166 Green Belt Jobs - Page 2

Roles and Responsibilities: Critically analyze assigned processes for effectiveness, quality and simplification. Diagnose process pain-points ; evaluate and develop alternative or effective solutions in liaison with key stakeholders; leveraging Process reengineering methods Implement process solutions to improve operational efficiency and recommend innovative solutions to achieve operational effectiveness, promote implementation of best practices Apply process improvement and reengineering methodologies and principles to conduct process modernization Capture the value of the operational efficiencies through quantitative metrics Document project/initiative progress and communicate to upper management and stakeholders Perform Business Process Improvement using various business consulting tools and methodologies Exposure to working with technology teams and solving operational issues using technology Preparing Business process documents - As Is, To Be, Benchmarking of KPIs, Solution design etc. Serve as a team member, track lead or engagement lead on business consulting engagements for clients Skills: Excellent in MS Excel, MS power point skills & Visio Good interpersonal skills Good coordination skill Exposure to internal control framework Basic Qualifications Graduate / Post Graduate degree in Accounting preferred Lean Six Sigma yellow Belt / Green Belt certified or trained (Optional) Experience: 3-6 years experience driving process improvement or consulting projects Location: Bangalore

Job Title Senior Systems Engineer - EMC Job Description We are seeking an experienced EMC Systems Engineer to join our IGT Systems team. This role is ideal for a compliance-focused professional with a strong background in medical device safety, EMC/EMI testing, and regulatory standards. You will lead EMC strategy development, risk management, and compliance activities, ensuring our products meet global regulatory requirements and maintain the highest standards of safety and performance. Job Responsibilities: Collaboratively co-create, define, execute, and maintain the EMC System strategy for IGT-S Systems as a part of the Norm Compliance Team IGT-S. Co-ownership of the System-level EMC Risk Management file, crafting and maintaining system-level EMC & Radio compliance evidence. Develop EMC processes, tools, and provide training for EMC engineers. Develop and own EMC-related renewal projects and ensure alignment with internal and external certifying bodies. Work closely with stakeholders such as the MDC team, EMC LAB , and internal and external certifying bodies to optimize the usability of created evidence. Foster successful cooperation within your team and with stakeholders. Qualifications: Bachelor s or Master s degree in Electronics, Electrical Engineering, Mechanical or a related field. 15+ years of experience in product safety and compliance engineering, with at least 5 years in EMC/EMI testing and certification. Proven experience with medical device standards including IEC 60601-1, IEC 60601-1-2 Hands-on experience with product certification processes (CB, NRTL, CSA). Strong understanding of risk management and EMC/Safety engineering. Experience in product development, lifecycle management, and regulatory audits. Excellent communication, coordination, and stakeholder management skills. Ability to work independently and collaboratively in a global, cross-functional environment. Preferred Attributes: Experience working or collaborating with certifying bodies and regulatory agencies. Strong focus on patient safety and product quality. Ability to lead and influence in a matrixed organization. Green belt certification

Mention Sneha HR on your resume Call me on - 8447457792 Job Title: Team Leader Voice Sales Program Location: Noida, Sector 63 Job Type: Full-time Experience Required: Minimum 2 years as a Team Leader in a voice sales program Job Summary: We are seeking an experienced and performance-driven Team Leader to join our voice sales program. The ideal candidate should possess strong operational knowledge, excellent people management skills, and a passion for delivering outstanding customer service. Key Responsibilities: Lead and manage a team in a voice-based sales environment to achieve sales targets and KPIs. Monitor team performance using key operational and sales metrics such as conversion rates, score calculation, parameters, ratings, and attrition rates. Provide coaching and feedback to team members to enhance performance and career growth. Drive customer satisfaction by ensuring adherence to service excellence standards. Implement and support people management best practices. Coordinate with operations and support teams to ensure smooth process execution. Requirements: Minimum of 2 years experience as a Team Leader in a voice sales program. Thorough understanding of operations and sales metrics, including conversion rates, score calculation, ratings, and attrition. Proven knowledge of customer care, sales processes, and customer service techniques. Strong proficiency in MS Office (Excel, Word, and PowerPoint). Preferred knowledge in Six Sigma (Green Belt), Lean methodologies, or related continuous improvement frameworks. Excellent communication and leadership skills. Preferred Skills: Analytical mindset with attention to detail Ability to work under pressure and meet tight deadlines Strong organizational and time management skills

1Role & responsibilities : 1.Lead consulting assignments and deliver business value to the customers through quality initiatives. 2. Support process excellence initiatives and drive improvement projects in a complex and fast paced environment. 3.Drive benchmarking and best practices deployment across accounts. 4.Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. 5. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. 6. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. 7. Drive projects to improve and maintain the profitability of the process.Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. 8. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. 9. Drive standardization practices and ensure strict compliance in internal and client defined processes. 10. Ensure all process metrics are met. Preferred candidate profile 1.Excellence head with a demonstrated history of working in the outsourcing/offshoring industry. 2. Experience in managing Quality/ Process Excellence initiatives for Large Engagements. 3. Must have led/ driven six sigma and lean projects. 4. Hands on experience in driving large transformational programs involving process reengineering, analytics, automation etc. 5. Must have worked in cross functional teams and demonstrated ability to drive change in the process. 6.Excellent oral and written communication skills and should be able to manage internal stake holders as well as customers. 7. Well versed with MS Office Excel and PowerPoint. 8. Exposure in driving high impact transformation projects involving technology and process re-engineering. 9. Certified BB from a recognized institute (Preferred), Green Belt mandatory. 10.Worked on Process Improvement projects.

