GM Quality

Job Summary:

The General Manager – Quality is responsible for leading and overseeing the entire quality function across all manufacturing operations, including incoming, in-process, and final inspection. The role ensures that all products consistently meet customer, statutory, and internal quality standards. The GM–Quality drives a culture of continuous improvement, zero defects, and customer satisfaction throughout the organization.

Key Responsibilities:Strategic & Leadership:

• Define, implement, and maintain the organization’s Quality Management System (QMS) in line with ISO/IATF standards.
• Lead the quality team to achieve zero-defect manufacturing and high customer satisfaction.
• Establish and monitor quality KPIs (rejection rate, rework, customer complaints, etc.).
• Develop and implement quality strategies and policies aligned with business goals.
• Lead customer and third-party audits; ensure compliance with all relevant quality standards.
• Drive initiatives for continual improvement, process control, and cost reduction.
• Mentor and develop quality engineers, inspectors, and technicians.

Operational:

• Oversee incoming, in-process, and final inspection activities to ensure product conformity.
• Review and approve control plans, inspection plans, and process validation documents.
• Ensure robust implementation of root cause analysis (RCA) and corrective/preventive actions (CAPA) for non-conformances.
• Coordinate with production, design, and maintenance teams for quality improvement and problem resolution.
• Manage calibration of all measuring instruments, gauges, and CMMs.
• Ensure traceability and documentation for all quality records, test reports, and certifications.
• Lead supplier quality management activities including supplier audits and material approval.
• Monitor and respond to customer complaints and feedback, ensuring timely resolution and preventive measures.
• Implement and promote 5S, Kaizen, SPC, and Lean manufacturing practices within the quality function.

Qualifications & Skills:

• B.E. / B.Tech in Mechanical, Production, Metallurgical, or Industrial Engineering (Master’s degree preferred).
• 10+ years of experience in quality management, including at least 5 years in a senior leadership role in foundry, machining, or automotive components manufacturing.
• In-depth knowledge of ISO 9001, IATF 16949, and customer-specific requirements.
• Strong understanding of casting, machining, and metallurgical processes.
• Expertise in GD&T, CMM inspection, SPC, PPAP, APQP, FMEA, and MSA.
• Proven track record in leading audits and achieving customer approvals.
• Excellent analytical, problem-solving, and leadership skills.
• Strong communication and interpersonal abilities.
• Proficiency in MS Office, ERP systems, and quality data analysis tools.

Key Attributes:

• Strategic thinker with hands-on leadership approach.
• High commitment to quality excellence and continuous improvement.
• Strong decision-making ability under pressure.
• Excellent team management and mentoring capability.
• Customer-focused, proactive, and process-driven mindset.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person