General Manager – India

Job Title: General Manager – India

Location: Mumbai

Industry: B2B Online Travel

Reports to: Chief Strategy Officer

Type: Full-time, Leadership Role

About the Company

UDTN is an innovative and ambitious B2B Saudi travel company, with very well-established presence in the holy cities in Saudi Arabia. Thanks to strong relations with local suppliers, unbeatable operational expertise, and extensive network of long-term partners spread globally, UDTN creates lifetime travel experiences for large volumes of customers during Hajj and Umrah. The company is now ready for a thrilling new phase to massively scale operations and enter new travel segments and new source markets starting with strong focus on India, through large investments in proprietary technology and premium, diverse talent. Initially UDTN scope will be inbound to MENA region with top focus on Saudi Arabia, to significantly contribute to the strategic Saudi Vision 2030.

Job Role

As the General Manager – India, you will have full ownership of the P&L and will be responsible for building and leading high-performing local teams across Commercial, & Operations. You will drive the company’s strategy, execution, and growth in the Indian market, ensuring alignment with the global platform while adapting effectively to local nuances.

This is a hands-on leadership role requiring a strategic thinker, seasoned executor, and entrepreneurial leader with deep experience in the Indian travel ecosystem and international business environments.

Key Responsibilities:

·      Own and deliver the India P&L – driving sustainable growth, profitability, and market share.

·      Contribute to the development and own the execution of the India go-to-market strategy, in line with the company’s objectives.

·      Oversee all operational aspects of the business – commercial partnerships, customer success, supplier relations, and internal processes.

·      Ensure high levels of customer satisfaction and service excellence.

 Team Management

·      Lead cross-functional teams across Commercial, Operations, Finance, and HR.

·      Foster a high-performance culture rooted in accountability, ownership, and collaboration.

·      Attract, retain, and develop top local talent.

 Strategic Alignment & Integration

·      Align India operations with UDTN’s systems, SOPs, and technology platforms.

·      Act as the key interface between the local business and international stakeholders.

·      Adapt global practices to fit local market conditions while ensuring compliance and brand consistency.

 Stakeholder Management

·      Engage and report regularly to UDTN Chief Strategy Officer on performance, risks, and opportunities.

·      Build trusted relationships with key suppliers, partners, and regulatory bodies.

 Financial Management

·      Oversee budgeting, forecasting, and financial controls.

·      Ensure compliance with Indian financial regulations and corporate governance standards.

Job Requirements

Qualifications & Skills:

Experience & Background

·      12–18 years of experience in leadership roles within the online travel industry, preferably with strong B2B exposure.

·      Proven track record of P&L ownership, scaling businesses, and delivering commercial outcomes.

·      Experience working with global companies; international exposure and strong understanding of cross-border operations and stakeholder dynamics.

·      Background in large corporates, with entrepreneurial mindset and agility to operate in a startup-like environment.

 Skills & Competencies

·      In-depth knowledge of the Indian travel market, especially in B2B distribution, technology platforms, and customer behavior.

·      Excellent leadership and team-building capabilities.

·      Strong analytical, decision-making, and financial acumen.

·      Exceptional communication and stakeholder management skills – both locally and globally.

·      High integrity, ownership mindset, and resilience.

What We Offer

·

·      Competitive compensation and performance-based incentives.

·      A dynamic, high-growth, and purpose-driven work environment.

·      Exposure to global best practices and cutting-edge travel technology.