Job Summary Drive continuous improvement culture through training coordination and implementation of principles of LeanSix Sigma in day to day operations in KPOBPO Understands and articulates problems issues in a timely and accurate manner from the delivery operations teams Prepare business cases project charters Automation Assessments RPA Business Requirement Documents BRD and use cases Participate in exploring solutions for problems and process bottlenecks Actively contributes to change implementation Responsibilities Must be certified Green Belt from a reputed certifying body organization eg ASQ or equivalent with excellent command in LeanSix Sigma methodology Must have experience in relevant domain reputed KPO is preferred Must have 10 years of work experience with minimum 4 years of relevant experience Must have excellent analytical presentation communication skill Should be a self-starter

Job Description: Essential Job Functions: Conduct quality control activities, including inspections and testing, to ensure product compliance with established standards. Assist in maintaining quality standards and documentation. Collaborate with cross-functional teams to implement corrective actions. Support the analysis of quality data. Provide assistance in the investigation of non-conformities. Maintain and update quality records and reports. Follow established quality assurance procedures and policies. Participate in internal quality audits and assessments. Basic Qualifications: Bachelors degree in a relevant field or equivalent combination of education and experience Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role Proven experience in security, risk, and compliance Proficiencies in quality assurance and risk management Continuous learner that stays abreast with industry knowledge and technology Other Qualifications: Advanced degree in a relevant field a plus Professional certifications in quality management or related areas, such as Six Sigma Black Belt, Green Belt, or Certified Quality Manager (CQM) a plus At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job Description: Essential Job Functions: Assist in the implementation of quality assurance strategies to ensure compliance with industry standards and regulations. Support quality control activities, including inspections, testing, and audits, to maintain product quality. Collaborate with cross-functional teams to uphold quality standards, policies, and procedures. Participate in the analysis of quality data and metrics for process improvement. Provide guidance to quality assurance technicians and analysts. Assist in preparing for internal quality audits and process assessments. Monitor key performance indicators (KPIs) related to quality and provide regular reports. Maintain and update quality documents and procedures. Basic Qualifications: Bachelors degree in a relevant field or equivalent combination of education and experience Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role Proven experience in security, risk, and compliance Proficiencies in quality assurance and risk management Continuous learner that stays abreast with industry knowledge and technology Other Qualifications: Advanced degree in a relevant field a plus Professional certifications in quality management or related areas, such as Six Sigma Black Belt, Green Belt, or Certified Quality Manager (CQM) a plus At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Company Description: eHealth Technologies is a leading healthcare technology company that advances the delivery of life-altering care. Since 2006, we have decreased time to treatment for millions of patients and are trusted by the top healthcare systems, HIEs, and CROs throughout the United States. Our advanced technology and compassionate team expedite the collection, organization, and delivery of medical records, images, and pathology materials so that care teams have exactly what they need, where they need it, to get their patients back on the road to recovery as quickly as possible. Our team takes great pride in working behind the scenes for 80% of the top hospitals to help hundreds of thousands of patients every year. Career Opportunity Description: This role is a member of eHealth Technologies Operational Excellence team, which leads a team of Quality Analysts in several functional areas and ensures compliance with accepted processes and procedures and regulatory requirements. This individual will be passionate about working for a global company, and embody a servant leadership approach prioritizing the growth, well-being, and empowerment of employees to meet team, department, and organization goals . This position is employee, vendor, and customer facing and requires solid customer service, organizational and follow through skills. The person chosen for this opportunity will have experience working in a dynamic, fast paced, technical, team-oriented work environment that is guided by and always upholds company core values. Primary Responsibilities: Opex Management - Lead and manage end-to-end project execution across multiple teams and geographies (US, HYD, AUG, Pune). - Define project scope, goals, deliverables, and timelines in alignment with organizational objectives. - Monitor project progress, identify risks, and implement mitigation strategies. - Drive Operational Excellence (OpEx) initiatives and continuous improvement programs. - Ensure compliance with HIPAA and internal data privacy/security protocols. Quality Process Management a. On a monthly basis perform random audits across all Operations team members. b. Ensure all focused audit done in a timely manner. c. Create a pareto of the top errors and determine root cause(s). d. Identify corrective/preventive actions and then work with the Operations Managers to reduce these errors. e. Teach/coach/mentor lower performing team members with a clearly defined goal to improve their individual attainment and/or quality score. f. Adheres to established business processes, policies, and regulations. g. Ensures all workflow, SOPs, policies, and procedures are followed appropriately with emphasis on strict adherence to HIPAA guidelines. h. Performs at a high level of quality to eliminate the potential for incorrect transfer of Patient Health Information. i. Maintains effective communication and good relationships with all eHealth employees. Designing, implementing, and overseeing Quality Assurance processes in other departments/teams as required Liaising with the Director of Human Resources/Manager of Training to communicate training needs as identified in the Quality Assurance process. Various additional duties as determined necessary by eHealth Technologies. BQM management from Quality standpoint overall (US, HYD, AUG & Pune) Driving OpEx projects. Communicate with managers with QA as well as OpEx team alignment. QA s Learning / development plan creation and Execution. Leadership & Supervision: Support & drive the Company s Mission, Vision, Values, and strategic objectives and key results. Support the departmental recruitment process by completing interviews and providing timely feedback in the candidate selection process. Plans/hosts engagement team activities (virtual and/or in person) on at least a semi-annual basis. Responsible for approving by-monthly/monthly reporting for all Quality Assurance team members, including approving/denying PTO requests, etc. Installs a strong sense of customer focus and professionalism throughout the team. Always expected to role model company values when interacting with individuals from his/her team, customers, internal partners, etc. Motivates the team in a calm and positive manner to ensure their success while providing development opportunities for Quality Analysts to exceed expectations on a regular basis. Provides regular team member recognition, including personal recognition and recognizing team members throughout the larger organization through avenues such as emails, Kudos Corner, Town Hall recognition, and other company wide recognition opportunities. Creates and supports a culture of trust, engagement, and inclusion for all employees. Routinely monitors Team members individual performance and quality and takes necessary actions to address any performance or quality issues as soon as possible. Writes and delivers 30/60/90 day and annual performance reviews and develops goals for each Quality Analyst including a developmental action plan that is reviewed and updated on a quarterly basis and shared with Director of Operational Excellence for their individual growth and development and future progression based on the employees career aspirations. Monitors individual growth and development of each Quality Analyst to ensure they are performing to their best abilities. Provides ongoing performance feedback to Quality Analyst to enable them to successfully meet/exceed their job expectations. Assesses and promotes training opportunities to continually increase the skill of team members. Proactively works to creatively solve problems and overcome challenges. Management reporting: Monitors progression of workload activities daily and reports on an as needed basis highlighting potential customer issues. Escalates issues immediately to Director of Operational Excellence as needed. Information Privacy and Security In an effort to safeguard the information privacy and security of all covered information Employee shall also be responsible for: Following eHealth Technologies information privacy and security policies, procedures, standard operating procedures, appendices, attachments, etc. Accessing, using, and disclosing only the minimum necessary covered information that is needed for job responsibilities, or otherwise allowed by law. Safeguarding the confidentiality, integrity, and availability of covered information at all times, whether or not on duty. Knowledge and Skill Requirements: High School Diploma or GED required. Bachelor s degree in business or similar field preferred. Two (2) years equivalent experience minimum required Two (2) years supervisory role preferred. Green Belt certified / Know of Six sigma tools. Knows how to create Process Map & SOPs. Call center experience desired. Working knowledge of HIPAA regulations and medical terminology Demonstrated excellence in effective and professional communications (written and verbal) with internal and external customers and all levels of management. Detail oriented and exhibits a sense of urgency to achieve desired results. Strong leadership and organizational skills and the ability to handle multiple tasks. Results-driven, action-oriented, and self-motivated mindset. Must be experienced and comfortable working in a fast-paced entrepreneurial environment and able to deal well with change and ambiguity Proficiency in all aspects of PC utilization including MS office, Sales Force. Ability to complete tasks accurately and within strict time constraints Ability to simultaneously manage several projects. Key Relationships: 1. Supervises a team of Quality Analysis and Operation Excellence Specialists 2. Directly supervised by Director of Operational Excellence 3. Interacts regularly with eHealth Technologies staff, customers, vendors, and community businesses. Essential Functions: 1. Physical Requirements: Extended periods of time typing, data entry, sitting, ready, writing. Lifting up to 20 lbs. 2. Mental Requirements include: General, Visual, and Numerical Intelligence. Analytical skills. 3. Work requires willingness to occasionally work a flexible schedule. 4. Work from the office 5. Schedule will overlap with US EST timing

