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10.0 - 15.0 years
18 - 30 Lacs
Noida
Work from Office
6. Patient Experience & Engagement Ensure patient satisfaction by monitoring service quality, TATs, and grievance redressal. Oversee implementation of patient feedback mechanisms and service recovery. Role & responsibilities Qualified MBBS with high integrity & compassion, leveraging over 10+ years of rich experience in managing Hospital Operations, Health Administration, P&L Management, Planning, Commissioning & Starting of Projects to enhance market share, accomplish multiple digit growth of revenue through short-term & long-term planning Broad-based expertise in the areas of budget planning, management of all statutory compliances, medico-legal issues and cost-effective operations with as...
Posted 2 months ago
1.0 - 3.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Job Title: Senior CSA Job Category: Associate Function/Department: Operations Role Description: Roles & Responsibilities Processing and data entry for routine types of physician and contract linkage transactions such as: Load new physician demographics and contract linkage using the appropriate loading instruction guidelines (i.e. Managed Care Forms, Provider Data Loading Templates, etc.) Perform physician demographics and contract linkage data using the appropriate loading instruction guidelines (i.e. Managed Care Forms, Provider Data Loading Templates, etc.) Responsible for ensuring all data elements necessary to complete the request are provided and responds to the submitter with a detail...
Posted 2 months ago
3.0 - 6.0 years
5 - 8 Lacs
Gurugram
Work from Office
About 2070 Health W Health has set up India s first healthcare- focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months include Elevate Now, Nivaan Care, Reveal Healthtech and BabyMD. About Everhope Oncology Everhope Oncology is on a mission to transform cancer care by making high-quality treatment more accessible, patient-friendly, and closer to home. ...
Posted 2 months ago
1.0 - 6.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Customer Support Associate (International Voice Process) Requirements: - Excellent Communication in English. - Minimum of 1 year of BPO experience. - Immediate joiners only!!! Job summary: As an International Voice Process Associate for a customer support domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities : Handle inbound from customers in a professional and friendly manner. Perform eligibility and benefits ...
Posted 2 months ago
5.0 - 10.0 years
6 - 11 Lacs
Gurugram
Work from Office
Incumbents may be part of a project management office (PMO) in their business and will be required to develop communication campaigns and go to market strategy for some of the projects. Primary Responsibilities: Project Management & Execution Lead and manage complex, cross-functional projects from concept to completion, ensuring alignment with brand and business goals Develop project scopes, timelines, budgets, and resource plans; manage risks and resolve issues proactively Ensure all deliverables meet healthcare compliance standards and brand guidelines Brand Strategy Integration Translate brand strategy into actionable project plans that reinforce our TIE identity across OGA and within Ent...
Posted 2 months ago
2.0 - 5.0 years
4 - 6 Lacs
Thane, Navi Mumbai
Work from Office
Roles and Responsibilities Manage a team of healthcare professionals responsible for medical billing, claims processing, and customer service. Oversee daily operations to ensure efficient workflow management, quality control, and adherence to SLA targets. Develop strategies to reduce attrition rates through effective training programs and employee engagement initiatives. Collaborate with cross-functional teams to identify areas for improvement in healthcare processes and implement changes accordingly. Analyze performance metrics such as AHT, CSAT, SLA compliance, shrinkage rate, etc. to optimize team efficiency. Share CV on neelam.shahu@teleperformancedibs.com Contact - 9594690866
Posted 2 months ago
0.0 - 1.0 years
2 - 6 Lacs
Chennai
Work from Office
Skill required: Membership - Life Sciences Regulatory Operations Designation: Health Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Embedding digital transformation in healthcare operati...
Posted 2 months ago
1.0 - 3.0 years
4 - 5 Lacs
Gurugram, Delhi / NCR
Work from Office
Preferred Experience: Data Generation and analysis: Daily, Monthly, and Annual reports regarding number of admission, discharges, complete and incomplete health record charts are generated, manipulated, analyzed and sent to Deputy Medical Superintendent. Mortality Statistics: Statistics of mortality are generated which include consultant- wise data, postoperative death rate, procedure wise data, MSH mortality data, month-wise data, Cardio/CTVS mortality data, gross death rate, net death rate, average discharge per day data and the same is sent to Deputy Medical Superintendent as and when required. Comparative analysis of file completion rate of current month with previous months is done. Pen...
