04 Years of Experience into the Hospital Industry. Interested candidates can apply on the job posting or can share their cv on himanshu.purohit@parashospitals.com

Job description We are hiring a Healthcare Recruiter with minimum of 1-5 years of experience for Workforce solutions. Job Responsibilities: As a Healthcare Recruiter, you will be responsible for the following duties: As a Healthcare Recruiter, your day-to-day activities will be working on the Healthcare Requirements of our clients and sourcing candidates from various job portals and networking websites. Perform searches for qualified candidates according to relevant job criteria, using computer databases, networking, internet recruiting resources, cold calls, media, and referrals. Leverage various job portals e.g., Dice, Monster, Career Builder, indeed, etc. Must have an excellent understanding of Healthcare, Hospitals, Medical and other institutions in medical fields. Engage with potential candidates as per client requirements, including skills, education, experience, and competency. Source and Screen resume for the open position of healthcare role assigned by TL/Manager. Understand job profiles and schedule interviews with clients, accordingly, need to recruit Registered Nurses, Licensed Practitioner Nurses, Medical Assistants, Physicians, etc. Making calls to the candidates and performing daily tasks like Screening and scheduling interviews. Regularly update the internal tools and adhere to the company policies and practices while hiring. Communicate employer information and benefits during the screening process with candidates. Required Skills: 1- 5 yrs experience in US Staffing Recruitment is Mandatory Candidates from the US Staffing industry with Hands on experience in sourcing and End to End Recruitment experiences. Ability to demonstrate Full Recruiting Lifecycle (gathering requirements, candidate prospecting, candidate screening, Negotiations, candidate submission, follow-up, Interview & On Boarding, etc.) Good command of verbal and written communication skills. Excellent Negotiation skills. Good in Relationship management with clients/vendors and consultants. Excellent analytical, presentation, and interpersonal skills. Should be highly adaptable to new technologies and business environments. Go-getter attitude. Team player. Work location & Interview Location : Lancohills, Manikonda Interested candidates can reach us nandini.g@cielhr.com | 6301474447 Thanks & Regards, Nandini.G, nandini.g@cielhr.com, 6301474447.

Skill required: Provider Network - Life Sciences Regulatory Operations Designation: Health Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relationsYou will be expected to coordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc. What are we looking for Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Role & responsibilities 1. Comprehensive care program delivery Assign and align care team members (care managers and counsellors) with respective families based on client needs. Act as the first point of escalation related to service delivery. The care leader to be the first point of contact for the families. Track families with no regular visits, calls or tasks and solve thru guidance to the care leader for breakthrus or by realigning a more compatible car team. Monitor and drive support during emergency situations. Drive progress on customer journey with customized actions and monthly initiatives Oversee customer onboarding (The introduction call should be led by the care leader. Key deliverable is a compatible care team alignment with the client. 2. Team Leadership, Mentoring & Recruitment Lead recruitment drives (mobilization & interviews for selection) for care managers and care counsellors in coordination with HR. Manpower planning, building team capacity & training of care managers and care counsellors. Monitor performance, conduct regular relationship health check , and share feedback to maintain service excellence. Identify and develop Care leaders. 3. Walk-in Support & Local Events Handle walk-in queries from prospective clients or family members with professionalism, empathy and provide guidance on services, packages, and onboarding process. Plan and execute, 15 every month, local events, workshops, health talks, yoga sessions, and cultural gatherings and recreational programs for senior citizens. 4. Leadership Reporting & Compliance Share monthly operational updates/challenges, client feedback, client satisfaction, and escalation summaries with senior leadership. Ensure development and compliance with internal SOPs, quality standards, and ethical practices in elder care service delivery.

JD:- Lead and manage hospital operations across departments Implement SOPs and ensure NABH/compliance readiness Coordinate with clinical and non-clinical teams for service delivery Vendor and facility management

Job Title: Associate Operations - Wellness Programs Key Responsibilities: Ensure seamless day-to-day operations of the Condition Management Program, maintaining adherence to defined SLAs and process standards. Coordinate effectively between health coaches, relationship managers, medical experts, and internal teams to ensure smooth delivery of services. Handle user queries and escalations with empathy and efficiency, aiming for quick resolution and high user satisfaction. Monitor and track user journey and engagement to ensure timely follow-ups, renewals, and overall program adherence. Identify and flag operational or technical issues impacting user experience, and work cross-functionally to drive resolutions. Maintain regular reports and dashboards on program performance, escalations, and feedback trends. Requirements: 12 years of experience in healthcare operations, wellness programs, or condition management-related roles. Excellent communication and interpersonal skills, with the ability to manage multiple stakeholders. Strong problem-solving skills and a proactive attitude toward process improvement. Comfortable working in a dynamic, fast-paced environment with a user-first mindset. Familiarity with using CRM tools, ticketing systems, or operations dashboards is a plus. Please send your resume at mehak.jain@getvisitapp.com