We are seeking a highly experienced and strategic Service Quality Leader to oversee and enhance quality management for our Revenue Cycle Management (RCM) operations across multiple client accounts. This role is critical in driving process excellence, audit accuracy, and continuous improvement initiatives in alignment with client expectations and industry standards. The ideal candidate will bring a strong background in RCM, proven quality leadership experience, and a data-driven mindset to ensure service excellence and operational stability. Work Location : Chennai Work Type : Work from office Shift Timings : US Shift Timings (6:00 PM to 3:00 AM) Requirements Bachelors degree in any stream, or related field. Minimum 9+ years of experience in RCM with at least 3 years in quality leadership role. Six Sigma Green Belt certification is an added advantage Proven experience in auditing and improving end-to-end RCM functions such as Billing, AR Follow-Up, Denials, and Cash Posting. Strong analytical skills with experience using quality monitoring platforms, dashboards, and RCA tools. Excellent communication, stakeholder management, and team leadership skills. Proficiency in MS Excel, PowerPoint, and BI tools for reporting and data visualization. Key Responsibilities: Lead and manage the Service Quality team supporting RCM operations across multiple client accounts. Develop, implement, and monitor quality control processes and audit frameworks aligned with industry standards and client SLAs. Identify root causes of performance gaps and drive corrective and preventive action plans provided by Operations using Six Sigma/Lean tools (DMAIC, RCA, FMEA, etc.). Partner closely with Operations, Training, and Client Services teams to align quality objectives with overall business goals. Design and deploy performance dashboards and reporting structures for internal and client-facing reviews. Ensure audit accuracy, timely reporting, and feedback loops to drive error reduction and enhance process stability. Stay up to date with provider and payer-specific requirements impacting RCM. Support client audits, escalations, and calibration sessions with detailed analysis and remediation plans. Collaborate in transitioning new business by setting up QA frameworks, SOPs, and success metrics. Interested candidates with the above-mentioned experience, please share your updated resume to jerlinbetsy.m@accesshealthcare.com

