264 Healthcare Operations Jobs - Page 11

We are hiring a PAP Lead to manage and oversee our Patient Assistance Program (PAP) operations in Mumbai. The role involves coordinating with patients, healthcare providers, internal teams, and third-party vendors to ensure timely support and service delivery. The ideal candidate will have strong leadership abilities, healthcare operations experience, and a compassionate, patient-centric approach. This role is critical in driving program efficiency, maintaining compliance, and ensuring a seamless patient experience.

Dear Candidates, Greeting from Birla Fertility & IVF (A Unit of CK Birla Healthcare Pvt. Ltd.). We are looking to hire Manager, Operations. Minimum Education: Graduate Locations: Patna Salary: As per company standard. Pre-requisites for consideration of candidature: 5+ years of experience in managing administration for a full unit / multiple units in reputed Fertility Clinic or Day-care Centre or Hospital. Should have worked minimum 2 years on P&L, Revenue Generations & Conversion/Counselling for centre/hospital - Mandatory. Should have handled a team of at least 4-5 members and be proficient in training Role Summary: Manager, Operations is responsible to ensure a well administered center overall and deliver unparalleled level of patient care and service levels at customer touchpoints across the center Receptions, Billing, Call center, CRM, Pharmacy, OPD, Waiting lounge, Phlebotomy, F&B, Laundry, HK, Security (b) drive conversions and counselling. Key Job Responsibilities: Document, communicate and implement all front office SOPs: including grooming and communication guidelines to deliver exceptional patient service within the facility. Monitor and ensure compliance to these processes through rigorous checks and audits. Gather periodic feedback on the quality of front office service from visitors, patients and their families & define action plan to improve the same. Solve patient problems: attend to all patient and visitor escalations promptly. Identify the causes behind problems and offer solutions that can help address the problem within the shortest duration. Store patient information and records as per protocol: ensure that all information is recorded, stored and shared accurately and safely. Ensure patient safety: implement all emergency and code related protocols in the department. Ensure that staff are aware of their roles and trained to perform them well. Complete all managerial responsibilities towards staff: delegate duties to staff to support the day-to-day operations of the unit and enable them to perform their responsibilities towards patients. Maintain staff discipline and professionalism. Ensure business targets of conversion and counselling are met, keep a strong vigil on revenue leakage. Manage donor agencies, surrogacy agencies, regulatory compliance of the centre. Day to day issues and management of F&B vendor, Lab vendor, security agency, Housekeeping and Laundry agency to ensure timely execution and quality of service. Ensure Hygiene and upkeep of the centre as per defined KPI / standards. Interested candidates can share updated resume on "akashi.gola@birlafertility.com" . Also, please do refer your friends. - Regards, Team HR Birla Fertility & IVF (A unit of CK Birla Healthcare Pvt. Ltd.)

Priority Telugu Language Fluent in speaking Hindi & English Patient Coordination over call/email Patient Query resolution Payment collection from patient over call. Perks and benefits Health Insurance for employee.

Key Responsibilities: Sales Operations: Develop and implement sales and marketing strategies to generate leads, acquire new clients, and expand the organization's customer base. Strengthen relationships with Referral Doctors and improve referral business. Ensure proper implementation of sales processes and adherence to company policies. Monitor and manage sales budgets and expenses. Marketing Operations: Market Research and Analysis: Conduct thorough market research to identify trends, opportunities, and competitive dynamics in the home healthcare industry. Analyze market data, customer needs, and industry developments to inform business strategies and identify areas for growth. Partnership Development: Identify and establish strategic partnerships and collaborations with healthcare providers, insurers, community organizations, and other relevant stakeholders. Negotiate and manage partnership agreements to enhance the organization's service offerings and market reach. Relationship Management: Build and maintain relationships with key clients, referral sources, and industry influencers. Conduct regular client meetings, presentations, and negotiations to nurture long-term partnerships and ensure client satisfaction. Competitive Analysis: Monitor and analyze competitor activities, pricing, service offerings, and market positioning. Identify competitive advantages and develop strategies to address competitive challenges.