Job description: Job Purpose: The Person in this Position is a first point of Contact in the Hospital, so he/she has to welcome the customer(s) with q warm smile and thoroughly enquire, guide regarding the facilities available, delegate the customers to either PCC/PRO/TPA/AO as required. Primary Responsibilities : Articulate the organization's vision to staff, patients and the community. Serve as a liaison among governing boards, medical staffs, Department managers, Doctor and visiting consultants and oversee Projects, Medical operations and Corporate Governance of the hospitals. Manage the team that runs each major function of the hospital to the highest professional standards Practical Financial acumen in managing budgets, Understand financial reports (at least P&L statement). Demonstrate ability to link financial targets to operational goals, plan and execute operational changes in the organization. Deep passion for customer wellbeing, coupled with a driving motivation to solve their problems and continually improve their experience. Attract high quality employees and provide them a supportive work environment. Develop the direct and indirect reportees of the Centre Head by conducting formal and informal assessment of their performance and providing feedback for improvement. The Centre Head will also provide access to training and coaching for employees. Work closely with the corporate team to develop and implement short and long-term strategic plans in accordance with the hospitals mission, vision, and philosophy. Oversees design, marketing, promotion, delivery and quality of programs, products and services Provide overall operational oversight; lead weekly and monthly operation reviews with groups core management team. Establishes and maintains communications and relations with the Medical Staff and supports development of business ventures with them, individually and collectively, that promote cooperation and coordinated effort in accomplishing mutual goals Encourage ownership of goals and initiatives and encourage active participation in decision-making. To provide leadership in coordination and implementation of medical and administrative policies, ensure changes to policies and protocols are clearly communicated to the concerned employees, doctors or any other concerned ones and the new policies & protocols are followed. Provide strategic leadership to Department Heads and officers. Establish a culture of open communication, accountability, and timely decision-making. Create a culture of continuous improvement across the organization by establishing a clear set of operational metrics and targets for each critical business process within the company Facilitate and promote process improvement to ensure customer satisfaction. Experience : Minimum of [7-10] years of experience in healthcare management, with at least [3-5] years in a senior leadership position in Multispecialty Hospital. Number of vacancies : 02 Preferred candidate profile 1. Knowledge of local languages. 2. Knowledge of office processes, procedures, and technology (Including Computer skill). 3. Experience in supervising, project and team activities. Ability to read and interpret accounting and financial reports. 4. localites candidates given priority 5. MHA (Master in Hospital Administration)/BAMS/BHMS/ MBA in HealthCare 6. Expert in Generating Hospital Revenue. 7. Immediate joiner.

As a Trainee Clinical Analyst you will: Assign and validate clinical codes to patient records per both UK guidelines (Training will be provided) and US guidelines (ICD-10-CM, CPT). Review patient charts, medical summaries and process invoices for coding completeness and compliance. Support QA activities and collaborate with UK/US clinicians and our India analytics team to ensure data integrity and coding consistency. Key responsibilities Review documentation (charts, discharge summaries, billing records) to extract and code clinical data Assign/validate codes in line with UK and US coding standards and payer requirements Generate routine & ad-hoc Excel reports (pivot tables, VLOOKUPs) to monitor coding accuracy and productivity Adapt to shifting prioritiessupport different projects, clients or workflows as business needs evolve Contribute to process improvements, update coding standards and participate in periodic audits Qualifications & skills Bachelors degree in Biology, Life Sciences or equivalent, or completion of an accredited ICD-10/CPT coding training program Solid grasp of human anatomy & medical terminology 612 months’ hands-on experience in medical coding, clinical data abstraction or allied healthcare analytics Advanced Excel proficiency (pivot tables, lookups, basic macros) Strong attention to detail, analytical mindset and excellent written/spoken English Nice-to-have AAPC (CPC) or AHIMA coding certification Experience with EHR/EMR systems Basic familiarity with UK clinical coding (OPCS-4)

Responsibilities: HR Operations end to end * Source profiles, shortlist candidates, coordinate interviews * Manage recruitment process from sourcing to offer * Collaborate with hiring managers on job requirements

Experience in patient service is required. To implement and manage operational plans. Developing departmental goals and objectives for workers to improve the patient experience Managing the hospital policies and procedures, ensuring that best practices are followed. Find ways to increase quality of patient's service. Leadership quality .