Quality /Group Manager Finance and Accounts (GL/AP/AR) | Transactional Quality | Mumbai/Pune | 5+ Years Location: Mumbai/Pune (On-site) Shift: UK Shift (Monday to Friday) Domain: Finance & Accounts GL / AP / AR About the Role: Were looking for a Group Manager to lead the Quality team for Finance & Accounts operations (GL/AP/AR). If you come from a BPM, KPO, or captive background , have strong quality improvement experience, and want to make a real impactthis role is for you. Key Responsibilities: Lead and manage a team of 810 Quality Analysts and Managers (AM/DM) . Ensure compliance, SLA adherence , and reduce errors in financial processes. Conduct client/internal calibrations, FMEA, and quality audits . Lead initiatives like QDNA (Kaizen, Brainwaves) to drive improvements. Improve CSAT, NPS, VOC scores through quality projects. Run internal reviews and stakeholder meetings. Apply Six Sigma/Lean, SPC , and other process improvement tools. Build and manage quality dashboards and reports . Requirements: Graduate/Postgraduate with 58 years in quality management (preferably in GL/AP/AR or back-office operations) Background in BPM, KPO, shared services , or contact center quality Six Sigma Green Belt (certified or trained/tested) is preferred Strong skills in quality tools , data analysis , and stakeholder management What’s in it for You? Lead high-impact quality initiatives in F&A Work in a globally recognized BPM firm Be part of transformation projects with top visibility Learn and apply global quality frameworks and tools Excellent growth and leadership opportunities Reach Us – If you think this role is aligned with your career aspirations, kindly write to us with your updated CV at parul.arora@crescendoglobal.com for a confidential discussion. Disclaimer – Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note – We receive a high volume of applications daily. If you do not hear from us within 1 week, please consider that your profile has not been shortlisted. We appreciate your patience and understanding. Group Manager – Quality, F&A Quality (GL/AP/AR), Six Sigma Green Belt, Quality Assurance, Continuous Improvement, BPM/KPO, Transformation Projects, SPC, FMEA, Dashboards, CSAT/NPS/VOC, Finance Operations Quality.

"Insurance Industry Knowledge: Strong understanding of insurance processes, products, and regulations Hands on experience for at least 2-6 years in the insurance industry. MBA in finance would be an added advantage. Prior experience in consulting would be preferred. Candidates should have total experience not be more than 6-9 years. Technical Expertise: Proficiency in insurance software, Core policy admin systems such as TCS BaNCS or Life Asia or Ingenium or any of the leading policy admin systems. Should have exposure of the technicalities of the systems and module details. Business Acumen: Ability to analyze business needs for the client and support in developing technology solutions to drive business growth. Communication and Interpersonal Skills: Excellent communication and interpersonal skills to collaborate with stakeholders and drive change management. Certifications: Relevant certifications, such as insurance certifications (e.g., CPCU, ARM) or technology certifications (e.g., ITIL, PMP). Green Belt/ Black belt certified" .

Job Summary: Responsible for maintaining Maintenance metrics in his area in line with AOP. Equipment availability, MTBF, MTTR, Preventive and Predictive Maintenance, Maintenance Cost and Kaizen in line with AOP. Look constantly for new technology upgrades/ideas/Suggestion which can improve performance of the function. Also Supporting GEM, HSE and Quality systems and processes in the team. Roles and Responsibilities: # Responsible to maintain and overdrive Equipment Preventive & Planned Maintenance of FA , VSR,CHRA,SWA and maintaining MTBF & MTTR as per LSW in line with AOP # Support for closure of RCA for repeat issues and major issues impacting deliverables with ICA and PCA # Support and participate in NPI activities in his area. Make sure all open points are addressed before taking production handover from NPI. # Closure of PM, Air leakage, TPM Tags abnormalities in planned manner with driving cost saving initiatives in terms of repairing of pneumatic slides, cylinders, valves etc # Order closures in SAP, Fiori systems and issue of material through SAP, FIORI # Responsible for adherence to all the safety and environmental rules in his own area # Ensures continuous improvement in his area by using Kaizen, RCA and Gemba. # Responsible to execute risk assessment and define actions # Drive the Escalation Process and quick problem resolution Skills and Knowledge Required: # Complete know how of maintenance system, preventive/predictive maintenance, Safety standards to be followed in maintenance, # Experience in Preventive & Breakdown Maintenance and knowledge of Troubleshooting of Sensors, BOSCH Screwdrivers, Leak testing units, Engraving units, Tightening tools, FESTO- Cylinders, Slides, Valve Banks, Different types of pneumatic & hydraulic valves, CNC machine- Belt checking, basic alignment of tailstock, grinding wheel, air bearing, welding machine toolings, VSR toolings # Expertise in Vision systems setting of Cognex and Keyence. # Good hands on expertise to understand and troubleshoot issues in Fanuc CNC (0i, 18i, 30i series) # Maintenance, Troubleshooting and teaching of Fanuc and Staubli Robot. # Green Belt Certified (preferred) # Good man management skills, people friendly, acceptable to all # Excellent leadership skills with experience of managing people # Excellent verbal & written communication skills # Good interpersonal skills with the ability to gain cooperation & commitment from peers, superiors and repartees # Global mindset should always focus on final customer requirements and always drive in this direction # Excellent knowledge of HS & E system requirements. Experience and Education Required: # University degree, BE/Diploma in Mechanical Trade # 3-4 years of previous experience in Maintenance in a similar role having automotive, mass production background # Experience in leading team of shift technicians

