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Naukri Hospitality Jobs
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GSA – Front Office (Guest Service Associate)

GSA – Front Office (Guest Service Associate)

Naukri Hospitality Jobs

0 - 1 years

|

1 - 2 Lacs

Posted:1 day ago| Platform:

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Skills Required

guest service front office operations front office hospitality hotel management front desk front office management receptionist activities customer service guest handling office assistance sales telephone handling guest relations beverage resort

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to guests.

Roles and Responsibility

Manage front office operations, ensuring seamless guest check-in and check-out processes.
Handle guest inquiries and resolve issues professionally and courteously.
Coordinate with other departments to ensure efficient guest service delivery.
Maintain high standards of customer satisfaction through exceptional service.
Collaborate with colleagues to achieve sales targets and improve overall performance.
Ensure compliance with company policies and procedures.

Job Requirements

Excellent communication and interpersonal skills.
Ability to work well under pressure and handle multiple tasks simultaneously.
Strong problem-solving skills with attention to detail.
Team player with a positive attitude and willingness to learn.
Familiarity with hotel management systems and software applications.
Ability to maintain confidentiality and handle sensitive information.

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