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Fairmont Hotels Resorts
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Guest service associate

Guest service associate

Fairmont Hotels Resorts

1 - 3 years

|

3 - 5 Lacs

Posted:2 weeks ago| Platform:

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Skills Required

guest service banquets guest handling steward activities housekeeping guest relations captaining front office beverage hospitality room service hotel management resort restaurant management waiter activities servicing communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assist guests with check in and checkout, as well as other cashiering duties

Review arrival lists and prepare compendiums prior to guests arrival and check-into system if necessary

Welcome guests on arrival, register and issue room keys according to departmental standards and procedures

Ensure that members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival

Liaise closely with other relevant departments to ensure that guests requests and needs are met

Update and maintain repeat guest history system

Any Degree in Hotel Management

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Fairmont Hotels Resorts

Hospitality

Paris

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