Posted 2 months ago
0.0 - 1.0 years
2 - 6 Lacs
Chennai
Work from Office
Skill required: Claims Services - Claims Administration Designation: Health Admin Services New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Embedding digital transformation in healthcare operations e...
Posted 2 months ago
3.0 - 4.0 years
3 - 4 Lacs
Ghaziabad
Work from Office
"Responsible for implementing NABH standards, conducting audits, ensuring compliance, managing quality indicators, patient safety, and continuous hospital quality improvement." Provident fund
Posted 2 months ago
2.0 - 7.0 years
2 - 3 Lacs
Bengaluru
Remote
Role & responsibilities Contact new candidates for evaluation based on the guidelines provided Schedule training session with the candidates Conduct training for the candidates to ensure smooth onboarding Audit the work and provide feedback Create and update training content Preferred candidate profile Good communication skills Attention to details Operations management Training and development Ability to perform repetitive tasks with minimum errors
Posted 2 months ago
10.0 - 15.0 years
12 - 18 Lacs
Jaipur
Work from Office
Must be from army background only. Should have experience of security, housekeeping, GDA, Maintenance,F&B and Patient Care department. Specific experience of Hospital background.
Posted 2 months ago
12.0 - 16.0 years
10 - 15 Lacs
Kochi
Work from Office
Role & Responsibilities: Responsible for governance and effective implementation of the organizations vision, mission, and values. Oversee the day-to-day operations of the Centers to ensure smooth functioning. P&L & Operations: Full accountability for the Centers profit and loss performance. Manage day-to-day operations of Center facilities, ensuring compliance with NABH standards. Develop and implement strategies to improve patient care, customer service, and doctor relationships. Ensure process optimization and smooth functioning of Center operation Lead Management Ensure all incoming leads are attended to proactively with a quick turnaround time. Achieve a minimum lead conversion rate. Cu...
Posted 2 months ago
8.0 - 13.0 years
7 - 11 Lacs
Chennai
Work from Office
We are looking for a skilled professional with 8 to 14 years of experience to join our team as an Assistant Manager - Delivery in Chennai. Roles and Responsibility Manage and oversee the delivery of healthcare services to ensure high-quality patient care. Coordinate with healthcare professionals to develop and implement effective treatment plans. Monitor and analyze patient outcomes to identify areas for improvement. Collaborate with cross-functional teams to resolve issues and improve service quality. Develop and maintain relationships with key stakeholders, including patients, families, and healthcare providers. Identify and mitigate risks associated with healthcare service delivery. Job M...
Posted 2 months ago
5.0 - 8.0 years
10 - 14 Lacs
Chennai
Work from Office
We are looking for a skilled professional with 5-8 years of experience to lead our delivery team in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills. Roles and Responsibility Lead the delivery team to ensure successful project execution and client satisfaction. Develop and implement effective project plans, resource allocation, and risk management strategies. Collaborate with cross-functional teams to identify and prioritize project requirements. Provide guidance and mentorship to team members to enhance their skills and performance. Monitor and report on project progress, identifying areas for improvement and implem...
Posted 2 months ago
18.0 - 22.0 years
27 - 30 Lacs
Bengaluru
Work from Office
Looking for a skilled Senior Director - Solutions to lead our team at Omega Healthcare Management Services Private Limited in Bangalore. The ideal candidate will have 18-22 years of experience. Roles and Responsibility Develop and implement comprehensive solutions to meet client needs. Lead cross-functional teams to deliver high-quality services. Collaborate with clients to understand their requirements and provide tailored solutions. Analyze market trends and competitor activity to identify opportunities. Provide strategic guidance and support to junior team members. Ensure timely delivery of projects and tasks. Job Proven track record of success in managing complex projects and teams. Stro...
Posted 2 months ago
0.0 - 1.0 years
1 - 1 Lacs
Mumbai
Work from Office
Job Details Work: Rotational shifts, predominantly night shifts. Eligibility Criteria: Qualification: Any graduate fresher with excellent communication skills. Note: Technical or Hotel Management degrees are not eligible. Experience: BPO experience with complete documents will be an added advantage. Full-time students are not eligible. Self-travelling & out-of-boundary candidates will not be considered (refer to attached boundary list). Salary & Benefits: Salary: 2,40,300 LPA Night Shift Allowance: 0 – 3,000 per month Monthly Incentive Post-Training (MIP): 3,000 for freshers 4,500 for candidates with 1+ year international voice experience Transport: Night/odd hours drop facility available be...