You will be responsible for overseeing the medical administration of a Super Speciality Hospital.,

The Operations Manager (Health & Benefits) is responsible for overseeing and optimizing operations within the health and benefits sector. This role ensures that health services and benefit plans are efficiently administered, meeting quality standards and regulatory requirements. Key Responsibilities: Manage ongoing transitions, SLAs, processes, and people. Handle the transition and setup of the Contact Centre. Create Standard Operating Procedures (SOPs) and track go-live progress. Get trained and certified to assist Customer Service Representatives (CSRs) with live work. Complete assigned tasks within the agreed Turnaround Time (TAT) with 100% accuracy Lead a team to ensure client delivery. Strive for zero escalations and errors (E&O). Facilitate career pathing and development of employees for advancement Manage SLAs, including queue monitoring, work allocation, and driving problem analysis and resolution. Communicate effectively with clients, conduct reviews, and provide timely responses. Generate effective and accurate reports of key metrics Conduct employee engagement activities as directed by the business. Provide timely updates to internal stakeholders and onshore counterparts. Drive process improvements and efficiencies. Must-Have Requirements: 3-7+ years of relevant and overall work experience. Knowledge of the Health & Benefits (HB) domain. Excellent communication and analytical skills. Proficiency in MS Office applications (MS-Excel, MS-Word) and SQL. Ability to handle difficult client situations and develop strategic solutions. Ability to multitask and demonstrate self-starter qualities. Basic knowledge of Quality tools such as Six Sigma, Kaizen, and LEAN is preferred. Strong analytical, planning, and organizational skills. This is a Work From Office (WFO) role supporting clients for 15x5 hours.

Dear Applicant, Hiring for US Healthcare - Operations Manager(OM) Role: Operations Manager I DESIGNATION: Operations Manager I LOCATION: Pune Qualification : Any Graduate PACAKAGE : 13LPA YEARS OF EXPERIENCE: 10-12 years Key Role and Responsibilities: Managing a team of 150 associates with the help of aligned 5 to 7 TLs Meet and exceed SLA targets Understand operational metrics & have governance to ensure no misses Drive performance and exceed the expectations Attend weekly and monthly reviews with Internal Stakeholders and Client Actively involved in client calls & manage client needs Monitor production, efficiency, and schedule adherence tool to ensure high levels of efficiency Establish cross skilling plan for the agents Develop the team members by providing necessary support and guidance and nominate them for different OD trainings Work closely with the team to ensure timely feedback is provided Create good engagement levels with team members and reduce attrition numbers Handle escalations (team and client) Ensure complete participation and contribution in organization/process level initiatives (e.g., Absenteeism, Attrition control) that may be implemented from time to time to improve efficiency Achieve stretch targets and make decisions as well as manage complex/ difficult employee situations Work as a Single point of contact for all non-operations departments and identify, evaluate & coordinate operational, Admin, IT and HR issues Make appropriate recommendations and adjustments to leverage resources, skill changes, post Overtime, or escalate as required Attrition Management & Employee engagement Ensure leaves for the team are planned so that productivity is not affected Coaching and feedback to mid and bottom quartile agents Mentoring top quartile performers Data collection and analysis of team performance parameters Contribute to process improvements and innovation Key skills and knowledge: Good communication and Analytical skills Planning and prioritization of schedule adherence Proficient with MS Office (Word, Power point and Excel) Flexible to work in Shifts (Morning and Night shifts and on Saturday/ Sunday weekly off) Ability to motivate under-performers to improve and excel US Healthcare expertise - preferred Interested candidates contact HR Hema@9136535233/ hemavathi@careerguideline.com

