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Omega Healthcare
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GENERAL SUPPORT- LATERALS

GENERAL SUPPORT- LATERALS

Omega Healthcare

1 - 5 years

10 - 13 Lacs

Chennai

Posted:9 hours ago| Platform:

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Skills Required

crm software pivot table vlookup accounting crm accounts payable cold calling laparoscopic surgery team handling business development market research inside sales team leading lead generation bank reconciliation microsoft windows general surgery

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced professional to join our team as a General Support-Lateral in Chennai. The ideal candidate will have 1-5 years of experience.
Roles and Responsibility

Provide exceptional customer service and support to clients through various communication channels.

Manage and resolve complex issues efficiently, ensuring high customer satisfaction.

Collaborate with internal teams to ensure seamless service delivery and process improvements.

Develop and maintain thorough knowledge of products and services to provide accurate information.

Analyze customer feedback and suggest improvements to enhance the overall customer experience.

Maintain confidentiality and handle sensitive information with discretion.

Job Requirements

Proven experience in a customer-facing role with excellent communication and problem-solving skills.

Strong analytical and critical thinking skills with attention to detail and accuracy.

Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects.

Proficient in using CRM software and other technology tools to manage customer interactions.

Strong teamwork and collaboration skills, with the ability to build relationships with colleagues and customers.

Adaptability to changing situations and priorities, with a flexible and positive attitude.

Omega Healthcare Management Services Private Limited is a leading provider of healthcare management services, committed to delivering exceptional patient care and support. We are a dynamic and growing company, dedicated to innovation and excellence in all aspects of our operations.

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GENERAL SUPPORT- LATERALS