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Supply Chain Planning Job Sub Function: End-to-End Planning Job Category: Professional All Job Posting Locations: Mumbai, India Job Description: Job title: Sr. Executive - Supply Chain Reporting to: India E2E Supply Chain Lead Functional group: J&J Innovative Medicine, Supply Chain Location: Mumbai, India Job Description Innovative Medicine India Supply Chain: We are Supply chain for Johnson & Johnson Innovative Medicine, India. Our goal is to be the best supply chain in the world, and we challenge ourselves each day to deliver innovative solutions that enable healthy outcomes for patients. With our agility and responsiveness, we deliver differentiated customer experience building competitive advantage for Innovative Medicine India. We are part of APAC supply chain whose purpose is to partner with Commercial to maximize business growth for Asia Pacific by shaping the supply chain and delivering value for our patients. We do this by orchestrating supply chain solutions with agility. We connect end-to-end along the product life-cycle to represent APAC and lead the business to address our complexity and regional customer needs. We champion the evolving Asia Pacific capabilities for global supply chain. Overall purpose of job: This is a critical and visible supply chain role leading Master Data Management Operations for the Asia Pacific Region , which includes 12 markets across Australia & New Zealand, India, North Asia (South Korea, Taiwan, Hong Kong), and Southeast Asia (Singapore, Malaysia, Vietnam, Philippines, and Indonesia). The candidate will also partner with India commercial teams in delivering a best-in-class customer experience and addressing patient needs by driving demand planning, supply network planning, and inventory management . Strong collaboration with commercial teams, regional & global teams, and other supply chain teams is essential, with the primary objective of providing high levels of customer service, supported by efficient and agile supply chain processes. Key Responsibilities Master Data Management Operation Material Master Data Governance Management: Implement sIDMa tools and processes; may include coordination of system testing, error handling, data conversion and/or validation, audit/compliance actions Prepare metrics, dashboards, and tracking to facilitate the efficient MD operations of the department, including material master data creation, maintenance, and quality of data Support change assessments and/or project requirements, primary point of contact for SAP material master governance activities. Process Improvement Initiatives: Facilitate continuous improvement of existing data design, process and templates by tactically focusing on business outcomes. Collaborate to create and maintain documentation for area of responsibility. May include Standard Operating Procedures (SOPs), Work Instructions (WIs), protocols, data quality catalogs, and other policy and procedure documents. Develop and deliver training to educate partners on detailed procedures, data flows, etc. Stakeholder Collaboration: Participate in, and sometimes lead, operational and governance meetings Regularly update the end-user, key-users, and key stakeholder list for master data tasks Engage with business partners on tactical matters as Data Governance Lead for a specific workstream or functional area India Supply Chain Planning Demand planning, Supply network planning and Inventory Management Develop Demand forecasts by analysing historical data and optimizing statistical models in collaboration with the global team. Analyze internal and external factors influencing sales to improve demand forecast accuracy. Collaborate with commercial teams to reach consensus on demand forecasts, considering various inputs through Integrated Business Planning (IBP) process. Lead the monthly Demand Review (DR) process, coordinating with relevant stakeholders to finalize demand, balance supply and demand, and conduct executive reviews. Engage continually with business teams to identify potential demand fluctuations early, ensuring effective communication with supply planning and related teams. SNP: Supply planning from global hubs through end-to-end planning system (OMP). Ensure optimum distribution of inventory across multiple DCs in India. Lead the over-labelling operations supply planning for Govt tender business Inventory Optimization: Contribute to reducing slow moving inventory through proactive demand management and coordinated liquidation efforts. Process Improvement: Implement best practices and drive enhancements in local demand & replenishment planning processes, working closely with local supply chain teams. MIS: Publish MIS for India SC KPIs on monthly basis Qualifications Education: MBA from a reputed business school preferably with a prior engineering degree OR Masters in statistics/business related field. Green Belt Six Sigma Certifications & Supply Chain Certification (APICS/ IBF) preferred. Essential knowledge and skills: 0-2 Years working experience, at least 1 year in supply chain or MDM role Experience with ERP (SAP) Ability to build strong collaborative and relationships with cross function Highly agile and responsive to business needs Ability to communicate clearly, making the complex clear and compelling to all levels of the organization in both written & oral forms. Ability to influence higher level within the organization and in a matrix environment. Ability to drive & apply continuous process improvement tools and improvements. Proficiency with Microsoft Office Suite (Excel, Outlook, Word) Preferred: Familiarity with New product launch, IBP, change control management is desirable Understanding and systems knowledge of OMP, TruVault or equivalent Documentation system, and/or Comet Pharmaceutical industry experience Language Requirements: Good English writing & speaking