We are hiring a Healthcare Recruiter with minimum of 1-5 years of experience for Workforce solutions. Job Responsibilities: As a Healthcare Recruiter, you will be responsible for the following duties: As a Healthcare Recruiter, your day-to-day activities will be working on the Healthcare Requirements of our clients and sourcing candidates from various job portals and networking websites. Perform searches for qualified candidates according to relevant job criteria, using computer databases, networking, internet recruiting resources, cold calls, media, and referrals. Leverage various job portals e.g., Dice, Monster, Career Builder, indeed, etc. Must have an excellent understanding of Healthcare, Hospitals, Medical and other institutions in medical fields. Engage with potential candidates as per client requirements, including skills, education, experience, and competency. Source and Screen resume for the open position of healthcare role assigned by TL/Manager. Understand job profiles and schedule interviews with clients, accordingly, need to recruit Registered Nurses, Licensed Practitioner Nurses, Medical Assistants, Physicians, etc. Making calls to the candidates and performing daily tasks like Screening and scheduling interviews. Regularly update the internal tools and adhere to the company policies and practices while hiring. Communicate employer information and benefits during the screening process with candidates. Required Skills: 1- 5 yrs experience in US Staffing Recruitment is Mandatory Candidates from the US Staffing industry with Hands on experience in sourcing and End to End Recruitment experiences. Ability to demonstrate Full Recruiting Lifecycle (gathering requirements, candidate prospecting, candidate screening, Negotiations, candidate submission, follow-up, Interview & On Boarding, etc.) Good command of verbal and written communication skills. Excellent Negotiation skills. Good in Relationship management with clients/vendors and consultants. Excellent analytical, presentation, and interpersonal skills. Should be highly adaptable to new technologies and business environments. Go-getter attitude. Team player. Interested candidates can reach us syed.cb@cielhr.com | 9394368397

Looking for a skilled professional with 5-8 years of experience to lead our delivery team in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills. Roles and Responsibility Lead the delivery team to ensure successful project execution and client satisfaction. Develop and implement effective project plans, resource allocation, and risk management strategies. Collaborate with cross-functional teams to identify and prioritize project requirements. Provide guidance and mentorship to team members to enhance their skills and performance. Monitor and report on project progress, identifying areas for improvement and implementing corrective actions. Ensure compliance with company policies, procedures, and industry standards. Job Minimum 5 years of experience in healthcare management services or a related field. Strong knowledge of healthcare operations, including medical billing, claims processing, and patient care coordination. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills, with attention to detail and accuracy. Experience with CRM/IT enabled services/BPO is an added advantage.

Dear Candidates, Greeting from Birla Fertility & IVF (A Unit of CKA Birla Healthcare Pvt. Ltd.). We are looking to hire Manager, Operations. Minimum Education: Graduate Locations: Nagpur Salary: As per company standard. Pre-requisites for consideration of candidature: 5+ years of experience in managing Operations, P&L & Revenue for a full unit / multiple units in reputed Fertility Clinic or Day-care Centre or Hospital. Should have worked minimum 2 years on P&L, Revenue Generations & Conversion/Counselling for centre/hospital - Mandatory. Should have handled a team of at least 4-5 members and be proficient in training Role Summary: Manager, Operations is responsible to ensure a well administered center overall and deliver unparalleled level of patient care and service levels at customer touchpoints across the center Receptions, Billing, Call center, CRM, Pharmacy, OPD, Waiting lounge, Phlebotomy, F&B, Laundry, HK, Security (b) drive conversions and counselling. Key Job Responsibilities: Document, communicate and implement all front office SOPs: including grooming and communication guidelines to deliver exceptional patient service within the facility. Monitor and ensure compliance to these processes through rigorous checks and audits. Gather periodic feedback on the quality of front office service from visitors, patients and their families & define action plan to improve the same. Solve patient problems: attend to all patient and visitor escalations promptly. Identify the causes behind problems and offer solutions that can help address the problem within the shortest duration. Store patient information and records as per protocol: ensure that all information is recorded, stored and shared accurately and safely. Ensure patient safety: implement all emergency and code related protocols in the department. Ensure that staff are aware of their roles and trained to perform them well. Complete all managerial responsibilities towards staff: delegate duties to staff to support the day-to-day operations of the unit and enable them to perform their responsibilities towards patients. Maintain staff discipline and professionalism. Ensure business targets of conversion and counselling are met, keep a strong vigil on revenue leakage. Manage donor agencies, surrogacy agencies, regulatory compliance of the center. Day to day issues and management of F&B vendor, Lab vendor, security agency, Housekeeping and Laundry agency to ensure timely execution and quality of service. Ensure Hygiene and upkeep of the center as per defined KPI / standards. Interested candidates can share updated resume on "Dilip.giri@birlafertility.com" . Also, please do refer your friends. - Regards, Team HR Birla Fertility & IVF (A unit of CK Birla Healthcare Pvt. Ltd.)