Job Title: Medical Superintendent Location: Kishangarh, Near Ajmer, Rajasthan Industry: Healthcare / Hospital Employment Type: Full-Time Job Summary: We are seeking an experienced and dedicated Medical Superintendent to lead the clinical and administrative operations of our reputed multispecialty hospital in Kishangarh. The ideal candidate will oversee day-to-day hospital functioning, ensure regulatory compliance, uphold clinical standards, and coordinate between medical, nursing, and support teams. Key Responsibilities: Oversee hospital operations, clinical services, and patient care standards. Supervise and coordinate with HODs, consultants, and nursing staff. Ensure compliance with NABH, MCI, and other regulatory guidelines. Implement and monitor hospital SOPs, quality protocols, and safety measures. Drive hospital performance through patient satisfaction, operational efficiency, and clinical outcomes. Handle crisis management, emergency readiness, and incident reporting. Manage resource allocation, budgeting, and cost control. Act as a liaison between management and clinical departments. Lead internal audits, training programs, and staff development initiatives. Key Skills Required: Hospital Administration Clinical Governance & Policy Implementation Leadership & Team Management NABH Accreditation Process Emergency & Crisis Management Communication & Interpersonal Skills Healthcare IT & Hospital Information Systems (HIS) Qualifications: MBBS (mandatory), preferably with MHA/MD (Hospital Administration), MS/MD in any specialization or equivalent qualification. Minimum 8-10 years of experience in hospital administration with at least 35 years in a leadership role. Experience in a NABH-accredited setup is highly desirable. Salary: Competitive, based on experience and qualifications Apply Now: For more information or to apply, please contact: Healthcare Recruitment Manager Khushi Jain - 7611917000

on-site operations at night shifts, rounds, resolve queries, overall monitoring bed capacity, admissions, transfers, discharges. Coordinate emergency situations to the respective & decision making, adhere compliance safety, prepare incidents reports Required Candidate profile MHA, BHM Min. 3–5 years of exp. in a Hospital Strong leadership, communication, decision-making skills. Knowledge of NABH Ability to work under pressure. Send your resume to: hr@jimsh.org/9230932814

Responsibilities: Collaborate with healthcare teams on quality improvement initiatives Monitor patient satisfaction scores Ensure compliance with NABH standards Lead hospital's quality management system

Oversee daily operations & workflows Ensure process efficiency & compliance Team coordination & performance trackin Manage vendor & client relationships Strong problem-solving & leadership skills Perks and benefits Salary is depends on past experience &eligibility

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications. Perks and benefits: Mention available facilities and benefits the company is offering with this job.

Skill required: Membership - Life Sciences Regulatory Operations Designation: Health Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relationsCoordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc. What are we looking for? Good Communication skills and Any degree expect BE & B.Tech Good Communication skills and Any degree expect BE & B.Tech Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Claims Services - Payer Claims Processing Designation: Health Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims. What are we looking for? Good process knowledgeGood process knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Membership - Life Sciences Regulatory Operations Designation: Health Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relationsCoordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc. What are we looking for? Any GraduateVerbal and oral communication skillTyping skillsUS Health industry knowledge Roles and Responsibilities: Productiona. Processes requests in an accurate and timely manner.b. Ensure that set production turnaround times are metc. Research and resolve issues in request given the tools provided by the project.d. Communicate and coordinate with the Team Lead and onshore counter-parts to resolve questions and or issues on transactionse. Ensure that necessary updates in the Daily production log are done accurately and timelyf. Participate in daily team huddlesg. Should be flexible to support other teams internally as and when required Service Level Agreements and Performance Metricsa. Ensures individual and team service levels are met or exceededb. Individual and team daily production turnaround time target should be met or exceeded Qualitya Must be flexible with the ability to adapt to changes quickly and think conceptuallyb. Solid problem-solving skills to resolve complex customer inquiries.c. Possess the ability to perform with confidence to meet the targetsCoordinate with TLs and give inputs to update processing docs for the teamTrainingParticipates in and provides suggestions to the training programAttend and complete required training courses identified by HR and the project.Performance ManagementConstructively accept feedback on areas for improvement identified by the team lead and work on action plan/s to address them.Work with the team lead in ensuring that the identified performance strengths are maintained if not further developed.Needs to completed Versant, Language proficiency and typing test Qualification Any Graduation

Skill required: Membership - Life Sciences Regulatory Operations Designation: Health Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relationsCoordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc. What are we looking for? contract conversion Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Claims Services - Payer Claims Processing Designation: Health Admin Services Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims. What are we looking for? Contract conversion Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation