Head of Sales Operations

Location: Delhi-NCR

Experience: 18–22 years

Business Channels: 80 EBOs | 200 MBOs | E-Commerce

Current Scale: ₹100 Cr | Growth Mandate: ₹300 Cr in 2–3 years

Reports To: Promoter of the Company

About the Role

₹100 Cr to ₹300 Cr

Sales & Operations Head

What We Are Looking For

We want a leader who:

• Thinks and acts like a

  business creator

  , not just an operator.
• Has an innate ability to turn bold, ambitious goals into executable plans.
• Moves with a

  founder-like sense of urgency and ownership

  .
• Builds high-performing teams that are aligned, motivated, and accountable.
• Is deeply outcome-oriented and thrives in fast-paced, high-growth environments.
• Can work closely with the Promoter to translate vision into reality.

Key Responsibilities

1. Business Ownership & P&L Leadership

• Lead the business roadmap to grow from ₹100 Cr to ₹300 Cr within 2–3 years.
• Own the P&L for EBO, MBO, and e-commerce channels.
• Build and execute a bold sales and operations strategy aligned with the MD’s vision.
• Drive forecasting, planning, profitability, and operational efficiencies.

2. Rapid Retail Expansion (EBO / Franchise)

• Build an aggressive EBO expansion blueprint for metro, Tier 1, and Tier 2 markets.
• Create and scale a

  robust, profitable franchise network

  with strong partner ROI models.
• Lead faster store rollouts, site identification, and operational readiness.
• Ensure consistent brand standards through strong SOPs and customer experience metrics.

3. MBO Sales & Distribution Growth

• Strengthen and scale the existing 200+ MBO partner network.
• Expand into new territories and improve productivity and sell-through.
• Drive visibility, merchandising excellence, and long-term partner relationships.

4. E-Commerce & Omni-Channel Growth

• Scale marketplaces and the brand’s D2C business as core revenue drivers.
• Improve assortment, visibility, conversion, and profitability through cross-functional collaboration.
• Build a seamless omni-channel experience with unified inventory and customer engagement tools.

5. Team Leadership & Culture Building

• Build and lead a

  mission-driven, high-performance sales and operations team

  .
• Create a culture of speed, accountability, and execution excellence.
• Mentor regional and functional leaders to operate at scale.
• Foster a collaborative and solution-oriented environment across departments.

Professional Experience & Attributes

• 18–22 years in retail leadership roles, ideally in apparel or fashion wear.
• Demonstrated experience in scaling retail networks and managing multi-format sales.
• Strong P&L acumen and the ability to drive both topline and bottom-line performance.
• Highly entrepreneurial, with a builder mindset and strong execution capability.
• Excellent leadership, people development, and cross-functional influencing skills.
• Ability to work closely with the MD as a trusted partner and growth driver.

Why This Role Is Transformational

co-create the next chapter of the brand