Role & responsibilities Key Responsibilities: Clinical & Patient Care Responsibilities: Supervise and monitor patient care activities in the ICU to ensure adherence to established protocols and NABH guidelines. Coordinate with intensivists, consultants, and other healthcare professionals to ensure seamless patient care. Conduct clinical rounds and review critically ill patients treatment plans and progress. Monitor infection control practices and ensure zero tolerance for hospital-acquired infections. Ensure the implementation of emergency protocols (CPR, Code Blue) and critical care policies. Operational & Administrative Responsibilities: Manage the day-to-day operations of the ICU, including bed allocation, patient admissions, and transfers. Ensure proper documentation, including patient records, nursing notes, and incident reports, as per NABH requirements. Monitor and maintain ICU equipment, biomedical devices, and supplies to ensure optimal functionality. Prepare daily/weekly/monthly reports related to ICU census, performance indicators, and quality metrics. Plan duty rosters for ICU staff and ensure adequate manpower coverage at all times. Staff Management & Training: Lead, mentor, and evaluate ICU nursing staff, technicians, and other support personnel. Conduct regular training sessions and mock drills (e.g., CPR, Code Blue, disaster preparedness) to maintain staff competency. Assess the performance of staff and provide feedback for continuous improvement. Facilitate induction programs for new staff and ensure adherence to ICU protocols and safety standards. Quality Assurance & NABH Compliance: Ensure strict adherence to NABH standards, protocols, and audits. Conduct regular audits of nursing care, patient records, and ICU procedures. Implement corrective and preventive action plans (CAPA) for non-conformities identified during audits. Monitor key performance indicators (KPI) such as mortality rates, infection rates, and length of stay. Coordination & Communication: Act as a liaison between ICU, other hospital departments, and patient families. Facilitate timely communication of patient status and treatment plans to families with sensitivity and clarity. Collaborate with pharmacy and biomedical teams to ensure uninterrupted supply of critical medicines and equipment. Qualifications & Experience: Education: BAMS/ BDS/MHA Experience: Minimum 25 years of ICU Coordinator settings, including a supervisory role. Skills: Strong clinical knowledge of ICU protocols, emergency care, and critical care management. Leadership and team management abilities. Excellent communication, coordination, and decision-making skills. Familiarity with NABH standards, quality control, and documentation. Key Competencies: Patient-centric approach and empathy. Ability to handle high-pressure situations. Strong organizational and problem-solving skills. Commitment to continuous quality improvement. Interested candidate can share their CV on whatsapp 7200175988 along with the current CTC Contact person - Deepika Bhainsora

Hello Connections..! We have Huge openings for Ar callers!!!! Greetings from Happiehire!!! Designation: Ar caller / Sr Ar caller (International voice process) Experience: 1 to 4 years - (physician billing / hospital billing / Denials, voice process) **** Chennai location / Bangalore location / Mumbai location*** Experience in physician or hospital billing Denial experience mandatory Good salary hike Virtual /walkin available FOR IMMEDIATE RESPONSE SEND CV TO 9344161426 saranya HR Happiehire