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. The Analyst will deliver analysis of operational performance in order to support performance improvements. The Analyst will assess processes that have an impact on key operational metrics and customer satisfaction scores. The Analyst will be part of a team that works alongside stakeholders to interpret performance trends, determine root causes and design/help implement performance improvement efforts. Responsibilities: Reviews operational metric results and customer satisfaction results on daily/weekly/monthly basis to identify trends in performance Utilizes tools such as Excel, cross-tabs, Power BI, Tableau or other tools to analyze qualitative and quantitative data Interprets the data to tell a story that answers business questions; looks for the so-what behind the numbers Effectively communicate analysis in a way that business stakeholders understand Proactively identifies performance gaps and analytic focus and manages deliverable schedules; meets delivery timelines Coordinates data collection, cleansing, and merging of data from separate streams Builds relationships with key stakeholders in Operations, quality, training, in order to understand processes and identify gaps that may be contributing to lower key metric results Facilitates and conducts root cause exercises, such as, but not limited to: slicing of data, transcript reviews, verbatim analysis, round tables, and process documentation Aids in developing, execution, and measuring operational changes that are expected to improve results Presents key insights, solution recommendations, business cases and action plans to internal/external stakeholders Consistently provides updates and progress of action plans and activities Profile Bachelordegree in related field from a four-year college or university with two-three years related experience Strong problem-solving skills Project Management skills Works well with minimal supervision yet uses appropriate resources Good written and oral communication skills Ability to communicate with all levels of management Ability to travel periodically Experience with contact centers and customer satisfaction is preferred Experience with statistical concepts and applications; knowledge of predictive modeling a plus Six Sigma training and green belt certification a plus Python and PowerBI experience a plus People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to FTADAAA@conduent. com . You may also click here to access Conduents ADAAA Accommodation Policy .

Role: TRAINING MANAGER DESIGNATION: TRAINING MANAGER LOCATION: Kolkata YEARS OF EXPERIENCE: 5+ YEARS Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Represent Concentrix in client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Qualification: Graduate

Location: Malad-Palm Spring Center Min Experience: 2.0 Max Experience: 5.0 Vacancies: 1 Primary Skills: BPEX Change Methodologies Secondary Skills: BPEX Change Methodologies Job Description: Roles And Responsibilities: Looking for Green Belt Six Sigma certified Business Process Excellence (BPEX) consultant with Business Operation Team. The candidate will be responsible for driving continuous improvement projects, supporting Black Belts and MBBs in their projects. He/ She will be required to liaison with the project team / operations / business as per the need of project. Some of the routine responsibilities may include process mapping, project documentation, maintaining project plan, data analysis etc. Profile - Assistant Manager - BPEX Location - Malad - PSC Key Responsibility: - work full time on process improvement and enhancement - Co-ordinate and deliver BPEX training - Accountable for Master balck belt and black belt projects - Support organization wide BPEX initiatives - Involving project team members including process owners, influencing people and driving process excellence across the organization Requirement - 2 to 4 years experience - Should have Green Belt Six Sigma Certified - Minimum Graduate, MBA is preferred - Trained on BPEX Technologies - Good Analytical and communication skills Thank You Avani Bhatti Name Contact No. Email Resume Max size: 2mb

As a Barclays Transformation AVP you may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. To be successful as the Transformation-AVP, you should have experience with: Hands-on experience in business transformation within banking and financial services industry, particularly in credit card operations Exposure to financial crime (FinCrime) process is an added advantage. Six Sigma Certification required - Green Belt (minimum), Black Belt or Higher preferred. Demonstrated experience in managing automation projects and involvement in workflow deployments (any scale). Experience in Change Management or Business Change role. Ability to lead the projects end to end with managing project governance and RAID management Expert in coordinating stakeholder management (example: business, tech, compliance, policy and procedure team etc You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Noida. Purpose of the role To manage the implementation of strategic change initiatives to enhance the banks operational efficiency. Accountabilities Management of strategic operational changes and initiatives to enhance the banks operational efficiency and effectiveness, including the identification and assessment of changes on people, processes, and systems. Collaboration with internal stakeholders, including business leaders, project managers and SMEs to support business operation team and promote alignment between operations with the bank s objectives. Development and implementation of change management strategies and effectively communicate the strategies so they are understood and adopted by stakeholders. Management and development of KPIs to measure the effectiveness of business functions, utilising data and technology to support the identification of areas that require improvement. Comply with all regulatory requirements and internal policies related to change management. Provision of guidance and support to stakeholders throughout the operational change management process through training and coaching. Assistant Vice President Expectations Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

Lead Plant Opex & Quality Assurance function Specific Knowledge Lean Management/ Continuous Improvement QHSE standards, quality concepts and tools, SPC, MSA, 8D, PPAP, APQP, FMEA, TQM, 6 sigma training and coaching skills, QC tools.

Key Requirements: Location: Bangalore Should have worked in International BPO (no domestic) Flexible for US shift Lean Six Sigma Green Belt certified, Should have worked on DMAIC projects, minimum 6 years of transactional quality experience, experience on minitab is an added advantage Knowledge of 7 QC tools and statistical tools Handled a good span of control, should have worked at manager level for at least 2-3 years. Job Description: Mandatory requirement: Should have transactional quality experience Should be able to use quality tools and should have analytical bent of mind Six sigma green belt certification Experience in retail sector will be an added advantage Should have worked on at least 4 - 5 projects Client Interaction Should be comfortable to work in rotational shift BPO sector experience Job Responsibilities 1. Client interactions 2. Manage and develop improvement plans in liaison with other department(s) 3. Effective resource utilization 4. Meeting & exceeding defined KPIs 5. Able to motivate team members. 6. Manage Operations Quality Team a. Effective resource utilization b. Meeting & exceeding defined KPIs c. Able to motivate team members d. Initiate KPI projects 7. Assures effective process and policy mechanisms are in place 8. Develops and assures compliance with the Service Level Agreements between internal and external customers 9. Assures confidentiality and integrity of data 10. Assures implementation of compliance with the Information Technology Standards (System checks, whitelist) 11. To oversee risk management activities across the Program 12. Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. This includes a system of education and training to promote compliance awareness. 13. Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit. 14. Ensure audits like contractual, compliance (BGC, access management) are conducted. Also assessments with various departments Minimum requirements (Education Qualification & Work Experience) Education Qualification : Graduate & above (Any Discipline) Certification / Trainings if any: Green belt certified