Posted 2 months ago
2.0 - 5.0 years
3 - 5 Lacs
Noida, Bengaluru, Mumbai (All Areas)
Work from Office
Role: Hospital Desk Executive Hospital Desk Executive will be the Single point of contact at the Hospital for the Medi Assist Raksha Prime Service. Roles and Responsibilities Close Coordination with the Hospitals and the Medi Assist Internal Stake Holders for patients best discharge experience. Collaborate with the operations team to ensure timely and accurate data processing. Ensure maximum discharges are happening through the Raksha Prime Services. Use relevant tools and MIS tools to organize data for reporting purposes. Qualification : Bachelor's/Masters Degree in the field of Pharmaceutical/Hospital Management/Medical Sciences/Insurance (but not Mandatory) Experience: 2-3 Years’ Experien...
Posted 2 months ago
0.0 - 1.0 years
2 - 6 Lacs
Chennai
Work from Office
Skill required: Claims Services - Claims Administration Designation: Health Admin Services New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Embedding digital transformation in healthcare operations e...
Posted 2 months ago
0.0 - 1.0 years
2 - 6 Lacs
Chennai
Work from Office
Skill required: Claims Services - Claims Administration Designation: Health Admin Services New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Embedding digital transformation in healthcare operations e...
Posted 2 months ago
5.0 - 10.0 years
5 - 7 Lacs
Rajahmundry, Tirupati, Guntur
Work from Office
Job description Roles & Responsibilities: Ensure smooth functioning of all healthcare operations in the assigned hospital. Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence. Handling the revenue of the hospital. Ensure smooth functioning of the assigned branch. Tracking branch performance. Focus on patient satisfaction and quality. Credit billing status to be monitored. Pending ALs to submission of bills. Checking of Counsellors reports daily for Advise Vs Converted / Counselled. Conducting Weekly and Monthly reviews with Counselors, Floor managers and PCA. Report to be submitted to Management. Giving On Job tra...
Posted 2 months ago
10.0 - 18.0 years
9 - 15 Lacs
Kolkata
Work from Office
•Lead our B2B/B2C ops, sales & strategy with strong leadership and data skills. •Drive growth via partnerships, optimize KPIs, scale models, expand digital health services. •10+ yrs in Ops/Sales/Strategy in healthcare or social enterprise preferred.
Posted 2 months ago
10.0 - 17.0 years
30 - 40 Lacs
Gandhinagar, Ahmedabad, Vadodara
Work from Office
Role & responsibilities Leads and directs the Business units service delivery through reporting leaders, managers and broader team. Establishes operational goals, objectives, and budgets and relevant measurement systems to monitor and report progress. Takes full ownership of driving on customer service delivery KPIs, operational metrics including productivity & quality whilst delivering better financial results including cost-to-serve. Responsibilities include the planning of optimal operating policies and procedures required to deliver quality services and enhance operational processes and workflows. Preferred candidate profile 10+ years of progressive experience on leading and managing lar...
Posted 2 months ago
0.0 - 2.0 years
3 - 6 Lacs
Ahmedabad
Work from Office
Responsibilities: * Manage health insurance claims from start to finish. * Ensure timely TAT compliance through process improvement. * Prepare medical summaries for cashless procedures.
Posted 2 months ago
5.0 - 10.0 years
3 - 6 Lacs
Mumbai
Work from Office
Role summary We are looking for a reliable and detail-oriented Data Entry Operator (DEO) to support our Helpdesk team within the healthcare environment. The role involves accurate data entry, record maintenance, and coordination with internal teams to ensure timely resolution of support requests related to patient services, appointments, medical records, and other healthcare operations. What the role entails Key accountabilities/ responsibilities Enter and update patient-related data, service requests Maintain logs of Helpdesk tickets including follow-ups, resolutions, and turnaround times. Coordinate with medical, professionals , and administrative teams for accurate data collection and cla...
Posted 2 months ago
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