Visit Health Operations Associate FULL-TIME, NOIDA About Us Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of Indian families. Our services range from physical and mental wellness to OPD benefits, empowering both individuals and corporations to prioritize well-being. Our Core Offerings - Employee Assistance Program (EAP): Mental health support services for a balanced work-life experience. - Personalized Health Plans: Tailored wellness programs with fitness, meditation, and nutritional guidance. - Health Check-ups & Screenings: Preventive check-ups and vaccinations for proactive health management. - Comprehensive Wellness Programs: Designed to boost morale, productivity, and holistic employee health. - Preventive & OPD Care: Seamless primary care and OPD services, reducing out-of-pocket expenses through cashless OPD benefits. Founding Team The founding team Chetan Anand, Anurag Prasad, Vaibhav Singh, and Shashvat Tripathi established Visit Health to bridge the healthcare gap in India. Driven by their experiences with limited healthcare access in Pilani, they have built Visit Health into a platform that advocates quality, accessible healthcare for everyone. What Sets Us Apart - Comprehensive & Flexible OPD Benefits: Visit offers unlimited access packages for employees and dependents, covering mental health, nutrition, diagnostics, and doctor consultations. - Integrated Platform: Combining primary and secondary care, our platform connects corporates, insurers, and retailers, making healthcare seamless and holistic. - Engagement & Gamification: AI-driven insights, step challenges, and rewards (FitCoins) drive high engagement and builds lasting healthy habits. - 24/7 Accessibility: Accessible health support anytime, designed to address Indias diverse healthcare needs. Key Milestones & Achievements - Expanding Primary Care Access: Serving over 5 million users with 1.5 million annual health checkups, 500,000 doctor consultations, and 200,000 pharmacy orders. - Strategic Partnerships: Collaborations with leading insurers and doctors, reaching 2,500 major Indian corporations and MSMEs. - Technological Innovation: Introduced Indias first cashless OPD insurance program in partnership with Apollo Munich, with a network of over 35,000 doctors. - Awards & Recognition: Honored in Forbes 30 Under 30 Asia (2020) and BITSAA Global 30 Under 30 (2022). - Funding Success: Secured over $40 million in investments to drive growth and service expansion. Future Vision Visit Health aims to further strengthen India’s primary care infrastructure, expand its corporate and insurer partnerships, and introduce advanced health tech solutions. With a focus on universal health coverage, we’re committed to making healthcare accessible for all employees and their families, supporting them in leading healthier lives. Visit Health — Empowering workplaces with accessible, affordable, and impactful healthcare. We are looking for Operations Associates to join our high energy team You will have a direct impact on user satisfaction. You'll work as part of a high-energy team that's scaling across all Operations functions. Pushing time bound resolutions on outbound calls, ensuring quality escalation resolution across multiple Operations functions while also coordinating between the users and empanelled health centres will be critical. As part of your day-to-day work, you will Communicate textually as well as verbally with end users. Coordinate with customers, labs, hospitals to ensure the service. Execute resolution implementations and work towards appropriate balance between quality, promptness and coordination. Work with a cross-discipline team of diverse verticals within the Operations team. Must Haves A Bachelor’s Degree. Expert knowledge of operations processes. Working knowledge of calling process. Good understanding of user grievance redressal. Experience of over 1 year in Operations (preferably in the Healthcare Technology Industry)- Good understanding of Hindi and English. Proficient in Communication (Written as well as verbal). Please share your resume on mehak.jain@getvisitapp.com

Role & responsibilities Oversee hospital operations including departments like outpatient, inpatient, emergency, surgical, and diagnostic. Ensure smooth functioning of all departments by coordinating with department heads. Implement hospital policies and ensure compliance with healthcare laws and safety regulations. To Apply: Call- 7014755264 / 9822092111

Role & responsibilities Patient Flow & Admissions/Discharges Monitor and coordinate patient admissions, transfers, and discharges. Ensure all documentation is completed promptly and communication protocols are followed. Staff Scheduling & Allocation Organize and adjust staff schedules. Coordinate nursing assignments and float coverage to maintain optimal floor coverage Resource Management Oversee availability of supplies, medical equipment, and support services. Monitor inventory, order replacements, and collaborate with supply chain teams . Interdepartmental Coordination Serve as liaison between doctors, departments, and ancillary teams to coordinate consultations, diagnostics, and procedures.

Roles & Responsibilities: l Coordinating office activities and operations to secure efficiency and compliance to company policies l Supervision of doctors and operational staff members. l Ensure smooth functioning of operations l Any other responsibility as may be assigned from time to time l Attending and solving patient queries on daily basis and thereby closing the loop l Assisting the operations team for smooth function of department. l Implementing Policy: To ensure patients safety, a manager must enforce rules and policies. l A healthcare operation executive oversees the daily functioning of a dental clinic. l Coordinating and implementing patient counselling as and when Required l Oversee the environment of care/safety program for the Clinic. l Managing doctors and clinic staff duty roster l Assist to doctors for operations issues. Requirements - l Any Graduate l Minimum 2 year experience l MS Office skills l Excellent proven analytical and problem-solving skills l Strong work ethics and attention to detail

Voice hiring for AR calling and health insurance International Voice. Location :- Bangalore Shift :- US shift (Rotational) Pick and drop available, Food available. We are seeking a Patient Support Service Representative (Voice) to handle customer queries and provide assistance related to healthcare services. The role requires eective communication skills, attention to detail, and the ability to work in a fast- paced environment. What job duties can I expect to perform as a Customer Support Representative? Handle inbound and outbound calls related to healthcare services. Service customers seeking support with their monthly healthy benet package. This monthly benet can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/u and nutritional supplements. Customers will seek help with replacement cards, balance checks, and contact information updates. Successful associates can distinguish varying levels of customer complexity & communicate Ensure compliance with HIPAA and other healthcare regulations. Resolve customer queries efiiciently while maintaining professionalism. Maintain records of patient interactions and escalate complex cases when needed. Bachelor's degree in any field Strong verbal and written communication skills. Ability to handle customer inquiries with empathy and professionalism. Basic knowledge of healthcare processes and medical terminologies (preferred). Problem-solving and multitasking abilities.