Group Manager F&A (Green belt) Transactional Quality -5 +Years- Mumbai Domain: F&A – GL/AP/AR | Work Mode: On-site | Shift: UK Shift (Mon–Fri) Step into a high-impact leadership role in transactional quality, where you will manage a team, drive compliance, and lead improvement initiatives across finance operations (GL/AP/AR). A perfect opportunity for professionals from a BPM, KPO, or captive background seeking career growth in a fast-paced environment. Your Future Employer- A globally recognized BPM organization (Name Hidden) offering transformation-led solutions across verticals, committed to operational excellence and people development. Responsibilities Lead a team of 8–10 Quality Analysts and Managers (AM/DM level). Ensure SLA adherence, risk and compliance alignment, and error reduction. Conduct and manage internal/client calibrations, FMEA, and quality audits. Drive QDNA initiatives (Brainwaves, Kaizen), VOC, CSAT, and NPS improvements. Lead internal stakeholder/client meetings and performance reviews. Implement best practices, Statistical Process Control (SPC), and process improvement strategies. Develop and maintain dashboards to monitor operational metrics. Deliver transformation and continuous improvement projects to enhance delivery and drive QNS Requirements Graduate/Postgraduate with 5–8 years of experience in transactional/transformation quality across voice/back-office/blended processes. Background in BPM/KPO/Shared Services/Contact Center environment is mandatory. Six Sigma Green Belt (Trained/Tested/Certified) preferred. Strong analytical, communication, and stakeholder engagement skills. Comfortable working in UK shift hours and managing stretch when required. What is in it for you Opportunity to lead and shape quality strategy for finance operations. Exposure to global quality frameworks and high-visibility projects. Growth within a reputable global setup known for process excellence. Drive impactful change through innovation and data-led decision-making. Reach us: Think this opportunity suits your career goals? Email your updated CV to parul.arora@crescendogroup.in for a confidential discussion. Disclaimer- We specialize in senior to leadership hiring across domains. We are committed to diversity and inclusion, providing equal opportunity to all applicants. Profile Keywords- Group Manager – Quality, Transactional Quality Lead, F&A Quality GL/AP/AR, Quality Assurance Manager, Continuous Improvement, Six Sigma Green Belt, Process Transformation, Quality in BPM/KPO, SPC, FMEA, Quality Dashboards, CSAT/NPS/VOC, Quality Analytics, QDNA, Finance Ops Quality, Quality Projects.

Mandate skills: ITIL Certification (V4) and Green Belt Certification . Experience : 8 + yrs Location: Bangalore (WFO) Should be able to -- Identify projects as per business needs and draft appropriate business case, problem statement and goal statement Drive GB projects and mentor GB team members for execution and completion of project Forecast benefits of GB projects in terms of HDS/SDS/CSAT, track the same thought the execution of project as well as post that and present the benefits as part of Control phase and closure of the project Understand the requirement of the standard Define processes as per standard requirement Define audit checklist Train resources on auditing as per audit checklist Identify gaps in implementation and device fixing of gaps Should be able to Identify new measurement parameters for processes to measure and improve on process performance Review with internal and external customers on data behavior and patterns Analyze audit reports and drive enhancements in process to make process fool-proof Review internal/external escalation to redefine audit control points Enhance on audit process to drive process compliance Conceptualize on new processes as per business requirement Conduct FMEA on process to ensure that control points are built in the process Enhance processes by make it more lean

Title - Senior Lead - Operations Excellence Experience - 5+ years Location - Bangalore Work Mode - Work from Office ( 5 Days ) Skills - ITIL V4 and Lean Six Sigma Green Belt Certified Should be able to Identify projects as per business needs and draft problem statement and goal statement drive GB projects and mentor GB team members for execution and completion of project forecast benefits of GB projects in terms of HDS/SDS/CSAT, track the same thought the execution of project as well as post that and present the benefits as part of Control phase and closure of the project understand the requirement of the standard define processes as per standard requirement define audit checklist train resources on auditing as per audit checklist identify gaps in implementation and device fixing of gaps Should be able to identify new measurement parameters for processes to measure and improve on process performance review with internal and external customers on data behavior and patterns analyze audit reports and drive enhancements in process to make process fool-proof review internal/external escalation to redefine audit control points enhance on audit process to drive process compliance conceptualize on new processes as per business requirement conduct FMEA on process to ensure that control points are built in the process enhance processes by make it more lean

