Head of Fraud Risk - Ecommerce

Job Description

Industry : Ecommerce Experience Level: 15 + Years Reporting To: Chief Risk Compliance Officer Location: Mumbai Competencies & Skills: Minimum 15 years of fraud risk Management experience. Recognized fraud prevention qualification desired. Experience in managing e-commerce frauds (preferably buyer side) is a must. Direct experience in managing new/ existing MOs is mandatory. Excellent knowledge of Fraud Modelling and associated risks desired, with technical audit experience and related qualification. Must be able to work independently, managing time and multiple work streams effectively. Robust, credible, with an ability to grasp complex issues quickly Able to work within a team to manage projects and deliverables to completion Strategically agile and possess excellent influencing and presentation skills Able to develop and articulate strategy and long-term objectives for others in an engaging and collaborative manner Roles & Responsibilities : Working as part of a Risk Management function, you will be responsible for the implementing a comprehensive fraud risk management framework / Model for e-commerce business. You will have an expert knowledge of fraud, with an in depth understanding of fraud risks, fraud prevention and awareness of industry wide fraud risks. A good understanding of the Software/Product Development Lifecycle including IT project accounting will give you a competitive advantage for this role. You should have outstanding facilitation skills and experience of working with senior management, both individually and collectively in decision forums. You will need excellent written communication skills enabling you to provide comprehensive reports for use at Board level. Primary Responsibilities : Partner with Product, Technology and Operations teams to conceive, design, and monitor fraud strategies in order to mitigate fraud risk in the most precise manner possible; recommend which product features to build and why. Develop, augment and validate fraud identification and prevention solutions and processes and ensure appropriate cross-functional support to deal with systematic and malicious fraud events. Oversee analytical support to mitigate risk, enable revenue growth, and drive profitability through diverse analytical projects; analyze the effectiveness of existing fraud models and oversee the design, development, and management of new real-time fraud rules and models. Develop trending reports and key indicators to serve as early warning risk indicators for potentially fraudulent activity. Partner with internal stakeholders across the company to effect change and promote awareness through the coordination of fraud detection monitoring of system enhancements and statistical trend analysis. Build and manage a team of fraud analysts to deliver results as well as engage in people development and hiring decisions for the fraud management function Implementation of an internal fraud risk management framework, with initiatives covering prevention, detection and response work streams. Show more Show less