Leading BPO in Kolkata Hiring for Transactional Quality Manager International Voice process US Process Must be a Manager On papers in Quality in International BPO Over All Experience 8+ Years CTC UPTO 14LPA Role & responsibilities Analytical mindset to drive continuous improvement for key CTQs (i,e, NPS / CSAT / FCR) Manage Call Quality & Client related KPI's with analytical quantification and establish corelation Evaluate effectiveness of TQ interventions. Strengthen Quality management processes / framework to improve quality delivery. Drive Process control & Compliance in addition to managing the Audit requirements. Ensure knowledge consistency through calibration, quizzes, D-Sat scrubbing etc. Interact and streamline channels of communication with other Functions and Clients. Provide quality floor support, feedback, refresher and corrective training Support cross process / location teams. Support the Quality and Compliance teams to perform audits and follow ups based on observations highlighted. Preferred candidate profile • Graduate in any discipline • Green Belt Trained and Certified • Good Knowledge about computers. • Excellent communication skills. • Good people management skills • Good knowledge of MS Office • Analytical / Quantitative skills • Maturity in handling customers and work in a multi culture process environment • Data Handling / data interpretation • Good working knowledge of T&TQ (Training & Transaction Quality) systems, tools and technologies. • High level of maturity to handle people including but not limited to client, stake holders, peers etc. • Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure in an unstructured environment • Detail oriented with Strong organizational and Presentation skills • Flexible to work in a 24X7 environment (night shifts and weekends basis scope) • Ability to generate and implement out of the box ideas and Process improvement initiatives in the process. • Designed the FMEA framework in the existing organization or in the past Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Lead Analyst Enterprise PMO (IV&V)-Green Belt 2+Years - Pune Location: Pune (Work from Office) An exciting opportunity for professionals with strong project management, data visualization, and financial acumen to work in a dynamic PMO environment supporting cross-functional teams and senior leadership. Your Future Employer: A leading global player offering advanced project management solutions and enterprise support, empowering professionals to drive strategic value across operations. Responsibilities: Drive project management initiatives, governance, and delivery support. Build and manage Power BI dashboards and reports with meaningful visual insights. Work closely with senior stakeholders and leadership teams through presentations and strategic inputs. Perform financial analysis, budgeting, and reporting support across enterprise projects. Contribute to strategic planning and support operations across multiple functions. Requirements: 2+ years of experience in Power BI dashboard/report development. Proven experience in project management, especially within PMO or project delivery roles. Strong communication and presentation skills, especially with senior stakeholders. Excellent numerical, research, and organizational skills. Sound understanding of financial concepts – P&L, margins, revenue, etc. Good to Have: Familiarity with BPM operations, transitions, and quality functions. Six Sigma Certification (Green/Black Belt). Tech-savvy mindset and experience in process documentation. What is in it for you: Exposure to cross-functional enterprise projects. Opportunity to work directly with senior stakeholders. Structured career growth in enterprise project environments. Reach us: If you think this role is aligned with your career aspirations, please write to us with your updated CV at parul.arora@crescendoglobal.in for a confidential discussion. Disclaimer: This recruitment ad is posted by Crescendo Global, a specialist in senior to C-level niche hiring. We do not discriminate on any grounds. Note: Due to high volume, only shortlisted candidates will be contacted within 1 week. We appreciate your patience. Profile Keywords: Lead Analyst Jobs, PMO Jobs, Project Management Pune, Power BI Jobs, Finance Analyst Jobs, Dashboard Developer, IV&V Roles, Business Analyst, Senior Analyst, Cross-functional Projects

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Consultant, Digital Transformation (Functional role) Job Title: Manager Mode of Work - Work from office Relevant Experience: 5+ years in identifying Process improvement opportunities via DMAIC methodologies with RPA solutions for improving customer experience. Must have led end to end Transformation project like improving NPS / CSAT / AHT ,etc. with cognitive solutions (RPA/GenAI/CCAAS) Good to be Six Sigma Black belt certified, however green belt certification would also do Key Roles & Responsibilities: Co-innovate with our clients to outline transformation roadmaps Identification of Opportunity by conducting detailed Process Discoveries &/ Customer Journey Mapping Lead / support improvement initiatives that positively impact Client satisfaction & business profitability Be a visionary to identify high impact strategic projects which yield in substantial CNX / Client Gains Identifying areas of improvement and facilitating improvement projects which can result in significant improvement in profitability Identifying process gaps & automation opportunities Project managing improvement efforts across multiple locations and maintain consistence in effort & implementation Interfacing with our leadership/clients and identifying opportunities for value Driving effective Change Management for a stable & consistent delivery Zero surprise operations Identifying client value add opportunities and working together with the business for presenting the same to the clients. Work closely with project management, IT, delivery teams to implement solutions as designed and monitor results / impact Create a culture of problem solving by imparting trainings Identify new technologies which can help us improve CNX &/ our clients business processes Improve existing technology assets / offerings by contributing in refining product backlogs and by supporting POCs Desired Skills/ Preferred Qualifications: Comprehensive understanding of Business Process Service & CX business & associated channels Solution Building Business Transformation Roadmaps Transformation / Process Re-engineering (RPA, Cognitive, Bots, Messaging, Analytics, Lean / Six Sigma Strong understanding of AI enabled Conversation Bots (Chat Bots, Email Bots, Social Bots, Knowledge Bots, etc) Proven experience in conducting Process Discoveries & write Process Design Documents Lean Six Sigma BB / MBB Certification would be preferable Strong Stakeholder / client management experience